Inbound and internal An Post Delays

The Continental Op · 21-11-2020 6:58pm

whiterebel wrote: »

The drivers normally use Google maps on their mobiles as the courier companies can't integrate Eircode into the systems.

Its more a case of we can't use it, won't use it, so we won't let anyone else use it which is petty and very annoying.

whiterebel · 21-11-2020 7:17pm

The Continental Op wrote: »

Its more a case of we can't use it, won't use it, so we won't let anyone else use it which is petty and very annoying.

The government was told this from the very beginning, but they chose to ignore it. I don't see how they won't "let anyone else use it". DHL or UPS can hardly stop anyone else.

Darc19 · 21-11-2020 7:48pm

The Continental Op wrote: »

Its more a case of we can't use it, won't use it, so we won't let anyone else use it which is petty and very annoying.

Anyone can buy a license to use eircode and integrate it.

An post don't use it as they have their own route system that works very well. Eircode is not a postcode system.

Dpd certainly integrate eircode. Enter the eircode and all address fields and populated automatically.

The Continental Op · 21-11-2020 7:52pm

whiterebel wrote: »

The government was told this from the very beginning, but they chose to ignore it. I don't see how they won't "let anyone else use it". DHL or UPS can hardly stop anyone else.

What I am saying is Amazon use the Eircode they even had a campaign asking users to add their Eircode to their address then along come DPD and other couriers who sometimes seem to deliberately remove the Eircode.

It doesn't mater to DPD or even An Post they can get the packages to the correct area ready for delivery without the Eircode, no ones denying that. The problem is that their drivers still use the Eircode and will sometimes fail to deliver an item that doesn't have an Eircode if they are unsure where it needs to be delivered.

SickBoy · 21-11-2020 8:00pm

Darc19 wrote: »

Eircode is not a postcode system.

Why do we enter it into the postcode field of addresses then?

Harika · 21-11-2020 8:06pm

Some parcels missing here too
2 left Austria on the 12th, no sign yet
One Amazon parcel left UK at the 7th, arrived in Dublin at the 14th since then stuck there

greenfields46! · 21-11-2020 10:38pm

Darc19 wrote: »

Royal mail will only know that it has scanned at the exit point. They would not know if it physically had left Heathrow.

Same with all international mail in all countries. It scans at the departure "check in" for want of a better word, but can sit for weeks (as per USA earlier this year) in the "departure lounge"

thats mad and i was considering re-ordering thinking that theres just been a big cage of parcels left alone somewhere in dublin airport!!! so its not worth it!!! so frustrating ðŸ˜³ tnks for the info, also just looking at flights looks like only 2 come from heathrow a day now...assuming they use commercial flights or do they have their own planes to carry!.... its a nightmare waiting & xmas is gonna be v hard now to manage, online shopping at this rate really isnt an option!

Darc19 · 22-11-2020 7:45am

SickBoy wrote: »

Why do we enter it into the postcode field of addresses then?

It acts as a precise location code that can be used for postal delivery along with a myriad of other uses including emergency services, utilities, property taxes etc.

A postcode system is designed into delivery segments (most European countries) or routes (UK)

An post have their own internal route system which works well.

schmoo2k · 22-11-2020 8:32am

whiterebel wrote: »

The drivers normally use Google maps on their mobiles as the courier companies can't integrate Eircode into the systems.

Google maps support eircodes - no excuse...

schmoo2k · 22-11-2020 8:34am

The Continental Op wrote: »

What I am saying is Amazon use the Eircode they even had a campaign asking users to add their Eircode to their address then along come DPD and other couriers who sometimes seem to deliberately remove the Eircode.

It doesn't mater to DPD or even An Post they can get the packages to the correct area ready for delivery without the Eircode, no ones denying that. The problem is that their drivers still use the Eircode and will sometimes fail to deliver an item that doesn't have an Eircode if they are unsure where it needs to be delivered.

But my issue was with an post that there IS an eircode (but an incomplete address) and they are returning to sender as (according to customer supprt) "we deliver by address and not eircode"

schmoo2k · 22-11-2020 8:40am

SPDUB wrote: »

Doesn't change the fact that she shouldn't have said that .

Assuming the Eircode on it was fully visible and accurate it is part of someone's job to look up what address the Eircode refers to in Little Island office

Well I hope you are correct! It would be very Irish otherwise...

Further looking at the DHL Tracking site the address might actually be as bad as this:

Recipient: [MY NAME]:Cork, [MY EIRCODE] Cork

Even though my shipping address as per the invoice is my full address minus the street name.

(Where An Post are handling the delivery on the parcel arrived in Ireland)

The Continental Op · 22-11-2020 10:54am

schmoo2k wrote: »

But my issue was with an post that there IS an eircode (but an incomplete address) and they are returning to sender as (according to customer supprt) "we deliver by address and not eircode"

The problem is how far your package gets in the system. If it can't be sorted automatically then it has to be sorted by hand and when they are busy no one at An Post gives a fcuk so they'll just send it back.

On the other hand if it makes it to the postman he will most likely look it up on google maps or the Eircode site.

whiterebel · 22-11-2020 11:46am

schmoo2k wrote: »

Google maps support eircodes - no excuse...

You should tell that to the multi billion dollar companies like UPS, FedEx and DHL I'm sure they'd love you to do it for them.
When I was in Apple one of the biggest courier companies had a serious problem with Irish addresses due to the length of them. Very long place names, addresses with too many lines etc. I think one of the problems was lines with more than 31(?) characters. I know it was at least 6 months before they could change the coding. Couriers told Pat "Can't be told anything" Rabbite that Eircode wouldn't work with their systems. They decided to press ahead and do it anyway. Now people expect the couriers to jump up and down to facilitate Eircode

Harika · 22-11-2020 12:01pm

whiterebel wrote: »

You should tell that to the multi billion dollar companies like UPS, FedEx and DHL I'm sure they'd love you to do it for them.
When I was in Apple one of the biggest courier companies had a serious problem with Irish addresses due to the length of them. Very long place names, addresses with too many lines etc. I think one of the problems was lines with more than 31(?) characters. I know it was at least 6 months before they could change the coding. Couriers told Pat "Can't be told anything" Rabbite that Eircode wouldn't work with their systems. They decided to press ahead and do it anyway. Now people expect the couriers to jump up and down to facilitate Eircode

Are those the same company that market themselves as adaptable, flexible and quickly changing all the time? As usual the low end driver has to deal with the inflexibility of the big companies.

schmoo2k · 22-11-2020 12:47pm

whiterebel wrote: »

You should tell that to the multi billion dollar companies like UPS, FedEx and DHL I'm sure they'd love you to do it for them.
When I was in Apple one of the biggest courier companies had a serious problem with Irish addresses due to the length of them. Very long place names, addresses with too many lines etc. I think one of the problems was lines with more than 31(?) characters. I know it was at least 6 months before they could change the coding. Couriers told Pat "Can't be told anything" Rabbite that Eircode wouldn't work with their systems. They decided to press ahead and do it anyway. Now people expect the couriers to jump up and down to facilitate Eircode

Today I don't have an issue with the multi billion dollar companies - I am just very surprised that An Post refusing to use them... IMO the primary issue with eircodes was that they wanted to monetize the lookups of them.

whiterebel · 22-11-2020 1:00pm

Harika wrote: »

Are those the same company that market themselves as adaptable, flexible and quickly changing all the time? As usual the low end driver has to deal with the inflexibility of the big companies.

I don't think they mean their system which copes with 150+ countries and to change it for one. Surely a government entering the market would take advice from the experts, including their own postal service? No, let the world revolve around us.......

Heebie · 22-11-2020 1:07pm

Darc19 wrote:

Dpd certainly integrate eircode. Enter the eircode and all address fields and populated automatically.

Not necessarily populated with the right information.
The eircode an Post says pertains to my residence... If put into a form that auto-populates, puts in the wrong street.
That system was very poorly executed.

SPDUB · 22-11-2020 3:44pm

schmoo2k wrote: »

I am just very surprised that An Post refusing to use them...

Will you give up on An Post refusing to use them .

It's not true .

Yes it not the primary method of sorting but there is someone in the sorting facilities to determine problematic addresses and use whatever means to find address , ( including eircodes and phone calls , if number available on package ) and direct them according ( source I have actually met someone whose job is to do that )

whiterebel wrote: »

When I was in Apple one of the biggest courier companies had a serious problem with Irish addresses due to the length of them. Very long place names, addresses with too many lines etc. I think one of the problems was lines with more than 31(?) characters. I know it was at least 6 months before they could change the coding. Couriers told Pat "Can't be told anything" Rabbite that Eircode wouldn't work with their systems. They decided to press ahead and do it anyway. Now people expect the couriers to jump up and down to facilitate Eircode

Seriously how did that courier company get a licence to operate in Ireland if they couldn't be bothered to properly handle our form of address for 6 months pre Eircode .

I think Rabbite was a bad minster because of his antics with Saorview but I think he was right to ignore them in this case

whiterebel · 22-11-2020 4:04pm

SPDUB wrote: »

Will you give up on An Post refusing to use them .

It's not true .

Yes it not the primary method of sorting but there is someone in the sorting facilities to determine problematic addresses and use whatever means to find address , ( including eircodes and phone calls , if number available on package ) and direct them according ( source I have actually met someone whose job is to do that )

Seriously how did that courier company get a licence to operate in Ireland if they couldn't be bothered to properly handle our form of address for 6 months pre Eircode .

I think Rabbite was a bad minster because of his antics with Saorview but I think he was right to ignore them in this case

Do couriers require a licence to operate in Ireland? It wasn't that they couldn't be bothered, it was a massive task to change it without affecting everything else. I think it actually took about 2 months to locate the problem because Ireland was such an insignificant part of the overall sales and deliveries.

le_girl · 22-11-2020 8:01pm

My three USPS parcels finally showed up an An Post tracking on Friday, they're all in Dublin Parcel Hub.

Has anyone else's updated beyond this point, gone through customs or even been delivered?

If I don't get them this week I'll be having to close my little business temporarily at the busiest time of the year, Black Friday. And I'm dealing with delays the other way since I sent 200+ parcels a week. Oh the stress

whiterebel · 22-11-2020 9:43pm

le_girl wrote: »

My three USPS parcels finally showed up an An Post tracking on Friday, they're all in Dublin Parcel Hub.

Has anyone else's updated beyond this point, gone through customs or even been delivered?

If I don't get them this week I'll be having to close my little business temporarily at the busiest time of the year, Black Friday. And I'm dealing with delays the other way since I sent 200+ parcels a week. Oh the stress

You’re better off ringing An Post tomorrow if you are relying on them. Their tracking is all over the place I find. They should be able to tell you if they have cleared customs and are ready for delivery

micke_doepse · 23-11-2020 10:45am

According to AP support, I can expect my parcel to be processed by the end of the week. Dispatched in Germany on the 11/11.

le_girl · 23-11-2020 10:55am

whiterebel wrote: »

You’re better off ringing An Post tomorrow if you are relying on them. Their tracking is all over the place I find. They should be able to tell you if they have cleared customs and are ready for delivery

By some miracle, they're all out for delivery here in Limerick this morning. Thank god for that. Must be a sign that the delays are clearing a bit cos they weren't delayed that much in the end.

Gally79 · 23-11-2020 11:26am

Was just onto AnPost (web chat again) According to Austrian Post, my parcel has left Austria on the 24th October, unfortunately there has been no tracking update since. AnPost advised they have not received the parcel as they would have scanned it and it would appear as received in Ireland via tracking info, having seen a lot of posts on here and on the news where packages have been received/delivered, on many occasions tracking was inconsistent. Now I am in a predicament, Austrian Post advised they have sent it to Ireland, AnPost advised they've never received it.

Darc19 · 23-11-2020 11:50am

Gally79 wrote: »

Was just onto AnPost (web chat again) According to Austrian Post, my parcel has left Austria on the 24th October, unfortunately there has been no tracking update since. AnPost advised they have not received the parcel as they would have scanned it and it would appear as received in Ireland via tracking info, having seen a lot of posts on here and on the news where packages have been received/delivered, on many occasions tracking was inconsistent. Now I am in a predicament, Austrian Post advised they have sent it to Ireland, AnPost advised they've never received it.

Austrian post will only know that it has scanned at dispatch, but not actually dispatched.

It's probably sitting airside cargo holding.

We had a shipment coming by air from China in the summer. It scanned to airport departure, but took 3 weeks before it was on a plane.

JamieTra2017 · 23-11-2020 12:45pm

Has anybody had any luck from USA ?

greenfields46! · 23-11-2020 12:52pm

Darc19 wrote: »

Austrian post will only know that it has scanned at dispatch, but not actually dispatched.

It's probably sitting airside cargo holding.

We had a shipment coming by air from China in the summer. It scanned to airport departure, but took 3 weeks before it was on a plane.

ive given up enquiring about my parcel left uk on 10th because some an post agents say sld take 5-7 days others say 11 others say 2 weeks so really they dont know, so parcels are just in transit waiting to either be sent here or waiting in a cage to be scanned here, its a waiting game, last an post agent was at least honest & said please just he patientðŸ˜³v frustrating though

xl500 · 23-11-2020 12:55pm

JamieTra2017 wrote: »

Has anybody had any luck from USA ?

I ordered an item from ETSY Usa It arrived here in Dublin 3 weeks later but it was with Courier not An Post

whiterebel · 23-11-2020 1:15pm

JamieTra2017 wrote: »

Has anybody had any luck from USA ?

Mod - can you be more specific? Questions like this aren't much use to anyone. Was it USPS, a courier, Addresspal? When was it sent? From where?

I have moved this to the USPS specific thread on this page.

JamieTra2017 · 23-11-2020 1:19pm

whiterebel wrote: »

Mod - can you be more specific? Questions like this aren't much use to anyone. Was it USPS, a courier, Addresspal? When was it sent? From where?

Sorry sent with USPS. Last tracking is " Your item departed a transfer airport at Dublin on the 8th November at 8.51 am". I did read through the full forum and seen that U or L codes are not scanned in Ireland. I was just wondering if anybody had any luck.

ruffmut · 23-11-2020 2:56pm

I was onto an post support this morning about my amazon parcel that was sorted in dublin on the 14th Dec. They are blaming Covid for the delay and could not give me an estimated delivery.

I was onto Amazon and they have refuned me for it. I have noticed though that after this order I signed up to amazon prime. All my orders since are getting delivered within a week. Prime must be getting priority over non prime packages.

The Continental Op · 23-11-2020 3:05pm

ruffmut wrote: »

I was onto an post support this morning about my amazon parcel that was sorted in dublin on the 14th Dec. They are blaming Covid for the delay and could not give me an estimated delivery.

I was onto Amazon and they have refuned me for it. I have noticed though that after this order I signed up to amazon prime. All my orders since are getting delivered within a week. Prime must be getting priority over non prime packages.

That really is one of the main reasons for using Prime.

Non prime customers get sub standard couriers like iParcel, ascendia and Fastway along with much slower picking times.

My Amazon Prime story this week is that Prime deliveries with An Post seem to have settled down to a week. Longer picking times at the Amazon end, quicker to get scanned by An Post at Dublin but then a 4 day wait for delivery. In the past once it was scanned in Dublin stuff down to Waterford took 24 hours or less to be out for delivery.

eiei0 · 23-11-2020 4:34pm

How are delays lately,

I'm a small packet coming from Spain hasn't updated since the 5th where it was ready for export from there,

Thanks,

greenfields46! · 23-11-2020 4:36pm

le_girl wrote: »

By some miracle, they're all out for delivery here in Limerick this morning. Thank god for that. Must be a sign that the delays are clearing a bit cos they weren't delayed that much in the end.

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet ðŸ™„

manna452121 · 23-11-2020 5:31pm

greenfields46! wrote: »

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet &#55357;&#56900;

I am waiting 12 days for a parcel sent from Dún Laoghaire.It seems that Amazon are getting priority.

ACitizenErased · 23-11-2020 5:53pm

Waiting for a week now for a parcel that left Koln. Hope it's here by the end of the week.

emeldc · 23-11-2020 6:21pm

On the 4th November Easons sent me a book. On the 6th November an post sent me an email Saying that my book had been delivered and signed for by a particular person in Loughrea sorting office in Galway. I’m in Kilkenny. I’ve been on to them twice and they’re denying that it was ‘delivered’, just mis sorted. It’s just a book but that’s not the point. It’s been signed for and now I don’t know where it is. I use parcel post a fair bit and this type of thing with stuff going missing doesn’t inspire much confidence.

Agent Coulson · 23-11-2020 6:21pm

They seem to be playing hot potato with one of my parcels today in Dublin I've been waiting for it since it departed Liverpool on the 10th and turned up in Dublin today.

23 November 2020 17:04

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:58

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:29

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:02

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 15:09

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:59

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:25

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:43

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:37

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:13

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:06

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:52

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:47

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

le_girl · 23-11-2020 7:13pm

greenfields46! wrote: »

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet &#55357;&#56900;

manna452121 wrote: »

I am waiting 12 days for a parcel sent from Dún Laoghaire.It seems that Amazon are getting priority.

Mine weren't Amazon. They were from America via USPS.

My last delivery from the UK (not Amazon either) was sent on the 13th, showed up on An Post tracking on the 15th and delivered on the 18th. But maybe it was a slightly faster Royal Mail service, I'm not sure.

LfcIreland · 23-11-2020 7:49pm

greenfields46! wrote: »

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet ðŸ™„

Im on day 22 from first point in ireland. I ordered 26 days ago

Darc19 · 23-11-2020 7:51pm

emeldc wrote: »

On the 4th November Easons sent me a book. On the 6th November an post sent me an email Saying that my book had been delivered and signed for by a particular person in Loughrea sorting office in Galway. I’m in Kilkenny. I’ve been on to them twice and they’re denying that it was ‘delivered’, just mis sorted. It’s just a book but that’s not the point. It’s been signed for and now I don’t know where it is. I use parcel post a fair bit and this type of thing with stuff going missing doesn’t inspire much confidence.

If it's a 6pm or 2pm "signature" then yes that is an internal thing. So many new staff that mis directs will happen.

I don't see any posts where an item didn't eventually get delivered.

BTW, an post delivery volume hit over 2m parcels last week. Highest ever. So as said before, we all just need some extra patience.

edwardkiley · 23-11-2020 8:30pm

Hi
Does anyone know how long standard post from Germany is taking these days?

emeldc · 23-11-2020 8:51pm

Darc19 wrote: »

If it's a 6pm or 2pm "signature" then yes that is an internal thing. So many new staff that mis directs will happen.

I don't see any posts where an item didn't eventually get delivered.

BTW, an post delivery volume hit over 2m parcels last week. Highest ever. So as said before, we all just need some extra patience.

Yes it was signed for just before 2pm in Galway on the 5th. I entered the tracking number there again and it now says it was redirected to Dublin on the 13th. This is the 3rd time in a Dublin sorting office and twice in Galway. I don’t mind waiting but I have to assume it’s just sitting there for the last 10 days. I’ll definitely post back if and when I get it.

greenfields46! · 23-11-2020 8:53pm

Agent Coulson wrote: »

They seem to be playing hot potato with one of my parcels today in Dublin I've been waiting for it since it departed Liverpool on the 10th and turned up in Dublin today.

23 November 2020 17:04

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:58

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:29

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:02

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 15:09

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:59

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:25

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:43

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:37

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:13

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:06

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:52

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:47

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

sorry but that’s hilarious!!!! they must be totally stressed!!! good its in d12 though anything i have that goes there usually arrives the next day, im also glad to see it arrived there is hope for mine yet left heathrow 10th nov ðŸ‘ðŸ¼

davetherave · 23-11-2020 9:03pm

Darc19 wrote: »

If it's a 6pm or 2pm "signature" then yes that is an internal thing. So many new staff that mis directs will happen.

I don't see any posts where an item didn't eventually get delivered.

BTW, an post delivery volume hit over 2m parcels last week. Highest ever. So as said before, we all just need some extra patience.

I have something coming Royal Mail international (Small Parcels) that the last update the seller has was that it entered Ireland on the 22nd of October, after being posted on the 19th of October. He redid the item and posted out a replacement on the 12th of November and there's no sign of that yet either but I'm not too worried about that yet.

You'd hope that the one from October is sitting in a cage in a sorting office or a DSU somewhere but after four weeks I'm not too hopeful.

The only other references or timeframes I have for a Royal Mail to Ireland are a a small parcel from just outside Glasgow posted on the 26th of October and delivered to me the 3rd of November, and a letter sized envelope posted the 9th and delivered the 19th.

Mr. Karate · 23-11-2020 9:06pm

My Mom is waiting on her pension checks from the US.

schmoo2k · 23-11-2020 9:11pm

23 November 2020 16:19

Your delivery has been sorted in PORTLAOISE MAIL CENTRE, CO LAOIS

20 November 2020 10:28

Your delivery has been sorted in LITTLE ISLAND D.S.U., CO CORK

20 November 2020 09:25

We could not deliver your post. We will try to return it to the sender. LITTLE ISLAND D.S.U., CO CORK

16 November 2020 22:23

Your delivery has been sorted in DUBLIN PARCEL HUB, DUBLIN 12

16 November 2020 21:27

We have your post in DUBLIN PARCEL HUB, DUBLIN 12

16 November 2020 21:26

Your delivery was received by An Post in DUBLIN PARCEL HUB, DUBLIN 12

Looks like mine is heading back to Germany alright (unless they sent it to Portlaoise to decode the eircode???)

Ciara 10:46 - there could be an issue with the address, one moment and I will track this
Ciara 10:47 - this item is on the way back to the sender due to an incomplete address. we deliver by address and not eircode

Living Off The Splash · 23-11-2020 9:59pm

Called in to my local Post Office today. Why is it that all the parcels that the public post are left outside in the public area of the office. Is there nowhere inside where these can be stored?

There was enough parcels piled high to fill a small van. This was only one suburban post office.

fritzelly · 24-11-2020 3:18am

Well I'm glad Amazon have given up on An Post (see below) - had a few parcels ordered from then now in the past week, 2 days after ordering its at the door with Fastway (and in the past I would groan if it was sent by them)

Even better you get a text saying arriving today and the tracking shows where the courier is with an estimated time (and how many more stops he has) for when it will arrive - why can't An Post have this being the biggest courier company in the country?

Proviso - Amazon were offering another (think this is the third or fourth time, had a few for a euro as well) free months trial of Prime. Even ended up cancelling an order from a week ago that wasn't due for delivery til the 30th and reordered it this Sunday gone - will be here tomorrow!

Darc19 · 24-11-2020 8:53am

fritzelly wrote: »

Well I'm glad Amazon have given up on An Post (see below) - had a few parcels ordered from then now in the past week, 2 days after ordering its at the door with Fastway (and in the past I would groan if it was sent by them)

Even better you get a text saying arriving today and the tracking shows where the courier is with an estimated time (and how many more stops he has) for when it will arrive - why can't An Post have this being the biggest courier company in the country?

Proviso - Amazon were offering another (think this is the third or fourth time, had a few for a euro as well) free months trial of Prime. Even ended up cancelling an order from a week ago that wasn't due for delivery til the 30th and reordered it this Sunday gone - will be here tomorrow!

An post certainly send me texts and I can track the van, but it hasn't been rolled out in all units yet.

Fastway must be trialing this too, but not in my area yet

Again and again, the volume of parcels is gigantic at present, people simply need a basic level of patience.

It takes Amazon a week and more to dispatch parcels and no one moans, but more than 3 or 4 days for delivery and its Armageddon

Inbound and internal An Post Delays

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