GoMo FAQs

lighthouse · 24-10-2019 8:52am

Sleeper12 wrote: »

There will be no restrictions on using the SIM card for a Wifi hotspot. However, after the 80GB monthly data limit is reached, the data speeds will slow.

That's good because I'm with Lycamobile now and use it all the time as a WiFi hotspot.

FGR · 24-10-2019 9:08am

Am I right to say that it's your card that's debited every month as opposed to a traditional direct debit? At least with DD you can notify the company you're cancelling and then stop the DD on your end.

That will make cancelling the service that bit harder - last time I cancelled a service where my card was debited monthly they 'forgot' to cancel the billing on their end. Took a long time to get the money back.

I hope I'm wrong as I'm tempted to switch!

24-10-2019 9:26am

My signal seems fine anyway. I've been in Wexford, Dublin, and Portlaoise with it.

jarvis · 24-10-2019 10:46am

So I intend to sign up 3 family members after I get my sim and my plan original was to order the sims on November 1st. That would mean my net payment or December 1st.
But I read now that billing date is 1st each month and Payment is taken 7 days later.
So do you guys think that if I pay for 3 sims on November 1st that they will take a further €30 in November 8th? That would be €60 before any of their sims arrive and the way they’re processing at the moment I could be fight up to a third Payment by the time the sims actually arrived.

Or if I order on the 1st would the first actual bill issue December 8th?

ted1 · 24-10-2019 11:10am

KOR101 wrote: »

I hope not as it's the reason I bought mine. Still waiting...

Literally that’s 14th question on the first post. At least read the first post

jimmy86 · 24-10-2019 11:21am

seligehgit wrote: »

Is there any codes you can input like lyca to check your balance??

*137#

This is a bill phone(pay monthly), no credit involved.

seligehgit · 24-10-2019 1:39pm

jimmy86 wrote: »

This is a bill phone(pay monthly), no credit involved.

Sorry I didn't make myself clear.

Remaining data allowance etc...

jimmy86 · 24-10-2019 2:15pm

Not that I'm aware of! You do have more minutes available than there are in a month, and data is throttled if you exceed the 80gb, you won't be charged extra.

Sleeper12 · 24-10-2019 2:40pm

seligehgit wrote:

Remaining data allowance etc...

I haven't received my card yet so this is just a guess but I'd imagine you can track your usage by logging into your online account. I have no doubt that eventually there will be an app to make it easier

It wasnt me123 · 24-10-2019 3:58pm

I received 2 sims for 2 separate phones but don't know which sim goes in which phone???

Anyway I can find out? I have sent 2 emails and trying online chat but no response.

leche solara · 24-10-2019 4:07pm

It wasnt me123 wrote: »

I received 2 sims for 2 separate phones but don't know which sim goes in which phone???

Anyway I can find out? I have sent 2 emails and trying online chat but no response.

When you log on to GoMo.ie go to the Account Deatisl page and you will see the phone number (085xxxxxxx) associated with the email you gave them

ksceniaonegina · 24-10-2019 4:07pm

Good thread

mistress_gi · 24-10-2019 4:25pm

Hi all! My phone is asking me for voicemail details.
Can anyone help?

It wasnt me123 · 24-10-2019 4:27pm

leche solara wrote: »

When you log on to GoMo.ie go to the Account Deatisl page and you will see the phone number (085xxxxxxx) associated with the email you gave them

That 085 ..... number is the new sim number - I still don't know which of my existing numbers that relates to.

I'm tempted to just put it in one of the phones but I don't want to lose contacts etc

SleetAndSnow · 24-10-2019 4:35pm

Hey, so my parents numbers are due to port tomorrow. They are on a multi-line bill pay account with three and the contract is up. I was wondering though if I put in the Parent number which is at the top of the bill, or the account number which is different next to both of their numbers. Contacted support for gomo and they didn't know what I was on about!

Gooser14 · 24-10-2019 4:38pm

It wasnt me123 wrote:

That 085 ..... number is the new sim number - I still don't know which of my existing numbers that relates to.

I read somewhere that the information is on the package outside label. I don't know whether you received the SIMs in separate packages or not.

It wasnt me123 · 24-10-2019 4:41pm

Gooser14 wrote: »

I read somewhere that the information is on the package outside label. I don't know whether you received the SIMs in separate packages or not.

I did but both of them have the same number on them though one is 83 and the other is 083 - my two numbers are 083 and 087. An hour later and still no online chat.

shmeee · 24-10-2019 11:44pm

mistress_gi wrote: »

Hi all! My phone is asking me for voicemail details.
Can anyone help?

Dial 171 and set up your mailbox , you will have to set up a pin and your Voicemail messages.

Very easy process.

nippedin · 25-10-2019 3:02pm

No 3G or 4G with my Xiaomi Mi 9I after switching to GoMo Ireland from Tesco.
I was with Tesco mobile and 3G and 4G worked fine on the phone with them.
I tried the GoMo SIM in another phone and it worked fine in it.
I can make and receive calls and send and receive messages on the GoMo network.
I have reset the APN and still no internet and I have tried putting in the APN manually, still no internet.
I have been in touch with GoMo support through Facebook DM but they are obviously very busy and slow to get back to me.
Anyone any ideas on how I can resolve this?

advertsfox · 25-10-2019 3:11pm

nippedin wrote: »

No 3G or 4G with my Xiaomi Mi 9I after switching to GoMo Ireland from Tesco.
I was with Tesco mobile and 3G and 4G worked fine on the phone with them.
I tried the GoMo SIM in another phone and it worked fine in it.
I can make and receive calls and send and receive messages on the GoMo network.
I have reset the APN and still no internet and I have tried putting in the APN manually, still no internet.
I have been in touch with GoMo support through Facebook DM but they are obviously very busy and slow to get back to me.
Anyone any ideas on how I can resolve this?

I'd recommend a full reset of your phones network settings, then reboot your device and test again. Tesco use 3 Irelands network, which is the same frequency as Eir / GoMo so it should work the exact same as before.

https://www.hardreset.info/devices/xiaomi/xiaomi-mi-9/reset-network-settings/

nippedin · 25-10-2019 3:39pm

Done a full network settings reset and its still the same.
no internet connection

advertsfox · 25-10-2019 4:42pm

nippedin wrote: »

Done a full network settings reset and its still the same.
no internet connection

What are the exact APN settings being used?

KOR101 · 25-10-2019 5:16pm

Got sim at 4pm. Set porting time to 4:10.

Phone needed a restart but everything over in a couple of minutes and 25/5 mbit speeds in Dublin centre.

Did have to collect it and sign for it.

long_b · 26-10-2019 7:27am

Can anyone confirm that 2FA verification SMS from Google, Microsoft, Irish banks etc are being received OK please?

lighthouse · 26-10-2019 7:43am

long_b wrote: »

Can anyone confirm that 2FA verification SMS from Google, Microsoft, Irish banks etc are being received OK please?

Yes, just removed my phone from my Google account and re-added it, got text message alright

nippedin · 26-10-2019 9:42am

advertsfox wrote: »

What are the exact APN settings being used?

Name:
Meteor

APN:
mms.mymeteor.ie

user name
my

password
wap

mmsc
http://mms.mymeteor.ie

mms proxy
10.85.85.85

mms port
8799

MCC:
272

MNC:
03

APN Type:
default,supl,mms

APN protocol:
IPv4/IPv6

APN roamong protocol
IPv4/IPv6

APN enable/disable

Second APN

Name:
Meteor Data

APN:
data.mymeteor.ie

user name
not set

password
not set

mmsc
not set

mms proxy
not set

mms port
not set

MCC:
272

MNC:
03

APN Type:
default,supl

APN protocol:
IPv4/IPv6

APN roamong protocol
IPv4/IPv6

APN enable/disable
APN enabled

advertsfox · 26-10-2019 10:00am

nippedin wrote: »

Name:
Meteor

APN:
mms.mymeteor.ie

user name
my

password
wap

mmsc
http://mms.mymeteor.ie

mms proxy
10.85.85.85

mms port
8799

MCC:
272

MNC:
03

APN Type:
default,supl,mms

APN protocol:
IPv4/IPv6

APN roamong protocol
IPv4/IPv6

APN enable/disable

Second APN

Name:
Meteor Data

APN:
data.mymeteor.ie

user name
not set

password
not set

mmsc
not set

mms proxy
not set

mms port
not set

MCC:
272

MNC:
03

APN Type:
default,supl

APN protocol:
IPv4/IPv6

APN roamong protocol
IPv4/IPv6

APN enable/disable
APN enabled

Those are different to the default, delete the data access point only and create a new profile with these settings (everything else as default).

APN: data.mymeteor.ie
Username: my
Password: wap
Authentication Type: PAP
APN Protocol: IPv4
APN Type: default,supl

nippedin · 26-10-2019 10:13am

advertsfox wrote: »

Those are different to the default, delete the data access point only and create a new profile with these settings (everything else as default).

APN: data.mymeteor.ie
Username: my
Password: wap
Authentication Type: PAP
APN Protocol: IPv4
APN Type: default,supl

I made the changes to the APN and rebooted the phone and still the same
no internet connection

DopeTech · 26-10-2019 10:24am

nippedin wrote: »

I made the changes to the APN and rebooted the phone and still the same
no internet connection

You have the settings correct but is the apn selected? I know it sounds silly but it can catch people out.

When you are in the menu that shows the 2 apns make sure it has the data one selected.

nippedin · 26-10-2019 10:42am

Sir Dosser wrote: »

You have the settings correct but is the apn selected? I know it sounds silly but it can catch people out.

When you are in the menu that shows the 2 apns make sure it has the data one selected.

I verified the dat APN was selected and rebooted the phone and checked the APN again and it stayed with the data APN
still no internet

NIMAN · 26-10-2019 12:21pm

Apologies if this question has been answered, I don't see it on the front page of Q&A.

I cross the border quite often.

Can I use it in NI and roam freely? Use my inclusive mins/text/data?

I assume after Brexit it may change!

Sleeper12 · 26-10-2019 12:30pm

NIMAN wrote:

Can I use it in NI and roam freely? Use my inclusive mins/text/data?

As long as northern ire is part of the EU you can. Roaming data limited to 10gig but all the calls & texts you like

nippedin · 26-10-2019 2:27pm

nippedin wrote: »

I verified the dat APN was selected and rebooted the phone and checked the APN again and it stayed with the data APN
still no internet

Folks, just a quick note to update you on my lack of network connectivity.
GoMo washed there hand of me, just said it was my phone even thou 4G was working on another network without issue
So to take matters into my own hands I done a factory reset and wiped it clean.
I had it backed up and after it came back I could see the 4G was coming on.
I done a restore and after that the 4G was gone again.
Done an other reset and now the 4G is working again and I am reloading everything individually.
its going to be slow.

Thanks to all you guys for all the help and suggestion, its much appreciated

Sleeper12 · 26-10-2019 6:34pm

Ordered 4 cards a few days ago & the only one to arrive so far is my sons one. I popped it into my dual sim phone.My Virgin card got 7.99 Mbps download & 4.65 upload on 4G. The GoMo is getting average 37.3 Mbps download & 9.84 upload. One test actually got over 50Mbps download.

I'm looking forward to getting my own sim next week now.

markfinn · 26-10-2019 6:34pm

Received, placed in router, works out of the box, but unimpressed.

SpeedTest.net, same router, same client device, 2 minutes apart (Router Restart Time).

kB/s in all fields.

3 Mobile : 1,182 Down; 1,034 Up
GoMo: 469 Down; 745 Up.

So, yeah, check your locale's speeds before porting/cancelling existing sims or numbers.

advertsfox · 26-10-2019 8:17pm

nippedin wrote: »

Folks, just a quick note to update you on my lack of network connectivity.
GoMo washed there hand of me, just said it was my phone even thou 4G was working on another network without issue
So to take matters into my own hands I done a factory reset and wiped it clean.
I had it backed up and after it came back I could see the 4G was coming on.
I done a restore and after that the 4G was gone again.
Done an other reset and now the 4G is working again and I am reloading everything individually.
its going to be slow.

Thanks to all you guys for all the help and suggestion, its much appreciated

Nice, can you tell me what you used to backup / restore?

supersean1999 · 26-10-2019 9:12pm

advertsfox wrote: »

Those are different to the default, delete the data access point only and create a new profile with these settings (everything else as default).

APN: data.mymeteor.ie
Username: my
Password: wap
Authentication Type: PAP
APN Protocol: IPv4
APN Type: default,supl

Just wondering what these changes may of done. I ported over good this morning for phonecalls. But internet was v bad . Originally did not notice as I was on WiFi . I added these settings and rebooted my phone (mi max3) and the connection has gone up considerably. Cheers

nippedin · 27-10-2019 12:29pm

advertsfox wrote: »

Nice, can you tell me what you used to backup / restore?

just used google

ddub11 · 27-10-2019 12:33pm

Folks im not very good at phones,so apologise if im asking a silly question.

Im with Vodafone pay as you go and thinking of taking up this offer but im wondering if the unlimited texts,calls, are to any network?

Also if i decide to leave Vodafone(its a pay as you go plan ,top up every month)can i just leave and say nothing with no penalties?

And finally is the payment taken directly from my card automatically or am i sent a monthly bill by email and i go to their website and log in and pay using the registered card?

Thanks.

DopeTech · 27-10-2019 12:40pm

ddub11 wrote: »

Folks im not very good at phones,so apologise if im asking a silly question.

Im with Vodafone pay as you go and thinking of taking up this offer but im wondering if the unlimited texts,calls, are to any network?

Also if i decide to leave Vodafone(its a pay as you go plan ,top up every month)can i just leave and say nothing with no penalties?

And finally is the payment taken directly from my card automatically or am i sent a monthly bill by email and i go to their website and log in and pay using the registered card?

Thanks.

All the information is in their site.

It's unlimited calls and texts to Irish landlines and mobiles.

On pay as you go you can just leave anytime.

The card payment will be automatic each month.

lighthouse · 27-10-2019 12:45pm

ddub11 wrote: »

Folks im not very good at phones,so apologise if im asking a silly question.

Im with Vodafone pay as you go and thinking of taking up this offer but im wondering if the unlimited texts,calls, are to any network?

Also if i decide to leave Vodafone(its a pay as you go plan ,top up every month)can i just leave and say nothing with no penalties?

And finally is the payment taken directly from my card automatically or am i sent a monthly bill by email and i go to their website and log in and pay using the registered card?

Thanks.

Unlimited calls/texts to any network. 80G of 4G data.

I just left Lycamobile, paying 15e in advance ever month. Didn't say nuthin to them. I cancelled my auto renew and ported my number on Friday the same day my Lyca bundle was expiring anyway.

Just 9.99 has been taken from my card so far. I presume my first month's bill will come at the beginning of the month.

ddub11 · 27-10-2019 12:48pm

lighthouse wrote: »

Unlimited calls/texts to any network. 80G of 4G data.

I just left Lycamobile, paying 15e in advance ever month. Didn't say nuthin to them. I cancelled my auto renew and ported my number on Friday the same day my Lyca bundle was expiring anyway.

Just 9.99 has been taken from my card so far. I presume my first month's bill will come at the beginning of the month.

Was the 9.99 taken from your card automatically?do you think in future you will get a monthly bill and you will pay it through your card or will it be deducted from your card(hope that makes sense).

KOR101 · 27-10-2019 12:48pm

Taken on the 8th.

It wasnt me123 · 27-10-2019 12:54pm

Sleeper12 wrote: »

.... into my dual sim phone.......

Can i ask what sort of dual sim phone u have? I could only get a cheap one from Argos - looking for a good one that can take interactive apps, thx

lighthouse · 27-10-2019 12:54pm

ddub11 wrote: »

Was the 9.99 taken from your card automatically?do you think in future you will get a monthly bill and you will pay it through your card or will it be deducted from your card(hope that makes sense).

Not sure I follow you but 9.99 was taken from my card when I signed up. My understanding is this will cover me until November 1st when another 9.99 will be taken to cover that month.

I get you now. It's PAYG so payment is needed in advance. Otherwise you are talking about bill pay. Same thing different day

Sleeper12 · 27-10-2019 12:55pm

ddub11 wrote:

Was the 9.99 taken from your card automatically?do you think in future you will get a monthly bill and you will pay it through your card or will it be deducted from your card(hope that makes sense).

It should be automatically deducted each month AFAIK

The high horse brigade · 27-10-2019 12:59pm

It wasnt me123 wrote: »

Can i ask what sort of dual sim phone u have? I could only get a cheap one from Argos - looking for a good one that can take interactive apps, thx

Go to Amazon and search for dual SIM. There are literally thousands from budget to flagship smartphones

Sleeper12 · 27-10-2019 2:37pm

It wasnt me123 wrote: »

Can i ask what sort of dual sim phone u have? I could only get a cheap one from Argos - looking for a good one that can take interactive apps, thx

OnePlus 7 Pro. Rating: Reviewed on: 15 October 2019. ...
Xiaomi Mi 9. Rating: Reviewed on: 15 July 2019. ...
Xiaomi Mi 8 Pro. Rating: Reviewed on: 15 July 2019. ...
Huawei P30 Pro. Rating: Reviewed on: 20 May 2019. ...
Vivo Nex 3. Rating: Reviewed on: 27 September 2019. ...
Honor View 20. Rating: ...
Xiaomi Mi Mix 3. Rating: ...
Huawei P30. Rating:
9 Vivo Nex
Xiaomi Mi, 8

The samsung S8, S9 & S10 can be gotten in Dual sim online & the S10 Plus has dual sim as standard. The samsung note will have dual sim too

There are 100s of dual sim card phones out there in every price bracket. They aren't popular in Ireland & the UK but most high end smartphones are dual sim on the continent yet the same phone sold here will be single sim

DopeTech · 27-10-2019 2:40pm

Sleeper12 wrote: »

OnePlus 7 Pro. Rating: Reviewed on: 15 October 2019. ...

Xiaomi Mi 9. Rating: Reviewed on: 15 July 2019. ...

Xiaomi Mi 8 Pro. Rating: Reviewed on: 15 July 2019. ...

Huawei P30 Pro. Rating: Reviewed on: 20 May 2019. ...

Vivo Nex 3. Rating: Reviewed on: 27 September 2019. ...

Honor View 20. Rating: ...

Xiaomi Mi Mix 3. Rating: ...

Huawei P30. Rating:

9 Vivo Nex

Xiaomi Mi, 8

The samsung S8, S9 & S10 can be gotten in Dual sim online & the S10 Plus has dual sim as standard. The samsung note will have dual sim too

There are 100s of dual sim card phones out there in every price bracket. They aren't popular in Ireland & the UK but most high end smartphones are dual sim on the continent yet the same phone sold here will be single sim

Latest Galaxy A range are all dual SIM also.

Galaxy A 10,20,30,40,50,70,90 etc

Sleeper12 · 27-10-2019 3:02pm

Sir Dosser wrote: »

Latest Galaxy A range are all dual SIM also.

Galaxy A 10,20,30,40,50,70,90 etc

I had to Google the A range and WOW! they are reasonably priced for the spec & the Samsung badge. Dual sim to boot

GoMo FAQs

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