Eir rural FTTH thread III

Hammurabi · 01-12-2019 11:30pm

limnam wrote: »

Cork too...

Do you happen to be near inshannon / bandon?

The reason I ask is I see there was work recently done there on the airwire twitter page

I seen that. But no. I'm east cork. I changed dns server to opendns but no luck with that.

limnam · 01-12-2019 11:33pm

Hammurabi wrote: »

I seen that. But no. I'm east cork. I changed dns server to opendns but no luck with that.

Yah DNS seems to be ok.

Did you email support@ ?

Hammurabi · 01-12-2019 11:35pm

limnam wrote: »

Yah DNS seems to be ok.

Did you email support@ ?

Hah no, this was my first port of call. I'm sure we can't be the only poor sods with this issue......

tuxy · 01-12-2019 11:36pm

limnam wrote: »

I use linux yep.

Don't think it's DNS. DNS seem to resolve quick enough.

Getting 2mb/s to blakcnight at the mo :eek:

Yikes, I am getting 2Mbit to blacknight also and normal upload.
But it's fine on some other servers outside of Airwires network.
Perhaps it's the fault of whoever blacknight get their connection with.

I tested some servers in London and the speed was fine to them.

limnam · 01-12-2019 11:36pm

Hammurabi wrote: »

Hah no, this was my first port of call. I'm sure we can't be the only poor sods with this issue......

I think a lot of people wouldn't even notice :pac:

Seeing a lot of packet loss

ping to boards.

--- www.boards.ie ping statistics ---
17 packets transmitted, 16 received, 5.88235% packet loss, time 16053ms
rtt min/avg/max/mdev = 14.588/17.868/38.460/5.753 ms

Hammurabi · 01-12-2019 11:40pm

tuxy wrote: »

Yikes, I am getting 2Mbit to blacknight also and normal upload.
But it's fine on some other servers outside of Airwires network.
Perhaps it's the fault of whoever blacknight get their connection with.

I tested some servers in London and the speed was fine to them.

Interesting one tuxy, yeah to london or Manchester is grand. Gaming on xbox live is rubbish though. As is IPTV.

Hammurabi · 01-12-2019 11:41pm

limnam wrote: »

I think a lot of people wouldn't even notice :pac:

Seeing a lot of packet loss

ping to boards.

--- www.boards.ie ping statistics ---
17 packets transmitted, 16 received, 5.88235% packet loss, time 16053ms
rtt min/avg/max/mdev = 14.588/17.868/38.460/5.753 ms

Yeah I've loads of packet loss trying to play online games now

Johnboy1951 · 01-12-2019 11:42pm

http://ovh.net/
from Airwire 150/30 connection a few minutes ago

Headshot · 01-12-2019 11:45pm

tuxy wrote: »

Yikes, I am getting 2Mbit to blacknight also and normal upload.
But it's fine on some other servers outside of Airwires network.
Perhaps it's the fault of whoever blacknight get their connection with.

I tested some servers in London and the speed was fine to them.

I have no issues with Blacknight using Eir broadband

https://www.speedtest.net/result/8813993004

Where as Airwire is very poor but I suspect that's a limitation on their side

https://www.speedtest.net/result/8813995368

limnam · 01-12-2019 11:48pm

Their port seems to be down in inex cork or echo replies disabled.

I wonder if that's impacting here.

tuxy · 01-12-2019 11:49pm

I think it may be a problem with traffic routed from Airwire through inex

limnam · 01-12-2019 11:50pm

Headshot wrote: »

I have no issues with Blacknight using Eir broadband

https://www.speedtest.net/result/8813993004

Where as Airwire is very poor but I suspect that's a limitation on their side

https://www.speedtest.net/result/8813995368

As far as I know Airwire have a 10gb link, so should be able to give you 900+

limnam · 01-12-2019 11:50pm

tuxy wrote: »

I think it may be a problem with traffic routed from Airwire through inex

Looks like it

Hammurabi · 02-12-2019 12:22am

Back to normal now for me (around same time as last night too)

limnam · 02-12-2019 12:23am

Hammurabi wrote: »

Back to normal now for me (around same time as last night too)

me too.

odd

tuxy · 02-12-2019 12:24am

Hammurabi wrote: »

Back to normal now for me (around same time as last night too)

Almost, 120 mbit not the full 142 I normally get.

Airwire: MartinL · 02-12-2019 12:51am

limnam wrote: »

Their port seems to be down in inex cork or echo replies disabled.

I wonder if that's impacting here.

We have no presence on INEX Cork at all. You may confuse that with a provider of similar name, who are present down there.

tuxy wrote: »

I think it may be a problem with traffic routed from Airwire through inex

limnam wrote: »

As far as I know Airwire have a 10gb link, so should be able to give you 900+

That is correct. We have 10 Gbit/s links on both INEX Lan#1 and Lan#2. Lan#2 is currently down for maintenance, but that should have no affect on traffic across INEX, as there is ample of spare capacity.

Hammurabi wrote: »

I'm exactly same as liman. Airwire, ftth. Speedtests to airwire = normal. Anywhere else down to about 20-2mbs. IPTV and games all lagging/buffering. It's been the same for past couple nights. I think it's fine during the day. But havnt checked rigorously. I'm in Cork.

If you send us a mail (to support@airwire.ie) with hosts that you specifically have problems with, we're happy to look into what sort of routing they are taking.

Sometimes it's an upstream issue, but we try to engineer our routing for best quality.

limnam · 02-12-2019 12:23pm

Airwire: MartinL wrote: »

We have no presence on INEX Cork at all. You may confuse that with a provider of similar name, who are present down there.

Yeah I see what I was doing, I was looking at rs1-lan1-ipv4 but thought I'd chosen as112-cork-ipv4

My bad!

tuxy · 02-12-2019 4:50pm

Airwire: MartinL wrote: »

That is correct. We have 10 Gbit/s links on both INEX Lan#1 and Lan#2. Lan#2 is currently down for maintenance, but that should have no affect on traffic across INEX, as there is ample of spare capacity.

But there must have been some reason that everyone was getting normal speeds for traffic not routed through INEX and about 2 Mbps for traffic that was. It's not a big deal, it didn't last for long but it would be interesting to know what happened.

Airwire: MartinL · 02-12-2019 5:04pm

tuxy wrote: »

But there must have been some reason that everyone was getting normal speeds for traffic not routed through INEX and about 2 Mbps for traffic that was. It's not a big deal, it didn't last for long but it would be interesting to know what happened.

We would need an email with a list of specific hosts, that this is happening on, while the problem is ongoing. Especially, when there is a good chance, that it is a problem outside of our network.

Otherwise it's very difficult to reproduce or track the issue.

tuxy · 02-12-2019 5:10pm

I did some traceroutes but didn't save the results.

All the ones that showed INEX as a route had problems with speed but not latency.
It would seem the problem was outside your network.

Airwire: MartinL · 02-12-2019 5:54pm

tuxy wrote: »

I did some traceroutes but didn't save the results.
All the ones that showed INEX as a route had problems with speed but not latency.
It would seem the problem was outside your network.

Let our support desk know anyhow, if it happens. If it's a bigger issue, that can be identified, it can be solved by sending traffic for the relevant peers on a different path.

Especially if it is an issue that lasts longer. However most networks are fairly quick to solve their end, if they spot bottlenecks like this.

limnam · 02-12-2019 8:35pm

Anyone seeing it tonight?

tuxy · 02-12-2019 8:42pm

limnam wrote: »

Anyone seeing it tonight?

Not really, maybe slightly. I get 134 Mbps to the Digiweb server when I normally get 144

What exactly are you having problems with and I might be able to confirm with a test.

limnam · 02-12-2019 9:39pm

tuxy wrote: »

Not really, maybe slightly. I get 134 Mbps to the Digiweb server when I normally get 144

What exactly are you having problems with and I might be able to confirm with a test.

generally i'm wifi so was just testing tonight with hardwire.

hardwire to bk i normally get solid 900+

tonight it's 300, but 900 to airwire.

granted nothing near as bad as the 2mb seen yesterday

getting 800 or so on uk tests.

maybe something up with bk?

tuxy · 02-12-2019 9:42pm

I don't have the speed to test that, only 150Mbps here.

limnam · 02-12-2019 9:49pm

tuxy wrote: »

I don't have the speed to test that, only 150Mbps here.

What do you normally get to bk? are you getting it now?

tuxy · 02-12-2019 9:55pm

limnam wrote: »

What do you normally get to bk? are you getting it now?

I normally get 142-144 with every Irish server on speedtest without fail.
just now it's all over the place sometimes 144, usually closer to 110 but sometimes 50 :eek:

Headshot · 02-12-2019 9:57pm

Guys you should contact airwire support on this

limnam · 02-12-2019 9:57pm

tuxy wrote: »

I normally get 142-144 with every Irish server on speedtest without fail.
just now it's all over the place sometimes 144, usually closer to 110 but sometimes 50 :eek:

Yea it's weird, testing out some wifi devices that can usually hit 2/300 to bk or most irish servers and they're getting 50/60

But to airwire always "normal"

something is amiss.

limnam · 02-12-2019 9:58pm

Headshot wrote: »

Guys you should contact airwire support on this

I have

Richieq · 03-12-2019 12:17am

So after waiting 3 months for an install, I get a text today that I have a new resolution date in three months time! Nobody at Vodafone has a clue what’s happening!

Marlow · 03-12-2019 12:35am

Richieq wrote: »

So after waiting 3 months for an install, I get a text today that I have a new resolution date in three months time! Nobody at Vodafone has a clue what’s happening!

Standard OpenEir procedure. If you don't get it within 3 months, add another 3 months. No bother ...

I still don't get how that place still exists.

/M

tuxy · 03-12-2019 10:34am

Headshot wrote: »

Guys you should contact airwire support on this

Just trying to figure out what's going on with INEX, which is not really an Airwire issue.

I've always had issue with INEX, for example my ping times to Irish servers routed through INEX are higher than servers in the UK that are not routed through INEX. Nothing terribly bad but shouldn't my latency be lower to Irish servers?

limnam · 03-12-2019 10:42am

tuxy wrote: »

Just trying to figure out what's going on with INEX, which is not really an Airwire issue.

I've always had issue with INEX, for example my ping times to Irish servers routed through INEX are higher than servers in the UK that are not routed through INEX. Nothing terribly bad but shouldn't my latency be lower to Irish servers?

I would have thought if the issue was at INEX Headshot should see it too on the same tests as EIR is peered there also

What are you getting to bk test on speedtest headshot?

tuxy · 03-12-2019 10:48am

limnam wrote: »

I would have thought if the issue was at INEX Headshot should see it too on the same tests as EIR is peered there also

What are you getting to bk test on speedtest headshot?

I don't believe Eir route as many connections through INEX as airwire.
At least things look like they take a very different route now than when I was with Eir.
Ping times are excellent to UK servers and the rest of Europe but much higher to Irish servers than when I was with Eir.
It's not a real issue, sub 20ms is still perfectly fine for what I need, just curious what's happening.

Here you can see how unstable it is to ping an Irish server compared to a UK server, it's consistently like this.

Johnboy1951 · 03-12-2019 2:13pm

I am obviously not one of those badly affected by whatever is going on ..... Airwire connection ......

$ ping -c 5 boards.ie
PING boards.ie (104.20.71.96) 56(84) bytes of data.
64 bytes from 104.20.71.96: icmp_req=1 ttl=56 time=14.7 ms
64 bytes from 104.20.71.96: icmp_req=2 ttl=56 time=12.7 ms
64 bytes from 104.20.71.96: icmp_req=3 ttl=56 time=13.6 ms
64 bytes from 104.20.71.96: icmp_req=4 ttl=56 time=14.1 ms
64 bytes from 104.20.71.96: icmp_req=5 ttl=56 time=12.5 ms

--- boards.ie ping statistics ---
5 packets transmitted, 5 received, 0&#37; packet loss, time 4006ms
rtt min/avg/max/mdev = 12.579/13.560/14.741/0.825 ms

Is this a little unstable?

$ ping -c 5 bbc.co.uk
PING bbc.co.uk (151.101.128.81) 56(84) bytes of data.
64 bytes from 151.101.128.81: icmp_req=1 ttl=57 time=12.9 ms
64 bytes from 151.101.128.81: icmp_req=2 ttl=57 time=12.3 ms
64 bytes from 151.101.128.81: icmp_req=3 ttl=57 time=12.5 ms
64 bytes from 151.101.128.81: icmp_req=4 ttl=57 time=12.3 ms
64 bytes from 151.101.128.81: icmp_req=5 ttl=57 time=12.3 ms

--- bbc.co.uk ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4005ms
rtt min/avg/max/mdev = 12.314/12.505/12.944/0.227 ms

tuxy · 03-12-2019 2:16pm

This has been the case since I joined Airwire a few months ago, UK latency has always been lower than latency to Irish servers.
Not a real issue as I use more UK and German servers than Irish ones. I just find it odd.

Gonzo · 03-12-2019 2:19pm

everything seems grand here on my Eir connection. Maybe the problems are certain areas only.

Pinging boards.ie [2606:4700:10::6814:4660] with 32 bytes of data:
Reply from 2606:4700:10::6814:4660: time=2ms
Reply from 2606:4700:10::6814:4660: time=2ms
Reply from 2606:4700:10::6814:4660: time=2ms
Reply from 2606:4700:10::6814:4660: time=2ms

Ping statistics for 2606:4700:10::6814:4660:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms

ping bbc.co.uk

Pinging bbc.co.uk [2a04:4e42:400::81] with 32 bytes of data:
Reply from 2a04:4e42:400::81: time=11ms
Reply from 2a04:4e42:400::81: time=11ms
Reply from 2a04:4e42:400::81: time=11ms
Reply from 2a04:4e42:400::81: time=11ms

Ping statistics for 2a04:4e42:400::81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 11ms, Average = 11ms

tuxy · 03-12-2019 2:25pm

Gonzo wrote: »

everything seems grand here on my Eir connection. Maybe the problems are certain areas only.

I really think it is a problem with inex, see how pings to the UK are about the same with Eir and Airwire. Can you do a tracert to boards.ie?

See how it goes through inex? I don't believe Eir use inex for most connections in Ireland.

Gonzo · 03-12-2019 2:59pm

tuxy wrote: »

I really think it is a problem with inex, see how pings to the UK are about the same with Eir and Airwire. Can you do a tracert to boards.ie?

See how it goes through inex? I don't believe Eir use inex for most connections in Ireland.

Tracert to boards.ie with Eir.

Tracing route to boards.ie [2606:4700:10::6814:4760]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms pool-ipv6-pd.agg2.dsn.bdt-fng.eircom.net [2001:bb6:5ced:9f58::1]
2 8 ms 4 ms 1 ms agg2.dsn.bdt-fng.eircom.net [2001:bb0:6:a08b::1]
3 2 ms 2 ms 2 ms br1.csg.border.eircom.net [2001:bb0:6:a127::1]
4 3 ms 2 ms 3 ms inex2.as13335.net [2001:7f8:18:12::61]
5 2 ms 2 ms 2 ms 2606:4700:10::6814:4760

Trace complete.

tuxy · 03-12-2019 3:00pm

I see, so it does use INEX. There goes that theory.

AirBiscuit · 03-12-2019 3:38pm

Some additional perspective

tuxy · 03-12-2019 3:42pm

So westnet don't have the same problem. Could the issue be with INEX1 and not INEX2?
Martin did say INEX Lan#2 was currently down for them.

tsue921i8wljb3 · 03-12-2019 3:49pm

tuxy wrote: »

So westnet don't have the same problem. Could the issue be with INEX1 and not INEX2?
Martin did say INEX Lan#2 was currently down for them.

The hop after your router is taking 10ms. I don't think the issue is INEX.

Ping 93.89.255.24

tuxy · 03-12-2019 3:54pm

Ameer Howling Baritone wrote: »

The hop after your router is taking 10ms. I don't think the issue is INEX.

Ping 93.89.256.24

Good point. But the first hop when pinging UK servers is also 10ms and I get lower latency to the UK than Ireland, that's what I find confusing.

tsue921i8wljb3 · 03-12-2019 3:58pm

tuxy wrote: »

Good point. But the first hop when pinging UK servers is also 10ms and I get lower latency to the UK than Ireland, that's what I find confusing.

Post a traceroute to bbc.co.uk

tuxy · 03-12-2019 4:01pm

Ameer Howling Baritone wrote: »

Post a traceroute to bbc.co.uk

tsue921i8wljb3 · 03-12-2019 4:19pm

Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.15.1
  2     5 ms     1 ms     1 ms  
  3     6 ms     2 ms     2 ms  eth-trunk108.hcore1.mgr.core.eircom.net [86.43.12.190]
  4     7 ms     3 ms     3 ms  fe2-0.bas1.mvw.galway.eircom.net [159.134.123.5]
  5     3 ms     3 ms     3 ms  lag-50-br1-csg-hcore1-bdt.br1.csg.border.eircom.net [86.43.10.163]
  6     3 ms     3 ms     4 ms  be5608.rcr21.dub01.atlas.cogentco.com [149.6.5.129]
  7     4 ms     4 ms     4 ms  be2530.rcr21.dub02.atlas.cogentco.com [130.117.2.230]
  8     3 ms     3 ms     3 ms  fastly.demarc.cogentco.com [149.11.36.18]
  9     3 ms     3 ms     3 ms  151.101.0.81

On eir. I'm in Meath and it's going through Galway and still hitting BBC in 3ms

tsue921i8wljb3 · 03-12-2019 4:39pm

Actually I think all these UK traces are bogus. I believe there may be some CDN going on where it is routing to Irish IPs. This would be more typical of a UK route for me:

Tracing route to linx-gw1.ja.net [195.66.224.15]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.15.1
  2    15 ms     3 ms     3 ms  
  3     6 ms     2 ms     2 ms  eth-trunk108.hcore1.dbc.core.eircom.net [86.43.12.188]
  4     8 ms     4 ms     4 ms  eth-trunk13.hcore1.bdt.core.eircom.net [159.134.123.1]
  5    12 ms    12 ms    12 ms  lag-15-br1-thn-hcore1-bdt.br1.thn.border.eircom.net [86.43.255.199]
  6    12 ms    12 ms    12 ms  linx-gw1.ja.net [195.66.224.15]

Most (all?) of the UK traffic from eir goes through that 5th hop at thn which I believe is Telehouse North in London.

It would be interesting to see the Westnet and Airwire or other pings to 195.66.224.15

Eir rural FTTH thread III

Comments