Eir rural FTTH thread

rob808

daraghwal wrote: »

Is there anyone with all their neighbours passing but not your eircode? I'm not passing (down a lane about 70m) and my neighbour isn't passing (opposite side of the road with a lane of the same length). Everyone else on the road is passing and the yellow line continues a few km past my laneway. Everyone else on the road has H2

Neighbours: Great news. Your premises is on open eir’s 300k rural fibre rollout programme. We expect fibre broadband to be available to you by the second half of 2018.
Me and neighbour across the road: Your premises is not on the rural fibre rollout programme. Please visit our rollout map to see if high speed broadband is already live in your area or visit this link to learn more about the national broadband plan.

There two house down a lane way on my road the yellow line pass by the road there on there not getting it to.Would the Eircode be given to the goverment to take us out of the NBP.

John1993W

daraghwal wrote: »

Is there anyone with all their neighbours passing but not your eircode? I'm not passing (down a lane about 70m) and my neighbour isn't passing (opposite side of the road with a lane of the same length). Everyone else on the road is passing and the yellow line continues a few km past my laneway. Everyone else on the road has H2

Neighbours: Great news. Your premises is on open eir’s 300k rural fibre rollout programme. We expect fibre broadband to be available to you by the second half of 2018.
Me and neighbour across the road: Your premises is not on the rural fibre rollout programme. Please visit our rollout map to see if high speed broadband is already live in your area or visit this link to learn more about the national broadband plan.

Yes. Both neighbours no greater than 15ft between either side are passing. Eir keep telling me 5mbps, but the area is live, home is on yellow (was blue) line and KN and Diffusion were working directly outside my home.

John1993W

rob808 wrote: »

There two house down a lane way on my road the yellow line pass by the road there on there not getting it to.Would the Eircode be given to the goverment to take us out of the NBP.

Why would they do that? I am having this problem.

rob808

John1993W wrote: »

Why would they do that? I am having this problem.

I know now you have to be on yellow line if it pass you and your down a road like a lane way you won't get it but I did think it was the other way around I was surprised myself.The interesting thing was there was a guy who build his house down road from me I thought I was gona lose my spot but to my surprise he not getting it the Fibre just gona pass him by thanks Eir.

John1993W

Gonzo wrote: »

The eircode lookup is telling me:

Great news. Your premises is on open eir’s 300k rural fibre rollout programme. We expect fibre broadband to be available to you by the first half of 2017.

hmm, I would have expected it to say next Wednesday.

ok Im quiet concerned, just checked all my neighbours around me and the checker is saying already available to them, it's just my house that is saying first half of 2017.

I am having this too. Whatever the hell is going on. We were signed up by a rep ready to go and they cancelled.

Can't get a definitive answer from eir and I gave them my neighbours eircodes to cross reference and they told me "they were having technical issues" checking after they used my eircode to check my speeds.

Its getting beyond a joke. We need internet for more than recreational use. Can't even do digital dictation that connects to a server for the office in town with our upload speeds.

Gonzo

John1993W wrote: »

I am having this too. Whatever the hell is going on. We were signed up by a rep ready to go and they cancelled.

Can't get a definitive answer from eir and I gave them my neighbours eircodes to cross reference and they told me "they were having technical issues" checking after they used my eircode to check my speeds.

Its getting beyond a joke. We need internet for more than recreational use. Can't even do digital dictation that connects to a server for the office in town with our upload speeds.

I was told by Pamela that my order has failed again, and that I've to retry after April 6th. I'm really getting concerned and not liking the sound of this at all. My neighbours can all get it and they share from the same pole and splice box as I do which is closest to my house. I don't know what I'm gonna do if I still can't get an install after the 6th. Not happy at all.

John1993W

Gonzo wrote: »

I was told by Pamela that my order has failed again, and that I've to retry after April 6th. I'm really getting concerned and not liking the sound of this at all. My neighbours can all get it and they share from the same pole and splice box as I do which is closest to my house. I don't know what I'm gonna do if I still can't get an install after the 6th. Not happy at all.

Could you think of any reason why? I can't.

There was something shady with them when I asked them to cross reference my neighbours eircodes to check what speeds they could get and avoided the first time I asked and the second time they hit me with "we are having technical errors" checking eircodes.

Neighbours don't actually have internet both elderly either side of me so it means nothing to them.

digiman

godskitchen wrote: »

Surely both fibres are used...

One tx and one rx

GPON technology uses only a single strand of fibre, TX (1490nm) and RX(1310nm) use different wavelengths to make that possible.

Jf117

John1993W wrote: »

Could you think of any reason why? I can't.

There was something shady with them when I asked them to cross reference my neighbours eircodes to check what speeds they could get and avoided the first time I asked and the second time they hit me with "we are having technical errors" checking eircodes.

Neighbours don't actually have internet both elderly either side of me so it means nothing to them.

Having the same problem, when I check online, says that I can order fibre extreme, ordered online, didn't hear anything for 3 days, when I contact sales they had no record of order. Spent an hour on phone with sales completing the order, when complete they say the 'system' won't accept the order & can't explain why. Have made a complaint and got reference number over a week & no response, have asked Pamela to investigate but nothing back, at this stage I am pulling out my hair........

Gonzo

If my order still fails after the 6th April, what am I to do? Open Eir won't deal with the public and the sales reps don't have the power to fix an error such as this. There must be a way of registering a technical complaint because saying that the pole beside my house has a splice box which the other neighbours can use is not gonna work.

I am not gonna sit around while everyone around me gets connected and I"m left on 8 meg ADSL due to some technical error with the eircode system. There has to be a way we can escalete this problem and get the issue fixed.

At this stage I've no choice but to wait another week for the April 5th to pass and see is the only reason my order is failing is because according to Eir my premises and the exchange is not live till the 5th. At this stage I don't know what to believe anymore. Very frustrated.

I've checked loads of premises all across Dunshaughlin on the eircode fibre checker and every single place passes except for my house.

rob808

Gonzo wrote: »

If my order still fails after the 6th April, what am I to do? Open Eir won't deal with the public and the sales reps don't have the power to fix an error such as this. There must be a way of registering a technical complaint because saying that the pole beside my house has a splice box which the other neighbours can use is not gonna work.

I am not gonna sit around while everyone around me gets connected and I"m left on 8 meg ADSL due to some technical error with the eircode system. There has to be a way we can escalete this problem and get the issue fixed.

At this stage I've no choice but to wait another week for the April 5th to pass and see is the only reason my order is failing is because according to Eir my premises and the exchange is not live till the 5th. At this stage I don't know what to believe anymore. Very frustrated.

I've checked loads of premises all across Dunshaughlin on the eircode fibre checker and every single place passes except for my house.

wait and see Gonzo not long now but I say it frustrating hopefully you be able to order it.

digiman

Gonzo wrote: »

If my order still fails after the 6th April, what am I to do? Open Eir won't deal with the public and the sales reps don't have the power to fix an error such as this. There must be a way of registering a technical complaint because saying that the pole beside my house has a splice box which the other neighbours can use is not gonna work.

I am not gonna sit around while everyone around me gets connected and I"m left on 8 meg ADSL due to some technical error with the eircode system. There has to be a way we can escalete this problem and get the issue fixed.

At this stage I've no choice but to wait another week for the April 5th to pass and see is the only reason my order is failing is because according to Eir my premises and the exchange is not live till the 5th. At this stage I don't know what to believe anymore. Very frustrated.

I've checked loads of premises all across Dunshaughlin on the eircode fibre checker and every single place passes except for my house.

I'm sure you have said before, but how are you from the yellow line and how far are you neighbours from the yellow line? Can you put up a screenshot that doesn't give away your address with yellow line and your house marked on it?

Gwynston

Here are the fibre cables that have been strung below the existing copper on the poles along my road. Seem to have quite a lot of slack.

Gonzo

digiman wrote: »

I'm sure you have said before, but how are you from the yellow line and how far are you neighbours from the yellow line? Can you put up a screenshot that doesn't give away your address with yellow line and your house marked on it?

I can explain this without a screenshot, basically I live on a cul de sac, I am 100 meters before the end of the yellow line, there are 2 homes after my home at the end of the road, every home before mine, opposite mine and after mine are passing with Eircode, I am the only house not passing, I am passing using telephone but not the eircode.

Gwynston

Gwynston wrote: »

Here are the fibre cables that have been strung below the existing copper on the poles along my road. Seem to have quite a lot of slack.

The fibre is the top one, the droopy ones are copper.

Johnboy1951

Gonzo wrote: »

I can explain this without a screenshot, basically I live on a cul de sac, I am 100 meters before the end of the yellow line, there are 2 homes after my mine at the end of the road, every home before mine, opposite mine and after mine are passing with Eircode, I am the only house not passing, I am passing using telephone but not the eircode.

It sounds like a glitch in the database which needs to be corrected.

Hopefully you will be present when the installers are in the area and they can help like they did with others ........ if the problem is not sorted beforehand.

KOR101

Gonzo wrote: »

I am not gonna sit around while everyone around me gets connected and I"m left on 8 meg ADSL due to some technical error with the eircode system. There has to be a way we can escalete this problem and get the issue fixed.

You could always contact the Dept and ask to be included in the NBP. With any luck you should be connected by 2030.

digiman

Gonzo wrote: »

I can explain this without a screenshot, basically I live on a cul de sac, I am 100 meters before the end of the yellow line, there are 2 homes after my home at the end of the road, every home before mine, opposite mine and after mine are passing with Eircode, I am the only house not passing, I am passing using telephone but not the eircode.

Yeah, but how far is your property from the actual fibre? And how far are your neighbours from it? I.e. do you have a really long drive way which puts you further from the yellow line than your neighbours?

Gonzo

digiman wrote: »

Yeah, but how far is your property from the actual fibre? And how far are your neighbours from it? I.e. do you have a really long drive way which puts you further from the yellow line than your neighbours?

I am 22 meters from the actual fibre, I can almost read the splice box code from my living room so not far at all!. The fibre is 2 meters from my front gate, it's practically in my garden.

Gwynston

Deleted User wrote: »

The fibre is the top one, the droopy ones are copper.

The three thicker ones are definitely the newer ones. They did them 4 weeks ago.

Further down the road at my house near the and of the blue line, just the one of those has appeared in the last week in addition to our original thinner one.

rounders

I just had a look at the fibre roll out map and I'm having a similar problem. My house is down a lane. Next door neighbour has a yellow line outside their house but my house, 200m down the lane doesn't. Don't suppose Open Eir run a system where you can subsidise the cost of the extra fibre in order to get connected? I know the National broadband scheme is coming but that's another few years down the road.

long_b

I can see that Eircode checker being taken down licketysplit

It's freaking people out!

rob808

long_b wrote: »

I can see that Eircode checker being taken down licketysplit

It's freaking people out!

I don't think it will we know hopefully next week when intervention map get updated if your in NBP or not the sooner the better.

Gwynston

Gwynston wrote: »

The three thicker ones are definitely the newer ones. They did them 4 weeks ago.

Further down the road at my house near the and of the blue line, just the one of those has appeared in the last week in addition to our original thinner one.

They must have strung some new copper as well as the top one is definitely fibre, you can easily recognise it from the grips that attach the fibre to the tops of the poles.
The droopy cables are plain old copper multi-core cables.

tsue921i8wljb3

rob808 wrote: »

I don't think it will we know hopefully next week when intervention map get updated if your in NBP or not the sooner the better.

I'd say the appearance of this Eircode checker is a good sign that the 300000 premises will be removed from the NBP.

KOR101

Allison Puny Appetite wrote: »

I'd say the appearance of this Eircode checker is a good sign that the 300000 premises will be removed from the NBP.

They signed a commitment contract so they have to be removed. The question is what are the timelines committed to and how solid are the commitments.

rob808

KOR101 wrote: »

They signed a commitment contract so they have to be removed. The question is what are the timelines committed to and how solid are the commitments.

let put it this way no ISP want to sign one so must be bad if broken.

tsue921i8wljb3

KOR101 wrote: »

They signed a commitment contract so they have to be removed. The question is what are the timelines committed to and how solid are the commitments.

The Times article did say "up to 300000" and the contract being signed has not yet been officially confirmed, but it is most likely a done deal.

I am also interested to see whether the contract details will be published. I would hate for them to hide behind the "commercially sensitive" excuse.

KOR101

Allison Puny Appetite wrote: »

I am also interested to see whether the contract details will be published. I would hate for them to hide behind the "commercially sensitive" excuse.

There are bound to be lots of questions in the Dail. In a sense Eir have to justify themselves. I would hate to see the Government just completely give in to avoid a court case. Someone did post before (where?) that commitment contracts were a common feature in cases like this, so lets hope it's for real.

rob808

KOR101 wrote: »

There are bound to be lots of questions in the Dail. In a sense Eir have to justify themselves. I would hate to see the Government just completely give in to avoid a court case. Someone did post before (where?) that commitment contracts were a common feature in cases like this, so lets hope it's for real.

I say it real the eir code checker only appeared when that annoucement happen.