Iwantthisdeal.ie ... <snip>?

Pretty Pink · 22-03-2014 08:45PM #1

Hi Guys,

I am wondering if anyone has experience buying from "Iwantthisdeal.ie www.iwantthisdeal.ie"

I bought an item "Remy Hair Extensions In A Choice Of 16 Colours" on their site on the 15/feb/2014 I received a email saying payment was accepted and the item will be dispatched asap. I had no contact from them since, so I emailed and asked about the status I was told it was dispatched and should receive it in three days but they will send me on the tracking number, three days later no item and no tracking number. I emailed again and was told there was a delay and it has not been received by them from the supplier and to expect it in 2-5 days. I have waited about 15 days, as well as opening a dispute on Paypal with them and they have only replied to paypal once and sending me the same email in reply on my private email saying "2-5 days".

I am getting very frustrated and starting to think this is a con site, they delay you until the time has passed that its too late to file a dispute with paypal and then you get stung. (luckily for me I spoke to a friend of mine about this and she told me about the time line on paypal, so I did it asap)

Any one have a similar issue with this company?

Beano · 24-03-2014 09:35PM

This just looks like a groupon type site. who did you actually buy the goods from?

Pretty Pink · 25-03-2014 01:46AM

Beano wrote: »

This just looks like a groupon type site. who did you actually buy the goods from?

I bought on the site but the item is coming from cougar beauty products. I contacted them too, they just said "contact iwantthisdeal.ie". So stuck in a loop.

amcn1 · 25-03-2014 11:06AM

Pretty Pink wrote: »

Hi Guys,

I am wondering if anyone has experience buying from "Iwantthisdeal.ie www.iwantthisdeal.ie"

I bought an item "Remy Hair Extensions In A Choice Of 16 Colours" on their site on the 15/feb/2014 I received a email saying payment was accepted and the item will be dispatched asap. I had no contact from them since, so I emailed and asked about the status I was told it was dispatched and should receive it in three days but they will send me on the tracking number, three days later no item and no tracking number. I emailed again and was told there was a delay and it has not been received by them from the supplier and to expect it in 2-5 days. I have waited about 15 days, as well as opening a dispute on Paypal with them and they have only replied to paypal once and sending me the same email in reply on my private email saying "2-5 days".

I am getting very frustrated and starting to think this is a con site, they delay you until the time has passed that its too late to file a dispute with paypal and then you get stung. (luckily for me I spoke to a friend of mine about this and she told me about the time line on paypal, so I did it asap)

Any one have a similar issue with this company?

Hi pretty in pink, IWantThisDeal have run that extensions deal several times, id say to contact customer care see if they can help you!

Pretty Pink · 25-03-2014 01:14PM

amcn1 wrote: »

Hi pretty in pink, IWantThisDeal have run that extensions deal several times, id say to contact customer care see if they can help you!

I have contacted customer care? As I said above they are fobbing me off with messages that it will be delivered in 2-5 that was three weeks ago. I am emailing them and also updating the paypal dispute, just to be clear I am speaking to customer care, paypal and also the company that iwantthisdeal is selling on behalf of.

I have seen on their facebook page people are posting asking for a reply to their emails or an eta, some seem to be awaiting their orders since xmas. This company have run this offer before? How sure are you people are getting the products tho?

Beano · 25-03-2014 02:21PM

if you have already filed a dispute then escalate it to a claim before it is too late.

amcn1 · 25-03-2014 06:50PM

Pretty Pink wrote: »

I have contacted customer care? As I said above they are fobbing me off with messages that it will be delivered in 2-5 that was three weeks ago. I am emailing them and also updating the paypal dispute, just to be clear I am speaking to customer care, paypal and also the company that iwantthisdeal is selling on behalf of.

I have seen on their facebook page people are posting asking for a reply to their emails or an eta, some seem to be awaiting their orders since xmas. This company have run this offer before? How sure are you people are getting the products tho?

my sister got the make up brush set and a few other bits for christmas presents! there a legit company alright!

Pretty Pink · 28-03-2014 12:02PM

Just to update- received product after waiting 35 days. Hair extensions matted with glue, bulk of hair ends at 12" inches and a tiny few strands extend to 18", full of Grey hair and mixedffibers and white foreign bodies throughout. Contacted company again, I have asked a hair dressers to have a look at the hair just to ensure its safe to use and if they can remove the glue. I have a wedding on the 5th of April that I was hoping to wear them for.

Conclusion: stay far away from them! They use delay tactics and their products or suppliers are sub-standard!

Jarren · 28-03-2014 12:47PM

amcn1 wrote: »

my sister got the make up brush set and a few other bits for christmas presents! there a legit company alright!

I don't believe you for a sec .

They might be legit but you are connected to this company . (dont worry ,I know)

Do what you have to and sort this with your customer .

Pretty Pink · 28-03-2014 01:45PM

Amcn1 how is the business going?

Beano · 28-03-2014 02:18PM

Pretty Pink wrote: »

Just to update- received product after waiting 35 days. Hair extensions matted with glue, bulk of hair ends at 12" inches and a tiny few strands extend to 18", full of Grey hair and mixedffibers and white foreign bodies throughout. Contacted company again, I have asked a hair dressers to have a look at the hair just to ensure its safe to use and if they can remove the glue. I have a wedding on the 5th of April that I was hoping to wear them for.

Conclusion: stay far away from them! They use delay tactics and their products or suppliers are sub-standard!

have you escalated to a claim with Paypal yet?

Pretty Pink · 28-03-2014 02:28PM

Beano wrote: »

have you escalated to a claim with Paypal yet?

I sure have

I have also emailed the company but no responses since yesterday. They are probably busy informing people of their sisters recent purchase.

martina1218 · 15-05-2014 01:29PM

Hi guys i bought them hair extensions as well i still have not recieved them going further with this matter please DO not BUY from this site <snip>

ElNino · 15-05-2014 04:47PM

I see amcn1 has rightly being banned for pretending to be a satisfied customer of the site instead of the owner. If he/she had put half the effort into resolving their customer's complaints then this thread wouldn't exist.

Pretty Pink · 16-05-2014 12:22PM

Martina if its still within the 45 days since you bought them and you paid via paypal go to the resolution center on paypal, I did and I got my money back!!

Delighted acmn1 got banned!!

my investigating skills paid off!!

martina1218 · 16-05-2014 12:48PM

Hi pretty pink i done that last nite with paypal they are going to get my money back i am delighted i would never deal with them again

Pretty Pink · 16-05-2014 05:55PM

Best of luck, fingers crossed you get it hun!

martina1218 · 16-05-2014 06:02PM

Tanks i will let you know xx

ShaunaMarley_X · 21-05-2014 05:19PM

I've had the same issue, I got in contact with Cougar beauty products today as I'm waiting over a month for my extensions and they replied to my email saying:

Unfortunately, I Want This Deal is on credit hold due to non payment of goods.Â
Please revert back to I Want This Deal for further information.

I would advise that you claim a refund and reorder direct through us as we will honour the same price for hair.

Now I don't know what to do, how do I claim my money back can anybody tell me please?

Pretty Pink · 25-05-2014 11:24PM

ShaunaMarley_X wrote: »

I've had the same issue, I got in contact with Cougar beauty products today as I'm waiting over a month for my extensions and they replied to my email saying:

Unfortunately, I Want This Deal is on credit hold due to non payment of goods.Â
Please revert back to I Want This Deal for further information.

I would advise that you claim a refund and reorder direct through us as we will honour the same price for hair.

Now I don't know what to do, how do I claim my money back can anybody tell me please?

I say order directly from Cougar but that being said I did get the hair EVENTUALLY and it was terrible... images below. Just be ware of that.

**wont allow me to add images** I will see if I can PM you

BrianIWTD · 09-06-2014 11:36PM

ShaunaMarley_X wrote: »

I've had the same issue, I got in contact with Cougar beauty products today as I'm waiting over a month for my extensions and they replied to my email saying:

Unfortunately, I Want This Deal is on credit hold due to non payment of goods.Â
Please revert back to I Want This Deal for further information.

I would advise that you claim a refund and reorder direct through us as we will honour the same price for hair.

Now I don't know what to do, how do I claim my money back can anybody tell me please?

Hi its Brian, from customer care if you email the support team should be able to help you with this, we are aware there was in issue with an order for hair extensions that has been delayed.

IWTD CC

Pretty Pink · 09-06-2014 11:41PM

BrianIWTD wrote: »

Hi its Brian, from customer care if you email the support team should be able to help you with this, we are aware there was in issue with an order for hair extensions that has been delayed.

IWTD CC

HA!
Three months later and all you have to say is email customer care ... Did you not read the previous posts saying that all communication with "customer care" was a waste?

Good work Brian! Your observation skills is obviously why you got the job

Pretty Pink · 10-06-2014 10:45AM

Actually.... Does Brian not have to be verified before he can declare he is a representive of a company ??

Davy · 11-06-2014 06:26PM

Pretty Pink wrote: »

Actually.... Does Brian not have to be verified before he can declare he is a representive of a company ??

Yes, its ongoing.

napaman2011 · 10-07-2014 06:59PM

I bought an e-cigarette of this web-site at the turn of the year. I think it took just over a week to arrive. I think the fact that you are calling this website <snip> is a joke considering you stated that you did receive your product (albeit in a terrible time frame) maybe they were just busy?? Or maybe its the supplier that is in fact the <snip>. All in all they're not <snip> and to call them one after you received your product is farcical.

Pretty Pink · 10-07-2014 07:33PM

napaman2011 wrote: »

I bought an e-cigarette of this web-site at the turn of the year. I think it took just over a week to arrive. I think the fact that you are calling this website <snip> is a joke considering you stated that you did receive your product (albeit in a terrible time frame) maybe they were just busy?? Or maybe its the supplier that is in fact <snip>. All in all they're not <snip> and to call them one after you received your product is farcical.

I only received my product after this thread was set up and AMCN or what ever it was started his BS posts back.

I had to fight to get my refund back and I also contacted the supplier of the products who referred me back to Iwantthisdeal.ie and the supplier used very well chosen words when expressing their relatiomship and contact or lack of with Iwantthisdeal.ie

<snip>

napaman2011 · 10-07-2014 08:37PM

They are sponsored by state owned start up schemes and as far as i know they don't work with<snip>. They also have a 100% safe record on Mc Afee <snip>.
Sounds like there was a delay with your product you got angry, (understandable)you didn't like the quality of the product (not the companys fault) and lumped all the blame on Iwanthtisdeal. I have had incidents like this with huge companies like e-bay and amazon and i'm not going around creating threads in an attempt to ruin this companies name.
In my opinion either had one isolated incident or you're working for a rival company with the aim of slandering this business which i think is shameful.
Its hard enough starting a business in this day and age without people trying to bring you down with <snip> threads like this. I was happy with the service therefore its not <snip> and i'm sure there are lots of other people who feel the same otherwise they wouldn't be operating!! So stop throwing your toys out of the pram and get over yourself.
This kind of stuff really bothers me.

Jarren · 10-07-2014 08:46PM

<snip>

Lol

Facts

Loads of neg comments on their facebook page deleted on their Facebook page.

Mc Afee ? What the hell :pac:

The only reviews outside of the Facebook page I was able to find it here

http://www.webutations.info/go/review/iwantthisdeal.ie

Really delighted that you got your product in the end

, it doesn't change the fact that there are loads of unhappy customers there .

Peace out

napaman2011 · 10-07-2014 08:49PM

That has a 100% record as well? With what looks like 1 negative comment from someone probably on this thread!!
Im also delighted i got my product!!

Jarren · 10-07-2014 08:56PM

What 100% record ? (tip- keep reading facebook neg comments on daily basis before they get deleted )

Are you affiliated with this company ?

napaman2011 · 10-07-2014 09:04PM

The link you sent has 100/100 webutation points =100%
Tip-Everyone who has had a positive experience with this website is not affiliated with it.

Iwantthisdeal.ie ... <snip>?

Comments