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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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whiterebel

Harika wrote: »

Are those the same company that market themselves as adaptable, flexible and quickly changing all the time? As usual the low end driver has to deal with the inflexibility of the big companies.

I don't think they mean their system which copes with 150+ countries and to change it for one. Surely a government entering the market would take advice from the experts, including their own postal service? No, let the world revolve around us.......

Heebie

Darc19 wrote:

Dpd certainly integrate eircode. Enter the eircode and all address fields and populated automatically.

Not necessarily populated with the right information.
The eircode an Post says pertains to my residence... If put into a form that auto-populates, puts in the wrong street.
That system was very poorly executed.

SPDUB

schmoo2k wrote: »

I am just very surprised that An Post refusing to use them...

Will you give up on An Post refusing to use them .

It's not true .

Yes it not the primary method of sorting but there is someone in the sorting facilities to determine problematic addresses and use whatever means to find address , ( including eircodes and phone calls , if number available on package ) and direct them according ( source I have actually met someone whose job is to do that )

whiterebel wrote: »

When I was in Apple one of the biggest courier companies had a serious problem with Irish addresses due to the length of them. Very long place names, addresses with too many lines etc. I think one of the problems was lines with more than 31(?) characters. I know it was at least 6 months before they could change the coding. Couriers told Pat "Can't be told anything" Rabbite that Eircode wouldn't work with their systems. They decided to press ahead and do it anyway. Now people expect the couriers to jump up and down to facilitate Eircode

Seriously how did that courier company get a licence to operate in Ireland if they couldn't be bothered to properly handle our form of address for 6 months pre Eircode .

I think Rabbite was a bad minster because of his antics with Saorview but I think he was right to ignore them in this case

whiterebel

SPDUB wrote: »

Will you give up on An Post refusing to use them .

It's not true .

Yes it not the primary method of sorting but there is someone in the sorting facilities to determine problematic addresses and use whatever means to find address , ( including eircodes and phone calls , if number available on package ) and direct them according ( source I have actually met someone whose job is to do that )

Seriously how did that courier company get a licence to operate in Ireland if they couldn't be bothered to properly handle our form of address for 6 months pre Eircode .

I think Rabbite was a bad minster because of his antics with Saorview but I think he was right to ignore them in this case

Do couriers require a licence to operate in Ireland? It wasn't that they couldn't be bothered, it was a massive task to change it without affecting everything else. I think it actually took about 2 months to locate the problem because Ireland was such an insignificant part of the overall sales and deliveries.

le_girl

My three USPS parcels finally showed up an An Post tracking on Friday, they're all in Dublin Parcel Hub.

Has anyone else's updated beyond this point, gone through customs or even been delivered?

If I don't get them this week I'll be having to close my little business temporarily at the busiest time of the year, Black Friday. And I'm dealing with delays the other way since I sent 200+ parcels a week. Oh the stress

whiterebel

le_girl wrote: »

My three USPS parcels finally showed up an An Post tracking on Friday, they're all in Dublin Parcel Hub.

Has anyone else's updated beyond this point, gone through customs or even been delivered?

If I don't get them this week I'll be having to close my little business temporarily at the busiest time of the year, Black Friday. And I'm dealing with delays the other way since I sent 200+ parcels a week. Oh the stress

You’re better off ringing An Post tomorrow if you are relying on them. Their tracking is all over the place I find. They should be able to tell you if they have cleared customs and are ready for delivery

micke_doepse

According to AP support, I can expect my parcel to be processed by the end of the week. Dispatched in Germany on the 11/11.

le_girl

whiterebel wrote: »

You’re better off ringing An Post tomorrow if you are relying on them. Their tracking is all over the place I find. They should be able to tell you if they have cleared customs and are ready for delivery

By some miracle, they're all out for delivery here in Limerick this morning. Thank god for that. Must be a sign that the delays are clearing a bit cos they weren't delayed that much in the end.

Gally79

Was just onto AnPost (web chat again) According to Austrian Post, my parcel has left Austria on the 24th October, unfortunately there has been no tracking update since. AnPost advised they have not received the parcel as they would have scanned it and it would appear as received in Ireland via tracking info, having seen a lot of posts on here and on the news where packages have been received/delivered, on many occasions tracking was inconsistent. Now I am in a predicament, Austrian Post advised they have sent it to Ireland, AnPost advised they've never received it.

Darc19

Gally79 wrote: »

Was just onto AnPost (web chat again) According to Austrian Post, my parcel has left Austria on the 24th October, unfortunately there has been no tracking update since. AnPost advised they have not received the parcel as they would have scanned it and it would appear as received in Ireland via tracking info, having seen a lot of posts on here and on the news where packages have been received/delivered, on many occasions tracking was inconsistent. Now I am in a predicament, Austrian Post advised they have sent it to Ireland, AnPost advised they've never received it.

Austrian post will only know that it has scanned at dispatch, but not actually dispatched.

It's probably sitting airside cargo holding.

We had a shipment coming by air from China in the summer. It scanned to airport departure, but took 3 weeks before it was on a plane.

JamieTra2017

Has anybody had any luck from USA ?

greenfields46!

Darc19 wrote: »

Austrian post will only know that it has scanned at dispatch, but not actually dispatched.

It's probably sitting airside cargo holding.

We had a shipment coming by air from China in the summer. It scanned to airport departure, but took 3 weeks before it was on a plane.

ive given up enquiring about my parcel left uk on 10th because some an post agents say sld take 5-7 days others say 11 others say 2 weeks so really they dont know, so parcels are just in transit waiting to either be sent here or waiting in a cage to be scanned here, its a waiting game, last an post agent was at least honest & said please just he patientðŸ˜³v frustrating though

xl500

JamieTra2017 wrote: »

Has anybody had any luck from USA ?

I ordered an item from ETSY Usa It arrived here in Dublin 3 weeks later but it was with Courier not An Post

whiterebel

JamieTra2017 wrote: »

Has anybody had any luck from USA ?

Mod - can you be more specific? Questions like this aren't much use to anyone. Was it USPS, a courier, Addresspal? When was it sent? From where?

I have moved this to the USPS specific thread on this page.

JamieTra2017

whiterebel wrote: »

Mod - can you be more specific? Questions like this aren't much use to anyone. Was it USPS, a courier, Addresspal? When was it sent? From where?

Sorry sent with USPS. Last tracking is " Your item departed a transfer airport at Dublin on the 8th November at 8.51 am". I did read through the full forum and seen that U or L codes are not scanned in Ireland. I was just wondering if anybody had any luck.

ruffmut

I was onto an post support this morning about my amazon parcel that was sorted in dublin on the 14th Dec. They are blaming Covid for the delay and could not give me an estimated delivery.

I was onto Amazon and they have refuned me for it. I have noticed though that after this order I signed up to amazon prime. All my orders since are getting delivered within a week. Prime must be getting priority over non prime packages.

The Continental Op

ruffmut wrote: »

I was onto an post support this morning about my amazon parcel that was sorted in dublin on the 14th Dec. They are blaming Covid for the delay and could not give me an estimated delivery.

I was onto Amazon and they have refuned me for it. I have noticed though that after this order I signed up to amazon prime. All my orders since are getting delivered within a week. Prime must be getting priority over non prime packages.

That really is one of the main reasons for using Prime.

Non prime customers get sub standard couriers like iParcel, ascendia and Fastway along with much slower picking times.

My Amazon Prime story this week is that Prime deliveries with An Post seem to have settled down to a week. Longer picking times at the Amazon end, quicker to get scanned by An Post at Dublin but then a 4 day wait for delivery. In the past once it was scanned in Dublin stuff down to Waterford took 24 hours or less to be out for delivery.

eiei0

How are delays lately,

I'm a small packet coming from Spain hasn't updated since the 5th where it was ready for export from there,

Thanks,

greenfields46!

le_girl wrote: »

By some miracle, they're all out for delivery here in Limerick this morning. Thank god for that. Must be a sign that the delays are clearing a bit cos they weren't delayed that much in the end.

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet ðŸ™„

manna452121

greenfields46! wrote: »

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet &#55357;&#56900;

I am waiting 12 days for a parcel sent from Dún Laoghaire.It seems that Amazon are getting priority.

ACitizenErased

Waiting for a week now for a parcel that left Koln. Hope it's here by the end of the week.

emeldc

On the 4th November Easons sent me a book. On the 6th November an post sent me an email Saying that my book had been delivered and signed for by a particular person in Loughrea sorting office in Galway. I’m in Kilkenny. I’ve been on to them twice and they’re denying that it was ‘delivered’, just mis sorted. It’s just a book but that’s not the point. It’s been signed for and now I don’t know where it is. I use parcel post a fair bit and this type of thing with stuff going missing doesn’t inspire much confidence.

Agent Coulson

They seem to be playing hot potato with one of my parcels today in Dublin I've been waiting for it since it departed Liverpool on the 10th and turned up in Dublin today.

23 November 2020 17:04

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:58

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:29

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:02

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 15:09

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:59

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:25

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:43

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:37

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:13

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:06

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:52

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:47

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

le_girl

greenfields46! wrote: »

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet &#55357;&#56900;

manna452121 wrote: »

I am waiting 12 days for a parcel sent from Dún Laoghaire.It seems that Amazon are getting priority.

Mine weren't Amazon. They were from America via USPS.

My last delivery from the UK (not Amazon either) was sent on the 13th, showed up on An Post tracking on the 15th and delivered on the 18th. But maybe it was a slightly faster Royal Mail service, I'm not sure.

LfcIreland

greenfields46! wrote: »

how long were u waiting for them?!! im 12 days waiting for a uk parcel not even in an post system yet ðŸ™„

Im on day 22 from first point in ireland. I ordered 26 days ago

Darc19

emeldc wrote: »

On the 4th November Easons sent me a book. On the 6th November an post sent me an email Saying that my book had been delivered and signed for by a particular person in Loughrea sorting office in Galway. I’m in Kilkenny. I’ve been on to them twice and they’re denying that it was ‘delivered’, just mis sorted. It’s just a book but that’s not the point. It’s been signed for and now I don’t know where it is. I use parcel post a fair bit and this type of thing with stuff going missing doesn’t inspire much confidence.

If it's a 6pm or 2pm "signature" then yes that is an internal thing. So many new staff that mis directs will happen.

I don't see any posts where an item didn't eventually get delivered.

BTW, an post delivery volume hit over 2m parcels last week. Highest ever. So as said before, we all just need some extra patience.

edwardkiley

Hi
Does anyone know how long standard post from Germany is taking these days?

emeldc

Darc19 wrote: »

If it's a 6pm or 2pm "signature" then yes that is an internal thing. So many new staff that mis directs will happen.

I don't see any posts where an item didn't eventually get delivered.

BTW, an post delivery volume hit over 2m parcels last week. Highest ever. So as said before, we all just need some extra patience.

Yes it was signed for just before 2pm in Galway on the 5th. I entered the tracking number there again and it now says it was redirected to Dublin on the 13th. This is the 3rd time in a Dublin sorting office and twice in Galway. I don’t mind waiting but I have to assume it’s just sitting there for the last 10 days. I’ll definitely post back if and when I get it.

greenfields46!

Agent Coulson wrote: »

They seem to be playing hot potato with one of my parcels today in Dublin I've been waiting for it since it departed Liverpool on the 10th and turned up in Dublin today.

23 November 2020 17:04

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:58

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:29

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 16:02

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 15:09

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:59

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 14:25

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:43

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:37

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:13

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 13:06

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:52

Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

23 November 2020 12:47

We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

sorry but that’s hilarious!!!! they must be totally stressed!!! good its in d12 though anything i have that goes there usually arrives the next day, im also glad to see it arrived there is hope for mine yet left heathrow 10th nov ðŸ‘ðŸ¼

davetherave

Darc19 wrote: »

If it's a 6pm or 2pm "signature" then yes that is an internal thing. So many new staff that mis directs will happen.

I don't see any posts where an item didn't eventually get delivered.

BTW, an post delivery volume hit over 2m parcels last week. Highest ever. So as said before, we all just need some extra patience.

I have something coming Royal Mail international (Small Parcels) that the last update the seller has was that it entered Ireland on the 22nd of October, after being posted on the 19th of October. He redid the item and posted out a replacement on the 12th of November and there's no sign of that yet either but I'm not too worried about that yet.

You'd hope that the one from October is sitting in a cage in a sorting office or a DSU somewhere but after four weeks I'm not too hopeful.

The only other references or timeframes I have for a Royal Mail to Ireland are a a small parcel from just outside Glasgow posted on the 26th of October and delivered to me the 3rd of November, and a letter sized envelope posted the 9th and delivered the 19th.