New Channels (possibilities)

forzacalcio

Just wondering what new channels are possible for UPC to get on board?

Obvious one is the Channel 5 group, there is not much choice out there as far as I can see, anyone know of anymore?

SandyfordGuy

Channel 5 won't happen I was told, because some of the Channel 5 programming such as Home and Away and Neighbours is part of RTE's coverage who will not allow it in the same way TV3 will not allow the ITV channels.

forzacalcio

At this rate they will block Al Jazeera for showing Dancing on Ice! FFS!

I cant understand why they cant block certain shows, they are able to do it with ESPN HD during UEFA Cup games!
Sky do it with Channel 4 for some programmes!

Mick_OB

I believe that UPC's parent company has an interest/share in some tv channels. Not sure what they are but if they do, why can't they show them. Also, some more movie channels would be great like TCM2, True Movies 1 and 2, Movies for Men etc.... and they are all available, free to air on sat...

Minstrel27

TCM 2 is encrypted on satellite.

icdg

Mick_OB wrote: »

I believe that UPC's parent company has an interest/share in some tv channels. Not sure what they are but if they do, why can't they show them. Also, some more movie channels would be great like TCM2, True Movies 1 and 2, Movies for Men etc.... and they are all available, free to air on sat...

LibertyGlobal (parent company of UPC Broadband) own Chello Zone which operates the CBS-branded channels in the UK (their counterparts on the Continent are branded "Zone ______"). Zone Reality used to be on UPC years ago, I never really watched it though. Why these channels are not on UPC Ireland I have no idea.

Personally for me, I'd like to see Sky Atlantic obviously. The aforementioned CBS/Chello channels. The missing UKTV channels, but particularly Watch.

forzacalcio

Right now we know we are getting 5 new channels, what are the possibilities? Im assuming the 5 will be linked with one company!

Minstrel27

The CBS channels would be my guess. It would make sense as UPC's parent company owns a stake in them.

ted1

just because they have the same parent compnay doesn't mean much. there may be no buisness link what so ever. remember Aer Lingus i approx 30% owned by Ryan air and you don't see them code sharing on flights.


you don't see ferrari parts in Fiats...

Minstrel27

Ok then. UPC will never have the CBS channels because they come under the same umbrella.

What you are forgetting is that although your examples are owned by the same people they still compete amongst themselves (Ryanair v Aer Lingus). UPC is a television channel provider. They are in the business of providing television channels so why wouldn't they provide Liberty Global owned television channels?

TheRedDevil10

Blighty
Eden
Good Food
Really
Watch
Yesterday
CBS Drama
CBS Action
CBS Reality
Horror Channel
Channel 5
Five Star
5USA

Ranicand

Best Direct
Thane Direct
price-drop tv
bid tv
Nollywood Movies
Psychic TV
GayDate TV
Super Casino
Peace TV Urdu
red hot Mums
100% Babes
Current TV

decies

Silly thread . This is UPC we know they will give us rubbish, nothing will make up for the shambles of losing the itvs.

Le King

5 new channels:

RTE +1
RTE 2 +1
TV3 +1
TV3 +2
TV3 +3

Can't wait!

bk

Le King wrote: »

5 new channels:

RTE +1
RTE 2 +1
TV3 +1
TV3 +2
TV3 +3

Can't wait!

All joking aside, there are actually some new RTE channels coming to DTT, that might end up on UPC:

RTE 2 HD
RTE 1 +1
RTE News Now
RTE Junior

StaticNoise

RTÉ Jr is not just the side service of TRTÉ? I'm sure it'll just be the two.

As for News Now I've heard it's just a rolling record stream like on website.

bk

StaticNoise wrote: »

RTÉ Jr is not just the side service of TRTÉ? I'm sure it'll just be the two.

As for News Now I've heard it's just a rolling record stream like on website.

Yes, it is exactly the same as on the website.

I didn't say they were any good

Well RTE 2 HD would be good for sports.

StaticNoise

I must say, RTÉ really are a sham. They shouldn't even bother.
DAB is already a failure on their part, but that's an entirely different discussion.

RTÉ 2 HD may be good for sports but they'll transmit the footage well, then kick back to their poorly designed on-screen idents and other programming.

Oh dear!

Minstrel27

StaticNoise wrote: »

I must say, RTÉ really are a sham. They shouldn't even bother.
DAB is already a failure on their part, but that's an entirely different discussion.

RTÉ 2 HD may be good for sports but they'll transmit the footage well, then kick back to their poorly designed on-screen idents and other programming.

Oh dear!

Do you not give things a chance before they kick off properly?

Kensington

bk wrote: »

All joking aside, there are actually some new RTE channels coming to DTT, that might end up on UPC:

RTE 2 HD
RTE 1 +1
RTE News Now
RTE Junior

Don't know about the additional DTT channels, but the new digital version of Aertel currently testing on DTT should hopefully be launching later this year on UPC

jack presley

Aertel in HD would be pretty cool!

patrickmooney

According to twitter RTÉ One + 1 will be EPG 126.

Trotter

I'm really hoping for RTE2 HD. It'd be a leap forward for watching Irish sport. Any idea of a timeframe for this one?

ted1

think they were testing RET+1 yesterday.

The watermark on channel 101 whatever you call it was displaying RTE+1.
however it was in real time.

Tarquin1970

patrickmooney wrote: »

According to twitter RTÉ One + 1 will be EPG 126.

Which/whose EPG is that on Patrick? Thanks

stargazer 68

UPC were at my door last night trying to flog me the house phone. I told her I was thinking of moving to sky as they had lost the ITV channels and she said they were getting them back!

Minstrel27

Lies. Some salespeople are good at that when trying to make a sale.

patrickmooney

Tarquin1970 wrote: »

Which/whose EPG is that on Patrick? Thanks

UPC. I know FX is on that number at the moment. But that's what UPC said on twitter, it could be wrong.

surf board

So if upc are getting the dtt channels, I'd say sky will too. It's not really a fair replacement for the itv's as they are free anyway. Will upc include the dtt channels when saorview is launched?

Tarquin1970

patrickmooney wrote: »

UPC. I know FX is on that number at the moment. But that's what UPC said on twitter, it could be wrong.

Thanks, I hope that's not one of the "5 or 6 channels" they've promised though!

jack presley

Minstrel27 wrote: »

Lies. Some salespeople are good at that when trying to make a sale.

yes, they tell you what you want to hear even if they've nothing to back it up.

clln

StaticNoise wrote: »

I must say, RTÉ really are a sham. They shouldn't even bother.
DAB is already a failure on their part, but that's an entirely different discussion.

RTE's DAB channels have been on UPC now for a long time,the problem is no timestamped EPG which makes RTE choice useless because it is talk radio,it just says "Quality Speech from home and abroad"
duration 360 minutes.that channel above all others needs a show by show start time.
i wonder are they sorry they started DAB and hope it will just fade away?
is it up to RTE or UPC to provide an EPG?

jack presley wrote: »

yes, they tell you what you want to hear even if they've nothing to back it up.

Not trying to defend that practice but really UPC should pay their Reps a decent fixed wage with no bonus.
if that was the case it would not be long before salespeople who try their best without lying but instead being upfront and honest would become apparent through their sales.
instead UPC incentivise often desperate people to lie to even 'little old ladies' through bonus,salesperson of the month bonus crap etc(as do Sky)

sorry mods but this not worth a new thread,just wondering has anybody received a 2nd MUX test from 3 Rock?
i have read that second MUX did some testing,was it on CH 54 or other?
please PM if you can help to stop me going off topic.
Cheers and thanks!:)

forzacalcio

So still waiting for these new channels...........:D

patrickmooney

I asked yesterday, was told they where confident new channels would be added within weeks. WEEKS! Didn't the CEO say 5 by June?

stargazer 68

Still considering switching to sky but cant decide!

Hugh Cream

upc has no saving graces, nothing that you could point at and say thats why its worth being with them, where as sky has vast amounts of things that you could point to.
im not even sure about the charges but personally, id pay more for sky if it was possible for me to get it.

if i had the choice, the final straw for me would be the channel's going and the lies spouted about replacements.
to anyone who has the choice go with sky, upc is only adequate, adequate is not good enough imo.

bk

Hugh Cream wrote: »

upc has no saving graces, nothing that you could point at and say thats why its worth being with them, where as sky has vast amounts of things that you could point to.
im not even sure about the charges but personally, id pay more for sky if it was possible for me to get it.

if i had the choice, the final straw for me would be the channel's going and the lies spouted about replacements.
to anyone who has the choice go with sky, upc is only adequate, adequate is not good enough imo.

That is bull, there are lots of reasons people might be with UPC.

- The fastest and cheapest Broadband speeds in Ireland. Their broadband starts at 25Mb/s and goes up to 100Mb/s for just €57 per month
- Very cheap phone service with no need for a landline.
- Very cheap triple play (phone + TV + bb) packages that are much cheaper then getting Sky separately.
- Free 17 channel analogue multiroom.
- Digital multiroom and HD prices are cheaper.
- Includes Setanta and ESPN
- Cheaper basic channel bundle
- No need for a dish on the side of your house.
- Much more logical channel EPG for Ireland

These might not interest you, but these are reasons why some people are happy with UPC.

Don't get me wrong, yes UPC needs to improve it's TV service to remain competitive with Sky and Saorview/Freesat.

paulm17781

Dovies wrote: »

Still considering switching to sky but cant decide!

I got Sky a few months ago. Now that I have it, it's a no brainer. Far better service than UPC currently have.

icdg

bk wrote: »

That is bull, there are lots of reasons people might be with UPC.

- The fastest and cheapest Broadband speeds in Ireland. Their broadband starts at 25Mb/s and goes up to 100Mb/s for just €57 per month
- Very cheap phone service with no need for a landline.
- Very cheap triple play (phone + TV + bb) packages that are much cheaper then getting Sky separately.
- Free 17 channel analogue multiroom.
- Digital multiroom and HD prices are cheaper.
- Includes Setanta and ESPN
- Cheaper basic channel bundle
- No need for a dish on the side of your house.
- Much more logical channel EPG for Ireland

These might not interest you, but these are reasons why some people are happy with UPC.

Don't get me wrong, yes UPC needs to improve it's TV service to remain competitive with Sky and Saorview/Freesat.

Article in today's Indo stating the advantages of UPC. Reads like an infomercial for UPC at times, but makes some good points...

http://www.independent.ie/lifestyle/smart-consumer/smart-consumer-how-to-get-the-best-cable-net-and-phone-packages-2658106.html

shanemhoban

bk wrote: »

That is bull, there are lots of reasons people might be with UPC.

- The fastest and cheapest Broadband speeds in Ireland. Their broadband starts at 25Mb/s and goes up to 100Mb/s for just €57 per month
- Very cheap phone service with no need for a landline.
- Very cheap triple play (phone + TV + bb) packages that are much cheaper then getting Sky separately.
- Free 17 channel analogue multiroom.
- Digital multiroom and HD prices are cheaper.
- Includes Setanta and ESPN
- Cheaper basic channel bundle
- No need for a dish on the side of your house.
- Much more logical channel EPG for Ireland


These might not interest you, but these are reasons why some people are happy with UPC.

Don't get me wrong, yes UPC needs to improve it's TV service to remain competitive with Sky and Saorview/Freesat.

i think he is referring to upc's tv service not the rest of there packages, if your comparing sky tv v upc tv there is no comparison, sky wins hands down

Rosser

paulm17781 wrote: »

I got Sky a few months ago. Now that I have it, it's a no brainer. Far better service than UPC currently have.

How's Channel 4 & Setanta working out for you?

dunworth1

Rosser wrote: »

How's Channel 4 & Setanta working out for you?

and dont forget utv

Infoanon

Rosser wrote: »

How's Channel 4 & Setanta working out for you?

Are Channel 4 and UTV not on Sky - news to me ! and as for Setanta - apart from some 3pm premiership matches it has nothing else

Sky means ITV2/3/4 Atlantic/Watch/CBS/Sony/All the discoveries etc etc,+1's,interactive etc etc

On TV Sky is miles ahead - but as a 'package' UPC has a broadband service that is a win win

Back to the thread - On UPC's own twitter page its been mentioned that negotiations are in progress to add Oireachtas TV....

Hugh Cream

bk wrote: »

That is bull, there are lots of reasons people might be with UPC.

- The fastest and cheapest Broadband speeds in Ireland. Their broadband starts at 25Mb/s and goes up to 100Mb/s for just €57 per month
- Very cheap phone service with no need for a landline.
- Very cheap triple play (phone + TV + bb) packages that are much cheaper then getting Sky separately.
- Free 17 channel analogue multiroom.
- Digital multiroom and HD prices are cheaper.
- Includes Setanta and ESPN
- Cheaper basic channel bundle
- No need for a dish on the side of your house.
- Much more logical channel EPG for Ireland

These might not interest you, but these are reasons why some people are happy with UPC.

Don't get me wrong, yes UPC needs to improve it's TV service to remain competitive with Sky and Saorview/Freesat.

the guy never mentioned phone or broadband, you mentioned that, and like I said I'D personally pay the extra to be off upc.

in fact talking about broad band and phone, its not available to everyone, thats pathetic, even more reason to fukk them off.

amateurish.

bk

shanemhoban wrote: »

i think he is referring to upc's tv service not the rest of there packages, if your comparing sky tv v upc tv there is no comparison, sky wins hands down

Hugh Cream wrote: »

the guy never mentioned phone or broadband, you mentioned that, and like I said I'D personally pay the extra to be off upc.

Of the nine points I make, you are both ignoring the 6 points I made about the TV service also being cheaper.

Plus most people nowadays have phone and bb as well as TV and you can't just ignore the significant savings available if you get all three from UPC.

Sure, no argument, Sky's TV service quality is superior, but is also definitely a lot more expensive. Many people don't care about TV enough to pay a premium, specially in these recessionary times.

Hugh Cream wrote: »

in fact talking about broad band and phone, its not available to everyone, thats pathetic, even more reason to **** them off.

amateurish.

No it isn't pathetic or amateurish. UPC has invested billions in their network to enable phone and broadband, giving us incredible speeds of 100Mb/s for very reasonable prices. They are the only company doing this in Ireland, Eircom certainly aren't doing this.

UPC are driving speeds up and prices down in the phone and bb market and they are doing a brilliant job of it.

UPC are by far the best thing to happen to the Irish phone and BB market in the past 10 years.

Very Important MOD message: With my MOD hat on, Hugh Cream, please remember this is a family forum, anymore language like that and you will be banned.

Vunderground

Infoanon wrote: »

Are Channel 4 and UTV not on Sky - news to me ! and as for Setanta - apart from some 3pm premiership matches it has nothing else

Sky means ITV2/3/4 Atlantic/Watch/CBS/Sony/All the discoveries etc etc,+1's,interactive etc etc

On TV Sky is miles ahead - but as a 'package' UPC has a broadband service that is a win win

Back to the thread - On UPC's own twitter page its been mentioned that negotiations are in progress to add Oireachtas TV....

Setanta has IPL cricket in HD. That's way more than 'nothing'.

Infoanon

Vunderground wrote: »

Setanta has IPL cricket in HD. That's way more than 'nothing'.

The IPL cricket is also on ITV4 - and its mainly on subscription SS1

bk

icdg wrote: »

Article in today's Indo stating the advantages of UPC. Reads like an infomercial for UPC at times, but makes some good points...

http://www.independent.ie/lifestyle/smart-consumer/smart-consumer-how-to-get-the-best-cable-net-and-phone-packages-2658106.html

Interesting article.

UPC customer care has massively improved from the old NTL/Chorus days, where you would often have to wait an hour to speak to an operaator and then they were often useless.

Now you get through to UPC customer care almost straight away and the second line customer care (loyalty department, twitter folks, etc.) seem to be able to quickly and easily fix most problems.

And UPC should be congratulated for that.

However they still have lots of things to improve.

1) They seem to have a variety of different pricing and policies that seem to differ widely depending on if you are a new or existing customer, if you sign up online or over the phone and if you talk to the loyalty department or not.

They should really simplify and stream line their policies and make them more consistent, to reduce confusion.

2) They should move to a support system where you only ever deal with the first customer support person you speak to. That the customer support person is responsible with ensuring your problem is satisfactorily dealt with. Rather then passing you on to another department.

This is a new way of doing customer support, but it has been found to lead to much higher customer satisfaction.

However it means a lot more training is given to cs and they get greater autonomy and access to tools and information that the loyalty and engineering departments have.

3) Installers should have spare modems, phones and set top boxes in their vans, so if it is found that the order was wrong, the installer doesn't have to leave and come back later with the correct equipment.

In fact the installers should be able to install extra services during the visit if requested by the customer. For instance if the customer orders just TV, then the installer could mention the great deals on phone and BB packages and then install them then and there if requested by the customer.

Installers should be encouraged to do this and rewarded for extra sales they make.

An Tarbh

Infoanon wrote: »

The IPL cricket is also on ITV4 - and its mainly on subscription SS1

not this year it wasn't, majority of games were on Setanta Ireland and Setanta HD.

Hugh Cream

bk wrote: »

Of the nine points I make, you are both ignoring the 6 points I made about the TV service also being cheaper.

Plus most people nowadays have phone and bb as well as TV and you can't just ignore the significant savings available if you get all three from UPC.

Sure, no argument, Sky's TV service quality is superior, but is also definitely a lot more expensive. Many people don't care about TV enough to pay a premium, specially in these recessionary times.




No it isn't pathetic or amateurish. UPC has invested billions in their network to enable phone and broadband, giving us incredible speeds of 100Mb/s for very reasonable prices. They are the only company doing this in Ireland, Eircom certainly aren't doing this.

UPC are driving speeds up and prices down in the phone and bb market and they are doing a brilliant job of it.

UPC are by far the best thing to happen to the Irish phone and BB market in the past 10 years.

Very Important MOD message: With my MOD hat on, Hugh Cream, please remember this is a family forum, anymore language like that and you will be banned.

i live in the center of dublin and upc do not provide either telephone nor internet, actually the small number of hd channels they do have is also unavailable to me, thats pathetic, its also pathetic that no one at upc has any clue when or if it will ever be available.

as for your points about pricing that you said i avoided, i said id willingly pay extra to have sky, id gladly pay the difference.

btw in all seriousness, i genuinely dont know, but curse words lead to bannings on here?

Infoanon

bk wrote: »

That is bull, there are lots of reasons people might be with UPC.
- Free 17 channel analogue multiroom.
- Digital multiroom and HD prices are cheaper.
- Includes Setanta and ESPN
- Cheaper basic channel bundle
- No need for a dish on the side of your house.
- Much more logical channel EPG for Ireland

Re the points above:
a) Multi room analogue is € 3.50 a month
b) UPC HD cannot be compared to Sky HD - there are 40 more channels on Sky including Sky Sports/Movies
c) Not all packages include ESPN
d) UPC basic and Sky basic are both € 23 - UPC max is € 35 incl ESPN/Setanta while Sky is € 33 and includes a lot more channels - Watch/Atlantic but not ESPN/Setanta
e) No need for a dish is a major reason for sticking with UPC imo
f) EPG on Sky is a mess - UPC did themselves no favours when they moved BBC1 from 105 and there are a lot of gaps now

Other issues:
Sky has interactive,24/7 customer care,access to free channels eg ITV2/3/4,more radio stations and better picture quality
UPC own your equipment but that means they also repair it !

There are plusses and minuses to both services -

Back to the thread ! - UPC have stated on twitter that they are in discussions with RTE about adding the saorview channels (I to hope these are not the 'new' channels coming very soon....)