Virgin Media Cancellation deals

Feck all tbh. The sky Q box is the only item wired and downloads are certainly rapid, everything else is wireless and works no differently from when I had 65/20 fttc.

I’ve never received a call back after cancelling, maybe because I don’t entertain their retention offers. They can’t match the new customer offers so no point wasting time. We just signup every year as a new customer.

I emailed cancel@virginmedia.ie on the 24th of September and last night I got a text & email saying my account has been set to close and they will be in touch to confirm.

It's under my wife's name and she didn't get an email response either (sent on 28th) so she just called.

They really pushed hard for us not to cancel. Best they would offer was 35e for 6months for 500mb or 40e for 9 months for 1gb.

My wife had to hang up in the end because the woman just wouldn't stop trying to get us to stay saying about other providers in my area are slow (they are) and our usage is so high (it is)...etc.

She is ringing again to say just cancel the thing and stop asking all the questions.

Who are going with? Or are you changing to your name as a new customer?

I've been getting by on 4g without any problems, including watching the rugby WC in 1080p.

New boxes so you lose all recorded content etc.

Has anyone feedback on Sky, Eir etc when they've moved from VM. Has broadband been a lot slower or inconsistent? I'm living in suburbia so would be interested to hear as looking to move. Believe VM is only fibre option available to me at moment.

It really does warrant a court case.

"Virgin Media should not use technical obstacles to prevent customers switching provider, court hears"

https://www.irishtimes.com/business/2023/10/10/virgin-media-should-not-use-technical-obstacles-to-prevent-customers-switching-provider-court-hears/

Is there a wait time for this, or can you sign up new the day cancelled service ends ?

My mother is an 80 year old widower living off a pension. I set up VM phone, tv and broadband for her a couple of years ago but the account is in my name and I pay her bill. Obviously I got a new customer discount at the time so it was a decent deal but its now risen to the guts of 150 euro a month. Its a ridiculous price when new customer offers are half of this.

The issue I have is my mother uses the home phone for hours upon hours every week and she has had the same phone number for 50 years. Is there a way I can cancel my contract, which ends in November anyway, and maybe sign up again in her name as a new customer? If I did this though is it possible to keep the same home telephone number? Would be hell if she lost that number.

Any help is appreciated?

Same cancelled last week been with them 20 years, got text today saying if interested in half price for 6 months call them. Not done so have been looking at Sky the €49 a month deal especially as now don't need a dish. Did you go through with SKY how is it, is the broadband as good?

Does anybody know how will this work? They got on a similar agreement with Vodafone last year but If we check our address on VF or Sky webpage we only get up to 100 mb/sec which it's their standard product (no siro, installed at our address)

It will be interesting to see how this pans out. In 3 or 4 years nearly everyone will have fibre connections other than VM. At some point their excessive pricing must break.

I don't see VM permitting competitors to offer lower priced products to the customers that they have a monopolistic hold over.