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***2012/2013 Online Grant Application Opens Monday 12th June***

135

Comments

  • #102
    Bubblegum18
    Closed Accounts Posts: 57 ✭✭Bubblegum18


    Pigwidgeon wrote: »
    People knew by August on the old system? They did in my áss. One of my friends didn't get her acceptance letter until April in first year. I don't know anyone who going into first year would have known in August, the old system you couldn't apply until you accepted your place. The earliest I ever got a payment was in November.

    Theres no need to be so abusive about it I was class rep last year and everyone I knew in my college had got there acceptance letters in August and got payments in October I had friends in other university's and ITs that got their grants to. Its not fair branding all the VECs with the one brush the majority of them are very professional and helpful. SUSI would want to take a few leaves out of their book and fast


  • #103
    Avox
    Registered Users Posts: 591 ✭✭✭Avox


    Bubblegum18 wrote: »
    Theres no need to be so abusive about it I was class rep last year and everyone I knew in my college had got there acceptance letters in August and got payments in October I had friends in other university's and ITs that got their grants to. Its not fair branding all the VECs with the one brush the majority of them are very professional and helpful. SUSI would want to take a few leaves out of their book and fast

    Thanks, I'm glad I'm not the only one who found the comments by the user abusive and so very wrong!


  • #104
    Bubblegum18
    Closed Accounts Posts: 57 ✭✭Bubblegum18


    Avox wrote: »
    I got my provisional acceptance letter, then rang them a month after that asking why I hadn't heard anything back. Apparently they're not going to reply to us until we enrol in college and get a letter from the college proving we've enrolled.. Very stupid imo, some people may be relying on a grant and then not get it and have already enrolled in their course, all because the grant authority aren't efficient enough..

    Just got off the phone there from SUSI- I asked when will I here from them again the lady said once they put up our documentation on their data base it should take 4 weeks approx they will write and let us know if we are getting a grant or not and to get a letter from the college we are attending. So in other words much the same as last years old VEC system. But this is only my experience so don't take it as gospel. From the posts ive read on this thread SUSI have a tendency to say different things. But hopefully what this lady told me is correct, it does make a lot more sense for them to let us know before we go back to college


  • #105
    Avox
    Registered Users Posts: 591 ✭✭✭Avox


    Bubblegum18 wrote: »
    Just got off the phone there from SUSI- I asked when will I here from them again the lady said once they put up our documentation on their data base it should take 4 weeks approx they will write and let us know if we are getting a grant or not and to get a letter from the college we are attending. So in other words much the same as last years old VEC system. But this is only my experience so don't take it as gospel. From the posts ive read on this thread SUSI have a tendency to say different things. But hopefully what this lady told me is correct, it does make a lot more sense for them to let us know before we go back to college

    Yeah they all tell a different story. The girl I was talking to said my documents were marked as checked in and confirmed but she couldn't do anything until I sent in a letter from the college proving that I had enrolled. I honestly don't think any of them have a clue what they're doing, it's as if they were just brought in and told to tell people anything on the phones. :/


  • #106
    Bubblegum18
    Closed Accounts Posts: 57 ✭✭Bubblegum18


    Avox wrote: »
    Yeah they all tell a different story. The girl I was talking to said my documents were marked as checked in and confirmed but she couldn't do anything until I sent in a letter from the college proving that I had enrolled. I honestly don't think any of them have a clue what they're doing, it's as if they were just brought in and told to tell people anything on the phones. :/
    I think your spot on Avox, its not fair they should tell people where they stand. Its not fair how they are allowed to waste time like this it cant be that hard to check documents and send a letter or even an email to let people know if they are going to get anything. I remember last year people at college were saying they were at the same thing with medical cards they delayed as long as possible. Id say they're just trying to turn people off


  • #107
    mruby
    Registered Users Posts: 5 ✭mruby


    I guess its just a case of starting a course regardless of knowing whether or not one is getting the grant and hoping for the best. What a very lax way of doing things on SUSI's part. Especially in my case; I am undertaking a masters where I only get my fees partially or fully covered. I wont get any maintenance so if I have to pay for my fees on top of everything else, Im set for an extremely stressful year ahead. At least if I was given some indication before I started that my fees will be fully or partially covered, I could plan my finances some bit better. Its extremely stressful having to wait this long knowing that it is likely you still wont know what is going on even before the course starts. Its not good to be entering a new college year stressed out already. Anyone know if there is any person or group that one can complain to regarding SUSI? It just seems like the heat needs to be turned on under SUSI as they are not listening to us, the students.


  • #108
    Annasopra
    Registered Users, Registered Users 2 Posts: 41,102 ✭✭✭✭Annasopra


    Folks the SUSI process is brand new. It will take time. If you think the delays are unreasonable then contact your local TD to complain.

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • #109
    Bubblegum18
    Closed Accounts Posts: 57 ✭✭Bubblegum18


    Local TDs dont care - no one does,TDs and other people in Government dont have jump through all theses hoops to get their expenses paid.
    Student grants aren't a new thing they've been on the go for years most VECs did a great job SUSI just have to use the model of the old VEC system. Its obvious they are not doing this and we the students are the ones that loose out as always.


  • #110
    Annasopra
    Registered Users, Registered Users 2 Posts: 41,102 ✭✭✭✭Annasopra


    Bubblegum18 wrote: »
    Local TDs dont care - no one does,TDs and other people in Government dont have jump through all theses hoops to get their expenses paid.
    Student grants aren't a new thing they've been on the go for years most VECs did a great job SUSI just have to use the model of the old VEC system. Its obvious they are not doing this and we the students are the ones that loose out as always.

    Have you finished your little pointless rant? TDs do care and if enough students complained then SUSI and the minister might take notice.

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • #111
    mruby
    Registered Users Posts: 5 ✭mruby


    Fair enough, Ill contact my local TD. Thanks for the advice. Hopefully they can help me some bit.


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  • #112
    Bubblegum18
    Closed Accounts Posts: 57 ✭✭Bubblegum18


    mango salsa wrote: »
    Have you finished your little pointless rant? TDs do care and if enough students complained then SUSI and the minister might take notice.
    Excuse me my pointless rant? TDs dont care get in contact with your one and see all the heed they'll give you, last year thousands of students protested against grants being cut and college fees going up. And guess what the government went and done it anyway


  • #113
    madcharlie
    Registered Users Posts: 57 ✭✭madcharlie


    Avox wrote: »
    I got my provisional acceptance letter, then rang them a month after that asking why I hadn't heard anything back. Apparently they're not going to reply to us until we enrol in college and get a letter from the college proving we've enrolled.. Very stupid imo, some people may be relying on a grant and then not get it and have already enrolled in their course, all because the grant authority aren't efficient enough..

    that is mad ....I have sent back all my supporting documents around 2 weeks ago at this point. Are they planning on contacting me to let me know I have to be enrolled in college before they give me their decision ? or am i supposed to me a mindreader ?


  • #114
    Avox
    Registered Users Posts: 591 ✭✭✭Avox


    madcharlie wrote: »
    that is mad ....I have sent back all my supporting documents around 2 weeks ago at this point. Are they planning on contacting me to let me know I have to be enrolled in college before they give me their decision ? or am i supposed to me a mindreader ?

    Well if you only sent them 2 weeks ago, you probably won't hear back for another month yet!


  • #115
    madcharlie
    Registered Users Posts: 57 ✭✭madcharlie


    Avox wrote: »
    Well if you only sent them 2 weeks ago, you probably won't hear back for another month yet!

    Yip I may be slightly impatient lol


  • #116
    eire-kp
    Closed Accounts Posts: 382 ✭✭eire-kp


    Sent in all my documents 3 weeks ago got a letter today requesting more info but it didn't state the documents needed.

    Rang up and apparently its a computer glitch or something..said they would repost it.


  • #117
    Dougal McGuire
    Registered Users Posts: 35 ✭Dougal McGuire


    mruby wrote: »
    I guess its just a case of starting a course regardless of knowing whether or not one is getting the grant and hoping for the best. What a very lax way of doing things on SUSI's part. Especially in my case; I am undertaking a masters where I only get my fees partially or fully covered. I wont get any maintenance so if I have to pay for my fees on top of everything else, Im set for an extremely stressful year ahead. At least if I was given some indication before I started that my fees will be fully or partially covered, I could plan my finances some bit better. Its extremely stressful having to wait this long knowing that it is likely you still wont know what is going on even before the course starts. Its not good to be entering a new college year stressed out already. Anyone know if there is any person or group that one can complain to regarding SUSI? It just seems like the heat needs to be turned on under SUSI as they are not listening to us, the students.

    Im in the same posistion as yourself. rang SUSI today to ask how long it would take them to process my application (after I first applied in June) but your wan on the phone said she couldnt give me a time scale. she did howeve r say that Im not at the decision stage yet and I need to know by 2 weeks time . some joke of a system


  • #118
    Lynchy747
    Registered Users, Registered Users 2 Posts: 167 ✭✭Lynchy747


    Dougal McGuire wrote: »
    mruby wrote: »
    I guess its just a case of starting a course regardless of knowing whether or not one is getting the grant and hoping for the best. What a very lax way of doing things on SUSI's part. Especially in my case; I am undertaking a masters where I only get my fees partially or fully covered. I wont get any maintenance so if I have to pay for my fees on top of everything else, Im set for an extremely stressful year ahead. At least if I was given some indication before I started that my fees will be fully or partially covered, I could plan my finances some bit better. Its extremely stressful having to wait this long knowing that it is likely you still wont know what is going on even before the course starts. Its not good to be entering a new college year stressed out already. Anyone know if there is any person or group that one can complain to regarding SUSI? It just seems like the heat needs to be turned on under SUSI as they are not listening to us, the students.

    Im in the same posistion as yourself. rang SUSI today to ask how long it would take them to process my application (after I first applied in June) but your wan on the phone said she couldnt give me a time scale. she did howeve r say that Im not at the decision stage yet and I need to know by 2 weeks time . some joke of a system

    Sorry there D McG, had to say great username :)


  • #119
    missinginfo
    Registered Users Posts: 4 ✭missinginfo


    rang em todaY, susi herself,, TO SEE HOW THE APPLICATION WAS DOING, there fierce busy, it took a week for a n email response, and the phone call today revealed i had been preliminarily approved, still a long wait yet for the next approval stage as i haven't had a request for documentation yet, so twill be well into september afore i find out, so it looks like accomodation possibilties re gonna be well reduced, anyway will manage the bureaucratic head mash being imposed , anyway the sun should be out when the schools open so, must find those shades:D


  • #120
    Anne54
    Registered Users Posts: 1 ✭Anne54


    I applied for a grant on the 11th of June and to date I've heard absolutely nothing! Have called the helpline continuously and each time I'm told "it's being processed". I can't get past the helpline to talk to anyone and they seem to know nothing! Anyone know who is in charge of SUSI or where I can go to for help?


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  • #121
    Wing126
    Registered Users, Registered Users 2 Posts: 1,563 ✭✭✭Wing126


    Are SUSI supposed to ask for the documents they need or am I supposed to send them in after applying?
    I'd much prefer if this was kept with the VEC's :/


  • #122
    Battleflag
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭Battleflag


    Once you have submitted your application, SUSI send out a letter detailing the documents you need to submit to them. Did it myself about a month ago but haven't heard anything since


  • #123
    Wing126
    Registered Users, Registered Users 2 Posts: 1,563 ✭✭✭Wing126


    Battleflag wrote: »
    Once you have submitted your application, SUSI send out a letter detailing the documents you need to submit to them. Did it myself about a month ago but haven't heard anything since

    Alright cheers, I'll be waiting a while so.


  • #124
    WhyGoBald
    Closed Accounts Posts: 146 ✭✭WhyGoBald


    Comforting at least to know at least that others are in the same position as I am re not hearing anything back yet. I'm on pins and needles because I'm doing a masters so eligibility isn't as clear-cut, and I need to know if I have to get another method of funding.


  • #125
    hession.law
    Registered Users Posts: 108 ✭✭hession.law


    Sorry if this has been asked before but anyone know when decisions will be made?

    Anyone who is waiting for that list of documents you can be preparing some now like your birthcert, proof of address, proof of residency, transcript from primary degree if applicable.


  • #126
    WhyGoBald
    Closed Accounts Posts: 146 ✭✭WhyGoBald


    Good thought, thanks. I had some vague thoughts about doing that but didn't know exactly what they would require. Would the proof of address refer to the last year, i.e. the year they use to determine whether you are an independent or dependent candidate, or the present? (I hope you grasp my meaning, I'm a bit fuzzy-headed.)


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  • #127
    Battleflag
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭Battleflag


    its your address from October last year to the date you receive the letter that asks you to submit the documents


  • #128
    hession.law
    Registered Users Posts: 108 ✭✭hession.law


    Yes it is your address from last October


  • #129
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Haven't heard anything yet myself. Really hoping to have this sorted by Sept 13th when i have to register. Had i been dealing with my local office in Clonmel i feel id have an answer by now


  • #130
    ima_goldfish!
    Registered Users Posts: 71 ✭✭ima_goldfish!


    Im in the same boat. Applied a month ago and heard nothing. Got a confirmation of application and thats it. I dont know why they thought centralising the grant process was going to make life easier for anybody? Doesnt make sense


  • #131
    hurler010
    Registered Users Posts: 2 ✭hurler010


    Hi,
    i have applied for the grant and sent all the necessary documentation apart from the p21 i am sending that later today on its own.
    where should i address it to so that it can be added to the rest of my documents.?
    help would be appreciated


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  • #132
    conlcn
    Registered Users Posts: 10 ✭conlcn


    I applied for my grant just over 2 months ago and haven't heard anything. Before did it take as long to hear a response ?
    thanks in advance.


  • #133
    Lynchy747
    Registered Users, Registered Users 2 Posts: 167 ✭✭Lynchy747


    hurler010 wrote: »
    Hi,
    i have applied for the grant and sent all the necessary documentation apart from the p21 i am sending that later today on its own.
    where should i address it to so that it can be added to the rest of my documents.?
    help would be appreciated

    SUSI,
    PO Box 12210,
    Ballsbridge,
    Dublin


  • #134
    bah94
    Registered Users Posts: 11 ✭bah94


    does anyone know how much we'll be recieving from susi-just an estimation???


  • #135
    Annasopra
    Registered Users, Registered Users 2 Posts: 41,102 ✭✭✭✭Annasopra


    bah94 wrote: »
    does anyone know how much we'll be recieving from susi-just an estimation???

    The rates are here

    http://www.citizensinformation.ie/en/education/third_level_education/fees_and_supports_for_third_level_education/maintenance_grant_schemes_for_students_on_third_level_courses.html

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • #136
    Zipppy
    Registered Users, Registered Users 2 Posts: 2,054 ✭✭✭Zipppy


    All documents that were requested now ready to send off for my daughter...

    Only one issue...we entered the 2011 SW payment amount that her mum received online correctly...SW completed the SUSI form and put in the current 2012 rate (w@nkers..)

    There is only a 2 odd euro a week difference but the fact is the amount entered online doesnt exactly match the SW form amount...

    Do we need to get the SW form redone or are we ok?


  • #137
    Jim Stark
    Registered Users Posts: 66 ✭✭Jim Stark


    I can't believe I've left it this late, but I've only submitted my application two days ago! I'm applying as an independent mature, and I'm studying in the UK. I only moved over late September last year, and don't have any bills or such as proof before 1st Oct, will they accept my lease as proof of residence does anybody know? I have a letter from a bank from the 3rd Oct?? Also I moved house again in March; does that matter? If you don't think they will accept my lease; as I was living independently in Ireland before moving over, can I use a letter from Irish Revenue about tax repayments from March 2011 as proof of residence even though I'm currently living in UK?


  • #138
    Lynchy747
    Registered Users, Registered Users 2 Posts: 167 ✭✭Lynchy747


    Zipppy wrote: »
    All documents that were requested now ready to send off for my daughter...

    Only one issue...we entered the 2011 SW payment amount that her mum received online correctly...SW completed the SUSI form and put in the current 2012 rate (w@nkers..)

    There is only a 2 odd euro a week difference but the fact is the amount entered online doesnt exactly match the SW form amount...

    Do we need to get the SW form redone or are we ok?

    To be honest I would ring to make sure, but once the form is submitted I think it cannot be changed.


  • #139
    Steevy
    Closed Accounts Posts: 48 ✭Steevy


    Zipppy wrote: »
    All documents that were requested now ready to send off for my daughter...

    Only one issue...we entered the 2011 SW payment amount that her mum received online correctly...SW completed the SUSI form and put in the current 2012 rate (w@nkers..)

    There is only a 2 odd euro a week difference but the fact is the amount entered online doesnt exactly match the SW form amount...

    Do we need to get the SW form redone or are we ok?

    Dont worry you re grand, they dont expect you to know the absolute amount with precision. Given that its 2 odd euro difference you re fine!


  • #140
    Steevy
    Closed Accounts Posts: 48 ✭Steevy


    Jim Stark wrote: »
    I can't believe I've left it this late, but I've only submitted my application two days ago! I'm applying as an independent mature, and I'm studying in the UK. I only moved over late September last year, and don't have any bills or such as proof before 1st Oct, will they accept my lease as proof of residence does anybody know? I have a letter from a bank from the 3rd Oct?? Also I moved house again in March; does that matter? If you don't think they will accept my lease; as I was living independently in Ireland before moving over, can I use a letter from Irish Revenue about tax repayments from March 2011 as proof of residence even though I'm currently living in UK?

    Ok here is what you need to do. Go to your bank and ask them to print all your bank statement dating from last October, after that ask them to stamp it as a proof!.. That will be perfect as long as they have an Irish address!.

    I hope that solves your problem


  • #141
    ima_goldfish!
    Registered Users Posts: 71 ✭✭ima_goldfish!


    I had a similar problem with entering income details when i filled out my form, so I rang them and a lovely fella assured me its fine to estimate as long as you let them know, so mine are basically rough guess :P So you will be fine.
    I submitted my susi application at the start of this month (idiotic I know) but I havent recieved anything to tell me what documents to send in yet?? Im wondering should I ring them


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  • #142
    Steevy
    Closed Accounts Posts: 48 ✭Steevy


    ima_goldfish! wrote: »
    I had a similar problem with entering income details when i filled out my form, so I rang them and a lovely fella assured me its fine to estimate as long as you let them know, so mine are basically rough guess :P So you will be fine.
    I submitted my susi application at the start of this month (idiotic I know) but I havent recieved anything to tell me what documents to send in yet?? Im wondering should I ring them

    Ofcourse you should have received an SUSI grant pack by now, and its getting very late!. Tomorrow is the last day of application and you ve applied nearly a month ago. You should contact them so that they can speed up the process of sending the grant pack to you. But since you've already applied, you'll be grand


  • #143
    Avox
    Registered Users Posts: 591 ✭✭✭Avox


    Missed a phonecall from SUSI earlier telling me they never got my social welfare form. Um, it came WITH all my other documents, it couldn't disappear? Sure, anyway that's fairly acceptable as it's a once off. But, it's not. I sent it in AFTER that, and now it's lost again. Are they for real?

    To top it all off, I've been trying to get through to them to ask wtf their problems are, and I've been on hold for 17 minutes.

    17 minutes... and counting....


    :confused:


  • #144
    Steevy
    Closed Accounts Posts: 48 ✭Steevy


    Avox wrote: »
    Missed a phonecall from SUSI earlier telling me they never got my social welfare form. Um, it came WITH all my other documents, it couldn't disappear? Sure, anyway that's fairly acceptable as it's a once off. But, it's not. I sent it in AFTER that, and now it's lost again. Are they for real?

    To top it all off, I've been trying to get through to them to ask wtf their problems are, and I've been on hold for 17 minutes.

    17 minutes... and counting....


    :confused:

    Haha Bitter, well do like I said in da last msg. They must have misplaced it or something. Also try and write your CAO number plus your SUSI application number on the Form so not to lost again


  • #145
    ima_goldfish!
    Registered Users Posts: 71 ✭✭ima_goldfish!


    Joke lads this whole system is a joke.


  • #146
    TimeClock18
    Registered Users, Registered Users 2 Posts: 171 ✭✭TimeClock18


    Steevy wrote: »
    Haha Bitter, well do like I said in da last msg. They must have misplaced it or something. Also try and write your CAO number plus your SUSI application number on the Form so not to lost again

    And staple everything together!


  • #147
    TimeClock18
    Registered Users, Registered Users 2 Posts: 171 ✭✭TimeClock18


    TimeClock18 wrote: »
    And staple everything together!

    And I've just realised I never sent in the form with the "Schedule of Documents checklist"

    Just found it in my Folder with all my correspondence, Currently on hold with a Representative


  • #148
    TimeClock18
    Registered Users, Registered Users 2 Posts: 171 ✭✭TimeClock18


    TimeClock18 wrote: »
    And I've just realised I never sent in the form with the "Schedule of Documents checklist"

    Just found it in my Folder with all my correspondence, Currently on hold with a Representative

    And the women couldn't have been more helpful!

    Provisionally awarded and will receive my award letter in the next few weeks. :D


  • #149
    Steevy
    Closed Accounts Posts: 48 ✭Steevy


    TimeClock18 wrote: »
    And the women couldn't have been more helpful!

    Provisionally awarded and will receive my award letter in the next few weeks. :D

    Good for ya, let us know when you receive the award letter


  • #150
    Dougal McGuire
    Registered Users Posts: 35 ✭Dougal McGuire


    Rang them their yesterday. they said my application is under review. what does that mean exactly?


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  • #151
    Jim Stark
    Registered Users Posts: 66 ✭✭Jim Stark


    Steevy wrote: »
    Ok here is what you need to do. Go to your bank and ask them to print all your bank statement dating from last October, after that ask them to stamp it as a proof!.. That will be perfect as long as they have an Irish address!.

    I hope that solves your problem

    Thanks for the response but I didn't quite understand. I didn't have a bank account set up here in the UK untill the start of November, and even when I was living independently in Ireland my bank address was still registered with my parents address unfortunately. But anyway, I found the letter from when I applied last year requesting proof of residence, and one of the things they list as acceptable is a lease agreement covering the time period so i think I should be ok! ...hopefully


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