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Eircom to roll out 1Gb/s FTTH to 66 towns

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Comments

  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,750 Mod ✭✭✭✭bk


    digiman is correct, fiber does fall off over distance, but it still performs vastly superior to copper and wireless which are largely useless for high speed broadband beyond 1km or so.

    Given that Eircom plan on launching their GPON FTTH products from their now extensive 5000 FTTC cabinets, with a limit of 20km for GPON from these cabinets, I'd expect Eircom could connect 99% of the state with FTTH.

    Even using a more conservative figure of 10km, it would still cover the vast majority of the country. I doubt there will be few premises more then 10km from a FTTC cab once Eircom finishes rolling them all out.

    However that is simply talking about the technical limitations of FTTH. The next question is economic. Who is going to pay to connect up homes 10km from a FTTC cab?

    Laying fiber costs significant money and someone is going to have to pay for it. To put that in perspective, BT charges almost €5 per meter to lay fiber for FTTH, so a 10km connection would cost almost €50,000!!!!!

    At those sort of costs, I doubt Eircom will be connecting many homes outside normal high density urban areas in towns. At least not without subsidy from the National Broadband Plan.

    I think it will be initially aimed mostly at people living in urban areas, but who are more then 1km from a FTTC cab, but probably no more then 2 to 3km from the cab. Also businesses in dense urban areas like Cork and Dublin. Perhaps even try and win back customers from UPC in these cities.


  • Moderators, Science, Health & Environment Moderators Posts: 17,494 Mod ✭✭✭✭Gonzo


    could this happen:

    I am 1.8km from the nearest cabinet, not connected to it and receiving 10meg ADSL2+. there are no plans for FTTC here.

    If the town of Dunshaughlin eventually gets upgraded to FTTH, they could in theory string this fibre along my road reaching my house as part of Eircom's FTTH rollout. Would this be part of the NBP or are they planning hooking everyone within 10-20km of named towns from the start?


  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    Gonzo wrote: »
    While that may be true in some cases, it is only available up to 2km if property is fed into the cabinet and even where it happens after about 1300m the speeds aren't great and in some cases slower than the DSL equivalent after 1500m+ in many cases. e.g. some people here who were/still are on 10-15meg ADSL2+ only getting up to 7meg on efibre.

    Anyone more than 1km away will be much better served with real fibre if and when it comes around. This real fibre is very badly needed for homes on the edge of town, ribbon developments, business's/schools both urban and rural etc.
    It is true, not "may be" true, at least in many reported cases and according to insiders posting here. Another poster said the range from the cabinet is 1000 metres when there's plenty of people who have efibre at distances greater than 1000 metres. It's also true that some people have lost speed as a result of moving to efibre but that's beside the point, the range of VDSL2 cabinets is still up to 2km line length.


  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    bk wrote: »
    digiman is correct, fiber does fall off over distance, but it still performs vastly superior to copper and wireless which are largely useless for high speed broadband beyond 1km or so.

    Given that Eircom plan on launching their GPON FTTH products from their now extensive 5000 FTTC cabinets, with a limit of 20km for GPON from these cabinets, I'd expect Eircom could connect 99% of the state with FTTH.

    Even using a more conservative figure of 10km, it would still cover the vast majority of the country. I doubt there will be few premises more then 10km from a FTTC cab once Eircom finishes rolling them all out.

    However that is simply talking about the technical limitations of FTTH. The next question is economic. Who is going to pay to connect up homes 10km from a FTTC cab?

    Laying fiber costs significant money and someone is going to have to pay for it. To put that in perspective, BT charges almost €5 per meter to lay fiber for FTTH, so a 10km connection would cost almost €50,000!!!!!

    At those sort of costs, I doubt Eircom will be connecting many homes outside normal high density urban areas in towns. At least not without subsidy from the National Broadband Plan.

    I think it will be initially aimed mostly at people living in urban areas, but who are more then 1km from a FTTC cab, but probably no more then 2 to 3km from the cab. Also businesses in dense urban areas like Cork and Dublin. Perhaps even try and win back customers from UPC in these cities.
    There's no data on this side of the pond and little internationally to calculate the cost of rolling it out en masse to every customer, and if copper cables could be removed then there's a lot of money to be recouped in the price of the metal. BT are quoting punitive prices right now and Also going by exchange boundaries and cabinet placement, you'd be hard pressed to find customers outside of the most isolated areas of the state that are more than 6km away from a cabinet. Though the lasers for GPON are going to be in exchanges and the total distance might come uncomfortably close to 10 km.


  • Registered Users, Registered Users 2 Posts: 293 ✭✭Manc Red


    I would be one of those cases. The cabinet that is serving us is 1.9km away. The closest cabinet is about 350 meters away.

    What way does FTTH work? Lines that are like ours 1.9km away, will they be served from the same cabinet or will they serve you via a closer cabinet?

    What kind of speeds would those lines be getting if they being served almost 2km away?


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  • Closed Accounts Posts: 3,072 ✭✭✭mass_debater


    It is true, not "may be" true, at least in many reported cases and according to insiders posting here. Another poster said the range from the cabinet is 1000 metres when there's plenty of people who have efibre at distances greater than 1000 metres. It's also true that some people have lost speed as a result of moving to efibre but that's beside the point, the range of VDSL2 cabinets is still up to 2km line length.

    2000 metres, VDSL has a range of 2000m, eVDSL is lower, it's 1800m


  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    2000 metres, VDSL has a range of 2000m, eVDSL is lower, it's 1800m
    Is there a difference between 2km and 2000 metres?!:eek:
    Manc Red wrote:
    What kind of speeds would those lines be getting if they being served almost 2km away?
    The lowest efibre speed is 7 Mbits. I forget what upload is, I'm guessing 1 Mbit?!


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Is there a difference between 2km and 2000 metres?!:eek:


    The lowest efibre speed is 7 Mbits. I forget what upload is, I'm guessing 1 Mbit?!

    7d_1u for adaptives and 4d_1u for fixed IIRC.


  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    ED E wrote: »
    7d_1u for adaptives and 4d_1u for fixed IIRC.
    For fixed, just 4 Mbit? When would that be used? There are lines out there that would get easily 7 Mbit at 3 km from the exchange, 4 Mbit fixed profiles almost seem like they're missing the point. 1 Mbit upstream really trumps 384 kbit upstream though, and fewer protocol overheads than ADSL connections in this country.


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    They dont sell it, its just there. Could be used on a faulting line to try and maintain some service.


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  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    ED E wrote: »
    They dont sell it, its just there. Could be used on a faulting line to try and maintain some service.
    So it's not even typically available to punters? There wasn't much point correcting me so :pac: The answer to a poster wondering what sort of speeds they'd get on a line near 2km away from the cab is indeed 7 Mbit.


  • Registered Users, Registered Users 2 Posts: 293 ✭✭Manc Red


    I am currently offered efibre at 7Mb download. The problem is it is slower than what I get now (12Mb down) with regular broadband.


  • Registered Users, Registered Users 2 Posts: 2,406 ✭✭✭rob808


    Manc Red wrote: »
    I am currently offered efibre at 7Mb download. The problem is it is slower than what I get now (12Mb down) with regular broadband.
    That crazy how is it slower than adsl+2 at a distance?


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    damienirel wrote: »
    Also afaik Verizon only operates out of a few east coast states it only covers a % so if you want to do fair comparisons you would need to start there.
    Overall my point is before we get carried away with Eircom marketing we are pretty far behind. That is all.

    Verizon's PSTN serves an area of about 27 million households. Of which about 5 million are on FiOS.

    Also FiOS isn't exclusively FTTH, they're using vectored VDSL2 in some installations, similar to eircom's efibre. This happens especially in apartment buildings where rewiring is complex.

    Standard 25 Mbit/s 25 Mbit/s
    Quantum 50 Mbit/s 50 Mbit/s
    Quantum 75 Mbit/s 75 Mbit/s
    Quantum 150 Mbit/s 150 Mbit/s
    Quantum 300 Mbit/300 Mbit/s
    Quantum 500 Mbit/s 500 Mbit/s

    Meanwhile AT&T Uverse is predominately VDSL2 FTTN.

    Realistically, comparisons with the U.S. leave Ireland looking fairly well positioned, especially when you consider the low densities. UPC also knocks the socks off Comcast! I've recently experienced both! UPC internet is much better.


  • Registered Users, Registered Users 2 Posts: 2,260 ✭✭✭MBSnr


    2000 metres, VDSL has a range of 2000m, eVDSL is lower, it's 1800m

    Going to be an awful lot of disappointed people out there....including me... direct fed but @ over 2Km on ADSL1..... :(


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,750 Mod ✭✭✭✭bk


    And Verizon FIOS is expensive, to give you an idea, their 50Mb/s cost $65 excluding, tax, equipment charges and other fees, for just internet (no TV or phone). You would be looking at about €80 per month all included!!

    Verizon 300Mb/s costs $195 per month, probably more like €240 all included!!

    UPC 240Mb/s + unlimited phone calls for €45 looks pretty excellent compared to that.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,750 Mod ✭✭✭✭bk


    MBSnr wrote: »
    Going to be an awful lot of disappointed people out there....including me... direct fed but @ over 2Km on ADSL1..... :(

    It is a pity that they don't seem to be able to get ADSL2+ speeds from VDSL over 2km, that would be useful for people like you.

    However not all hope is lost of you. If they run fiber to your exchange for VDSL, that will at least improve backhaul congestion, specially if your exchange was one previously feed by wireless point to point connection.

    Also hopefully they will move around some of the ADSL2+ DSLAMS from exchanges where demand for it has significantly decreased due to people moving over to VDSL to exchanges like yours where ADSL2+ was never installed.

    While not VDSL like speeds, it could still give you a nice boost.


  • Registered Users, Registered Users 2 Posts: 2,260 ✭✭✭MBSnr


    bk wrote: »
    It is a pity that they don't seem to be able to get ADSL2+ speeds from VDSL over 2km, that would be useful for people like you.

    However not all hope is lost of you. If they run fiber to your exchange for VDSL, that will at least improve backhaul congestion, specially if your exchange was one previously feed by wireless point to point connection.

    Also hopefully they will move around some of the ADSL2+ DSLAMS from exchanges where demand for it has significantly decreased due to people moving over to VDSL to exchanges like yours where ADSL2+ was never installed.

    While not VDSL like speeds, it could still give you a nice boost.

    The exch is supposedly already fibre enabled and has been for a long time - although it still slows down at peak times.

    Do you know if Eircom have plans to move ADSL2 equipment into ADSL1 exchanges or is this just wistful thinking on our part?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,750 Mod ✭✭✭✭bk


    MBSnr wrote: »
    Do you know if Eircom have plans to move ADSL2 equipment into ADSL1 exchanges or is this just wistful thinking on our part?

    We have already seen reports of it happening here on boards.

    It wouldn't make sense to leave empty ADSL2+ DSLAMS sitting in VDSL exchanges, when it would be relatively easy and straight forward to move them to another exchange. I'm sure Eircom would want to make the most of their existing assets.


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    MBSnr wrote: »
    The exch is supposedly already fibre enabled and has been for a long time - although it still slows down at peak times.

    Do you know if Eircom have plans to move ADSL2 equipment into ADSL1 exchanges or is this just wistful thinking on our part?

    It certainly doesn't make sense to having it sitting in exchanges as a comfortable home for spiders and it's just rack-mounted gear, so it's easy enough to move.

    I would say it's a case of needing to ensure that a certain % of users have moved to FTTC before they can move anything. Then it's just a case of actually physically moving the equipment and setting it up.

    Also it's more complicated than just ripping out the line cards and moving them somewhere else. There are different vendors involved and you also have to keep the ADSL2+ services running at the donor exchange. These things need routers, servers and other gear to keep them running. So, just moving some of the gear might not be possible.

    In some cases, it might be possible ... there are just lots of variables much anything else!

    Also, equipment costs have dropped, so it might even make more sense to just buy new gear for the small exchange. It'd certainly be newer, smaller, less problematic etc.

    In a lot of smaller rural exchanges, it's not lack of ADSL2+ equipment that's the bottle neck, it's their link to the core network that's the issue. They need modern high capacity, properly IP based fibre links added.

    There may well be ADSL2+ capable gear already in some of those exchanges that hast just never been switched into that mode as there's insufficient capacity to support it anyway.

    Bear in mind, that eircom has been using fibre since the 1980s. There are plenty of fibre-linked exchanges that would have very limited capacity as they're possibly still using 1990s technology.

    In the early days of ADSL (1st generation) most phone companies (including Eircom and BT in the UK) just plugged it into their existing ATM network. As speeds increased and demand went up they had to move to all IP networks.

    Effectively the technologies have switched places. The first generation had IP for internet products running over legacy ATM networks on virtual circuits. The current situation is that the ATM/TDM gear is connected over all IP networks on virtual circuits.

    This is a bit like the period when they were changing from analogue to digital in the 80s and early 90s. You've two parallel but interconnected networks working side by side - In the network today you've a a modern all-IP core network, and most nodes already all-IP and some nodes that are still connected on legacy non-IP networks using ATM over radio and fibre.

    You've also got legacy equipment sitting on top of the modern core network using various forms of virtualisation and adaptation to keep things running smoothly even though the technologies have moved on. These networks are too fundamental, complex and too valuable as capital investments to just rip out and replace in one go. So, they're being replaced bit by bit.

    The voice network is most likely being virtualised and turned into some kind of hybrid of VoIP and PSTN. I know they've been replacing elements of the traditional TDM circuit switching network (exchanges that provide voice/ISDN) with blade-clusters hosting soft switches. So, basically the intelligent bits of the network are very modern, even if your local voice exchange is older tech.

    Also bear in mind that a lot of small rural exchanges have fewer customers than 1 efibre cabinet in a housing estate! This is why we definitely need alternative technologies and subsidisation of rural broadband. Otherwise, it just won't work.

    It's going to have to be driven more effectively by government rather than leaving it up to commercial providers like eircom and UPC, who seem uninterested in it generally because it's not profitable.


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  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    SpaceTime wrote: »
    Verizon's PSTN serves an area of about 27 million households. Of which about 5 million are on FiOS.

    Also FiOS isn't exclusively FTTH, they're using vectored VDSL2 in some installations, similar to eircom's efibre. This happens especially in apartment buildings where rewiring is complex.

    Standard 25 Mbit/s 25 Mbit/s
    Quantum 50 Mbit/s 50 Mbit/s
    Quantum 75 Mbit/s 75 Mbit/s
    Quantum 150 Mbit/s 150 Mbit/s
    Quantum 300 Mbit/300 Mbit/s
    Quantum 500 Mbit/s 500 Mbit/s

    Meanwhile AT&T Uverse is predominately VDSL2 FTTN.

    Realistically, comparisons with the U.S. leave Ireland looking fairly well positioned, especially when you consider the low densities. UPC also knocks the socks off Comcast! I've recently experienced both! UPC internet is much better.
    The PSTN network is not footprint, which is at over 18 million households by Q3 2013, of which 5.9 million are FiOS subscribers (http://www.fiercetelecom.com/story/verizons-shammo-doubts-google-fiber-will-build-fios-areas/2013-05-30, http://www.fiercecable.com/story/verizon-gains-135k-fios-tv-and-173k-fios-internet-subs-q3-2013/2013-10-17)
    It's hard to find out what proportion of FiOS customers are using VDSL2 for the final, customer-side connection but if we assume it's a moderate proportion then still, at least of their total subscriber base has immediate access to GPON based services. That still surpasses either eircom's or Vodafone/ESB plans as a proportion of households after completion of each rollout's phase 1. But we're starting at a low point so obviously an ISP with ten year's headstart will have the advantage, and Verizon's areas include New York.


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    The PSTN network is not footprint, which is at over 18 million households by Q3 2013, of which 5.9 million are FiOS subscribers (http://www.fiercetelecom.com/story/verizons-shammo-doubts-google-fiber-will-build-fios-areas/2013-05-30, http://www.fiercecable.com/story/verizon-gains-135k-fios-tv-and-173k-fios-internet-subs-q3-2013/2013-10-17)
    It's hard to find out what proportion of FiOS customers are using VDSL2 for the final, customer-side connection but if we assume it's a moderate proportion then still, at least of their total subscriber base has immediate access to GPON based services. That still surpasses either eircom's or Vodafone/ESB plans as a proportion of households after completion of each rollout's phase 1. But we're starting at a low point so obviously an ISP with ten year's headstart will have the advantage, and Verizon's areas include New York.

    How's the PSTN footprint not the footprint?
    I mean, that's like saying only efibre areas are eircom's required covered footprint.

    Verizon runs the PSTN exchanges for 27m customers. Are they abandoning some areas?


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Think lucer is confusing consumer base or subscriber figures with footprint.


  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    ED E wrote: »
    Think lucer is confusing consumer base or subscriber figures with footprint.
    I should think not! the links I attached demonstrate the figures I quoted. I think i may have added confusion by my first line as I should have said the PSTN network is not the FiOS footprint, which is at 18 million (though then the 39% penetration rate in FiOS-enabled areas wouldn't add up).
    How's the PSTN footprint not the footprint?
    I mean, that's like saying only efibre areas are eircom's required covered footprint.

    Verizon runs the PSTN exchanges for 27m customers. Are they abandoning some areas?
    I don't understand how the more up-to-date figures show Ireland in a currently favourable context, as availability of FiOS is near 2 of every 3 lines and probably over half if the vdsl2 drops are excluded. Both ESB and eircom will not be covering anything like that proportion after the respective Phase 1s are complete. UPCs availability is lower too than the combined GPON and VDSL2 services than the area which Verizon operate in. Since UPC completed their rebuild programme in 2011/2012, growth in availability has been scant.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,750 Mod ✭✭✭✭bk


    I don't understand how the more up-to-date figures show Ireland in a currently favourable context, as availability of FiOS is near 2 of every 3 lines and probably over half if the vdsl2 drops are excluded. Both ESB and eircom will not be covering anything like that proportion after the respective Phase 1s are complete. UPCs availability is lower too than the combined GPON and VDSL2 services than the area which Verizon operate in. Since UPC completed their rebuild programme in 2011/2012, growth in availability has been scant.

    lucernarian, Verizon FiOS only covers a small percentage of the US, so you aren't making a like to like comparison.

    There are 117 million homes in the US, so Verizons 6 million homes represents just 17% of US homes.

    Outside of Verizon FiOS and Google Fiber, the majority of the US is serviced by AT&T, Comcast and TWC and things are far from rosy with these companies.

    As a comparison, once complete, both Eircoms and ESB phase 1 rollouts, will cover about 40% of homes.

    And you seem to be ignoring the ridiculously high prices of the Verizon FiOS services, between 2 and 4 times more expensive then here.

    On the whole, the Irish broadband market is looking a lot healthier then the US.


  • Closed Accounts Posts: 949 ✭✭✭damienirel


    bk wrote: »
    lucernarian, Verizon FiOS only covers a small percentage of the US, so you aren't making a like to like comparison.

    There are 117 million homes in the US, so Verizons 6 million homes represents just 17% of US homes.

    Outside of Verizon FiOS and Google Fiber, the majority of the US is serviced by AT&T, Comcast and TWC and things are far from rosy with these companies.

    As a comparison, once complete, both Eircoms and ESB phase 1 rollouts, will cover about 40% of homes.

    And you seem to be ignoring the ridiculously high prices of the Verizon FiOS services, between 2 and 4 times more expensive then here.

    On the whole, the Irish broadband market is looking a lot healthier then the US.

    Can you explain how it's "healthier"? Also this:
    bk wrote:
    Netindex.com, places the US 26th in the world with an average download speed of 36Mb/s and Ireland not far behind in 40th with an average download speed of 27Mb/s

    So if we're in a race and you come 26th and I come 40th? - that's a whole 14 places behind.

    Everything being claimed here is based on when Eircom and Esb complete. Can you not afford the same to Verizon comcast et al? Maybe when they're complete they'll be a lot healthier too?


  • Registered Users, Registered Users 2 Posts: 9,236 ✭✭✭lucernarian


    bk wrote: »
    lucernarian, Verizon FiOS only covers a small percentage of the US, so you aren't making a like to like comparison.

    There are 117 million homes in the US, so Verizons 6 million homes represents just 17% of US homes.

    Outside of Verizon FiOS and Google Fiber, the majority of the US is serviced by AT&T, Comcast and TWC and things are far from rosy with these companies.

    As a comparison, once complete, both Eircoms and ESB phase 1 rollouts, will cover about 40% of homes.

    And you seem to be ignoring the ridiculously high prices of the Verizon FiOS services, between 2 and 4 times more expensive then here.

    On the whole, the Irish broadband market is looking a lot healthier then the US.
    It's not like the baby bells can simply start expanding their footprint into each other's turf but I accept the point about the US market as a whole being in a weak situation. But it's a heavily fragmented country with many operators and evidence from the US "as a whole" likewise doesn't necessarily offer proof of such technological superiority. They just aren't easily comparable. When I make a more specific comparison between any one American operator and any one Irish operator, the American one could have more advanced services than the Irish one in some cases. I don't think it can be flatly claimed that Irish broadband services are superior to U.S. ones when some operators have extensive GPON availability in the areas they operate while other ones don't.


  • Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    It's not like the baby bells can simply start expanding their footprint into each other's turf but I accept the point about the US market as a whole being in a weak situation. But it's a heavily fragmented country with many operators and evidence from the US "as a whole" likewise doesn't necessarily offer proof of such technological superiority. They just aren't easily comparable. When I make a more specific comparison between any one American operator and any one Irish operator, the American one could have more advanced services than the Irish one in some cases. I don't think it can be flatly claimed that Irish broadband services are superior to U.S. ones when some operators have extensive GPON availability in the areas they operate while other ones don't.

    Well, it's s bit like talking about the EU market ... You go from high density FTTH to dial up speeds depending on the specific circumstances.

    In general comparisons with small dense markets like HK aren't very realistic though.

    So far, Ireland basically has no serious FTTH other than a couple of plans.

    UPC is decent and eircom FTTC isn't bad.

    Ireland definitely compares well to the UK now but it's going to take widespread FTTH deployment to make a big impact.

    Incidentally, there's nothing stopping UPC from going to full fibre too ... They've fibres running very close to end users. I'm sure if they wanted to offer gigabit connectivity they could just start direct connecting end users


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    SpaceTime wrote: »
    Incidentally, there's nothing stopping UPC from going to full fibre too ... They've fibres running very close to end users. I'm sure if they wanted to offer gigabit connectivity they could just start direct connecting end users

    With EuroDocsis 3.1 they really dont need to move to FTTH yet, they can do Gig on coax first. The HFC nodes area even more dense than VDSL cabs though, so if the fiber is there (have they overprovisioned as much as eircom?) then rolling out the last 100m will be easy.


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  • Registered Users, Registered Users 2 Posts: 18,997 ✭✭✭✭murphaph


    netindex has a huge flaw of course....it only shows actual speeds experienced by current users and Ireland is definitely an "emerging market" in terms of broadband.

    Eircom's VDSL rollout has been very rapid. I suspect many many customers who can avail of improved speeds over VDSL are simply not yet doing so and so won't help Ireland's netindex score. I prefer to rely on the akamai state of the internet reports for a more detailed analysis.

    My mother would be your classic example. Had ADSL running at around 3Mbps down, God knows what up. All her neighbours would have had the same. She only upgraded to VDSL as I pushed her to to improve the skype experience at our end! I suspect many of her neighbours simply haven't bothered upgrading.


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