Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Guide - Getting the most out of your high speed Virgin Media (UPC) 240mb/s service

2456720

Comments

  • Registered Users Posts: 32 ruarua


    thanks degsie,

    It was a upc rep (on the phone) that told me of the 30 mb limit and upc phone not available where I live.

    The reason I posed the question here was that it just didn't seem feasible that it would be so. I was hoping that someone who lived in the local area would be able to tell me that they had more than 30 and/or a upc phone line.

    I suppose I just really wanted to avail of the high speed deal. Clutching at straws and all that.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    ruarua it is possible. There are a small number of areas where UPC haven't upgraded the cable yet and therefore are stuck on speeds of a max 30Mb/s

    Still worth dropping a PM to the UPC reps here on boards. The reps here on boards are better informed then the phone staff and they might be able to find out when you area is due to be upgraded.


  • Registered Users, Registered Users 2 Posts: 2,102 ✭✭✭derra


    I upgraded my existing service with UPC and opted for the 120 Mb/s to get rid of Eircom NGB.

    All hooked up and it's working but not the speed i was expecting even with a 10/100 network card in a old Dimension 5150.
    I also tried a HP laptop and a Dell laptop, both with 10/100 network adapters.

    All tested on my existing Cat5e cables through the house and also tried both them laptops beside the router using the supplied Ethernet cable.

    Wireless was turned off during the tests.

    Just done this speed test..
    Download Speed: 38193 kbps (4774.1 KB/sec transfer rate)
    Upload Speed: 12241 kbps (1530.1 KB/sec transfer rate)
    Latency: 6 ms
    Jitter: 1 ms
    29/01/2015 17:19:49

    I rang them up and he remoted into the router but still getting similar results before and after he done that. I asked to make sure i'm on the correct profile as in this thread and he said i was.

    I told him i'll get another device or two and see if speed changes and if not he said he would send out a technician to try sort it out.

    Can anyone think of something/setting i could check before ringing them back later?


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    I also have the UPC 240Mbps service and I get full speed over WiFi with my router in access point mode. You definitely want an AC device (make sure all your clients have AC adapters as well. I highly recommend the ASUS devices. Very good hardware and software.

    They can also run DD-WRT if that's your flavor which has a lot more tweakable options. Make sure that when you're buying a device, it has gigabit lan ports so you get full speeds to your new access point/router.

    I bought the ASUS RT-AC66U a couple years ago and it's been solid. The RT-AC68U is the newer version of this. More models:
    asus.com/ie/Networking/Wireless_Routers_Products/

    Are you getting full speed WiFi with the asus ac66u?

    Im looking to pick up an ac router next week and don't know if I'm overspending getting the ac68u, it gets great reviews but am afraid if spending so much and then still being stuck with WiFi speeds around the 40mb range.... Only signed up to 240mb today

    I have a buffalo airstation that I'd like to use in my parents house as an access point, any tips on how to set it up please?


  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    MarkY91 wrote: »
    i get about 70mb wired but can rarely go wired. i get 30-35 wireless in my room. is this the most i can expect from a 10/00 laptop? using the ubee router they now give out.

    what wifi speed improvement could i expect with a 10/100/1000 laptop?

    Have you thought about trying a usb wifi dongle? Maybe even try and borrow one and that might give you some idea of what is possible with more up date wifi equipment.

    Also some older laptops will have pcmcia slots which might allow upgrading your ethernet performance.


  • Registered Users, Registered Users 2 Posts: 7,068 ✭✭✭MarkY91


    dub45 wrote: »
    Have you thought about trying a usb wifi dongle? Maybe even try and borrow one and that might give you some idea of what is possible with more up date wifi equipment.

    Also some older laptops will have pcmcia slots which might allow upgrading your ethernet performance.

    I've thought about it. I might buy one

    I've a wireless G device on my wifi and that's supposed to slow a network down. I disable the device and see no increase though


  • Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭aaronm13


    Fantastic guide. I've recently upgraded to the 240 package. Upc messed up something in the switch over and they replaced the Thomson router with the Technicolor piece of crap. Overall performance has really suffered so would using one of the TP Link routers linked really improve performance. Is there much of a difference performance wise between the C7,C8 and C9 other than a good few euro.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    aaronm13 wrote: »
    Overall performance has really suffered so would using one of the TP Link routers linked really improve performance.

    Yes, I went from getting about 50 to 60Mb/s from my Technicolor to getting 200Mb/s with the C7 in the same room.

    Of course that also depends on the capabilities of your laptop, smartphone, etc. to get the most out of it.
    aaronm13 wrote: »
    Is there much of a difference performance wise between the C7,C8 and C9 other than a good few euro.

    The reviews indicate there is almost no difference at all between the 3. They all perform almost exactly the same!

    If you do get the C7 make sure it is the C7v2 that arrives, the v1 is a bit buggy, the v2 is rock solid. That is really the only advantage of the C8, you know which one you will be getting straight off.


  • Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭aaronm13


    bk wrote: »
    Yes, I went from getting about 50 to 60Mb/s from my Technicolor to getting 200Mb/s with the C7 in the same room.

    Of course that also depends on the capabilities of your laptop, smartphone, etc. to get the most out of it.



    The reviews indicate there is almost no difference at all between the 3. They all perform almost exactly the same!

    If you do get the C7 make sure it is the C7v2 that arrives, the v1 is a bit buggy, the v2 is rock solid. That is really the only advantage of the C8, you know which one you will be getting straight off.

    The performance issues are weird. I get the full 240mb when running a speed test but my actual download speeds have gone to crap. My wife's ipad constantly loses its connection even though it shows full signal. A premium sports service that I use ran perfectly before in full HD but now SD buffers like crazy. Has to be the crap technicolor as all these issues happened as soon as I got it. Would the new router sort out these problems out as it would minimize the processes the technicolor has to do.


  • Advertisement
  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    aaronm13 wrote: »
    The performance issues are weird. I get the full 240mb when running a speed test but my actual download speeds have gone to crap. My wife's ipad constantly loses its connection even though it shows full signal. A premium sports service that I use ran perfectly before in full HD but now SD buffers like crazy. Has to be the crap technicolor as all these issues happened as soon as I got it. Would the new router sort out these problems out as it would minimize the processes the technicolor has to do.

    While I can't guarantee it, I certainly believe it would reduce issues, specially if you put the technicolor in bridge mode (link in the guide above), so that your own router is instead handling all the DHCP, routing, etc. details.


  • Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭aaronm13


    bk wrote: »
    While I can't guarantee it, I certainly believe it would reduce issues, specially if you put the technicolor in bridge mode (link in the guide above), so that your own router is instead handling all the DHCP, routing, etc. details.

    That's what I thinking myself. Think I'll pull the trigger on either the top c7 or c8.


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    bk wrote: »
    Yes, I went from getting about 50 to 60Mb/s from my Technicolor to getting 200Mb/s with the C7 in the same room.

    Of course that also depends on the capabilities of your laptop, smartphone, etc. to get the most out of it.

    The reviews indicate there is almost no difference at all between the 3. They all perform almost exactly the same!

    If you do get the C7 make sure it is the C7v2 that arrives, the v1 is a bit buggy, the v2 is rock solid. That is really the only advantage of the C8, you know which one you will be getting straight off.

    How do you know if the c7 is v1 or v2, I saw it in curry's the weekend and it didn't mention what version it was on the box

    komplette are selling the c7 for 95e compared to 130e in currys/pc world, im just wondering if both would be v2, i cant see anything to sat what version it is


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    It's on the underside beside the serial number, both on the box and the unit itself. I got mine from Currys and it's a V2.

    (not my picture, bit of a half assed attempt at hiding the serial number.

    IMG_20140331_125941.jpg

    hardware-version.jpg


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    Thanks a million for that, I had a look and didn't see that on the barcode, I must've missed it

    Think I'll chance komplett and if it's not v2,will return it


  • Registered Users, Registered Users 2 Posts: 13,014 ✭✭✭✭Snake Plisken


    So I was searching around for the Archer C7 V2 around Dublin on Friday in blanch pc world didn't have any, Harvey Norman did have the V2 but priced at €139.99, tried Liffey valley pc world and currys didn't have them Dixons had one but it was a V1. I stopped off in tallaght and found a v2 bought it and brought it home, I hooked it up and found I couldn't login as admin, I checked my iPhone and saw 2 networks named sandman2 and sandman5 so looked like the router was already used or reworked i checked serials and they matched what was on the box I did a factory reset and for in and upgraded the firmware and it seems to be working fine the reception on the 5ghz band drops off once out of the room but i get close to 230mbps down and 23mbps up which isn't bad.
    Not sure if this was a returned router everything looked new in the box didn't look used or. Might have been a to link rework sent back out. Hopefully it will be ok


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Its worth noting that the penetration of 5Ghz is quite significantly lower than that of 2.4Ghz so if you have thick walls/good insulation the "drop off" from room to room can be very noticeable.


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    So I got the Archer c7 from Amazon and it arrived today, but it's version 1.1.

    Is it worth keeping or should I return it.. I was going to get the v2 and test it before buying a second one for my parents house.

    Would the v1.1 be ok for them, it'll be used for Android tablets, sky hd catch up downloads, Netflix on a blu Ray player and an ipad?

    Should I return it?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    Is it worth keeping or should I return it.. I was going to get the v2 and test it before buying a second one for my parents house.

    I'd return it, I just wouldn't risk it. Maybe get the C8 instead so.

    Though v1.1 is weird, I haven't head of that one before!

    Hmm.. It seems that amazon are still shipping v1's which I had thought were long gone! I got my v2 almost 8 months ago from Amazon. As a result I think I'll change my recommendation in this guide to the C8 to try avoid people getting into this difficulty in future.


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    Ok thanks, definitely says v1.1, I did a quick google and it says a firmware update fixes the bugs with Apple devices.

    I'll return it and get the c8, I'm assuming the interface will be similar to the c7 and I wouldn't have any problems once I follow your guide?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    I'll return it and get the c8, I'm assuming the interface will be similar to the c7 and I wouldn't have any problems once I follow your guide?

    The C8 and C9 have a new, more modern and nicer interface. So actually a bonus.

    However the steps should be the same as in the guide above.


  • Advertisement
  • Registered Users Posts: 748 ✭✭✭eamondunphy


    And should the c7 I bought get the high speeds that yours do, it's more the signal dropping for Apple devices that's the problem?

    Ordered the c8 there so will see how it works out, thanks again for your help!!


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    And should the c7 I bought get the high speeds that yours do, it's more the signal dropping for Apple devices that's the problem?

    It should do as long as your laptops wifi have a spec that matches.

    However I wouldn't take a buggy router, it wasn't just Apple devices, seemingly Android devices were effected to.

    The C8 has now come down in price and is only €15 more expensive then the C7, so I don't think it is worth the gamble anymore (it was originally a €50 difference!).

    Also the C8 also has some advantages.

    - New web admin GUI
    - The three external antennas are now dual band. The C7 antennas were 5GHz only with 3 internal 2.4GHz antennas. This should give the C8 slightly better 2.4GHz performance then the C7.


  • Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭aaronm13


    Went for the Asus RT-AC66U from Amazon. de for 130 euro. Didn't want to take the chance of getting a v1 tp link and I'm glad I didn't since Amazon are still shipping them. Should have to router by the weekend hopefully then I can test it out.


  • Registered Users, Registered Users 2 Posts: 7,068 ✭✭✭MarkY91


    For anyone looking for a decent router. I have a netgear WNDR 3400 N600 for sale.

    Will fix issues.


  • Registered Users, Registered Users 2 Posts: 900 ✭✭✭Xpro


    Can some tell what wifi speeds are you getting on your technicolor TC7200?

    I just had my new Ubee replaced which developed some fault apparently and UPC gave me the Technicolor, which in fairness I think is a step backwards.

    While some of the issues I had are fixed, my Wifi speeds on Tc7200 are now halfed.


  • Registered Users Posts: 4 LaserChicken


    This post is load of hoop.
    1st of every household has outdated coaxial cables installed. 2nd The network speed is ridiculous scam - using a flash based speed test scripted to connect and test latency to the closest server, when the DL and UL speed to the actual internet sucks donkey nipples. If you want to test your actual speed to the internet use a site like testmy.net to get more accurate speed to the internet. You will be disgraced by the results you will get.


  • Registered Users, Registered Users 2 Posts: 3 Wiked


    Just upgraded to UPC 240 MB broadband.

    I still have the UPC Modem which is a Cisco 3925 - I think 10/100/1000 LAN.

    It sits in may attic Room/Office.

    The house is cabled from the attic and I have hardwired points for PS4, TV, and another downstairs for the desktop.

    On the connection downstairs sits a Netgear WNR834B Wireless router.
    (WiFi capable of 240 MB I think).
    This has 4 Ethernet connections...Am I right in assuming that these are limited to 100 MB.

    If I connect the PC direct to the Cisco Router I see a connection speed of 234 MB/Sec but through the Netgear router Max 83 MB/sec.

    Question I have as I'm not totally sure is, will a Switch allow the PC to run at max speed and still keep the Netgear router as its still capable of 240 Mb/Sec or should I just get a new router capable of higher speeds on the Lan?


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    If you put a 5port GigE switch in between the Cisco and the Netgear and then link the PC to it then you'll get 230-240Mb down for the PC.

    Wireless in that netgear is very unlikely to peak above 200Mb real world. Buy an Archer C7 or similar if you want those kinda speeds wirelessly.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    This post is load of hoop.
    1st of every household has outdated coaxial cables installed. 2nd The network speed is ridiculous scam - using a flash based speed test scripted to connect and test latency to the closest server, when the DL and UL speed to the actual internet sucks donkey nipples. If you want to test your actual speed to the internet use a site like testmy.net to get more accurate speed to the internet. You will be disgraced by the results you will get.

    Hmm... posting as an anonymous coward! I assume you work for a competitor of UPC :mad:

    First of all, UPC have upgraded the majority of their network to new high quality 1000MHz+ coax cable. You have to be blind not to notice this as they have been busily re-wiring their entire network over the last few years!

    That is what all those UPC guys up ladders outside peoples house has been about! How could you not noticed this?!!! :confused:

    Second, I'm a software engineer, who works from home daily and do big uploads of OS ISO's and software builds every day. I can assure the speed UPC delivers is very real. You can easily test it for yourself by downloading a linux DVD ISO from Heanet.

    Unless you have something truthful and productive to add, please don't post again. You are just doing your employer a dis-service.


  • Registered Users, Registered Users 2 Posts: 443 ✭✭bricks


    Using the download tester I get 238Mbits which isn't far off full speed.
    In fairness I'm only getting 16mbits on the upload but I still think thats quick enough for me.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 3,181 ✭✭✭bryaner


    Hi all.

    I was upgraded to the 240Mbs service about a month ago and struggled to get 80Mbs via ethernet, had a tech out and reported all was perfect.

    Speed went really bad since and they sent me out a new modem/router still only getting 80-90 Mbs over ethernet, I'm testing the speed via windows 7 and windows 8 machines both Intel dual core the windows 8 being only a year old.

    Any suggestions.

    Thanks in advance Bryan.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    bryaner I assume you have followed the steps in the guide:

    - Make sure you are using a cat5e or cat6 ethernet cable, try multiple cables.
    - Check that the ethernet port on your PC supports 10/100/1000 and not just 10/100

    Really it sounds like something on your system is limited to just 100mb/s

    Also make sure you aren't using an anti virus proxy like Avast, it can slow things down.


  • Registered Users, Registered Users 2 Posts: 3,181 ✭✭✭bryaner


    bk wrote: »
    bryaner I assume you have followed the steps in the guide:

    - Make sure you are using a cat5e or cat6 ethernet cable, try multiple cables.
    - Check that the ethernet port on your PC supports 10/100/1000 and not just 10/100

    Really it sounds like something on your system is limited to just 100mb/s


    Also make sure you aren't using an anti virus proxy like Avast, it can slow things down.


    Thanks for the quick reply bk.

    Yea its a cat5e cable I'm using, the only info I can get on my ethernet port is when I'm connected it tell's me connected at 100Mbs, sorry for being a bit of a technophobe. :(


  • Registered Users, Registered Users 2 Posts: 900 ✭✭✭Xpro


    bryaner wrote: »
    Thanks for the quick reply bk.

    Yea its a cat5e cable I'm using, the only info I can get on my ethernet port is when I'm connected it tell's me connected at 100Mbs, sorry for being a bit of a technophobe. :(

    100mbs would indicate that you have 10/100 Ethernet port and they max out at 100mb, hence the lower speeds.

    As said above you would need Gigabit port to see the full speeds.

    You could buy a Gigabit to Usb adaptor which will help to speed things up, or just try the wifi on 5ghz and you might get more then 100mb.


  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    bk wrote: »
    Hmm... posting as an anonymous coward! I assume you work for a competitor of UPC :mad:

    First of all, UPC have upgraded the majority of their network to new high quality 1000MHz+ coax cable. You have to be blind not to notice this as they have been busily re-wiring their entire network over the last few years!

    That is what all those UPC guys up ladders outside peoples house has been about! How could you not noticed this?!!! :confused:

    Second, I'm a software engineer, who works from home daily and do big uploads of OS ISO's and software builds every day. I can assure the speed UPC delivers is very real. You can easily test it for yourself by downloading a linux DVD ISO from Heanet.

    Unless you have something truthful and productive to add, please don't post again. You are just doing your employer a dis-service.

    Given the way boards.ie works aren't we all posting as "anonymous cowards"?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    dub45 wrote: »
    Given the way boards.ie works aren't we all posting as "anonymous cowards"?

    I'm not, my username is the initials of my name and I'm widely known.

    So, was that you making this post dub45 ?


  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    bk wrote: »
    I'm not, my username is the initials of my name and I'm widely known.

    So, was that you making this post dub45 ?

    You are still anonymous on here just like the rest of us.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    dub45 wrote: »
    You are still anonymous on here just like the rest of us.

    I notice you didn't answer the question!

    MOD: dub45 please stop taking this thread off topic. You have been warned.


  • Registered Users Posts: 64 ✭✭dublinercheese


    bk wrote: »
    Hmm... posting as an anonymous coward! I assume you work for a competitor of UPC :mad:

    First of all, UPC have upgraded the majority of their network to new high quality 1000MHz+ coax cable. You have to be blind not to notice this as they have been busily re-wiring their entire network over the last few years!

    That is what all those UPC guys up ladders outside peoples house has been about! How could you not noticed this?!!! :confused:

    Second, I'm a software engineer, who works from home daily and do big uploads of OS ISO's and software builds every day. I can assure the speed UPC delivers is very real. You can easily test it for yourself by downloading a linux DVD ISO from Heanet.

    Unless you have something truthful and productive to add, please don't post again. You are just doing your employer a dis-service.


    My sustained speeds from UPC are excellent. I've also tested multiple heanet ISO downloads and get ~230 down/~20 up regularly. It will fluctuate a bit, but overall the speeds are currently the best in Ireland.


  • Advertisement
  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    My sustained speeds from UPC are excellent. I've also tested multiple heanet ISO downloads and get ~230 down/~20 up regularly. It will fluctuate a bit, but overall the speeds are currently the best in Ireland.

    Yup and that is reflected in UPC getting the number 1 ranking in all the speedtest survey sites results (netflix, steam, speedtest.net, etc.)

    I just did a test on testmy.net, 211Mb/s :D

    Note that the closest test server on this site is in the UK, that makes it less accurate then doing a test against heanet or one of the Irish speed test servers.


  • Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭aaronm13


    Got my new router all set up in bridge mode and surprise surprise all the problems I've been experiencing have disappeared. Why do upc insist on supplying such crap hardware and forcing people to spend extra money to use the basic service they are already paying for. The router seems like money well spent even though I could have done without the extra expense. These problems aren't isolated as there are people on here every day with the same complaints, yet upc are in denial about their hardware. Thanks to bk for all the help and advice and also the guys in the how to bridge mode guide.


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    aaronm13 wrote: »
    Got my new router all set up in bridge mode and surprise surprise all the problems I've been experiencing have disappeared. Why do upc insist on supplying such crap hardware and forcing people to spend extra money to use the basic service they are already paying for. The router seems like money well spent even though I could have done without the extra expense. These problems aren't isolated as there are people on here every day with the same complaints, yet upc are in denial about their hardware. Thanks to bk for all the help and advice and also the guys in the how to bridge mode guide.

    Unfortunately most ISPs ship junkers. Ciscos and thompsons are muck, havent tried the Technicolor but it seems similar. Horizon (samsung?) is a farce. Eircom shipped super old Netopia units (motorola chipset) back in the day, new stuff is very very meh. Vodafones Huawei seems to be quite quite mediocre, 100Mbps switchports like.

    The big issue is, with DSL providers(other than sky) its simple to use your own. The DOCSIS provisioning system and UPCs unwillingness to provision 3rd party kit make it a right pain to use something decent. They should just have a hardware switch on the back of each unit that enables bridging, no messing with SNMP, no fans, and for those that want it they can set up stable kit. Yes its a pain to have to spend more, but when you're on a €50/mo+ tariff for 2yrs a single outlay of ~€100-150 is a great long term investment.
    bk wrote: »
    Yup and that is reflected in UPC getting the number 1 ranking in all the speedtest survey sites results (netflix, steam, speedtest.net, etc.)

    I just did a test on testmy.net, 211Mb/s :D

    Note that the closest test server on this site is in the UK, that makes it less accurate then doing a test against heanet or one of the Irish speed test servers.

    Dips were me downloading a metric sh1t tonne of stuff on a separate public that the samknows cant "monitor".

    DpDfrrX.png

    When not using UPCs own gear throughput is rock solid.


  • Registered Users Posts: 39 traveller2


    Evening folks,
    I posted about the UPC package options a few months back, but didn’t follow up at the time.
    Anyhow, our eircom line is currently on the blink and their customer service is dire with the issue not resolved so I’m seriously considering ditching them ASAP.
    At the moment with have Sky TV only basic package (28 euro per month), may have risen by a euro lately.
    The Sky package and service is excellent, but we currently have eircom phone and net, how quickly can I switch and would people recommend UPC?
    My concern is I’ve seen some mixed reviews here regarding their TV, and I’m wondering would I be better off going for UPC net and phone, but keep Sky TV?
    Currently, we are paying 28 month Sky and circa 48 with eircom, so approx 1240 euro over 18 months. The sky price experience is fine, but not impressed with eircom.
    My options are.
    1. All in with UPC for approx 1200 for 18 months (TV/Phone/Broadband). Based on 45 euro/240 MB package after four months. (This looks very attractive).
    Or
    2. Keep Sky (504 euro) and go for UPC Phone and Net for 730 euro, total is 1234.
    Or
    3. Is there another option as the difference between 1 and 2 as above price wise isn’t much given the fact that I’d be going UPC all our business. But then again is UPC net far better than everyone else in the market and worth it going with them?
    4. Also, is it possible to haggle over the price of 1 as above.
    5. When I last enquired with UPC I was all set to sign up, they tried to foist an activation fee or something like that, and I just didn’t bother going ahead with them as a result.
    6. Also, I’m with eircom, and I imagine their MB speed is a lot less than 240MB offered by UPC?


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    traveller2 I think your best option would be to stick with Sky for TV and go with UPC for Broadband and Phone.

    I don't think UPC TV is quiet as bad as some people make out, it is more just a case of people who are use to the Sky interface not liking something different. However given that you already have Sky and the extra cost is only a few euro over the 18 months, probably not worth swapping it too.

    You could try calling Sky and try and get them to lower their TV cost for a few months. Say it is too expensive and that you are thinking of leaving for Freesat and Saorview. They will often give a discount to keep you. Don't let them try and sell you their broadband. It uses Eircom gear, so no benefit over Eircom there.

    What you are getting from Eircom at the moment, depends on what package you are currently on. At the VERY best it is 100Mb/s (still less then half of UPC) at worst it could be as little as 1Mb/s


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    i think i changed my upc 3925 into bridge mode correctly, but now i cant access my ciso router through its ipaddress.

    is there any chance the ip address has changed, i cant seem to find its address anymore

    edit, sorry, found it!!


  • Advertisement
  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,980 Mod ✭✭✭✭bk


    i think i changed my upc 3925 into bridge mode correctly, but now i cant access my ciso router through its ipaddress.

    is there any chance the ip address has changed, i cant seem to find its address anymore

    The IP address of the 3925? It should now be 192.168.100.1


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    i think i changed my upc 3925 into bridge mode correctly, but now i cant access my ciso router through its ipaddress.

    is there any chance the ip address has changed, i cant seem to find its address anymore

    edit, sorry, found it!!

    Oh, seems you got it just as I hit quote.

    For any others, its 192.168.100.1


  • Registered Users Posts: 748 ✭✭✭eamondunphy


    thanks for the quick reply guys.

    so in the admin->management section, i've turned gateway setup(wan) internet connection type from router mode to "bridged only"

    and in wireless->radio settings, i've disabled the wireless interface.

    Now when i connect to the 5ghz network on my router, i get speeds of around 160-200mb but when i connect to the 2.5ghz network, im only getting around 40mb

    i'm only sitting about 3 feet away from the router when doing these tests.

    im getting similar speeds when i go upstairs.

    Regarding the 2.5ghz, am i doing something wrong, my sky hd box only connects to the 2.5 network so would like faster speeds for it


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Wireless N on 2.4Ghz will give you 40-60 typically. Thats normal. Sky box doesnt have the chip for AC or 5Ghz as it doesnt need it. 30Mbps is fine to pull down a few seasons in 720P.


  • Closed Accounts Posts: 6,925 ✭✭✭RainyDay


    traveller2 wrote: »
    Evening folks,
    I posted about the UPC package options a few months back, but didn’t follow up at the time.
    Anyhow, our eircom line is currently on the blink and their customer service is dire with the issue not resolved so I’m seriously considering ditching them ASAP.
    At the moment with have Sky TV only basic package (28 euro per month), may have risen by a euro lately.
    The Sky package and service is excellent, but we currently have eircom phone and net, how quickly can I switch and would people recommend UPC?
    My concern is I’ve seen some mixed reviews here regarding their TV, and I’m wondering would I be better off going for UPC net and phone, but keep Sky TV?
    Currently, we are paying 28 month Sky and circa 48 with eircom, so approx 1240 euro over 18 months. The sky price experience is fine, but not impressed with eircom.
    My options are.
    1. All in with UPC for approx 1200 for 18 months (TV/Phone/Broadband). Based on 45 euro/240 MB package after four months. (This looks very attractive).
    Or
    2. Keep Sky (504 euro) and go for UPC Phone and Net for 730 euro, total is 1234.
    Or
    3. Is there another option as the difference between 1 and 2 as above price wise isn’t much given the fact that I’d be going UPC all our business. But then again is UPC net far better than everyone else in the market and worth it going with them?
    4. Also, is it possible to haggle over the price of 1 as above.
    5. When I last enquired with UPC I was all set to sign up, they tried to foist an activation fee or something like that, and I just didn’t bother going ahead with them as a result.
    6. Also, I’m with eircom, and I imagine their MB speed is a lot less than 240MB offered by UPC?

    Or option 7 - pay up front to install a free-to-air box with DVR and Saorview, and get all of the Irish and the main UK channels for no subscription, but no Sky channels


  • Advertisement
Advertisement