Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Screwfix deliveries

Options
12467

Comments

  • Options
    #92
    Bawnmore
    Registered Users Posts: 1,740 ✭✭✭Bawnmore


    Checks out window again for delivery man. Nope, not yet.


  • Options
    #93
    Bawnmore
    Registered Users Posts: 1,740 ✭✭✭Bawnmore


    Status changed to arrived in destination country yesterday, and got a text to say that the order is on the way this morning. Hopefully not much longer now. I'd be extremely slow to order from Screwfix again until they manage to get delivery times sorted though.


  • Options
    #94
    odoliam
    Registered Users Posts: 52 ✭✭odoliam


    Received delivery yesterday from 10-Jan order
    Tracking info still says arrived in destination country...not delivered!!

    Still waiting on another delivery ordered on 19-Jan - though that already says arrived in country as of yesterday
    Hopefully things are speeding up


  • Options
    #95
    Leftyflip
    Registered Users Posts: 7,463 ✭✭✭Leftyflip


    Mine arrived today, after 15 days if waiting.
    I foolishly ordered some other bits off then last week too.
    After that I'm done with them. I'll stick local, can't be arsed with the faffing about.


  • Options
    #96
    fabo1thecross
    Registered Users Posts: 143 ✭✭fabo1thecross


    Gls tracking is telling that my parcel history is finished. What ever that means.


  • Advertisement
  • Options
    #97
    Leftyflip
    Registered Users Posts: 7,463 ✭✭✭Leftyflip


    Leftyflip wrote: »
    Mine arrived today, after 15 days if waiting.
    I foolishly ordered some other bits off then last week too.
    After that I'm done with them. I'll stick local, can't be arsed with the faffing about.

    Oh, three of the eight items arrived. Apparently there was two boxes with the same barcode. So instead of handing over both boxes, they handed over one.


  • Options
    #98
    fabo1thecross
    Registered Users Posts: 143 ✭✭fabo1thecross


    Still nothing. Starting to lose hope of ever getting my delivery.


  • Options
    #99
    game4it70
    Registered Users Posts: 2,123 ✭✭✭game4it70


    fabo1thecross wrote: »
    Still nothing. Starting to lose hope of ever getting my delivery.

    Yeah me too :(
    I mailed them on Thursday morning and have not heard back yet.


  • Options
    #100
    Leftyflip
    Registered Users Posts: 7,463 ✭✭✭Leftyflip


    game4it70 wrote: »
    Yeah me too :(
    I mailed them on Thursday morning and have not heard back yet.

    Any of my queries were met with a generic reply, I was waiting 16 days for my order, and even GLS made a balls of that.


  • Options
    #101
    Bawnmore
    Registered Users Posts: 1,740 ✭✭✭Bawnmore


    Still nothing here either. 4th Jan order.


  • Advertisement
  • Options
    #102
    muddle84
    Registered Users Posts: 1,679 ✭✭✭muddle84


    I got a call from the UK screwfix today, got cut off so rang back uk screwfix. So basically 1 of 3 items were delivered to me and thenother two are delivered based on their records so they have now classed them as lost. I was given the option of a refund or reorder so toke the refund on one item and reordered the second one as I can't seem to source it anywhere else.

    They assured me the delivery shouldn't be any longer than 2 weeks as they have got to the bottom of the customs issues now. Time will tell!


  • Options
    #103
    game4it70
    Registered Users Posts: 2,123 ✭✭✭game4it70


    My GLS has changed to "The parcel has reached the parcel center."
    At least it seems to still be in the system.


  • Options
    #104
    fabo1thecross
    Registered Users Posts: 143 ✭✭fabo1thecross


    Mine is at the parcel centre since the 20th.


  • Options
    #105
    game4it70
    Registered Users Posts: 2,123 ✭✭✭game4it70


    fabo1thecross wrote: »
    Mine is at the parcel centre since the 20th.

    I have just noticed mine was there on the 20th too plus the same message on the 29th :confused:


  • Options
    #106
    fabo1thecross
    Registered Users Posts: 143 ✭✭fabo1thecross


    It's a right little mess. Pity.


  • Options
    #107
    Moyglish
    Registered Users Posts: 725 ✭✭✭Moyglish


    Those of you having issues with delivery from Screwfix, were ye ordering from the .ie or .com (UK) site?


  • Options
    #108
    swampgas
    Registered Users Posts: 3,535 ✭✭✭swampgas


    Moyglish wrote: »
    Those of you having issues with delivery from Screwfix, were ye ordering from the .ie or .com (UK) site?

    I ordered from the .ie. site in early Jan. I had an email on the 18th that the goods were in Ireland (having been shipped from the UK) and were awaiting customs clearance. I've heard nothing since.


  • Options
    #109
    Bawnmore
    Registered Users Posts: 1,740 ✭✭✭Bawnmore


    Moyglish wrote: »
    Those of you having issues with delivery from Screwfix, were ye ordering from the .ie or .com (UK) site?

    Irish site here as well.


  • Options
    #110
    Imnewhere09
    Registered Users Posts: 8 ✭Imnewhere09


    Bought 1st January. Irish site. Kept getting standard email replies about Brexit until 25th January when they claim to of sent a new item. Tracking now stuck on exported.


  • Options
    #111
    Leftyflip
    Registered Users Posts: 7,463 ✭✭✭Leftyflip


    Moyglish wrote: »
    Those of you having issues with delivery from Screwfix, were ye ordering from the .ie or .com (UK) site?

    Irish site, everything gets shipped from the UK as they don't have an Irish warehouse. So it doesn't matter if it's in stock in Ireland, it'll still ship from the UK, well that's what their representative told me anyway


  • Advertisement
  • Options
    #112
    game4it70
    Registered Users Posts: 2,123 ✭✭✭game4it70


    My tracking now showing as "The parcel has reached the parcel center" for the 3rd time.

    Reply from my inquiry.
    Good morning

    Thank you for your email regarding the delivery of your order.

    As previously advised by my colleague we are unfortunately experiencing delays with the delivery of orders due to Brexit.

    I can see from the tracking that your parcel is now in Ireland, however parcels are still taking a time to clear customs in Ireland. Once the parcel has reached the delivery depot we would expect the parcel to go out for delivery within 3 to 4 working days.

    Please accept my apologies for any disappointment that this matter may have caused.

    Kind regards
    Brenda
    Ireland Enquiries


  • Options
    #113
    mac_09
    Registered Users Posts: 86 ✭✭mac_09


    Mine was Irish site also, which was annoying as I only ordered online as 1 of the items (which I didn't really need) was not in stock in store.

    I've mentioned before, if it wasn't urgent and could wait 3 weeks for the item(s) I would have no problem ordering again. If urgent I would look to an alternative.

    Here's the details of my order if it helps.

    25/01/2021 11:11
    The parcel is expected to be delivered during the day.

    Ireland
    25/01/2021 06:48
    The parcel has reached the parcel center.

    Ireland
    23/01/2021 14:49
    The parcel has reached the parcel center.

    Ireland
    19/01/2021 20:06
    The parcel has reached the parcel center.

    Ireland
    08/01/2021 20:50
    The parcel has left the parcel center.

    United Kingdom
    08/01/2021 20:50
    The parcel was handed over to GLS.

    United Kingdom
    07/01/2021 10:24
    The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.

    United Kingdom


  • Options
    #114
    quazzy
    Registered Users Posts: 1,305 ✭✭✭quazzy


    Hi all,

    Has anyone tried to use their click and collect option?

    I'm looking to get a Mitre Saw and all the delivery issues is putting me off.

    Also, any other reliable site that you might recommend for a mitre saw?


  • Options
    #115
    Bullocks
    Registered Users Posts: 5,890 ✭✭✭Bullocks


    quazzy wrote: »
    Hi all,

    Has anyone tried to use their click and collect option?

    I'm looking to get a Mitre Saw and all the delivery issues is putting me off.

    Also, any other reliable site that you might recommend for a mitre saw?

    I have. There's no bother if they have it in stock. You can still walk into their shop and check if what you want is in stock either


  • Options
    #116
    Bawnmore
    Registered Users Posts: 1,740 ✭✭✭Bawnmore


    Well that's frustrating - they delivered it to themselves.

    image.png


  • Options
    #117
    mloc123
    Registered Users Posts: 9,454 ✭✭✭mloc123


    One of mine went "out for delivery" on the 29th... he must be. taking to long way here


  • Options
    #118
    Bawnmore
    Registered Users Posts: 1,740 ✭✭✭Bawnmore


    I just checked the delivery by chance. No notification or anything to let me know if was returned. I understand there's difficulties post Brexit, but it's all been handled fairly badly for me at Screwfix. Have emailed customer service to see what happens next.


  • Options
    #119
    game4it70
    Registered Users Posts: 2,123 ✭✭✭game4it70


    Mine arrived today after 4 weeks.


  • Options
    #120
    fabo1thecross
    Registered Users Posts: 143 ✭✭fabo1thecross


    There’s hope so.


  • Advertisement
  • Options
    #121
    fabo1thecross
    Registered Users Posts: 143 ✭✭fabo1thecross


    Gls updated there now showing in knock and out for delivery today. Fingers crossed.


Advertisement