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“The Book People” Clearance sale plus extra 35% off code

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    #242
    podge018
    Registered Users Posts: 1,815 ✭✭✭podge018


    Are they refunding for anything not included in your order?


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    #243
    Jofspring
    Registered Users Posts: 4,005 ✭✭✭Jofspring


    Ordered on March 3rd to home address and haven't had a dispatch e-mail yet.


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    #244
    Pique
    Registered Users Posts: 3,044 ✭✭✭Pique


    bailey99 wrote: »
    I got email to say that the order was dispatched to an Irish address. I ordered match 3rd. Three items were removed but I wasn't too bother about them anyway. Can't wait for this lot to arrive.

    Presumably they're going by order number.
    I also ordered on 3rd and haven't got a dispatch email. My order number is 252442**. Was you order number earlier than that? (I redacted the last 2 numbers)


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    #245
    duffysfarm
    Registered Users Posts: 846 ✭✭✭duffysfarm


    Fecj - ordered on the 4th march and am 10,000 after that irder number belis!
    Pique wrote: »
    Presumably they're going by order number.
    I also ordered on 3rd and haven't got a dispatch email. My order number is 252442**. Was you order number earlier than that? (I redacted the last 2 numbers)


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    #246
    R11
    Registered Users Posts: 555 ✭✭✭R11


    Pique wrote: »
    Presumably they're going by order number.
    I also ordered on 3rd and haven't got a dispatch email. My order number is 252442**. Was you order number earlier than that? (I redacted the last 2 numbers)

    Mine is #252512**.... Got the generic email apologising for delay in delivering about 2 weeks ago but no dispatch email.


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    #247
    Girl_harbour
    Registered Users Posts: 80 ✭✭Girl_harbour


    I'm order no 252448** and still no dispatch email for me either


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    #248
    R11
    Registered Users Posts: 555 ✭✭✭R11


    Might get them in time for Christmas!!


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    #249
    bailey99
    Registered Users Posts: 1,193 ✭✭✭bailey99


      podge018 wrote: »
      Are they refunding for anything not included in your order?

      I don't know. 8 euro and 4 cents I'm entitled to anyway if it turns up.


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      #250
      bailey99
      Registered Users Posts: 1,193 ✭✭✭bailey99


      Pique wrote: »
      Presumably they're going by order number.
      I also ordered on 3rd and haven't got a dispatch email. My order number is 252442**. Was you order number earlier than that? (I redacted the last 2 numbers)


      My order number was 252465** I have redacted the last two digits same as yourself.


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      #251
      Pique
      Registered Users Posts: 3,044 ✭✭✭Pique


      bailey99 wrote: »
      My order number was 252465** I have redacted the last two digits same as yourself.

      Queue jumper!


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      #252
      jmorrisey
      Registered Users Posts: 696 ✭✭✭jmorrisey


      252417xx

      Nothing yet...


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      #253
      gipi
      Registered Users Posts: 2,876 ✭✭✭gipi


      Mine is 252430** nothing heard as of yet (order placed Mar 3rd like many more)


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      #254
      DublinCJM
      Registered Users Posts: 826 ✭✭✭DublinCJM


      Mine's 252423** and not a peep out of them :D

      3rd March also


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      #255
      Sheep Shagger
      Moderators, Business & Finance Moderators Posts: 6,247 Mod ✭✭✭✭Sheep Shagger


      Ordered just before St Patrick's day, arrived via Parcel motel on Friday.


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      #256
      auris12
      Registered Users Posts: 12 ✭auris12


      Mine's 252408××. Ordered on 2nd March...no word from them since.


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      #257
      LizT
      Registered Users Posts: 29,089 ✭✭✭✭LizT


      Got 2 dispatch emails for my order which I placed at the start of March. Can’t even remember what I ordered so I’m looking forward to the surprise!


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      #258
      BKWDR
      Registered Users Posts: 2,172 ✭✭✭BKWDR


      LizT wrote: »
      Got 2 dispatch emails for my order which I placed at the start of March. Can’t even remember what I ordered so I’m looking forward to the surprise!

      Had you contacted them at all by phone or email?


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      #259
      chrislad
      Registered Users Posts: 8,324 ✭✭✭chrislad


      I just filed a PayPal claim. The order of shipping seems to be all over, and while I appreciate it's a going out of business sale, and there's a pandemic, I can always just cancel the claim if they arrive.


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      #260
      LizT
      Registered Users Posts: 29,089 ✭✭✭✭LizT


      BKWDR wrote: »
      Had you contacted them at all by phone or email?

      No not at all. It seems like they’re getting through all the orders so it’s just a case of being patient I guess


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      #261
      angeldelight
      Registered Users Posts: 5,175 ✭✭✭angeldelight


      Mine arrived today so took a week from dispatch. They substituted two items but only a few euros worth and not a big deal. I got over 180 books for €99, well worth the wait


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      #262
      Thewife
      Registered Users Posts: 402 ✭✭Thewife


      My order number is 252430** ordered 3rd March and still not received anything, but I’m sure it will arrive eventually ! They obviously aren’t going in numerical order dispatching orders going by everyone’s order numbers posted here .


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      #263
      dball
      Registered Users Posts: 1,848 ✭✭✭dball


      00151818xx
      Order number:
      252441xx
      Order placed on:
      Tuesday, 3 March 2020

      Just got an email this morning. 9 of 10 books dispatched. Credit due for unavailable book.

      Keep the faith guys, no parcel motel - just an ROI address.
      ðŸ‘


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      #264
      pullandbang
      Hosted Moderators Posts: 4,948 ✭✭✭pullandbang


      dball wrote: »

      Just got an email this morning. 9 of 10 books dispatched. Credit due for unavailable book.‘

      What was the email address they sent from?
      I've emailed 'contact_centre@thebookpeople.co.uk' twice to no avail.


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      #265
      Concerned Irishman
      Registered Users Posts: 21 ✭Concerned Irishman


      I received notification today that my order 25262XXX ordered on 04-Mar-20 has been dispatched.


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      #266
      R11
      Registered Users Posts: 555 ✭✭✭R11


      Concerned Irishman wrote: »
      I received notification today that my order 25262XXX ordered on 04-Mar-20 has been dispatched.

      Clearly they're not going by order date or order number.... They seem to be all over the place.


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      #267
      silver2020
      Registered Users Posts: 2,045 ✭✭✭silver2020


      R11 wrote: »
      Clearly they're not going by order date or order number.... They seem to be all over the place.

      Amazon don't go by order number either :):)

      If you were seling a single item or a small selection of items, you could go by order number, but when you have a vast array of product then availability of product in the picking area would dictate picking especially when thousands of orders have come in a short space of time


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      #268
      miamee
      Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,021 Mod ✭✭✭✭miamee


      I placed a small order (3 items) on 3rd March for delivery to my office address. Obviously once everything closed including my office, I contacted them via their Contact Us form to change it to my home address and got the generic emailed response. I received an email on Friday to say it had been dispatched and they are using my home address so I guess they are reading all emails even if there is no response/acknowledgement.


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      #269
      silver2020
      Registered Users Posts: 2,045 ✭✭✭silver2020


      yippee - shipped confirmation

      252720xx 5th March

      Only one item out of stock out of about 30. (Home grown harvest)

      TrackPak Tracking leads onto Fastway.

      And I have a godchild's birthday next Monday who loves books - just might get it bang on time :)


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      #270
      davetherave
      Registered Users Posts: 3,361 ✭✭✭davetherave


      Got an dispatch email earlier on for an Irish address, ordered on the 4th of March of one big book set. 252559**


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      #271
      dball
      Registered Users Posts: 1,848 ✭✭✭dball


      dball wrote: »
      00151818xx
      Order number:
      252441xx
      Order placed on:
      Tuesday, 3 March 2020

      Just got an email this morning. 9 of 10 books dispatched. Credit due for unavailable book.

      Keep the faith guys, no parcel motel - just an ROI address.
      ðŸ‘

      just clicked on my tracking number in the email and its departed May 5th,
      email was only sent today
      Shipment History
      Date/Time Activity Event Code Location
      5th May 2020 11:54:52 DEPARTED BOOK PEOPLE 21X


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