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Watch Out! Airtricity about....
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smccarrick wrote: »In 2008- Airtricity matched 79% of the energy used by their customers with renewable energy fed into the national grid.
In 2009 this figure was 72%. In 2010 this figure was down to 63%
Approximately 1/3 of the energy used by airtricity customers is from traditional energy sources as opposed to renewable energy sources. The percentage supplied- has fallen each of the last 3 years for which figures are available- unlike the ESB, Bord Gais, NTE and other suppliers (who admittedly are starting at a much lower level, but then again- they don't obsfusciate the source of their energy, in the way Airtricity do).
You can contact the CER who are only too happy to talk at length about percentages of renewable energy in use by suppliers etc.......
i dont see them branding themselves as a green energy company in a while now? new ad campaigns reflect that. and im talking about meter readings anyway
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Very interesting discussion and because I work as an Airtricity sales representative, I would like to say a few things about my job.
First of all, majority of current Airtricity customers have signed up on the door. I am not a sadist freak who loves harassing people, we are doing business and we are doing it this way because it works. If you have better ideas how to get 500,000 customers in 2 years, I'm prepared to listen to you.
Now few ideas that could help both of us:
1. If you don't like salespeople, put a "no salespeople" sticker on your door and I'll leave you alone. You'll save your as well as my time.
2. You're not obligated to listen to salespeople. But if you decide to do so, let me tell you what's my offer about before you accept or refuse it. Most of people who say no don't have a clue what exactly we do (proven earlier in this thread, e.q. people thinking they still get a bill from ESB for service) and until you stop doing this, don't be surprised when I dismiss your first no.
Once I even asked a random guy in dundrum shopping centre how to get to the LUAS stop and he said "no I'm not interested".
3. Be honest and straight forward, don't lie or make excuses. If you behave like a reasonable person, you'll be treated like one. If you behave like a prick, you'll be treated like one. Always say the real reason why you say no and I'll accept it, even if you say something like "I'm just too lazy" or "I'm not used to make decisions".
4. If you don't know something, ask, that's why they send us to you. Don't say no just because you don't understand how our service works. Irrational fear of unknown things is called xenophobia.
5. Some salespeople lie. If they lie, get their name and id number and complain to Airtricity, not on the internet, in a pub, to your neighbour or to the next salesperson. People who lie deserve to be punished. I don't deserve to be punished instead or them.
6. Don't get paranoid about your bank account number, there's nothing illegal I could do with it. Airtricity bank details are printed on their leaflet, try to misuse them if you think it's possible. If you want to be 100% sure, ask in your bank.
7. Stop talking nonsense about poor vulnerable old people, they're the most difficult customers. Majority of people I sign up are educated upper-middle or high class people, mostly working as business owners, bankers, accountants, lawyers, doctors, IT specialists, etc. Once I signed up a fraud analyst from one of the top 4 Irish banks.
8. You don't have to sign a contract if you want to keep your backdoor open.
9. I am an Airtricity customer, unlike ESB or BG employees I have no special staff discount but I have no problems with my bills or service.
10. All this is just my personal point of view which may be different from official company policy and I am not saying anything on behalf of the whole company.
11. I am not direct employee of Airtricity.
12. Don't forget the sticker on your door
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martin.maco wrote: »Very interesting discussion and because I work as an Airtricity sales representative, I would like to say a few things about my job.
First of all, majority of current Airtricity customers have signed up on the door. I am not a sadist freak who loves harassing people, we are doing business and we are doing it this way because it works. If you have better ideas how to get 500,000 customers in 2 years, I'm prepared to listen to you.
Now few ideas that could help both of us:
1. If you don't like salespeople, put a "no salespeople" sticker on your door and I'll leave you alone. You'll save your as well as my time.
2. You're not obligated to listen to salespeople. But if you decide to do so, let me tell you what's my offer about before you accept or refuse it. Most of people who say no don't have a clue what exactly we do (proven earlier in this thread, e.q. people thinking they still get a bill from ESB for service) and until you stop doing this, don't be surprised when I dismiss your first no.
Once I even asked a random guy in dundrum shopping centre how to get to the LUAS stop and he said "no I'm not interested".
3. Be honest and straight forward, don't lie or make excuses. If you behave like a reasonable person, you'll be treated like one. If you behave like a prick, you'll be treated like one. Always say the real reason why you say no and I'll accept it, even if you say something like "I'm just too lazy" or "I'm not used to make decisions".
4. If you don't know something, ask, that's why they send us to you. Don't say no just because you don't understand how our service works. Irrational fear of unknown things is called xenophobia.
5. Some salespeople lie. If they lie, get their name and id number and complain to Airtricity, not on the internet, in a pub, to your neighbour or to the next salesperson. People who lie deserve to be punished. I don't deserve to be punished instead or them.
6. Don't get paranoid about your bank account number, there's nothing illegal I could do with it. Airtricity bank details are printed on their leaflet, try to misuse them if you think it's possible. If you want to be 100% sure, ask in your bank.
7. Stop talking nonsense about poor vulnerable old people, they're the most difficult customers. Majority of people I sign up are educated upper-middle or high class people, mostly working as business owners, bankers, accountants, lawyers, doctors, IT specialists, etc. Once I signed up a fraud analyst from one of the top 4 Irish banks.
8. You don't have to sign a contract if you want to keep your backdoor open.
9. I am an Airtricity customer, unlike ESB or BG employees I have no special staff discount but I have no problems with my bills or service.
10. All this is just my personal point of view which may be different from official company policy and I am not saying anything on behalf of the whole company.
11. I am not direct employee of Airtricity.
12. Don't forget the sticker on your door
but as most people who have experienced airtricity will tell you the sales people are not trained or paid to take no as an answer and will use any means at their disposal to get that commission. Hopefully people will see your advertising post for what it was and vote with their feet and sign up online or by phone and help stamp out these audience callers.0 -
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