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Guide - Getting the most out of your high speed Virgin Media (UPC) 240mb/s service

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  • #392
    mass_debater
    Closed Accounts Posts: 3,072 ✭✭✭mass_debater


    depps wrote: »
    Hi I was wondering if anybody could help with an issue I am having with the Archer C8?

    I set everything up a couple of weeks ago using the instructions given here and at first everything was working perfectly but after about a week the 2.4ghz network stopped working properly - devices can connect to it but the internet access through the connection is dropping every 5 minutes or so.

    I have reset the modem (UPC Technicolor) back to factory defaults and re-installed the Archer C8 today but it seem to have acctually made everything worse

    It could be wireless interference. Get a wifi analyser app for a smartphone and investigate what channels are in use nearby


  • #393
    depps
    Registered Users, Registered Users 2 Posts: 2 ✭depps


    mass_debater wrote: »
    It could be wireless interference. Get a wifi analyser app for a smartphone and investigate what channels are in use nearby

    Cheers for the suggestion but that doesn't seem to be the problem. Only networks the wifi anlyser is picking up are my 5ghz, 2.4ghz and my chromecast. Chromecast and 2.4ghz were on the same channel so i changed that but the problem is still there.

    The wifi analyser shows the 2.4ghz network RSSI and signal quality just dropping to 0 and then coming back up to ratings similar to the other two at random intervals


  • #394
    dam099
    Registered Users, Registered Users 2 Posts: 1,172 ✭✭✭dam099


    illingworth22 wrote: »
    He is.... We are! Trust Me is is a million times better. My Wifi now works in the Garden, let alone at the back on my House and I get way better speeds.

    I was sent instructions on how to set up the modem and router, but I plugged it all in and Hey Presto it worked out of the Box. The only settings I needed to change on the VM box was switching off WiFi and DHCP.

    If it worked out of the box I think you are probably not bridged, to get bridged you have to follow the instructions as bridging is only available on the 7200 using a workaround to enable it. You are likely just using the Archer as an AP. Probably doesn't matter if you are not experiencing any issues, most everyday functions will likely work fine, double NAT might cause issues with gaming or other functions requiring port forwarding etc.


  • #395
    illingworth22
    Registered Users, Registered Users 2 Posts: 94 ✭✭illingworth22


    dam099 wrote: »
    If it worked out of the box I think you are probably not bridged, to get bridged you have to follow the instructions as bridging is only available on the 7200 using a workaround to enable it. You are likely just using the Archer as an AP. Probably doesn't matter if you are not experiencing any issues, most everyday functions will likely work fine, double NAT might cause issues with gaming or other functions requiring port forwarding etc.

    Bridging is now DISABLED on the 7200
    http://www.boards.ie/vbulletin/showthread.php?t=2057106714&page=40

    This service really is a load of Pants!


  • #396
    TheDoc
    Registered Users, Registered Users 2 Posts: 23,141 ✭✭✭✭TheDoc


    So what is the stance and details around bridging with Virgin?

    I was only about to pull the trigger on Monday on one of the recommended routers here and network consultant sitting beside me in work said hold off as there is murder going on as Virgin pushed a new policy of disabling bridging for all customers.

    Seeing a few threads it appears that its not just people who received "Virgin" modems. Maybe that's exageration though, so looking to get some facts.

    I've some black Cisco one, that I've had for going on two years now.

    Is there confirmed lists of modems/routers where bridging has been disabled, or is it across the board.

    Have to say a really dumb move by Virgin. Was finally ready to take the plunge and sort my internal network out. On one hand I'm kinda happy that I might have saved myself wasting €200, on the other, annoyed I'll be tied into what is typically garbage, bargain bin equipment from ISP's.

    I'm actually digging out my ToS at the moment. I got a notification when the company moved to Virgin, but the letter was very clear in outlining there was no change to my ToS or conditions in my contract. I recently signed up to Virgin mobile where again it was outlined there was no change to my ToS. So I'm interested to know where it in it will outline a) That I'm bound to use equipment provided by supplier and b) their agreement regarding service provision.

    If bridging is being disabled, then as far as I'm concerned the ISP is starting to take ownership of my internal network, and by extension the provision of acceptable speeds by cable and wifi. So I'll be onto them hassling them over and over until I have wifi I deem acceptable. Very much don't see how they can trod the "ow but wifi speeds can vary". That line is a no go for me anymore as far as I'm concerned.


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  • #397
    newbie2
    Registered Users, Registered Users 2 Posts: 2,477 ✭✭✭newbie2


    Check out post 373

    008772-high-resolution-dark-blue-denim-jeans-icon-arrows-hand-clear-pointer-up.png


  • #398
    TheDoc
    Registered Users, Registered Users 2 Posts: 23,141 ✭✭✭✭TheDoc


    newbie2 wrote: »
    Check out post 373

    008772-high-resolution-dark-blue-denim-jeans-icon-arrows-hand-clear-pointer-up.png

    Yeah been posting on that thread.

    Also got the following response via twitter which I shared to that thread

    http://www.boards.ie/ttfpost/97962406

    So according to Virgin, the change made was rolledback, and if you had bridging beforehand working, a reboot to the ISP hardware should re-enable bridging once more.

    Thats actually really good to see they took action to customer feedback, as I outlined on the thread though, communication could have been a bit beter


  • #399
    frankled
    Registered Users, Registered Users 2 Posts: 365 ✭✭frankled


    bk wrote: »
    Guide - Getting the most out of your high speed UPC 240mb/s service
    1) Power on your new router, but don't connect it to the UPC modem yet.
    2) Directly connect by ethernet from your PC to the new router.
    3) Connect to the new routers admin interface, usually either 192.168.0.1 or 192.168.1.1, username: admin password: admin
    If your router is different then the details will normally be either on the underside of your router or in the manual that came with it.
    4) If the IP address of your new router is 192.168.0.1 continue to the next step, otherwise jump to step 8
    5) In your new routers web admin interface, change the IP address of your routers LAN port to 192.168.1.1 (Under Network -> LAN on the Archer C7)
    6) Under DHCP, change your router to issue IP addresses in the range 192.168.1.x
    for instance on the Archer C7, under DHCP Settings:
    Start IP Address: 192.168.1.100
    End IP Address: 192.168.1.199
    7) Save your changes and reboot the new router
    8) Connect an ethernet cable from any LAN port on your UPC modem to the WAN port on your new router.
    9) You should now have access to the internet via your new router.
    10) Connect to you UPC routers web interface:
    192.168.0.1 Username: admin Password: admin
    11) Disable wifi on your UPC router, this reduces interference caused by the extra unnecessary wifi point. You should use the wifi on your new router instead.

    Note: Your new router will be broadcasting two wifi networks, one on 2.4GHz and the other on 5GHz. You should connect all your devices that support 5GHz to the 5GHz network for better performance.
    12) Connect to your new routers web admin interface
    13) Set the "WAN Connection Type" to Static IP (found under Network -> WAN on the Archer C7).
    14) Then enter the following:
    IP Address: 192.168.0.2
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    15) Click Save (you may need to reboot the server
    16) Connect to the UPC modems web admin interface
    17) Add the address 192.168.0.2 to the DMZ
    18) Save the changes and reboot

    I have a pretty stupid question. I have the Cisco EPC3925 and have just bought the Archer C8. The above instructions are straightforward (and appreciated), however, how do you actually bridge the Cisco?


  • #400
    Dandelion6
    Registered Users, Registered Users 2 Posts: 1,405 ✭✭✭Dandelion6


    Lads help a technophobe out

    I've just signed up to this. Getting speeds of between 40-80mb. Before I was lucky to be getting 5mb.

    Laptop can only do 10/100 and 2.5ghz. So obviously until I upgrade that, I'm not going to get the full benefit.

    I mainly use it for browsing, downloading smallish things (documents and albums rather than films) and streaming video. No gaming.

    So my questions are: (1) Can I get accessories that would give me higher speeds than I'm getting now and (2) would the return be worth the cost, given what I use the internet for?

    Thanks for any advice!


  • #401
    illingworth22
    Registered Users, Registered Users 2 Posts: 94 ✭✭illingworth22


    Dandelion6 wrote: »
    Lads help a technophobe out

    I've just signed up to this. Getting speeds of between 40-80mb. Before I was lucky to be getting 5mb.

    Laptop can only do 10/100 and 2.5ghz. So obviously until I upgrade that, I'm not going to get the full benefit.

    I mainly use it for browsing, downloading smallish things (documents and albums rather than films) and streaming video. No gaming.

    So my questions are: (1) Can I get accessories that would give me higher speeds than I'm getting now and (2) would the return be worth the cost, given what I use the internet for?

    Thanks for any advice!

    I just purchased an Archer C9 (TP Link Router) and installed it into the UPS modem and my speed has jumped from 40Mbps to 50Mbps download upto 245Mbps down and 25Mbps upload.

    You can't seem to bridge the new modems but you can connect a second router. It can cause a few problems due to double natting but hey the speed for me was well worth it.


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  • #402
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    USB 2 or 3 to Gigabit Ethernet adapter or an AC Wifi card + AC router.


  • #403
    k123456
    Registered Users, Registered Users 2 Posts: 2,189 ✭✭✭k123456


    Dandelion6 wrote: »
    Lads help a technophobe out

    I've just signed up to this. Getting speeds of between 40-80mb. Before I was lucky to be getting 5mb.

    Laptop can only do 10/100 and 2.5ghz. So obviously until I upgrade that, I'm not going to get the full benefit.

    I mainly use it for browsing, downloading smallish things (documents and albums rather than films) and streaming video. No gaming.

    So my questions are: (1) Can I get accessories that would give me higher speeds than I'm getting now and (2) would the return be worth the cost, given what I use the internet for?

    Thanks for any advice!

    You will definitely benefit, buying a decent router, most people here have gone for the Archer c7,8 or 9, these are known as ac routers

    Your wifi speeds , will increase hugely, for all your devices, phones, ;laptops etc

    In addition, to maximise the communication between your laptop and your new router
    You could , buy a wireless ac network card for your laptop
    this is a different card to your Wired connection, your wired connection is on the Motherboard

    I set up an Archer C8 router, and while things improved hugely , to get the full benefit of your AC router
    I changed my laptop card , and now get full 240mb wireless, before that I got 100mb , when I connected to the new AC router
    When I used the UPC router, I never got more then 10mb wireless

    Easy enough to change the wifi card in laptop
    https://www.google.ie/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=change%20wireless%20card%20laptop

    I bought this one
    http://www.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-7260-bluetooth.html
    about 30 stg


  • #404
    Fakman87
    Closed Accounts Posts: 789 ✭✭✭Fakman87


    Lads is there much of a difference between the c7, c8 and c9 or will any one of them be good enough?


  • #405
    killbillvol2
    Registered Users, Registered Users 2 Posts: 5,182 ✭✭✭killbillvol2


    Fakman87 wrote: »
    Lads is there much of a difference between the c7, c8 and c9 or will any one of them be good enough?

    I have a C2 and I get 240 down and 24 up over WiFi.


  • #406
    dreamers75
    Registered Users, Registered Users 2 Posts: 20,558 ✭✭✭✭dreamers75


    frankled wrote: »
    I have a pretty stupid question. I have the Cisco EPC3925 and have just bought the Archer C8. The above instructions are straightforward (and appreciated), however, how do you actually bridge the Cisco?

    On the attached page.


  • #407
    frankled
    Registered Users, Registered Users 2 Posts: 365 ✭✭frankled


    dreamers75 wrote: »
    On the attached page.

    Thanks very much. Actually found it afterwards- a lot of online tutorials point to embedding some code (HTML or otherwise- I can't remember exactly). I hadn't realised it was as simple as changing the setting. Thanks again.


  • #408
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    frankled wrote: »
    Thanks very much. Actually found it afterwards- a lot of online tutorials point to embedding some code (HTML or otherwise- I can't remember exactly). I hadn't realised it was as simple as changing the setting. Thanks again.

    Depends on what modem and firmware you have. You're lucky to have the easiest to bridge unit.


  • #409
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    ED E wrote: »
    Depends on what modem and firmware you have. You're lucky to have the easiest to bridge unit.

    Are you still unable to bridge with virgins older modems (TC7200)?


  • #410
    frankled
    Registered Users, Registered Users 2 Posts: 365 ✭✭frankled


    ED E wrote: »
    Depends on what modem and firmware you have. You're lucky to have the easiest to bridge unit.

    Was thinking as much alright, I had built myself up for a much more difficult task.

    Just to confirm all of the above that has been recommended throughout the course of this thread- the Archer C8 runs great and gives a new wireless card in a new laptop speeds of 240mb, even through walls. Other devices vary of course, the PS4 in particular seems to have a terrible wireless card, like its predecessor, and I actually picked up cheap homeplugs from Argos to solve this.


  • #411
    TheDoc
    Registered Users, Registered Users 2 Posts: 23,141 ✭✭✭✭TheDoc


    Definitely going to pull the trigger on this bridging with a bonus coming up to me in work shortly. Pretty much decided after learning I can't avail of the new 360 pack until next year.

    The benefits people posting here just seem obvious at this point. Wifi in my house deplorable. did a speedtest from my phone last night, 4 feet from router, and got 18mbps.

    I'm thinking of the TP Link Archer C8, and then a AC NIc/Card for my PC that someone linked few pages back.


    Guess only spanner that came into the works on this today was some networking lads in my office asking why the hell am I wasting money on a TP link router when Netgear provide better spec'd routers for similar price. Still trying to breakdown if its their own brand opinion, or if there have some data or facts behind it :D


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  • #412
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    TP have 40% market share, not for no reason either. But in the last two years the space has sort of boomed and there really are loads of options. There are TPs, Asus, Netgear and DLink options all worth considering for consumer end stuff at the moment.


  • #413
    TheDoc
    Registered Users, Registered Users 2 Posts: 23,141 ✭✭✭✭TheDoc


    ED E wrote: »
    TP have 40% market share, not for no reason either. But in the last two years the space has sort of boomed and there really are loads of options. There are TPs, Asus, Netgear and DLink options all worth considering for consumer end stuff at the moment.

    Cool.

    A big part of the choice to stick with TP link was also just its a tried and tested method, and there is experience with it here in the thread that I could leech if I run into problems :D

    Anyway, fingers cross bonus comes through nice and I'll look to getting everything sorted.

    This is a speedtest I just ran remotely for my main gaming PC, it uses homeplugs. Pretty good and reliable, but I'm greedy and want more :D

    4979785176.png


  • #414
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    killbillvol2 wrote: »
    I have a C2 and I get 240 down and 24 up over WiFi.

    Hi killbillvol2. What VM modem are you using with the C2? Have the TC7200 and would be looking at the C2 just for the wireless as wifi on the TC is not the best.

    Do you have any issues with double-natting or on-line gaming, as we use wifi for xbox one, ps3, xbox360, wii u and multiple tablets?

    Thanks.


  • #415
    killbillvol2
    Registered Users, Registered Users 2 Posts: 5,182 ✭✭✭killbillvol2


    Plascebo wrote: »
    Hi killbillvol2. What VM modem are you using with the C2? Have the TC7200 and would be looking at the C2 just for the wireless as wifi on the TC is not the best.

    Do you have any issues with double-natting or on-line gaming, as we use wifi for xbox one, ps3, xbox360, wii u and multiple tablets?

    Thanks.

    I have the Horizon box - Wifi is terrible on the Horizon so I use the C2 for that. I haven't had any issues.


  • #416
    k123456
    Registered Users, Registered Users 2 Posts: 2,189 ✭✭✭k123456


    TheDoc wrote: »
    Definitely going to pull the trigger on this bridging with a bonus coming up to me in work shortly. Pretty much decided after learning I can't avail of the new 360 pack until next year.

    The benefits people posting here just seem obvious at this point. Wifi in my house deplorable. did a speedtest from my phone last night, 4 feet from router, and got 18mbps.

    I'm thinking of the TP Link Archer C8, and then a AC NIc/Card for my PC that someone linked few pages back.


    Guess only spanner that came into the works on this today was some networking lads in my office asking why the hell am I wasting money on a TP link router when Netgear provide better spec'd routers for similar price. Still trying to breakdown if its their own brand opinion, or if there have some data or facts behind it :D

    I would buy the router first, your existing NIC may be good enough to give you increased speeds, does your NIC support AC protocol

    even without AC on your NIC , you will see an improvement


  • #417
    TheDoc
    Registered Users, Registered Users 2 Posts: 23,141 ✭✭✭✭TheDoc


    k123456 wrote: »
    I would buy the router first, your existing NIC may be good enough to give you increased speeds, does your NIC support AC protocol

    even without AC on your NIC , you will see an improvement

    I have no wireless in my gaming PC. In previous house had ethernet cable so wireless was never a consideration for my gaming machine :)


  • #418
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    If gaming a powerline adapter is another option.


  • #419
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    Excuse the very stupid question, but I have read the entire thread and still not much the wiser regarding my query, especially since the removal of bridging, I only joined VM very recently).

    If I purchase a new router (maybe Archer C2 due to budget, or C8 if I find my wife's stash), hook it up following the steps in the OP (turning off the wi-fi on the TC7200), will I then have an un-bridged router with (hopefully) better wi-fi and no double-natting (tbh, not sure what issues there are with double-natting but the young lads xbox is working perfectly on wifi, don't want to jeopardise that)?

    Thanks in advance.


  • #420
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Yep, if you configure the new router as an AP like that it just does wireless, no NAT, no firewalling, no DHCP.


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  • #421
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    ED E wrote: »
    Yep, if you configure the new router as an AP like that it just does wireless, no NAT, no firewalling, no DHCP.

    Thanks ED E, much appreciated. Second stupid question, what is DHCP, and will my ps3, xbox, smart tv etc. just ran as normal on the wifi, no new configurations required?


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