Eir rural FTTH thread

Tommy Lagahan

I use my Eircode for everything online but half the couriers still ask to meet me down the road, granted I'm feckin miles off the main road. It does work perfectly, checked it on the site, even google maps didn't have the roads up to our house mapped until about a year or 2 ago.

Anyway back on topic, I haven't been following this thread near as closely after I found out I'm gonna have to wait on the NBP stage to get mine, whats the latency like to europe? A lot of people recently on vodafone, even their gigabit in letterkenny, had ridiculous pings to Europe because the international lines were congested. Just wondering if Eir is handling the extra load well enough.

Gonzo

Westnet: Paul wrote: »

Last month we added a paragraph to our monthly invoicing email letting people know that if we had their eircode we'd be in a position to let them know when they could get fibre or VDSL services. We were inundated with replies containing eircodes.

We have eircodes on file for about two-thirds of our active customers, practically all of which came from the customers themselves. People can find their eircode when it's useful for them to do so.

I think tho that customers who are signing up to a broadband service know exactly how to find their eircode or use it. When I said alot of people don't know their eircode or know how to check it, I was making more of a generalization. Most of my aunts and uncles are in their 60s, none of them know how to check their eircode, they certainly don't use it. The majority of the younger generation would or should know how to find their eircode.

Johnboy1951

Gonzo wrote: »

I think tho that customers who are signing up to a broadband service know exactly how to find their eircode or use it. When I said alot of people don't know their eircode or know how to check it, I was making more of a generalization. Most of my aunts and uncles are in their 60s, none of them know how to check their eircode, they certainly don't use it. The majority of the younger generation would or should know how to find their eircode.

Why do you think there would or should be a difference?
Most people in their 60s are quite capable of finding their eircode if they have a need.
I reckon the same applies to any younger generation also.

Its not as if there is some physical test to get an eircode!

Jpmarn

It seems some preparation work has begun in Inch st Lawernce and Crosagalla exchange areas near Limerick city in the last few days. Both exchanges are on Spring/Summer 2017 rollout dates. A pipe has been pushed into the underground duct carrying the existing multicore copper cable passing a car park area opposite a local church and school. I presume the fibre cable will be pushed into it.

Dr. Nick

Gonzo wrote: »

I think tho that customers who are signing up to a broadband service know exactly how to find their eircode or use it. When I said alot of people don't know their eircode or know how to check it, I was making more of a generalization. Most of my aunts and uncles are in their 60s, none of them know how to check their eircode, they certainly don't use it. The majority of the younger generation would or should know how to find their eircode.

I don't get the option to check with my eircode, eir checker doesn't recognise my phone number and then goes to address?

rob808

Dr. Nick wrote: »

I don't get the option to check with my eircode, eir checker doesn't recognise my phone number and then goes to address?

when I put my number in it won't even tell me my line speed.
it only let you put in your eircode when the exchange live for FTTH Nick .

Gonzo

Dr. Nick wrote: »

I don't get the option to check with my eircode, eir checker doesn't recognise my phone number and then goes to address?

the eir fibre checker did not allow me to check my number using an eircode, I only have the phone or address options. Not sure why the checker would say that it doesn't recognise your phone number.

plodder

daraghwal wrote: »

By this page, it seems there will be some sort of official line checker in the future.

That page doesn't work. It's been there for months but has never worked as far as I know.

derekbro

plodder wrote: »

That page doesn't work. It's been there for months but has never worked as far as I know.

Yup been there for as long as i remember and never worked.

daraghwal

plodder wrote: »

That page doesn't work. It's been there for months but has never worked as far as I know.

Yeah I know it's been there for a good while, I was just thinking there must be some use for it some day. I set up a followthatpage for it so I'll post if there's any changes!

Decoda

Hi,

After years of mediocre radio broadband, I'm finally after signing up for Eir Fibre extreme. The package is 150mb for €40 for the first 3 months and €55 after on an 18 month contract.

The technician is calling out Monday to discuss installation and I was wondering if anyone has gone through this recently? I've flagged to Eir that the old phone ducting will probably not take the fibre due to the tight bends that the builder put in and that overhead to the chimney could be the easiest.

Would anyone be able to let me know how this works? Where does the hardware go in the house? Is some of it kept in the attic or is it all downstairs?

I know I'll be going through it with the Eir technician on Monday but I just want to be forwarned.

Appreciate any advice. Thanks

D.

overtime

Just wondering where you got the discounted pricing (presumably it's for standalone) Signed up last week in retail store and they said there wasn't any discount but if a flyer came in the post they would apply the discount - going for the 1000 so wouldn't mind saving a few euro on that.

Regarding the install I've no experience with Eir but generally any other installer I've had in the house won't go near the attic for health and safety reasons.

banjopeter

The fibre enters your premises and terminates at an ODP (Optical Distribution Point) which then connects via a short cable to an ONT (Optical Network Terminal) You will need a power supply for the ONT. You connect your router to this.

Decoda

Thanks Banjo,

Appreciate the photos. So depending on where the technician decided to put the ONT and the ODP, I will have the router at this location too connected by an Ethernet cable? Apologies if this seems like a silly question but would it be possible to bring the fibre down from the attic in a duct which previously held a cable for satellite and have the setup in those photos near my sky box etc? Is this something that the Eir technician will do or must I put the setup where he specifies?

Thx

D.

Decoda

overtime wrote: »

Just wondering where you got the discounted pricing (presumably it's for standalone) Signed up last week in retail store and they said there wasn't any discount but if a flyer came in the post they would apply the discount - going for the 1000 so wouldn't mind saving a few euro on that.

Regarding the install I've no experience with Eir but generally any other installer I've had in the house won't go near the attic for health and safety reasons.

Standalone broadband only. They tried to add TV, landline and mobile but all I wanted was the broadband. I wasn't aware of any discounts when I called Eir today. The person in the call centre just said that the current offer was €40 for the first 3 months and €55 thereafter. The only issue I had was that i thought it was a 12 month contract but he said that EIr had recently extended the contracts to 18 months. Nice bonus was that I hadn't realised I'd get the Eir and BT sports packages on my Sky box thrown in for free.

D.

Decoda

Decoda wrote: »

Thanks Banjo,

Appreciate the photos. So depending on where the technician decided to put the ONT and the ODP, I will have the router at this location too connected by an Ethernet cable? Apologies if this seems like a silly question but would it be possible to bring the fibre down from the attic in a duct which previously held a cable for satellite and have the setup in those photos near my sky box etc? Is this something that the Eir technician will do or must I put the setup where he specifies?

Thx

D.

In my installation, the eir tech refused to use the same duct that the copper used from the pole into the house. Something to do with not risking the original installation.

I would have preferred it if they had used the copper as a draw line to pull a rope through and then pulled it back in with the fibre.

They used an overhead run instead and the fibre came into the attic and from there to the cupboard where I have the router and switch. So if the duct is easily accessible, they'll use it.

The Cush

Decoda wrote: »

Would anyone be able to let me know how this works? Where does the hardware go in the house? Is some of it kept in the attic or is it all downstairs?

It appears to depend on the technician where they put the ONT/ODP, these installs were quiet accommodating - http://www.boards.ie/vbulletin/showthread.php?p=102910947#post102910947, http://www.boards.ie/vbulletin/showthread.php?p=102848760#post102848760

This not so much - http://www.boards.ie/vbulletin/showthread.php?p=102937554#post102937554

Other install pics here - http://www.boards.ie/vbulletin/showthread.php?p=102614422#post102614422

The Cush

Decoda wrote: »

Apologies if this seems like a silly question but would it be possible to bring the fibre down from the attic in a duct which previously held a cable for satellite and have the setup in those photos near my sky box etc? Is this something that the Eir technician will do or must I put the setup where he specifies?

They will run a data port extn up to 30m if placed with the initial order.

http://www.openeir.ie/WorkArea/DownloadAsset.aspx?id=4308 p.166/168

The Cush

Decoda wrote: »

The only issue I had was that i thought it was a 12 month contract but he said that EIr had recently extended the contracts to 18 months.

This post indicates all contracts are 12 months now - http://www.boards.ie/vbulletin/showthread.php?p=102834100

Decoda

Thanks Cush,

I've put a PM into Pamela in the Eir Forum here on Boards asking about the contract length. The salesperson had said that they had recently extended all new contracts to 18 months when I asked why I wasn't getting a 12 month contract.

I'll post back if I get a response from Pamela.

Thanks again Cush, I appreciate the information and the links.

D.

Gonzo

The Cush wrote: »

This post indicates all contracts are 12 months now - http://www.boards.ie/vbulletin/showthread.php?p=102834100

my most recent email by eir for my order:

Bundle Name:
eir Complete Broadband & Phone


Your Bundle Includes:
eir Talk
eir Fibre Extreme 300Mb


Contract Length:
12 Months


Promotional Price:
€63.00 per month


Regular Price:
€65.00 per month


Your Add Ons:
eir Sport and BT Sports Pack €0.00 per month


Your Promotional Discounts:

Upfront Payments: 0.00

Once Off Charges: 0.00

Deposit Paid: 0.00

Johnboy1951

I understood that the previous conditions were 18 or 24 months contract with a reduced payment for some months and then full price, while later report seem to indicate a 12 month contract on full monthly payment from the beginning.

It will be interesting to see how this turns out.

Thanks Cush,

I've put a PM into Pamela in the Eir Forum here on Boards asking about the contract length. The salesperson had said that they had recently extended all new contracts to 18 months when I asked why I wasn't getting a 12 month contract.

I'll post back if I get a response from Pamela.

Thanks again Cush, I appreciate the information and the links.

D.

Decoda

Johnboy1951 wrote: »

I understood that the previous conditions were 18 or 24 months contract with a reduced payment for some months and then full price, while later report seem to indicate a 12 month contract on full monthly payment from the beginning.

It will be interesting to see how this turns out.

Well Eir have come back to me and the response is as below


Hi D,

For all eFibre contracts the minimum contract length is 18 months.

Unfortunately a 12 month contract is not available for eFibre packages.

Thanks,
Pamela.

So all Fibre contracts are now 18 months.

D.

plodder

That may be because Openeir increased the end user installation charge, and they need longer now to recover that.

Decoda

plodder wrote: »

That may be because Openeir increased the end user installation charge, and they need longer now to recover that.

Could well be. I have to admit I was surprised that there was no installation fee.

long_b

Screw this.
No way am I taking out an 18 month contract.

Who do they think they are?

I'm out

Gonzo

long_b wrote: »

Screw this.
No way am I taking out an 18 month contract.

Who do they think they are?

I'm out

When Eir finally provide FTTH to your area, what other alternative do you have?

knipex

Gonzo wrote: »

When Eir finally provide FTTH to your area, what other alternative do you have?

Pure and Digiweb

Gonzo

knipex wrote: »

Pure and Digiweb

they would have contracts as well?

knipex

Gonzo wrote: »

they would have contracts as well?

But not 18 months