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€15 - 20GB + Unlimited any network calls and texts + free roaming - Lycamobile

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Comments

  • #1502
    NATLOR
    Registered Users, Registered Users 2 Posts: 2,318 ✭✭✭NATLOR


    Ush1 wrote: »
    Thanks lads, I'm an idiot. Not used to prepay.:)

    FYI There is a way of only paying 7.50 a month if you can avoid using texts

    Month 1 top up by 15 euro you get all calls, 15gb data and keep your 15 euro

    Month 2 use the 15 euro to buy the Ireland Plus bundle

    Just make sure not to use auto renew


  • #1503
    ian_m
    Registered Users, Registered Users 2 Posts: 1,322 ✭✭✭ian_m


    zell12 wrote: »
    Updated deal with the extra GBs & texts

    As earlier stated, with Lyca:
    Month1 - Topup by €15, get free calls, 15gb, keep the €15
    Month2 - Use the €15 to buy a IrelandPlus, free calls, free texts, 25gb.
    Net cost is €7.50pm
    The free credit cannot be used to purchase additional Lycamobile products (i.e. bundles, roaming Services)
    https://www.lycamobile.ie/en/top-up-offers
    Anyone had any issues with this?


  • #1504
    Suckit
    Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    ian_m wrote: »
    The free credit cannot be used to purchase additional Lycamobile products (i.e. bundles, roaming Services)
    https://www.lycamobile.ie/en/top-up-offers
    Anyone had any issues with this?

    Nope.

    Biggest issues are to remember not to text for the first month, and to remember to put on reminder to pay for 2nd month with the credit before it starts being used as phone credit.


  • #1505
    NATLOR
    Registered Users, Registered Users 2 Posts: 2,318 ✭✭✭NATLOR


    ian_m wrote: »
    The free credit cannot be used to purchase additional Lycamobile products (i.e. bundles, roaming Services)
    https://www.lycamobile.ie/en/top-up-offers
    Anyone had any issues with this?

    That is correct any free credit you receive from Lyca cant be used to buy any of their products

    The post you quoted is nothing to do with free credit


  • #1506
    pjq
    Registered Users, Registered Users 2 Posts: 378 ✭✭pjq


    As I understand it Free Credit is when thy gave u an extra bonus credit of €1.50 when u topped up by €15- . They don't give this bonus at the moment.

    BTW , don't overlook the €9 National S Bundle for light users
    300 National Mins ,300 National Text + 1 GB National Data+ EU Roaming


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  • #1507
    Ush1
    Registered Users, Registered Users 2 Posts: 11,476 ✭✭✭✭Ush1


    I filled in the transfer mobile number on the site but haven't received the verification code over SMS. Clicked resend an all. Does it normally take a long time to receive?


  • #1508
    Ush1
    Registered Users, Registered Users 2 Posts: 11,476 ✭✭✭✭Ush1


    Ush1 wrote: »
    I filled in the transfer mobile number on the site but haven't received the verification code over SMS. Clicked resend an all. Does it normally take a long time to receive?

    Okay so phoned support and they told me they can't transfer my number from Virgin Mobile, so I would have to port my number to another provider like Three first and then port it over from Three to Lyca.

    Absolutely ridiculous!:mad:


  • #1509
    ian_m
    Registered Users, Registered Users 2 Posts: 1,322 ✭✭✭ian_m


    Ush1 wrote: »
    Okay so phoned support and they told me they can't transfer my number from Virgin Mobile, so I would have to port my number to another provider like Three first and then port it over from Three to Lyca.

    Absolutely ridiculous!:mad:


    I think the problem is Virgin. They appear to be blocking porting calls from Lyca. I have transferred to Lyca before and had no problem. Virgin would be the ones I wouldn't trust. I am having the same problem.


  • #1510
    Ush1
    Registered Users, Registered Users 2 Posts: 11,476 ✭✭✭✭Ush1


    ian_m wrote: »
    I think the problem is Virgin. They appear to be blocking porting calls from Lyca. I have transferred to Lyca before and had no problem. Virgin would be the ones I wouldn't trust. I am having the same problem.

    Are they allowed to block like that? Would it be worth calling virgin?


  • #1511
    ian_m
    Registered Users, Registered Users 2 Posts: 1,322 ✭✭✭ian_m


    They are not allowed but I bet they will blame it on Lyca or have very little help to offer.


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  • #1512
    Ush1
    Registered Users, Registered Users 2 Posts: 11,476 ✭✭✭✭Ush1


    ian_m wrote: »
    They are not allowed but I bet they will blame it on Lyca or have very little help to offer.

    Got on to virgin, explained the situation and predictably they said to contact the other providers support.

    I was also told I can't get the 5 euro for 5 months deal because I'm only a mobile customer, no BB, TV or home phone. What a joke.

    I'm gonna give comreg a ring tomorrow and try get some satisfaction.


  • #1513
    ian_m
    Registered Users, Registered Users 2 Posts: 1,322 ✭✭✭ian_m


    Ush1 wrote: »
    Got on to virgin, explained the situation and predictably they said to contact the other providers support.

    I was also told I can't get the 5 euro for 5 months deal because I'm only a mobile customer, no BB, TV or home phone. What a joke.

    I'm gonna give comreg a ring tomorrow and try get some satisfaction.

    This is the problem with Virgin. When you have to call them its mega hassle. Save yourself some pain and just get a sim card from another provider, then switch to Lyca. I got a Tesco SIM yesterday and ported over within a few hours. I will keep it until my all inclusives run out then switch to Lyca.


  • #1514
    deiseindublin
    Registered Users, Registered Users 2 Posts: 2,263 ✭✭✭deiseindublin


    I'm trying to hop between Networks at mo. Do any actual shops give free SIMs now?


  • #1515
    NATLOR
    Registered Users, Registered Users 2 Posts: 2,318 ✭✭✭NATLOR


    Is there anything particular that needs to be done to set up roaming in Europe. (my daughter is off to Portugal at the weekend)

    TIA


  • #1516
    0lddog
    Registered Users, Registered Users 2 Posts: 3,292 ✭✭✭0lddog


    Seems that all the 'national' bundles include EU roaming

    ( https://www.lycamobile.ie/en/bundle )

    I would guess that she may not need to be subscribed to a bundle to make calls when roaming but it might get a bit expensive.

    ( http://lycamobile.ie/sysimages/mediamanager/EU_Roaming_IrelandEN.pdf price list still correct ?)


  • #1517
    NATLOR
    Registered Users, Registered Users 2 Posts: 2,318 ✭✭✭NATLOR


    0lddog wrote: »
    Seems that all the 'national' bundles include EU roaming

    ( https://www.lycamobile.ie/en/bundle )

    I would guess that she may not need to be subscribed to a bundle to make calls when roaming but it might get a bit expensive.

    ( http://lycamobile.ie/sysimages/mediamanager/EU_Roaming_IrelandEN.pdf price list still correct ?)

    Thanks yeah have her on the Ireland plus bundle but does she need to do anything specific when she arrives eg what network to connect to,any settings to be changed etc

    Also do any calls and texts made come out of the bundle or will she be charged


  • #1518
    0lddog
    Registered Users, Registered Users 2 Posts: 3,292 ✭✭✭0lddog


    NATLOR wrote: »
    Thanks yeah have her on the Ireland plus bundle but does she need to do anything specific when she arrives eg what network to connect to,any settings to be changed etc


    I dont know. Hopefully someone who has been & done it will pop in :)

    NATLOR wrote: »
    Also do any calls and texts made come out of the bundle or will she be charged


    "From 26-09-2017, the customers that buy one of our “EU Roaming” bundles are able to use their bundle allowances while roaming in the EU/EEA countries. Customers are advised that there is a maximum usage cap applied for data while roaming in EU/EEA. From 01-01-2018 the cap for IRELAND Plus is 4.25GB data, for STUDENT Plus is 4.25GB and for NATIONAL S is 1GB data. If, over a 4-month period, your use of EU/EEA roaming services is greater than your domestic usage we will notify you of this and then charge you at national PAYG rates. Non-EU/EEA countries calls will be charged at standard roaming charges. EU/EEA roaming services are enabled for customers who travel for holidays or short trips and note that the SIM card must be first used (activated) in the home country in order to take advantage of this promotion. The free calls to all the Lycamobile numbers in Poland and Romania are not included in roaming."


  • #1519
    Boxfresh
    Registered Users, Registered Users 2 Posts: 1,303 ✭✭✭Boxfresh


    I'm with Lyca now for a few months. My wife just informed me that any time she tries to call me she always has trouble getting through to me.

    We have just tested this with her sitting beside me in good coverage and it takes her about 5 attempts til my phone starts ringing.

    Any one else have any such issues?

    Obviously not good enough - thinking of switching.


  • #1520
    pjq
    Registered Users, Registered Users 2 Posts: 378 ✭✭pjq


    NATLOR wrote: »
    Is there anything particular that needs to be done to set up roaming in Europe. (my daughter is off to Portugal at the weekend)

    TIA

    I think that this is what your looking for, sometimes its simple and straightforward using the Lyca widget .

    https://www.boards.ie/vbulletin/showthread.php?p=103709785


  • #1521
    vevo
    Registered Users, Registered Users 2 Posts: 44 ✭vevo


    Boxfresh wrote: »
    I'm with Lyca now for a few months. My wife just informed me that any time she tries to call me she always has trouble getting through to me.

    We have just tested this with her sitting beside me in good coverage and it takes her about 5 attempts til my phone starts ringing.

    Any one else have any such issues?



    Obviously not good enough - thinking of switching.


    My data download with Lyca has deteriorated massively. I did a speed test this morning and I only got 0.2mbs download rate whilst my wife is getting in the region of 5mbs on 3G from 3.ie at the same time. Ive tries to contact Lyca about this but as yet no response. I'll be switching to Tesco prepay as they've got 4G noe


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  • #1522
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    vevo wrote: »
    My data download with Lyca has deteriorated massively. I did a speed test this morning and I only got 0.2mbs download rate whilst my wife is getting in the region of 5mbs on 3G from 3.ie at the same time. Ive tries to contact Lyca about this but as yet no response. I'll be switching to Tesco prepay as they've got 4G noe

    Save yourself the pain and steer clear of Tesco. They have major problems with signal dropping/phones dropping off the network at the moment. They have always been patchy but lately has been brutal. Have a look at Vodafone or eir. They have become more competitive in the last year in my opinion. I'm on Vodafones Data user plan. There's a big thread in bargain alerts on it.

    https://www.buymeacoffee.com/dopetech.ie



  • #1523
    Fingers Mcginty
    Registered Users, Registered Users 2 Posts: 2,569 ✭✭✭Fingers Mcginty


    Just setup and ported my old number. Works fine apart from showing I'm roaming all the time. Sent lyca am email already but nothing back. Having any of you had this issue?


  • #1524
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    Just setup and ported my old number. Works fine apart from showing I'm roaming all the time. Sent lyca am email already but nothing back. Having any of you had this issue?

    All mnvo's "roam" on the network they piggyback off eg.3. So you will also need to make sure data roaming is enabled at all times.

    https://www.buymeacoffee.com/dopetech.ie



  • #1525
    Fingers Mcginty
    Registered Users, Registered Users 2 Posts: 2,569 ✭✭✭Fingers Mcginty


    Really... Its just annoying that it keeps alerting me on my garmin watch that data roaming is enabled. Watch is constantly vibrating with the aforementioned alert.


  • #1526
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    Fingers Mcginty wrote: »
    Really... Its just annoying that it keeps alerting me on my garmin watch that data roaming is enabled. Watch is constantly vibrating with the aforementioned alert.

    Yes. It's the same on all mnvo's. What is your monthly usage and spend currently?

    https://www.buymeacoffee.com/dopetech.ie



  • #1527
    rustledjimmies
    Registered Users, Registered Users 2 Posts: 1,083 ✭✭✭rustledjimmies


    Fingers Mcginty wrote: »
    Really... Its just annoying that it keeps alerting me on my garmin watch that data roaming is enabled. Watch is constantly vibrating with the aforementioned alert.


    The other half has a Forerunner 235 and is also on Lyca - this hasn't happened ever. Maybe you need to allow data roaming (phone setting) or similar?


  • #1528
    Fingers Mcginty
    Registered Users, Registered Users 2 Posts: 2,569 ✭✭✭Fingers Mcginty


    Sir Dosser wrote: »
    Yes. It's the same on all mnvo's. What is your monthly usage and spend currently?

    im on the 25GB package 15 euros


  • #1529
    Fingers Mcginty
    Registered Users, Registered Users 2 Posts: 2,569 ✭✭✭Fingers Mcginty


    rustledjimmies wrote: »
    The other half has a Forerunner 235 and is also on Lyca - this hasn't happened ever. Maybe you need to allow data roaming (phone setting) or similar?

    Yup same watch as mine. Data roaming is enabled on the phone. If i don't have it ticked i cant get internet


  • #1530
    footing
    Registered Users Posts: 151 ✭✭footing


    Wondering whether the major problems I'm having are caused by Lyca or just the general network? Calls cut off, people not getting through to me, etc etc. Thought it was my phone so bought a new one. No improvement.


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  • #1531
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    footing wrote: »
    Wondering whether the major problems I'm having are caused by Lyca or just the general network? Calls cut off, people not getting through to me, etc etc. Thought it was my phone so bought a new one. No improvement.

    Probably a mixture of both.

    https://www.buymeacoffee.com/dopetech.ie



  • #1532
    zell12
    Registered Users, Registered Users 2 Posts: 25,996 ✭✭✭✭zell12


    "SMS to short code numbers facility is not live at present with Lycamobile"

    Means you cannot text some radio stations or enter competitions (5xxxx) - which could be viewed as a positive


  • #1533
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    zell12 wrote: »
    "SMS to short code numbers facility is not live at present with Lycamobile"

    Means you cannot text some radio stations or enter competitions (5xxxx) - which could be viewed as a positive

    Or a royal pita if you cannot use Google 2fa or get texts from your bank.

    https://www.buymeacoffee.com/dopetech.ie



  • #1534
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    vevo wrote: »
    My data download with Lyca has deteriorated massively. I did a speed test this morning and I only got 0.2mbs download rate whilst my wife is getting in the region of 5mbs on 3G from 3.ie at the same time. Ive tries to contact Lyca about this but as yet no response. I'll be switching to Tesco prepay as they've got 4G noe

    yes the data speeds are brutal. I'm thinking of getting out.
    I imagine it's because they are assigned the lowest quality of service (QoS) on the three network.


  • #1535
    biebiebie
    Registered Users, Registered Users 2 Posts: 1,997 ✭✭✭biebiebie


    Just tried a speed test there myself and getting average 9.44Mbps (in Dublin).
    I'm still happy considering the price being charged.
    Obviously ones mileage might vary.

    The last time I tried Tesco earlier this year it was shocking with numerous loss of service throughout the day. This required switching airplane mode to reconnect or even a reboot. Very frustrating. Don't know if it's still the same today though.


  • #1536
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    biebiebie wrote: »
    Just tried a speed test there myself and getting average 9.44Mbps (in Dublin).
    I'm still happy considering the price being charged.
    Obviously ones mileage might vary.

    The last time I tried Tesco earlier this year it was shocking with numerous loss of service throughout the day. This required switching airplane mode to reconnect or even a reboot. Very frustrating. Don't know if it's still the same today though.

    I might get that speed at 3am but never during the day. I'd be happy with 3Mbps constant but it frequently goes to edge (no speed basically). this is across different phones.


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  • #1537
    NewClareman
    Registered Users, Registered Users 2 Posts: 1,479 ✭✭✭NewClareman


    footing wrote: »
    Wondering whether the major problems I'm having are caused by Lyca or just the general network? Calls cut off, people not getting through to me, etc etc. Thought it was my phone so bought a new one. No improvement.

    I had major problems, people unable to get through, often with no notification of a missed call. Finally bit the bullet and moved to Vodafone.


  • #1538
    castle2012
    Registered Users, Registered Users 2 Posts: 1,014 ✭✭✭castle2012


    NewClareman wrote: »
    footing wrote: »
    Wondering whether the major problems I'm having are caused by Lyca or just the general network? Calls cut off, people not getting through to me, etc etc. Thought it was my phone so bought a new one. No improvement.

    I had major problems, people unable to get through, often with no notification of a missed call. Finally bit the bullet and moved to Vodafone.
    I had to do the same. You pay for what you get I'm afraid. The Vodafone data speeds are incredible on 4g but also on 3g


  • #1539
    NewClareman
    Registered Users, Registered Users 2 Posts: 1,479 ✭✭✭NewClareman


    castle2012 wrote: »
    I had to do the same. You pay for what you get I'm afraid. The Vodafone data speeds are incredible on 4g but also on 3g

    Funny enough, down near Castlegregory, in Kerry, the Lycamobile data is often far better than VF. In the peak summertime, I’ll still use Lycamobile as a backup (dual SIM).


  • #1540
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    NewClareman wrote: »
    Funny enough, down near Castlegregory, in Kerry, the Lycamobile data is often far better than VF. In the peak summertime, I’ll still use Lycamobile as a backup (dual SIM).

    uncongested rural area I wouldn't be surprised. all down to the QoS (quality of service) algorithm that is in operation. all I can say that it's not good in high urban situation


  • #1541
    Boxfresh
    Registered Users, Registered Users 2 Posts: 1,303 ✭✭✭Boxfresh


    NewClareman wrote: »
    I had major problems, people unable to get through, often with no notification of a missed call. Finally bit the bullet and moved to Vodafone.

    Had the same issues too. Wasn't good enough.


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  • #1542
    sheroman01
    Registered Users Posts: 4,685 ✭✭✭sheroman01


    Was thinking of getting this but latest comment seem to suggest speeds aren't great/consistent. What are peoples alternatives? I guess going for any €20 deal with vodafone or three is the best?


  • #1543
    biebiebie
    Registered Users, Registered Users 2 Posts: 1,997 ✭✭✭biebiebie


    Vodafone student X deal €20 / month... See previous bargain alert for details


  • #1544
    Suckit
    Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    This crowd are terrible.
    Doing my head in. There are at least 5 numbers that I can't text and there are some that can't text me, there are also numbers that can't ring/be called.

    I rang customer helpline only to be told by a girl that it was all the other peoples phones or service providers that were at fault. That it couldn't be them. When I tried to explain to her that it was definitely them (there is another family member using lyca with similar issues), she raised her voice to tell me I was wrong. I eventually finished that call and rang back. Got a guy, he took details, opened a ticket and told me it would take 24 hours. That was a week and a half ago.
    I rang back today, gave my ticket number, had to give all the same details - how many handsets have I tried, what number can I not text (not numbers), what date did I text them, have I tried +3538 instead of 08 and they will get back to me in 24 hours.

    This has become a biger problem, the list of numbers I am unable to text is growing. Thet cannot be completely unaware of this issue. I'll see what they say tomorrow.

    Are others here having the same issue? I know others were, but they may all have left since. Is there anybody still using lyca, with those or similar issues?


  • #1545
    extrapolate
    Registered Users Posts: 97 ✭✭extrapolate


    I had the same issues, took forever to get them to accept the issue was on their side but not after being told repeatedly it was the fault of other providers. They eventually did fix this issue though but it took lots of following up with them if the time they gave me had expired. So I'm sure they're very aware of this and don't know why they are dismissive about it and don't just sort it. Not sure what the loss is to them tbh.


  • #1546
    Baron Kurtz
    Closed Accounts Posts: 1,261 ✭✭✭Baron Kurtz


    Tried to top up 5 euro through Paypal to test out the network. Payment confirmed on Paypal account. Nothing has been topped up yet on the LM account. Ominous beginning to a test-run.


  • #1547
    September1
    Registered Users Posts: 1,434 ✭✭✭September1


    Baron Kurtz wrote: »
    Tried to top up 5 euro through Paypal to test out the network. Payment confirmed on Paypal account. Nothing has been topped up yet on the LM account. Ominous beginning to a test-run.


    It seems PayPal topups are take longer time to be processed in my experience.


  • #1548
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    yes can take up to 1/2 an hour to come through sometimes


  • #1549
    JaCrispy
    Registered Users Posts: 628 ✭✭✭JaCrispy


    Anybody having a problem buying an Ireland Plus bundle with existing credit? When I click on A/C Balance it redirects back to the bundle screen. I've tried it on 2 different numbers and numerous browsers but all give the same problem.


  • #1550
    NATLOR
    Registered Users, Registered Users 2 Posts: 2,318 ✭✭✭NATLOR


    JaCrispy wrote: »
    Anybody having a problem buying an Ireland Plus bundle with existing credit? When I click on A/C Balance it redirects back to the bundle screen. I've tried it on 2 different numbers and numerous browsers but all give the same problem.

    You can do it from your phone
    Dial *139*2015# and follow instructions


  • #1551
    Suckit
    Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    I topped up using paypal for my sister at 22:40. Almost an hour ago now and still no sign of it. I know lately it can take up to 30 mins, but this is taking the p*ss a little, assuming it's automated.


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