Free Monese Mastercard + €15 credit

07-09-2019 12:33pm

Where do you enter the code? I set up account and tried to enter it in the promotions tab (on left side when you open profile icon). I just get an error message saying its invalid. Wondering now if i missed an earlier step where I should have entered it?

bliger · 07-09-2019 1:47pm

Topped up my Revolut and got 15 back

Alfie1 · 07-09-2019 3:52pm

I signed up last weekend & got a message to say automatic verification had failed. It said they'd manually check my details & that it usually takes 1 business day & that I'd get a notification when verified.
It still not verified & I haven't heard anything since, anyone else have this issue ?

Rock Paper Scissors · 07-09-2019 3:57pm

I just tried to sign up but when I open the app it's asking for a temporary password, where do I find this?

Also texts from Monese don't seem to be coming through to my phone

timple23 · 07-09-2019 4:02pm

Rock Paper Scissors wrote: »

Also texts from Monese don't seem to be coming through to my phone

I can't get the verify phone number too, what network are you?

Rock Paper Scissors · 07-09-2019 4:03pm

timple23 wrote: »

I can't get the verify phone number too, what network are you?

Vodafone

BArra · 07-09-2019 7:41pm

i topped up my monese with 10e from my revolut, sent that 10e back then to my revolut via iban

will this work to get the 15e credit from monese?

Guy:Incognito · 07-09-2019 11:19pm

Doesnt allow me to use it on the phone for tap payments. My Mastercard credit card doesnt either. Is it a Mastercard thing with google pay?

_dof_ · 07-09-2019 11:45pm

Guy:Incognito wrote: »

Doesnt allow me to use it on the phone for tap payments. My Mastercard credit card doesnt either. Is it a Mastercard thing with google pay?

Nope. My Revolut mastercard works fine with google pay.

somebody_else · 07-09-2019 11:53pm

_dof_ wrote: »

Nope. My Revolut mastercard works fine with google pay.

Mine to.

Gumbo · 09-09-2019 12:33pm

I signed up in 5 mins on Friday all good.
Attempted to sign up my wife on Friday and its still processing her video.

mac.in · 09-09-2019 1:33pm

kceire wrote: »

I signed up in 5 mins on Friday all good.
Attempted to sign up my wife on Friday and its still processing her video.

One of my friends is also having problem with processing his video since yesterday evening, whereas my account was sorted in 5 minutes a week ago.

ibFoxer · 09-09-2019 1:39pm

Guy:Incognito wrote: »

Doesnt allow me to use it on the phone for tap payments. My Mastercard credit card doesnt either. Is it a Mastercard thing with google pay?

Afaik it's only available in the UK currently for Gpay. Possibly available for Apple Pay in Ireland alright.

Careful_now! · 09-09-2019 3:08pm

ibFoxer wrote: »

Afaik it's only available in the UK currently for Gpay. Possibly available for Apple Pay in Ireland alright.

Google pay works for me

Suckit · 09-09-2019 4:44pm

I had trouble with safetynet. I have my phone rooted, Revolut and N26 work, but only got around to activating this yesterday. I have Magisk with Monese selected in Magisk Hide, rebooted and reinstalled it..

Just wondering if anyone else has had this issue. I'll have another look later when I get more time, but I can't figure out what is stopping it.

Rock Paper Scissors · 09-09-2019 5:50pm

Suckit wrote: »

I had trouble with safetynet. I have my phone rooted, Revolut and N26 work, but only got around to activating this yesterday. I have Magisk with Monese selected in Magisk Hide, rebooted and reinstalled it..
Just wondering if anyone else has had this issue. I'll have another look later when I get more time, but I can't figure out what is stopping it.

I have a xiaomi mi 8 rooted with magisk installed and can use monese no problem

Suckit · 09-09-2019 6:11pm

Rock Paper Scissors wrote: »

I have a xiaomi mi 8 rooted with magisk installed and can use monese no problem

Yeah, I couldn't really get to see it today as I was mad busy all day, I will have another go when I get home. It could be the rom, I might reinstall it, nothing on it anyway. But it's weird that the other two work without any issue.

Thanks, I will try again later.

Rock Paper Scissors · 09-09-2019 6:20pm

Suckit wrote: »

Yeah, I couldn't really get to see it today as I was mad busy all day, I will have another go when I get home. It could be the rom, I might reinstall it, nothing on it anyway. But it's weird that the other two work without any issue.
Thanks, I will try again later.

It could indeed be the ROM

As I mentioned above I have magisk installed but I am not even using magisk hide and all my banking apps work.

Tested on Siberia Project ROM, LOS16 and Pixel experience

Suckit · 09-09-2019 7:11pm

Rock Paper Scissors wrote: »

It could indeed be the ROM

As I mentioned above I have magisk installed but I am not even using magisk hide and all my banking apps work.

Tested on Siberia Project ROM, LOS16 and Pixel experience

Can you get iCard app to work without magisk hide? (Not got it, but downloaded the app to look at the VCC but couldn't open that either)

Rock Paper Scissors · 09-09-2019 7:30pm

Suckit wrote: »

Can you get iCard app to work without magisk hide? (Not got it, but downloaded the app to look at the VCC but couldn't open that either)

Just tried this for you

For icard, I had to use magisk hide but then it works

Suckit · 09-09-2019 7:49pm

Thanks.

Same here, so it's just monese

I'll reinstall OS. I probably won't bother tonight.

Wombatman · 10-09-2019 3:55pm

Signed up on the day this thread first appeared. All good and they said card was on the way.

Still no card

Roberto_gas · 10-09-2019 6:31pm

Topcashback confirmed for me...another 15 gbp free

johnnykilo · 10-09-2019 11:19pm

Is this offer still on TopCashback? I can't see anything on their site about it

Rock Paper Scissors · 11-09-2019 6:38am

Has anyone done an outgoing Sepa bank transfer from their monese account?

I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason

w4ntedman · 11-09-2019 9:15am

Rock Paper Scissors wrote: »

Has anyone done an outgoing Sepa bank transfer from their monese account?

I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason

Mine was pending for three days then I contacted them on the chat and it went to complete in an hour. Took another 2 days and contact again before it showed up on Revolut though

gwalk · 11-09-2019 9:15am

johnnykilo wrote: »

Is this offer still on TopCashback? I can't see anything on their site about it

no, tried to get it yesterday

jusvi2001 · 11-09-2019 9:47am

I am not getting any reply for the chat.2 days now. is this delay usual?

irelandrover · 11-09-2019 11:56am

Rock Paper Scissors wrote: »

Has anyone done an outgoing Sepa bank transfer from their monese account?

I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason

Mine was pending for 4 days. Then took another day to hit the account it transferred to. I contacted support after 2 days and still waiting for a response. That's 6 days ago. I don't think I'll be keeping this card.

Rock Paper Scissors · 11-09-2019 1:19pm

Yeah I'll be ditching this card when I get the €15

Customer support non existant, not getting texts delivered to my phone and my 1st sepa transfer stuck on pending

#notimpressed

camz09 · 12-09-2019 2:06pm

Rock Paper Scissors wrote: »

Has anyone done an outgoing Sepa bank transfer from their monese account?

I tried to transfer money from my monese account to my revolut account yesterday at 4pm and the transaction is stuck on pending for some reason

Yup, did the transfer yesterday morning to my N26. Then got it this afternoon.

thenightman · 12-09-2019 6:50pm

Why would anyone use the card? It's far less useful than Revolut. I just wanted the free 15 quid and another card to sign up for free trials of Spotify, Netflix, Prime etc with.

I'd no bother with support (emailed them and got a response within 12 hours) or getting texts. Some MVNO's like Virgin have problems receiving automated texts, but it's not Monese's fault like.

The J Stands for Jay · 12-09-2019 7:02pm

thenightman wrote: »

Why would anyone use the card? It's far less useful than Revolut. I just wanted the free 15 quid and another card to sign up for free trials of Spotify, Netflix, Prime etc with.

I'd no bother with support (emailed them and got a response within 12 hours) or getting texts. Some MVNO's like Virgin have problems receiving automated texts, but it's not Monese's fault like.

It's worked fine for me, but I was only ever in it for the €15. I'll likely cancel it when I get the finger out.

Gumbo · 13-09-2019 9:36am

The set up process for me has been flawless.
Signed up last week in 5 mins.
Ordered card.
Received card within the week.
Used card yesterday and got my €15 this morning.

My wife on the other hand is still stuck on video processing since last Friday 6th September!

IrishStuff09 · 19-09-2019 2:06pm

Thanks OP, got my €15 this morning after using the card on Tuesday night. Had no issued signing up but some of the app reviews suggest similar problems as to what others are having here

19-09-2019 5:25pm

I’m unlikely to use the card much if at all but don’t see why people would be bothered going cancelling it either, might come in handy for something or even just a card to use in dodgy situations loaded with an exact amount etc.

I stuck the card in a drawer and have it added to Apple Pay if it’s needed.

Gumbo · 19-09-2019 10:50pm

Kenzie Raspy Factory wrote: »

I’m unlikely to use the card much if at all but don’t see why people would be bothered going cancelling it either, might come in handy for something or even just a card to use in dodgy situations loaded with an exact amount etc.

I stuck the card in a drawer and have it added to Apple Pay if it’s needed.

This is it.
Handy for maybe a weekend away or night out. Load your “spending money” on it and use it. That way if it’s lost, skimmed etc it’s not your main account that you have to sort out.

21-09-2019 10:50pm

kceire wrote: »

This is it.
Handy for maybe a weekend away or night out. Load your “spending money” on it and use it. That way if it’s lost, skimmed etc it’s not your main account that you have to sort out.

That's my reasoning for getting it but boy do they make it hard.

Problems with text first.
Then it took 3 attempts to contact customer service to sort promo code.
I'm trying now to top up from revolut. Monese is suggesting €100 - I'm changing to €10, it tells me go to Revolut to confirm and Revolut shows a transaction of €0.

I'm very reluctant to give them my bank account deets or any other card :mad:

Roberto_gas · 24-09-2019 10:04am

Got my 16.10 GBP cashback paid out today from topcashback.co.uk

dwasol · 03-01-2020 10:12am

appalling customer service compared to Revolut & no data displayed on my home screen now so no idea what funds I have or whether the cards gone bust.

will be transferring all to Revolut once its done

phill106 · 03-01-2020 11:51am

took about a month to go through setup, they are useless!
got my cashback and thats alllll that matters

winter2019 · 03-01-2020 8:22pm

It’s €4.95 delivery for the free card ? And you get €15 back is that right? So it’s €10 profit really is it?

Credit Checker Moose · 03-01-2020 8:31pm

The first card is free to receive.

phill106 · 03-01-2020 9:04pm

Credit Checker Moose wrote: »

The first card is free to receive.

i just signed up, says 4.95 for delivery

Credit Checker Moose · 03-01-2020 9:13pm

This must be a new thing. I got my first card for free. I had to pay for the 2nd card for my EUR account.

winter2019 · 03-01-2020 9:31pm

I clicked order and it said it’ll be sent, so don’t think they applied the charge, unless they put the account into debit? As I didn’t pay them anything

Update. Logged in to Monese acc and it’s in debit of -4.95. So they do charge the delivery fee. Hardly worth the hassle for a tenner.

Rock Paper Scissors · 08-01-2020 8:43pm

jeez lads, monese customer service is absolutely dreadful. takes days and days to get a reply.

Also I have had the new BE IBAN rejected multiple times

NATLOR · 12-02-2020 4:41pm

winter2019 wrote: »

I clicked order and it said it’ll be sent, so don’t think they applied the charge, unless they put the account into debit? As I didn’t pay them anything

Update. Logged in to Monese acc and it’s in debit of -4.95. So they do charge the delivery fee. Hardly worth the hassle for a tenner.

You dont need to order the card to get the €15
I topped up the virtual card made a transaction and the €15 added a few days after

Free Monese Mastercard + €15 credit

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