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SportsDirect.com

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    #2252
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    From their website -

    QUESTION - Can I cancel my order?
    ANSWER

    We will try our best to cancel your order however please be aware that we can only cancel if the order has not progressed passed our picking stage. This is usually one hour after the order has been placed. To cancel please contact our customer service team by cancel@sportsdirect.com and you'll receive an email to confirm once this has been done for you. You can either cancel your entire order, or individual items. For additional information about cancelling your order check out our Terms and Conditions.


    Yours hasn't passed the picking stage has it?


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    #2253
    BargainSlayer
    Registered Users Posts: 14 ✭BargainSlayer


    irish son wrote: »
    Thanks but I think its to late, I ordered it yesterday, I think it says it has to be within an hour of original order :(

    Cancel it anyway ! They will send the order more than one month from now... they didn't move a finger to pack your order yet. Call them up and tell them you want to cancel and then reorder without the pre-ordered item. If not tell them you will return all the items and never order again.


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    #2254
    NATLOR
    Registered Users Posts: 2,287 ✭✭✭NATLOR


    BargainSlayer wrote: »
    Cancel it anyway ! They will send the order more than one month from now... they didn't move a finger to pack your order yet. Call them up and tell them you want to cancel and then reorder without the pre-ordered item. If not tell them you will return all the items and never order again.

    From order to delivery is 3 to 4 days usually, don't know where you are getting your month from.Their C/S maybe non existant but their delivery is very efficent


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    #2255
    Casey78
    Banned (with Prison Access) Posts: 873 ✭✭✭Casey78


    NATLOR wrote: »
    From order to delivery is 3 to 4 days usually, don't know where you are getting your month from.Their C/S maybe non existant but their delivery is very efficent

    It will take a month because one of the items is a pre order item.


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    #2256
    NATLOR
    Registered Users Posts: 2,287 ✭✭✭NATLOR


    Casey78 wrote: »
    It will take a month because one of the items is a pre order item.

    My bad :o


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    #2257
    martyos121
    Registered Users Posts: 21,342 ✭✭✭✭martyos121


    Anyone know how to track a Sportdirect order?
    I remember using DHL before but the order number isn't working in DHL tracking this time. Any other couriers I should try?


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    #2258
    monicaali
    Registered Users Posts: 65 ✭✭monicaali


    martyos121 wrote: »
    Anyone know how to track a Sportdirect order?
    I remember using DHL before but the order number isn't working in DHL tracking this time. Any other couriers I should try?

    i have placed an order a few days ago go into your order history and it will give you an option of actions in blue at the right hand side, click trackorder thereand it took me into dhl tracking


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    #2259
    muggles
    Registered Users Posts: 332 ✭✭muggles


    The order I received from them a couple of weeks ago was delivered with DHL. This was the tracking link used if it's any use to you to try the number again: http://www.dhl.co.uk/en/express/tracking.html


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    #2260
    martyos121
    Registered Users Posts: 21,342 ✭✭✭✭martyos121


    Ah cheers guys, I was using the wrong number! :D


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    #2261
    Casey78
    Banned (with Prison Access) Posts: 873 ✭✭✭Casey78


    The order I made on Saturday is waiting for me at my local parcel motel... I'm like a kid on christmas morning anytime I get a sports direct delivery...:)
    I'm 36..:o


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    #2262
    deisediva
    Registered Users Posts: 323 ✭✭deisediva


    Casey78 wrote: »
    The order I made on Saturday is waiting for me at my local parcel motel... I'm like a kid on christmas morning anytime I get a sports direct delivery...:)
    I'm 36..:o

    That was fast I ordered Sunday and my order is saying awaiting courier delivery. Other half waiting on runners think they will never come :)


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    #2263
    Casey78
    Banned (with Prison Access) Posts: 873 ✭✭✭Casey78


    deisediva wrote: »
    That was fast I ordered Sunday and my order is saying awaiting courier delivery. Other half waiting on runners think they will never come :)


    Is that on the DHL site or on the sports direct site? Because it still says awaiting courier delivery on the sports direct site for my order! Got a text from parcel motel though to say more order is ready for collection.


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    #2264
    kneemos
    Registered Users Posts: 20,409 ✭✭✭✭kneemos


    Casey78 wrote: »
    Is that on the DHL site or on the sports direct site? Because it still says awaiting courier delivery on the sports direct site for my order! Got a text from parcel motel though to say more order is ready for collection.


    Delivery notices on SD can be all over the place.
    I got a delivered to courier notice once two hours before the guy was knocking on the door.


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    #2265
    deisediva
    Registered Users Posts: 323 ✭✭deisediva


    On Sports Direct site so maybe mine is on the way .


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    #2266
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    deisediva wrote: »
    That was fast I ordered Sunday and my order is saying awaiting courier delivery. Other half waiting on runners think they will never come :)

    I ordered Sat pm and arrived today
    kneemos wrote: »
    Delivery notices on SD can be all over the place.
    I got a delivered to courier notice once two hours before the guy was knocking on the door.

    They most certainly can, at least you got notice, I was awaiting the usual tracking number and lo behold the DHL arrives today - never got the tracking number !!


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    #2267
    irish son
    Closed Accounts Posts: 1,195 ✭✭✭irish son


    Thanks for the replies, after getting an automated response I emailed under another section that they couldn't have automated and stated my problem and they got back to me and cancelled the pre-ordered item so my order should be despatched soon, happy days :)


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    #2268
    deadimmortal
    Registered Users Posts: 232 ✭✭deadimmortal


    MoodeRator wrote: »
    Folks, you need to use the IE site that Davy linked to use the IRE20 code. ~It does not work on the uk site

    EDIT: I also just got the option of a £10 rebate upon checkout

    that £10 rebate is to trick you into signing up for a subscription service. But you can cancel before the trial ends so dont forget.


    Terms and Conditions of Great British Discounts which includes a nominal charge of £1.95, and understand that after the 30 day trial period a monthly fee of £14.95 applies, but that I can cancel anytime during the trial period without any further charge.


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    #2269
    frash
    Registered Users Posts: 2,564 ✭✭✭frash


    IRE20 for 20% off


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    #2270
    MoodeRator
    Registered Users Posts: 1,690 ✭✭✭MoodeRator


    deadimmortal wrote: »
    that £10 rebate is to trick you into signing up for a subscription service. But you can cancel before the trial ends so dont forget.


    Terms and Conditions of Great British Discounts which includes a nominal charge of £1.95, and understand that after the 30 day trial period a monthly fee of £14.95 applies, but that I can cancel anytime during the trial period without any further charge.

    I just came back to add exactly what you have posted. It is a complete con, you even have to apply for any rebates by mail! I would strongly advise everyone to avoid!


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    #2271
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    MoodeRator wrote: »
    I just came back to add exactly what you have posted. It is a complete con, you even have to apply for any rebates by mail! I would strongly advise everyone to avoid!

    +1, avoid, what a swizz, and to the untrained eye........


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    #2272
    jhammer
    Registered Users Posts: 154 ✭✭jhammer


    frash wrote: »
    IRE20 for 20% off

    Cant find the 'Apply coupon' box on the site..am i missing something?


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    #2273
    Nutzfahrzeuge
    Registered Users Posts: 12 ✭Nutzfahrzeuge


    You can enter the voucher just before you choose the payment method

    Think the options go - Paypal - Card - Voucher or coupon - apply voucher


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    #2274
    GavRedKing
    Registered Users Posts: 53,262 ✭✭✭✭GavRedKing


    Was checking something last night, was about €22, forgot to order it, went to order it this morning and its down again to €14.

    Happy days :D


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    #2275
    Nemeses2050
    Registered Users Posts: 1,567 ✭✭✭Nemeses2050


    GavRedKing wrote: »
    Was checking something last night, was about €22, forgot to order it, went to order it this morning and its down again to €14.

    Happy days :D

    Thanks for that...just hopped over and seen my basket value has gone down, added a few more things...:D


  • Options
    #2276
    JethroC
    Registered Users Posts: 165 ✭✭JethroC


    My biggest problem about the new site is that there are no reviews of any of the items so I queried their customer services about getting the reviews from the UK site linked up with the Irish site...this is the reply I got :


    Thank you for your email.

    This is a new website and stands alone from the UK site.

    At the moment there are no plans to transfer this information over but reviews are constantly being left on the website.

    We are sorry for any inconvenience caused on this occasion.

    Kind regards,
    Chris
    Customer Services



    Brilliant...so no way of getting to look at reviews unless I check the UK site by using a vpn or a proxy.
    They really value their customers don't they?


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    #2277
    deisediva
    Registered Users Posts: 323 ✭✭deisediva


    My order arrived today delighted that it came so fast was expecting delays when the 20% off was on :)


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    #2278
    Sunny Dayz
    Registered Users Posts: 5,303 ✭✭✭Sunny Dayz


    Will Sports Direct have any black Friday codes or best to go with IRE20?


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    #2279
    BargainSlayer
    Registered Users Posts: 14 ✭BargainSlayer


    Sunny Dayz wrote: »
    Will Sports Direct have any black Friday codes or best to go with IRE20?

    20% off is pretty rare on sportsdirect .... and i don't think there will be any Black Friday offers


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    #2280
    Sunny Dayz
    Registered Users Posts: 5,303 ✭✭✭Sunny Dayz


    BargainSlayer wrote: »
    20% off is pretty rare on sportsdirect .... and i don't think there will be any Black Friday offers

    Cheers, put in an order there for trainers and tops for the young lad


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    #2281
    Soarer
    Registered Users Posts: 8,862 ✭✭✭Soarer


    Got an email mentioning the 20%, but also you get a €12 voucher for every €60 spent. But then there's an asterix and " terms and conditions apply", but can't find anything.
    Anyone know how it'll work?


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