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Virgin Media - TV, 250MB broadband, phone + Sky Sports or Sky Cinema for €55 a mont

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Comments

  • #252
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,786 ✭✭✭Ah-Watch


    Trimm Trabb wrote: »
    Any idea how this offer will be around for?

    Moving house in November and would like to avail of it..

    Their ads and print said October 2nd (today) but if it's November they and Sky have started doing Black Friday deals though I don't think the offer was as good (cheap) as this


  • #253
    Colking
    Registered Users Posts: 1,192 ✭✭✭Colking


    billymitchell wrote: »
    As a matter of interest, did you get an upgrade? How did you go about it?

    No upgrade, was out of contract with them for Broadband and wife signed up for this deal as a new customer.


  • #254
    deco72
    Registered Users Posts: 295 ✭✭deco72


    Deal has been extended til 9th October


  • #255
    rob316
    Registered Users, Registered Users 2 Posts: 18,287 ✭✭✭✭rob316


    I'm paying less than I was for just broadband with them and I have the Champions League and Sky Sports in HD. Thats all I wanted it for and its perfect for that, I pity anyone who has to suffer it as their main source of TV though. There is €30 chinese android boxes on ebay more responsive.


  • #256
    jay0109
    Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    Anyone sign up to this new deal (TV and broadband) under the other half's name while still got a few weeks left on the existing contract?

    How does it work...new equip comes out via the post and you just swap the boxes out and start up the new account? They then come to collect the old equipment once that termination date is reached?

    I've 2 weeks left to go to my termination date and the offers they're giving me to sign up for another year are crap. So willing to overlap the 2 accounts for that short period of time. Just want to make sure the switch over has gone smooth for others?


  • #257
    Thegalwayman
    Registered Users Posts: 746 ✭✭✭Thegalwayman


    jay0109 wrote: »
    Anyone sign up to this new deal (TV and broadband) under the other half's name while still got a few weeks left on the existing contract?

    How does it work...new equip comes out via the post and you just swap the boxes out and start up the new account? They then come to collect the old equipment once that termination date is reached?


    I've 2 weeks left to go to my termination date and the offers they're giving me to sign up for another year are crap. Sol willing to overlap the 2 accounts for that short period of time. Just want to make sure the switch over has gone smooth for others?

    Exactly both systems working for my 27 day overlap of services. Have the old one connected in the bedroom for IPTV whilst the switch happens. Opted for 500Mb service but the WiFi is no better downstairs so will need to buy a WiFi range extender


  • #258
    rob316
    Registered Users, Registered Users 2 Posts: 18,287 ✭✭✭✭rob316


    jay0109 wrote: »
    Anyone sign up to this new deal (TV and broadband) under the other half's name while still got a few weeks left on the existing contract?

    How does it work...new equip comes out via the post and you just swap the boxes out and start up the new account? They then come to collect the old equipment once that termination date is reached?

    I've 2 weeks left to go to my termination date and the offers they're giving me to sign up for another year are crap. So willing to overlap the 2 accounts for that short period of time. Just want to make sure the switch over has gone smooth for others?

    Yep got wife to cancel and signed up under my own name few days later. No hassle, plugged in new router and set top box no issues.


  • #259
    Thegalwayman
    Registered Users Posts: 746 ✭✭✭Thegalwayman


    Got 2 SIMs 5for5 one ported no issue the other didnt and the staff were useless at trying to sort it out. In the end ported the other one to eir (had an old SIM lying around that I hadn't used) took 2 mins and then ported to tesco mobile 15 deal.


  • #260
    jay0109
    Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    New box plugged in and set up but no channels appearing...says I need to ring 1908 Customer Care.
    New Wifi router working fine.

    Do I really need to ring 1908 or is there a way to get the tv up and running without bringing that hassle into my life!


  • #261
    Thegalwayman
    Registered Users Posts: 746 ✭✭✭Thegalwayman


    jay0109 wrote: »
    New box plugged in and set up but no channels appearing...says I need to ring 1908 Customer Care.
    New Wifi router working fine.

    Do I really need to ring 1908 or is there a way to get the tv up and running without bringing that hassle into my life!

    Give it 30mins and it’ll come on


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  • #262
    asharkman
    Registered Users, Registered Users 2 Posts: 463 ✭✭asharkman


    Called up on Monday. Said I was going to quit virgin, because I actually was. This was my 3rd attempt at getting a discount and the other two times they would only give me like a tenner off. Got half price for 6 months and 2nd TV box for 5e for 12 months.
    Was 110e a month now 55e, they also gave me 500 Meg broadband.

    Definitely worth a call if you are out of contract.


  • #263
    jay0109
    Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    Thegalwayman wrote: »
    Give it 30mins and it’ll come on

    Left it on all night and it didn't kick in. Will ring them today...pray for me!


  • #264
    Villan11
    Registered Users Posts: 249 ✭✭Villan11


    jay0109 wrote: »
    Left it on all night and it didn't kick in. Will ring them today...pray for me!

    Had the same experience, call to customer care did take time but the agent was helpful and resolved it. Just be sure that whichever premium channels you ordered (sports or cinema) are also showing as they didn't on mine even after the basic channels were.


  • #265
    jay0109
    Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    Got it up and running. Sky Sports in SD is disappointing but I'll live with it for €1 a month


  • #266
    Colking
    Registered Users Posts: 1,192 ✭✭✭Colking


    you should have hd as well ? You get it for free for the first year


  • #267
    jay0109
    Registered Users, Registered Users 2 Posts: 2,671 ✭✭✭jay0109


    Nope, as per 1st page of this thread, the offer was for SD only


  • #268
    Colking
    Registered Users Posts: 1,192 ✭✭✭Colking


    You can also get HD. I'm sure thats what you requested, You need to get on to them to deliver what you requested.

    I have it. It costs nothing extra for the first year.



    Edit: Sorry, it seems its 1E extra per month


  • #269
    chirin
    Registered Users Posts: 5 ✭chirin


    asharkman wrote: »
    Called up on Monday. Said I was going to quit virgin, because I actually was. This was my 3rd attempt at getting a discount and the other two times they would only give me like a tenner off. Got half price for 6 months and 2nd TV box for 5e for 12 months.
    Was 110e a month now 55e, they also gave me 500 Meg broadband.

    Definitely worth a call if you are out of contract.

    Out of contract now and looking to get the Full House 500 bundle but I don't think any sort of pursuading will get me near the price a new customer will get. For a new customer it will cost €74 p/m, plus the €30 activation fee, less the boards one for all of €50, so a total of €868 for year 1.

    Do you think as an existing customer they'll give me anything close to this? Otherwise I'll just get my partner to sign up.


  • #270
    Colking
    Registered Users Posts: 1,192 ✭✭✭Colking


    dave oc wrote: »
    Seems like it is the HD version of Sky Sports included in this deal, confirmed in TalktoVM thread here:
    https://www.boards.ie/ttfpost/110912551




    This is where they also put it in the terms, which is what led you to request it in the first place. It was merely an oversight on their behalf.


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  • #271
    MurDawg
    Registered Users Posts: 533 ✭✭✭MurDawg


    Has this deal ended officially?


  • #272
    Higgins5473
    Registered Users Posts: 1,383 ✭✭✭Higgins5473


    Just wanted to make people aware, Virgin require a 30 day notice period if you are cancelling your contract. They will not accept notice +30 days, this essentially means it gives you a one day window to cancel without having to pay for an additional month and if you are out of contract that means you will pay the non "discounted" or deal rate, so for us it would mean paying an additional month at €89.95. Madness...clearly opportunistic not allowing people to give +30 notice trying to sting them for an additional month. So glad to be getting rid of them, their sh*t internet, their service and one of the worst set top boxes on the market.


  • #273
    OnLooker
    Registered Users, Registered Users 2 Posts: 706 ✭✭✭OnLooker


    MurDawg wrote: »
    Has this deal ended officially?

    Yeah I see its gone from their website. Wonder if they will still give it if you call up?


  • #274
    MurDawg
    Registered Users Posts: 533 ✭✭✭MurDawg


    OnLooker wrote: »
    Yeah I see its gone from their website. Wonder if they will still give it if you call up?

    Tried, not budging on any old deals.

    Wouldn't divert from online prices - far stricter than they used to be


  • #275
    bren2001
    Registered Users, Registered Users 2 Posts: 7,017 ✭✭✭bren2001


    Higgins5473 wrote: »
    Just wanted to make people aware, Virgin require a 30 day notice period if you are cancelling your contract. They will not accept notice +30 days, this essentially means it gives you a one day window to cancel without having to pay for an additional month and if you are out of contract that means you will pay the non "discounted" or deal rate, so for us it would mean paying an additional month at €89.95. Madness...clearly opportunistic not allowing people to give +30 notice trying to sting them for an additional month. So glad to be getting rid of them, their sh*t internet, their service and one of the worst set top boxes on the market.

    That's not true from my experience. They've had no issues in the past accepting my cancellation 40+ days in advance. Equally, I've only left 25 days etc. before and you don't pay for an entire month. You pay for 5 days at the no discounted rate.

    They're relatively easy to deal with


  • #276
    Higgins5473
    Registered Users Posts: 1,383 ✭✭✭Higgins5473


    bren2001 wrote: »
    That's not true from my experience. They've had no issues in the past accepting my cancellation 40+ days in advance. Equally, I've only left 25 days etc. before and you don't pay for an entire month. You pay for 5 days at the no discounted rate.

    They're relatively easy to deal with

    We sought clarification on two separate calls which confirmed as much.


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  • #277
    bren2001
    Registered Users, Registered Users 2 Posts: 7,017 ✭✭✭bren2001


    Higgins5473 wrote: »
    We sought clarification on two separate calls which confirmed as much.

    I'm just going on past experience with them. As well as doing it all for my parents.


  • #278
    paddy19
    Registered Users Posts: 1,145 ✭✭✭paddy19


    "They will not accept notice +30 days".

    This is BS.

    It's a minimum of 30 days.
    They cannot make you inform them on a specific day.

    Crazy stuff, sounds like a rep on a retention bonus getting ahead of themselves.

    In fairness I found Virgin generally good for cancellation.


  • #279
    asharkman
    Registered Users, Registered Users 2 Posts: 463 ✭✭asharkman


    I got told this too. They'd cancel 30 days from the call.

    paddy19 wrote: »
    "They will not accept notice +30 days".

    This is BS.

    It's a minimum of 30 days.
    They cannot make you inform them on a specific day.

    Crazy stuff, sounds like a rep on a retention bonus getting ahead of themselves.

    In fairness I found Virgin generally good for cancellation.


  • #280
    asharkman
    Registered Users, Registered Users 2 Posts: 463 ✭✭asharkman


    chirin wrote: »
    Out of contract now and looking to get the Full House 500 bundle but I don't think any sort of pursuading will get me near the price a new customer will get. For a new customer it will cost €74 p/m, plus the €30 activation fee, less the boards one for all of €50, so a total of €868 for year 1.

    Do you think as an existing customer they'll give me anything close to this? Otherwise I'll just get my partner to sign up.

    Yea, well i called up, as an existing out of contract customer and threatened to quit and they gave me half price for 6 months and reduced the price of my second box. So give them a call.
    My buddy went down the route of getting the partner to register and said it was a good bit of hassle.
    Worth a call anyway.
    See what they say.


  • #281
    Higgins5473
    Registered Users Posts: 1,383 ✭✭✭Higgins5473


    paddy19 wrote: »
    "They will not accept notice +30 days".

    This is BS.

    It's a minimum of 30 days.
    They cannot make you inform them on a specific day.

    Crazy stuff, sounds like a rep on a retention bonus getting ahead of themselves.

    In fairness I found Virgin generally good for cancellation.

    Right paddy, you’ve two people who have verified this, but it’s 3 because myself and my wife have made to calls to confirm this. So I’ve a reminder call on their day of cancellation.

    Calling it BS is naive and insulting to someone who has had spent time on the phone twice to clarify this and try and help people out on advising as much.

    As for the other lad that replied to me, see the above. Things change, companies try and maximise profits, your love in with virgin might change also.


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  • #282
    flexcon
    Registered Users, Registered Users 2 Posts: 1,622 ✭✭✭flexcon


    Higgins5473 wrote: »
    Calling it BS is naive and insulting to someone who has had spent time on the phone twice to clarify this and try and help people out on advising as much.

    Unfortunately, some forums just become a hyperbole of Language at times.
    It's never ok to not know something.
    It's never ok to be unsure.
    ALWAYS you vs them.
    ALWAYS double down on your point with force.
    ALWAYS defend to the death your viewpoint even when it's increasingly looking likely it's wrong.


    In this case, to call it BS is so extreme it's laughable.


  • #283
    The Sparrow
    Registered Users, Registered Users 2 Posts: 3,614 ✭✭✭The Sparrow


    Heads up for anyone who got this offer that the 12 month period is probably just about over for most people. Has anyone contacted Virgin and got a good deal to stay with them?


  • #284
    thebronze14
    Registered Users, Registered Users 2 Posts: 604 ✭✭✭thebronze14


    The Sparrow wrote: »
    Heads up for anyone who got this offer that the 12 month period is probably just about over for most people. Has anyone contacted Virgin and got a good deal to stay with them?
    No. Basically offering something like 44.50 for 6 months and then 89 for 6 and that is without Sky Sports. Sky's offer isn't much better tbh


  • #285
    garo
    Registered Users, Registered Users 2 Posts: 1,874 ✭✭✭garo


    But Sky broadband is usually slower right? My contract runs out next month. I am thinking whether to switch to Sky for TV and stay with Virgin for the Broadband.


  • #286
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Closing this up before it becomes another cancellation thread.
    We already have a cancellation thread here


This discussion has been closed.
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