Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

Daz_ · 18-05-2020 12:49pm

Has anyone had any dealings with Regional Broadband ? Kildare area . 30 MBs for 38 euro per month - 14 days cooling off if not happy - all seems ok on paper “wireless / mobile network
Thanks

CBear1993 · 19-05-2020 12:38pm

Hi folks,
I live in rural downings,county donegal.

I've had a crappy vodafone "dongle" that sits in the window and I'm about to tear my hair out because of it.

Zoom calls/skypes etc have been impossible with clients.

I've used switcher/bonkers.ie but I really don't want to take the gamble on a provider and then the service to be crap when I have it!

I've been coming up here for years but I only moved with my wife last year so we don't really know the neighbours well enough to ask such a question.

I've been on EIR/Vodafone/SKy/Virgin/Three website to check their coverage map, but it's hard to tell whether reception is good...

Thank you in advance!! Best quote I've gotten is €40 per month from Sky, €30 per month from virgin which goes up after 6 months.. a bit higher than i wanted to pay to be honest with you. My son gets cheaper and he lives in dublin city!!

They all try to sell you a phone line as well? which i don't have or want. it's really just for browsing/admin. I alreadyhave Sky TV.

Ah-Watch · 19-05-2020 12:42pm

Have you checked airwire.ie/avail to see what is available to you?

CBear1993 · 19-05-2020 12:55pm

Just been on it now yeah thanks. their offerings are €40 per month also.

and saying we can get VDSL whatever that is

Ah-Watch · 19-05-2020 12:58pm

CBear1993 wrote: »

Just been on it now yeah thanks. their offerings are €40 per month also.

and saying we can get VDSL whatever that is

VDSL is FTTC so proper broadband through the phoneline. This normally means you'll get better broadband using fixed line broadband than mobile broadband. Vodafone are doing it for €20 for the first 6 months and then €35 for the second 6 months and free connection. Eir are €29.99 per month but with a €50 connection fee.

If you're in a contract for the dongle Vodafone used to waive the rest of the contract if you got fixedline broadband installed with them too- worth checking that out.

The Cush · 19-05-2020 9:43pm

CBear1993 wrote: »

Just been on it now yeah thanks. their offerings are €40 per month also.

and saying we can get VDSL whatever that is

FTTC/VDSL (up to 100 Mbps) speed vs. line distance, via copper phoneline from a cabinet or local exchange

adocholiday · 25-05-2020 10:42pm

Baoithin66 wrote: »

Hi did you get sorted? I am now in the same position and getting through to Eir to find out what they offer is nearly impossible

Sorry just seeing this now. No didn't get sorted been dragging my feet on it. Going to sort this week probably move to Vodafone for pricing alone.

Fant11 · 26-05-2020 7:11pm

Hi guys, quick question about Sky siro.

Looking at installing 1gb, 40 euro per month for first 12 months.

As this 1gb rises to 95 euro a month after the first year, can I simply downgrade to 150mbs broadband and pay 75 euro or switch provider? Is this what a lot of ppl are doing as the cost after 12 months is prohibitive.

Fant11 · 26-05-2020 7:30pm

Fant11 wrote: »

Hi guys, quick question about Sky siro.

Looking at installing 1gb, 40 euro per month for first 12 months.

As this 1gb rises to 95 euro a month after the first year, can I simply downgrade to 150mbs broadband and pay 75 euro or switch provider? Is this what a lot of ppl are doing as the cost after 12 months is prohibitive.

Just to add; SIRO website & Sky website both saying 1gb speeds available at my house. However, Eir saying only 100mbs. Why would there not be consistency with each provider?

Digiweb · 26-05-2020 9:02pm

Fant11 wrote: »

Just to add; SIRO website & Sky website both saying 1gb speeds available at my house. However, Eir saying only 100mbs. Why would there not be consistency with each provider?

Because Eir don't sell the Siro service they have their own network which they wholesale to other providers and also retail to customers, Siro don't sell directly to customer's they provide it through a list of retailers

Fant11 · 26-05-2020 9:21pm

Digiweb wrote: »

Because Eir don't sell the Siro service they have their own network which they wholesale to other providers and also retail to customers, Siro don't sell directly to customer's they provide it through a list of retailers

Thanks. So which can I take as more reliable? The Sky or Eir recommendations?

The Cush · 26-05-2020 10:10pm

Fant11 wrote: »

Thanks. So which can I take as more reliable? The Sky or Eir recommendations?

Both are correct for the technologies they use to deliver broadband, Sky's offering is over fibre cable to the home (FTTH) while eir's is over copper line (FTTC/VDSL)

27-05-2020 10:27am

Currently have eir FTTH (BB&TV) @55pm - this is about to jump to 105pm as 12 months is up.
Do I have any other options ?
Its rural btw.

Marlow · 27-05-2020 12:16pm

BrownFinger wrote: »

Currently have eir FTTH (BB&TV) @55pm - this is about to jump to 105pm as 12 months is up.
Do I have any other options ?
Its rural btw.

Lots to choose from: https://fibrerollout.ie/rollout-map/where-to-buy/

/M

fieldofsheep · 27-05-2020 1:10pm

Given that a number of these technologies/networks are well established, I still find it a bit frustrating at the lack of OpenEir FTTH products on provider comparison website such as switcher.ie and bonkers.ie - by browsing these sites, you wouldn't think that there is a provider for close to 300,000 premises in Ireland. When I input my Eircode into Bonkers.ie, all I get back are 'part-fibre' results (despite me having been on OpenEir FTTH for the last 2 years).

I did e-mail Bonkers.ie about it in January 2019 and they assured me that it would be added in 'the next couple of weeks' :rolleyes:

My other bugbear would be to do with availability checking on various websites - it still relies on a list of known addresses, or the landline number. On both the Vodafone and Eir websites (ironically my current and previous providers respectively), my address can't be found, and I also don't have a landline number any more to check. I can chat to their representatives, give them my Eircode and they can confirm my FTTH availability. Airwire would be the gold standard when checking what's available - put in your Eircode and it will return exactly what internet connection types are available at your premises.

In short, I'd like to be able to put my Eircode into a comparison website, and get the best deals for the broadband connection type I have!

PS. In terms of the best OpenEir FTTH deal out there, Eir are offering a 1Gb package that includes Eir Sports and 1 year of Amazon Prime for €55 a month (it is a 24 month contract though) - has anyone found a better deal than that? They also do the 150Mb package for €30 per month, with a 12 month contract.

Marlow · 27-05-2020 2:20pm

fieldofsheep wrote: »

Given that a number of these technologies/networks are well established, I still find it a bit frustrating at the lack of OpenEir FTTH products on provider comparison website such as switcher.ie and bonkers.ie - by browsing these sites, you wouldn't think that there is a provider for close to 300,000 premises in Ireland. When I input my Eircode into Bonkers.ie, all I get back are 'part-fibre' results (despite me having been on OpenEir FTTH for the last 2 years).

Bonkers.ie and switcher.ie are sales sites. They only list providers, who pay them and they have no real interest in picking up regional providers.

They get commission for every sale.

So they are not really objective or complete anyhow.

/M

Daz_ · 28-05-2020 9:09pm

Hey does anyone know if you can end a Vodafone broadband contract early ? Do you have to pay the remaining months fee or is there a max that they will charge ?

Thanks

Marlow · 28-05-2020 9:25pm

Daz_ wrote: »

Hey does anyone know if you can end a Vodafone broadband contract early ? Do you have to pay the remaining months fee or is there a max that they will charge ?

To my knowledge, Vodafone don't have a buyout option, so you'll be liable for the entire contract.

/M

scabo33 · 02-06-2020 6:02pm

Hi everyone.

I just purchased a new development and the house attached to me has 100mb broadband. We are directly accross the exchange. We called eircom and they are saying our line isint connected and there is nothing they can do. My wife and I work from home so need broadband before we move In. Is there any supplier who will do this for us? We met the KN engineer who put it in our neighbour.

Any help would be great

hero001 · 08-06-2020 5:45pm

Hi there, I have Eir FTTH (Fibre Extreme 150 Mb) paying Euro 75 per month .

3 teenagers in the house, so internet usage is high and Wifi signal appears to be getting poorer in recent months, but that may be down to the amount of usage.

I'm thinking of moving to Vodafone or SKY at present. Vodafone looks like good value for FTTH, is it any good? Wwill I need a new cable as they use SIRO and my fiber is a Eir cable?

We have SKY TV, so their hub would appear to give better wifi coverage around the house, as the sky boxes act as repeaters and the price point appears to be slightly less than what I'm paying at present.

Any recommendations?

ciaranmul · 09-06-2020 12:19pm

Finally managed to cancel Eir. Genuinely the worst company I have ever dealt with. Looking to switch provider.

Don't require much, no TV or phone needed, just broadband and I live in Portobello, Dublin City.

Bonker.ie is showing confusing results. Looking for fast speeds (tried Three's 4g sim card thing, download speed was only 3mb) and reliability along with good customer service.

Any recommendations?

Stewball · 09-06-2020 12:55pm

ciaranmul wrote: »

Finally managed to cancel Eir. Genuinely the worst company I have ever dealt with. Looking to switch provider.

Vodafone by a country mile.

My current dealings with them.

Ordered mobile broadband on 29/4
Delivered on the 1/5
They didn't activate the sim card until the 4/5
Rang to cancel within the 14 days cooling off period on the 18/5 because of poor coverage.
They said they'd extend the cooling off period until the 22/5 and fix my coverage.
Rang back on the 22/5 to cancel because the coverage didn't improve.
I've been waiting since the 22/5 for someone to come and pick up the device - the service is still active but I'm not using it. I've called them 5-6 times and each time I've been told someone will contact me with 24hrs to arrange pick up.

I've blocked them from taking any payments from my bank account.

LaAlgerie · 12-06-2020 3:18pm

Vodafone ^^

I signed up with them months ago
Engineers said there's a ducting issue on public property, not my issue
Vodafone said that's fine, they'll work it out. Lots of appointments, nobody turns up
Vodafone calls me telling me the issue is on my property. I ask them why that contradicts the engineer's report, no reply I ask for the engineer's notes, they tell me the engineers are saying it's "unavailable"
I ask VF why they were telling me the issue was on my property if they have no engineer notes? Made a complaint to them, then comreg
Second engineer comes out of the blue, says exactly same as first guy, ducting issue is out on the street, civil works
Comreg closed the case the other day saying VF has now made arrangements for the ducting to be fixed VF totally lied to me. I guess they didn't want to pay for the engineers to dig a shallow hole to fix the ducting so were probably BS just to scare me out of the contract
Comreg has done nothing now, and they don't seem to understand the ISP were lying their holes off

12-06-2020 3:42pm

is there a thread for renewal offers/tips on virgin

currently paying full whack for tv/phone/broadband and only using the latter

be interested to know what kind of deal i could expect if i rang them and went through the rigmarole etc

gibgodsman · 17-06-2020 10:34am

Digiweb are without a doubt the best broadband provider I have used, I have used Virgin, Sky and Eir and have knowledge of Vodafone, Eir and Vodafone are similar in the sense they are absolutely woeful with customer service and service in general.

Virgin are great when working but when it goes down you have literally no hope of getting any answers, again terrible customer service.

Sky were great but the price is much higher than other providers so its not worth it

Digiweb actually worked out cheaper that virgin for double the speed, It never goes down, and their customer service is absolutely brilliant, you ring them there is no waiting on hold, you get a real person and they answer your questions completely and honestly.

chewed · 17-06-2020 12:25pm

gibgodsman wrote: »

Digiweb are without a doubt the best broadband provider I have used, I have used Virgin, Sky and Eir and have knowledge of Vodafone, Eir and Vodafone are similar in the sense they are absolutely woeful with customer service and service in general.

Virgin are great when working but when it goes down you have literally no hope of getting any answers, again terrible customer service.

Sky were great but the price is much higher than other providers so its not worth it

Digiweb actually worked out cheaper that virgin for double the speed, It never goes down, and their customer service is absolutely brilliant, you ring them there is no waiting on hold, you get a real person and they answer your questions completely and honestly.

+1 for Digiweb. Always available for a chat and their tech support is super. No issues with them.

LaAlgerie · 17-06-2020 2:07pm

Marlow wrote: »

To my knowledge, Vodafone don't have a buyout option, so you'll be liable for the entire contract.

/M

I read Vodafone's contract yesterday, as I have my own issue.

It says if you want to leave early you can, but "may" face early termination chargers.

"Please notify us 30 days in advance of cancelling your service, if you cancel within the minimum term, an early termination fee may apply. "

Sky
Does anyone have their BB? It's FTTH and speeds are good? Customer service is ok?

Some of the prices of the smaller providers are very high compared to the big 2.

eiei0 · 17-06-2020 3:54pm

Hi All

I am trying to see what options for FTTH there is for my Inlaws

I know FTTH passes there gate as we live up the road and have it but when I put there number or Eircode into either Voda or Eir I can only select VDSL, is there no new FTTH connections available??

On the Airwave site it lists FTTH as available

Thanks

Marlow · 17-06-2020 5:45pm

eiei0 wrote: »

On the Airwave site it lists FTTH as available

Airwave is an internet provider in Cork, who only does fixed wireless to my knowledge. Are you sure, you have that right ? You didn't mean Airwire by chance ?

/M

wacotaco · 18-06-2020 11:17am

I looking to get broadband only for a 2 month period. I need a decent service for working from home, netflix etc.
Would anyone know the best deal on a monthly basis?

cnocbui · 18-06-2020 11:21am

eiei0 wrote: »

Hi All

I am trying to see what options for FTTH there is for my Inlaws

I know FTTH passes there gate as we live up the road and have it but when I put there number or Eircode into either Voda or Eir I can only select VDSL, is there no new FTTH connections available??

On the Airwave site it lists FTTH as available

Thanks

Is their house well back from the road; are they close to a village?

cnocbui · 18-06-2020 11:46am

wacotaco wrote: »

I looking to get broadband only for a 2 month period. I need a decent service for working from home, netflix etc.
Would anyone know the best deal on a monthly basis?

Providers don't generally do short term broadband contracts. I think Airwire have a shorter than 12 month service. Your best bet is probably just data for your phone.

Simply Red · 18-06-2020 12:57pm

wacotaco wrote: »

I looking to get broadband only for a 2 month period. I need a decent service for working from home, netflix etc.
Would anyone know the best deal on a monthly basis?

Virgin do a 30 day rolling contract on their 250mb plan if youre on their footprint

https://www.virginmedia.ie/broadband/buy-a-broadband-package/250-mb-freedom-broadband-world-talk/

eiei0 · 18-06-2020 8:09pm

Yes you are correct still not sure why I can't get it on eir or Vodafone??

Marlow wrote: »

Airwave is an internet provider in Cork, who only does fixed wireless to my knowledge. Are you sure, you have that right ? You didn't mean Airwire by chance ?

/M

eiei0 · 18-06-2020 8:10pm

No we are a few km out of town and the house is no further back than any other along the road,

cnocbui wrote: »

Is their house well back from the road; are they close to a village?

cnocbui · 18-06-2020 8:13pm

Sounds a bit strange then if it's close to the road, not a new build and yet houses either side have it available.

Simply Red · 18-06-2020 8:58pm

Was speaking to Eir today about signing up for their 24 month offer, I’m in a contract with my current provider for another 6 weeks and the Eir rep mentioned they would pay up to €200 against any cancellation fees occurred. Is this legit?

fanzhiyidan · 19-06-2020 11:19am

Hi, I've had Eir fibre for a couple of years and am currently paying €56/month.

I'm thinking about switching to Sky so that I can avail of their basic TV bundle + Sky Sports.

Does anyone have any experience of doing this and what would be the best package to go for so that I'm not paying much more than what I'm paying at the moment for just broadband.

DeconSheridan · 22-06-2020 5:28pm

Has anyone switched from 3Mobile Broadband to Vodafone Mobile Broadband and happy with the service or regret the move..
Im tired of the 3Mobile Broadband going to 0Mb Download throughout the day and evenings when it's needed most.

scabo33 · 26-06-2020 8:08am

Does anyone have a contact for OpenEir? Been waiting nearly 7 months to get my premises listed. Right across from the exchange all the neighbours have WiFi, all have eircodes and all houses were finished at the same time

Very unfair

cnocbui · 26-06-2020 10:44am

Contact your local politician's office?

gibgodsman · 26-06-2020 11:06am

Simply Red wrote: »

Was speaking to Eir today about signing up for their 24 month offer, I’m in a contract with my current provider for another 6 weeks and the Eir rep mentioned they would pay up to €200 against any cancellation fees occurred. Is this legit?

Possibly legit, but my god please do anything but go with Eir, they are without a doubt the worst broadband provider in Ireland, them and Vodafone are absolutely disgraceful

scabo33 · 29-06-2020 5:56pm

cnocbui wrote: »

Contact your local politician's office?

Thanks for the reply. Has anyone has success with a local politician? I can’t imagine them doing any good but that’s me ha

TastyErbDerbs · 30-06-2020 7:12pm

Anyone living in Swords, Dublin have any experience with Sky fibre-optic broadband? Looking for details re max speeds and reliability as looking to switch from awful Three WiFi.

scabo33 · 30-06-2020 8:33pm

Last post from me I know I have been annoying everyone. Just for closure my issue has been sorted. My eircode finally got updated in the system hours after I complained to ComReg.

We can now finally get broadband!! Thanks for the support

limnam · 30-06-2020 10:41pm

scabo33 wrote: »

Last post from me I know I have been annoying everyone. Just for closure my issue has been sorted. My eircode finally got updated in the system hours after I complained to ComReg.

We can now finally get broadband!! Thanks for the support

Coincidence or?

First success story I've heard regarding comreg if not

mazzy maz · 07-07-2020 1:27pm

Have been doing some research on broadband only deals and have come to the conclusion that Magnet is the best value. Anyone care to inform me otherwise before I pull the trigger?

19.99 pm for 12 months, 39.99 thereafter, for Fibre 100.

Thanks.

gibgodsman · 08-07-2020 1:27pm

mazzy maz wrote: »

Have been doing some research on broadband only deals and have come to the conclusion that Magnet is the best value. Anyone care to inform me otherwise before I pull the trigger?

19.99 pm for 12 months, 39.99 thereafter, for Fibre 100.

Thanks.

There is a reason they are cheap, they are absolutely woeful providers, do a little research into them and you will see just how bad they actually are.

They have a 1 star rating on ratemyisp for instance.

Are there any other providers available in your area? Would also like to point out your paying €20 less than me for 1/10 my speed... so while its decent price in Ireland, its terrible price speed wise.

mazzy maz · 08-07-2020 1:58pm

Good to know, thanks.

I don't really need the fastest broadband available, just enough to watch netflix every now and then. Price is more important to me than speed at the moment and magnet is the cheapest by far in my area.

LaAlgerie · 08-07-2020 2:07pm

I just noticed that Eir and Vodafone's offers have changed for fibre.

Eir - the 12-month deal is for 6-months then a higher price.

Voda - their 150 MB fibre option is gone - it's 500 or 1000 MB. (prices changed also, €30 for 12 months)

Has anyone been upgraded from 150 / 300 MB to 500?

Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

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