€15 - 20GB + Unlimited any network calls and texts + free roaming - Lycamobile

Suckit wrote: »

This crowd are dire. Been having trouble ringing or texting certain numbers and some numbers can't contact me. After eventually convincing the person in the call centre that the problem was not with all of my contacts networks, and was in fact with lycamobile, they opened a support ticket. The ticket got nowhere after 2-4 weeks, and the 'support' guy told me that they found no fault, and that I should get a new sim.
So i got the new sim. Rang them and asked them to transfer the number on Thursday (27th of December). They told me it would take 24 hours.
Seeing as it was Thursday, I didn't really care, and said yes ok. So they started the transfer process.
Yesterday (Monday 31st of December) I only had partial service on my old sim, I couldn't make any calls or texts, but I could receive calls. The new sim still only said 'emergency calls only' and when I typed in #132* (or whatever the code is) to check number, it still had the new sim number. So around 4:30pm after having partial service for the whole day, I rang them to see how long it would take. The person I got through to, told me it would take 24 hours (FROM 4:30pm!) to transfer the number. After explaining to her that I had started the transfer last Thursday, she told me that 'yes, she undertood that, but they had no backroom staff on Saturday or Sunday, and it would take 24 hours from now.'
At that point I said that was unacceptable, it was New Years Eve, and I would like to be able to ring and/or text people today.
I got nowhere, she said something about talking to her supervisor and put me on hold. She came back with the same spiel. I asked to speak to the supervisor, (at this point I just wanted some clarification of how long the process of having partial service on old sim to full service on either sim would take) (Cancelling the transfer process would also take 24 hours). The supervisor had just gone home, and there is no assistant supervisor.
So now there was a 'support' call centre, without any supervisors, and staff working that didn't know anything.
Nothing was sorted.
Fast forward to today, I now have no service on both sims since I woke up this morning. I have rebooted both sims and the same result.

TL:DR - This crowd are a bunch of amateur useless cretins. Not worth the couple of euro savings, as the service never works properly anyway. Some people see your number as a skype call, sometimes you get randomly disconnected. Many numbers are uncontactable (and vice versa) and the support doesn't exist, you may as well just ring a random kid in India.
3 to Vodafone, or Eir to 48 etc. Can take 5 minutes to transfer and is hassle free, but these morons can't transfer a number already on their service to another of their sims in 4.5 days, and while attempting it there will be no service.

STAY AWAY FROM THESE AMATEUR IDIOTS.

/Rant.