Garmin Megathread-Ask your questions here-See post 1 on how to search thread

DeepBlue

Perhaps chance your arm with customer support? The worst that could happen is they say no.

Peckham

Didn't buy direct from Garmin. Bought from a local retailer

sk8board

https://www.boards.ie/discussion/comment/123513397#Comment_123513397

the decathlon ones don’t play nicely with Garmin - I had one with my 255 and swapped to a Garmin HRM duo, the basic one, and it’s perfect.

sk8board

https://www.boards.ie/discussion/comment/123514961#Comment_123514961

The 255 for €219 is an absolute steal, it’s the same chipset and hardware as the 265/965, just lacking the oled screen (which uses more battery), and the Training Readiness functionality, which I don’t think is much use personally. If I only ran when my watch said I was ready, I wouldn’t be running much!

Id never use the mapping on the 965 either.

woodseythelegend

thanks for your reply much appreciated

Yeah Right

Having issues with my Garmin watch, just wondering if anyone has ever managed to resolve anything similar.

It's a vivoactive 4 watch. You can start activities such as going for a jog, and at the end, you have an option to save/discard the activity. My watch was running out of power at the end of a cycle and it actually died while the "save/discard" screen was displaying.

I charged it up, and the same screen was showing when I powered it on. But it wouldn't let me swipe up or down to choose either option. I was able to swipe out to the main screen but could not do anything worthwhile as it was still in 'activity mode'. I couldn't re-sync through the garmin connect app at this time, it just failed.

After 5-10 mins it buzzed, and said "activity auto-save in 10….9….8…" etc. After the timer expired, it saved and the syncing issue disappeared. Everything seemed back to normal. Later that day, I cycled home and afterwards, back to the same issue….couldn't save or discard the activity, couldn't do anything else and, bizarrely, when I pressed the top button on the watch, most of the 'apps' were greyed out. Including, for some reason, the power button symbol and the do not disturb symbol.

I tried hard resetting to no avail. Tried booting it in diagnostic mode, as it initially looked like the touch screen wasn't working, but that showed no errors. I then had the genius idea of un-pairing it with my phone, which I did. It was only after I did this and I was trying to re-pair it that I noticed I cannot tap the settings symbol to open the settings menu. Most of the time it opens the 'history' menu option which is right above it, but it's like the option is unselectable, same as the save/discard.

I then decided to factory reset the watch, but that option is hidden in the settings menu, which I cannot access.

Has anyone encontered similar issues and managed to find a fix? If I use the garmin express app on my PC, can I update the software version or factory reset it though that? Anyone with any other advice or tips?

omicron

https://www.boards.ie/discussion/comment/123581557#Comment_123581557

Can't specifically help with your issue but when I had what seemed like a niche problem with my Garmin Fenix a few years ago (was out of warranty) I emailed Garmin support and they came back to me very quickly with a few options to try fix it at home so might be worth a shot emailing them.

Yeah Right

https://www.boards.ie/discussion/comment/123585242#Comment_123585242

Thanks for the reply, apologies for the delay in getting back to you. Support said to send it back for a repair that seems quite costly.

I've done a bit more fiddling with it to see what's going on. It looks like part of the touchscreen isn't registering any inputs……..or they're not registering at the right point of contact. It's not registering anything at the very top or bottom of the watch, and anything in the lower/top third registers as a touch in the middle, if you get me……so I'll select an option that's towards the bottom of the screen but it will open up one of the options in the middle instead. The options/settings menu is at teh bottom. I cannot press it directly and there's no way to scroll past it so I can figure out a workaround. Pity, I liked the watch but don't know if I'll be splashing out on an expensive one again.

AnswerIs42

I'm looking for some advice on where to go next.

I've had a Garmin forerunner for > 10 years and am thinking of upgrading. I mainly run but also do triathlons and use mapping.

I want the next watch for 10 years as well so I want a MIP display. The fenix 8 looks the best option but is very expensive. I looked at the enduro 3 but with it only in 51mm size, I ruled it out.

I think that leaves me the the 955 even though it's 3 years old but there are so many models in the Garmin world that I may have missed something.

Can anyone recommend another model I should check?