Shopping in LIDL

paddy147

It goes for anyone who works in the retail sector and serves the public.

Whether they are Irish,Polish,English,American or any nationality for that matter.

You are the face of the company/brand when the customer is dealing with you or talking to you.Or you are dealing with a customer and taking their money.

And Im sure that these retail outlets and supermarkets do teach and talk about customer interaction and the type of job and roll of the job you will be expected to do and undertake.


When I worked in Tesco,many many years ago,it was drummed into me and others by the store manager,that being nice to the customer and interacting with them was vital and very important,as I am representing the company and the customer wants to be made feel nice and appreciated and that he or she has got a good service and would come back again..

Alot of people who work in supermarkets these days seem to forget this though.

surime

paddy147 wrote: »

It goes for anyone who works ibn the retail sector and serves the public.

-you started about "eastern europeans"

paddy147

surime wrote: »

-you started about "eastern europeans"

Because allmost all of the eastern europeans who work in the 2 Lidls and the 1 Aldi close to me,have this "brain dead" and "couldnt be arsed" attitude and look on them all the time.

They clearly lack any ability to communicate talk or interact with their customers.

Most of the staff employed in the 2 Lidls are Eastern European,none of them have the ability to talk,even when a customer will say something to them.

If you cant or wont communicate with the customers,then you shouldnt be doing the job.

true

its not the staff who put me off lidl - its the poor quality of the stuff. Most of what I ever bought in that centre aisle has turned out to be rubbish. Avoid the place. Nost of the money spent there goes straight out of the country anyway.

paddy147

true wrote: »

Nost of the money spent there goes straight out of the country anyway.

Where do you think Tesco send their money then???:pac:

Bruthal

I dont know paddy, i find going to the shop, buying what i need, and going home does me fine.

EGAR

If I go shopping then I do not want to do small talk, I want to get my stuff, pay for it and get the flock out of there.

The few times I went to LIDL I never had any problems and never heard anyone complain about full trolleys etc.

Nor do I care overly if the staff there can do small talk, as long as they do their job and give me correct change, I am a happy bunny.

paddy147

robbie7730 wrote: »

I dont know paddy, i find going to the shop, buying what i need, and going home does me fine.

KatieMM

OP is there any chance that this:
'Some auld hag said loudly: "Your wan is taking her time" and huffed. was referring to the cashier??? ('the checkout girl who was just throwing the groceries into the trolly with a miserable head on her').
Would the aul wans have been grumbling about her speed??

Could you have misheard the following: 'Then another woman said "Jesus, how much shopping has she at all?"

In my experience staff @ Lidl and Aldi are nearly always fast & efficient (+ gotta meet scanning targets etc) but just a thought. We all have bad days

EdenHazard

lidl/aldi is great if you dont mind being fat, cheap(pretty good tasting) ready made food in abundance.

gosuckonalemon

I have no idea why people actually care that the checkout person won't make idle chit chat. I absolutely hate that. When I do my shopping I just want to get in and out asap. ALDI/LIDL are brilliant for this.

And because of this "no small talk policy", no crap music being played (I always have my headphones anyway) and self packing of bags I can buy my food, which is invariably better quality at a fraction of the price of the bigger stores.

Thankfully some people WANT to pay extra for "chit chat" and the luxury of packing their bags at the till. This ensures they can not handle the ALDI/LIDL model and will stay loyal to the bigger stores, making shopping in ALDI/LIDL all the more efficient and faster for the rest of us!

fishy fishy

dark crystal wrote: »

Tesco value FTW!

ya, you keep on believing that - while the rest of us get great bargains at lidl/aldi. As I said maybe you are more suited to the bright lights, fancy shelving, muzak of more expensive dept stores.

What I cannot understand is if you were in lidl/aldi on a few occasions previously how you did not spot the humungous signs about the "packing" system. Gawd you only even had to look around you to see that - did you have a bag over your head so you wouldn't be noticed or something.

something doesn't add up. Too many alterations in your tale.

face it - you threw a hissy, cause the kid was getting on your nerves. You threw a strop. You may as well have been that person on the AD what throws herself on the ground and stamps her feet.

dahat

EdenHazard wrote: »

lidl/aldi is great if you dont mind being fat, cheap(pretty good tasting) ready made food in abundance.

Same in any supermarket,i eat fine and i am not fat plus i shop on a regular basis in Lidl/Aldi,i find the veg well up to scratch there plus the meat is also pretty good.

demanufactured

OP did you remember to pickup your.2 year old.before you stormed out....you neglected to include this.

K-9

Tesco Value better than Aldi/Lidll! Hilarious.

Bruthal

KatieMM wrote: »

OP is there any chance that this:
'Some auld hag said loudly: "Your wan is taking her time" and huffed. was referring to the cashier??? ('the checkout girl who was just throwing the groceries into the trolly with a miserable head on her').
Would the aul wans have been grumbling about her speed??

Could you have misheard the following: 'Then another woman said "Jesus, how much shopping has she at all?"

In my experience staff @ Lidl and Aldi are nearly always fast & efficient (+ gotta meet scanning targets etc) but just a thought. We all have bad days

Im sure you put the items into the trolley yourself though, after each one is scanned, instead of standing there letting the checkout girl throw it in.

Vote 4 Pedro

EdenHazard wrote: »

lidl/aldi is great if you dont mind being fat, cheap(pretty good tasting) ready made food in abundance.

That's a load of cr@p, the fruit and veg is way better than the Tesco stuff,
Lidl is the best place for potatoes right now, and before christmas they were almost giving it away compared to Tesco,
The ice creams are very good quality too,
There are somethings i do prefer to get elsewhere but on the whole they are great and i believe you should actually try things before saying you don't like it.

As for the "chit chat" in my local store they are fine but then who gives a sh/t, it's shopping, not a leisure activity.

Sapphire3

I swear some of the posts on this thread are hilarious! Thanks for the laugh
Personally, I am another one who cannot stand the stupid chit-chat and small talk that some cashiers do. Therefore I avoid those cashiers as much as I can. I just want to shop and go!

Big Nasty

Hold on - I missed some of this!

So the OP went to Lidl and stood by and left the checkout girl to put her items in the trolley for her? Even though she admittedly had been there before, albeit for a smaller shop?

No wonder customers were passing comment!

Vote 4 Pedro

xclw wrote: »

i find the staff in Lidl fairly rude too, and to be honest it's no cheaper than tesco, dunnes or supervalue really

Are you for real. do you even check the prices before you put them in your trolly.

fishy fishy

EdenHazard wrote: »

lidl/aldi is great if you dont mind being fat, cheap(pretty good tasting) ready made food in abundance.

ignorence is bliss I suppose

maybe you should go into lidl/aldi and compare prices on fruit (non fattening), veg (non fattening) cleaning produces (again, non fattening), smoked salmon (best I ever tasted and its a good fat food), prawns (a fraction of the other shops), sorbets (can't even find them sometimes in the other shops), breads and cereals.

basically if you buy fatty foods in your own dept store at a high price then you can get the same in lidl/aldi for a fractoin

and if you buy non fat foods in your own store you can get non fat foods at lidl for a fraction

I supposed the "fat" issue is down to personal choice, not shop choice.

Also what do you think you eat when you go on holidays - they don't fly irish products over to you to each.

Vote 4 Pedro

fishy fishy wrote: »

ignorence is bliss I suppose

maybe you should go into lidl/aldi and compare prices on fruit (non fattening), veg (non fattening) cleaning produces (again, non fattening), smoked salmon (best I ever tasted and its a good fat food), prawns (a fraction of the other shops), sorbets (can't even find them sometimes in the other shops), breads and cereals.

basically if you buy fatty foods in your own dept store at a high price then you can get the same in lidl/aldi for a fractoin

and if you buy non fat foods in your own store you can get non fat foods at lidl for a fraction

I supposed the "fat" issue is down to personal choice, not shop choice.

Also what do you think you eat when you go on holidays - they don't fly irish products over to you to each.

Best post yet, at least most sensible.

Is mise le key

xclw wrote:

i find the staff in Lidl fairly rude too,

I find the unmanned checkouts in tesco's to be very cold:D

barbiegirl

Shopping in Aldi I can afford to buy Irish produced organic chicken and eggs, Irish Angus Striploin (for a treat), loads of Irish fresh fruit, veg, pasta, rice, cleaning products, flowers, cheeses, fish, chorizo, breads, just about everything, and the bill is so much cheaper than Dunnes/Tescos/SuperValu/SuperQuinn. We buy more Irish products too than we did when we shopped in teh other stores.
I then go around the corner to Dunnes, to get the bits I having tried the Aldi version I prefer in branded. Such as breakfast cereal, pizza, hubbies Galtee Tender Cure rashers Overall, I've reduced our shopping bill from about €130 per week to €70 and it's all really good food.
OP I find the people on the tils are friendly but busy. They are not there to pack you bags, rather to get you in and out as quickly as possible, which they do.
As to rude people behind you, I find being really sweet and smiling confidently at thyem annoys them more than anything else. Perhaps you need to look at your attitude, is there a little bit of snobbery going on here.:rolleyes:

Frank Black

Is mise le key wrote: »

I find the unmanned checkouts in tesco's to be very cold:D

What! You mean the checkout machines aren't programmed to have a chat with you as you're scanning through your stuff, and there's no robotic arm to help put the over-priced groceries in your bag?

I'm not having that!

*Pulls out socket wrench and smashes up checkout machine before storming out*

Is mise le key

black francis wrote: »

What! You mean the checkout machines aren't programmed to have a chat with you as you're scanning through your stuff, and there's no robotic arm to help put the over-priced groceries in your bag?

I'm not having that!

*Pulls out socket wrench and smashes up checkout machine before storming out*

Note the smiley face in post, you can put the wrench away.

*Purchases teabags & custard creams....ahh*

dark crystal

fishy fishy wrote: »

ya, you keep on believing that - while the rest of us get great bargains at lidl/aldi. As I said maybe you are more suited to the bright lights, fancy shelving, muzak of more expensive dept stores.

What I cannot understand is if you were in lidl/aldi on a few occasions previously how you did not spot the humungous signs about the "packing" system. Gawd you only even had to look around you to see that - did you have a bag over your head so you wouldn't be noticed or something.

something doesn't add up. Too many alterations in your tale.

face it - you threw a hissy, cause the kid was getting on your nerves. You threw a strop. You may as well have been that person on the AD what throws herself on the ground and stamps her feet.

Aah, you're just too smart for me, FF. You've seen right through my fantastical story god damn you!!

I spent ages thinking it up too

dark crystal

robbie7730 wrote: »

Im sure you put the items into the trolley yourself though, after each one is scanned, instead of standing there letting the checkout girl throw it in.

I was packing as she did it, I wasn't aware of the different packing system (no, I didn't see any signs)

People more familiar with LIDL may already know this rule, I didn't. I don't see why the cashier couldn't have said something if I was acting incorrectly in any way.

In fairness, no other supermarket has this procedure, so unless you're familiar with the model, it's an easy mistake to make.

Vertakill

OP, sounds like you reacted poorly to some ignorant sh1ts behind you.
They were probably a couple of pikeys based on what they said... but that's no reason to have a tantrum and run out the door.

Bearing in mind that some poor sod was going to have to take your trolley and put all the groceries back on the shelf after your disappearing act.

What would've pissed them off more would have been if you looked down the queue, smiling, and asked them if they were in such a rush that they'd be more than welcome to fill the trolley with the bags!

ronjo

Just go back and apologise OP and I am sure all will be forgiven.
Problem solved.