Iwantthisdeal.ie ... <snip>?

Sam Mac

From looking at their Facebook page, it seems as if very few people actually got their items in time for xmas, which they ordered months in advance. Disgraceful

fro9etb8j5qsl2

I've been keeping an eye on their fb page for the past few days as I am waiting on an order from the myself (thankfully not something I was depending on for xmas). Their carry on has been absolutely disgraceful. Up until yesterday morning they were still replying to a few queries and giving people false hope that their products would arrive. Then they began systematically deleting any critical or negative posts. Then when that got too time consuming, they just disabled posts to the page altogether. And finally, when people inundated their recent posts with comments, they just removed all posts dating back to the 9th of December.

What this company have done is disgraceful, bordering on criminal in my opinion (sorry mods if I'm not allowed to say that). They have knowingly ruined christmas for a lot of people. If the CEO had the balls to just come out and admit that they were unable to fill the orders at least it might have given people a chance to make alternate arrangements but by making empty promises until yesterday morning, he ruined all chances of this. I feel very sorry for anyone waiting on santa presents from them and I know it's no real consolation but karma is a bìtch and I'm sure it'll come back to bite him in the arsè.

Sam Mac

Back advertising again, not an apology in sight.

https://www.facebook.com/IWantThisDeal?fref=nf

Crazy..

Sam Mac

Their website appears to be shut down, no deals on it!

woops

I am having the same problem with the feckers.
Bought a smartpad in mid November thinking have loads of time as it was suppose to be a Christmas present.
Still not arrived.
They refuse to reply via email and it takes them a week to reply to a facebook message ,ending up asking me for my email address i made the order with and saying it was dispatched. I replied back to them and still waiting for a reply 3 days later.

They are the biggest joke of a company I have ever dealt with.
All I want now is a refund and I will never deal with these shower of f@@kers again

fro9etb8j5qsl2

Did you pay by paypal Woops? If so, you should open a claim with them straight away. I think that's probably your best chance of getting a refund at this stage.

woops

Unfortunately paid directly with my card mrspostman

Penny Tration

woops wrote: »

Unfortunately paid directly with my card mrspostman

Ring your bank and ask for a charge back

Penny Tration

woops wrote: »

Unfortunately paid directly with my card mrspostman

Ring your bank and ask for a charge back

woops

Ok thanks for the advice all.
I looked up my internet banking and my payment was made with my debit card to Iwantthisdeal paypal account.

So I contacted paypal gave them my card number and the payment details on the certain date.
Paypal has logged a case and sent this onto iwantthisdeal.

if iwantthisdeal dont contact paypal back within 10 days paypal will automatically refund me.
if iwantthisdeal does contact them then it may take longer but at least I am on the track to getting a refund or feedback at least.

funnily enough it isnt about the money but more the ignorance and cheekiness by iwantthisdeal.

they should be reported to whoever looks over online merchants

Donegaldolly

napaman2011 wrote: »

You're so blinded by your hatred for this company that you think that everyone with something positive to say is affiliated with the company.
Can you not see that everyone on here had a problem with the same product?? Like i said more than likely the supplier.

I ordered an e-cigarette and received it in just over a week.
Now ive grown rather tired of this thread so enjoy your paranoid trolling of this company, while i go smoke my e-cigarette.

I like so many others ordered of these people before Christmas and it is not just the one product people are having the product with.... I ordered a total of 7 different products and had problems with all orders!!! So stop bull****ting and admit you are connected to the company

phantomxr2

Bought a product off their web site on the 19th of December ,based on a message under terms and conditions for the product ,guaranteed delivery via fastway couriors for €4.95 for Christmas if ordered pre the 22nd of December. Ordered and paid for item with PayPal ,and site confirmed order and it would be dispatched via fastway couriors , no tracking number supplied.PayPal confirmed the value €83 .

I sent a number of e-mails kindly asking them to just let me know if it Would be delayed so I could make alternate arrangements for my wife.
Not one reply, sent the email using their website , their admin address among others and still not 1 response now 17 days later!!!

i don't mind someone being late ,even If they do make guarantees ,but the principle of not replying really pisses me off and the thoughts of someone knowingly miss representing themselves and taking hard earned money.

Great company .

Its a long road for companies like this.

fro9etb8j5qsl2

Website is back up and running with a whole array of new deals :eek: :mad:

I wouldn't normally be a Joe Duffy warrior but someone seriously needs to get on a national platform to warn others about this company.

Sam Mac

Dorothy Uneven Tightrope wrote: »

Website is back up and running with a whole array of new deals :eek: :mad:

I wouldn't normally be a Joe Duffy warrior but someone seriously needs to get on a national platform to warn others about this company.

Just noticed that myself. They are continuing to ignore people via email & Facebook. One woman commented that she ordered a mop in August and still hadn't received it. Absolutely obnoxious company with no regard for their customers.

Probably hoping people will 'just leave it'..

wmpdd3

Why would an irish site have this crap in the T&C?

18. Arbitration.
By using this Site, End User agrees that: (1) any claim, dispute, or controversy End User may have against IWantThisDeal.ie arising out of, relating to, or connected in any way with this Agreement, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) and conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by AAA (“Rules and Procedures”); (2) the arbitration shall be held at a location determined by AAA pursuant to the Rules and Procedures (provided that such location is reasonably convenient for End User), or at such other location as may be mutually agreed upon by End User and IWantThisDeal.ie ; (3) the arbitrator shall apply Illinois law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (4) there shall be no authority for any claims to be arbitrated on a class or representative basis; arbitration can decide only the End User’s and/or IWantThisDeal.ie ’s individual claims; and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (5) in the event that the End User is able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, IWantThisDeal.ie will pay as much of the End User’s filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive; and (6) with the exception of subpart (4) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (4) is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Provision shall be null and void, and neither End User nor IWantThisDeal.ie shall be entitled to arbitrate their dispute. For more information on AAA and its Rules and Procedures, End Users may visit the AAA website.

What would American consumer affairs have to do with a site like this?

https://who.is/whois/iwantthisdeal.ie

fro9etb8j5qsl2

Strange.... The company is based in county Limerick and supposedly receives some funding from the government (or so they claim on their website)

JoeMHoward

This made my blood boil even more. Ordered projector for kids on the 13th with xmas delivery. No sign of it so sent Facebook PM and was told it would be there on the 23rd. It wasn't. Started PayPal dispute and now through three separate channels, I have asked for a refund. Received a mail yesterday saying the courier was on the way and offering me credit for their website! I DON'T WANT IT!!! How many times do I have to say it. I wouldn't use this website again ever and have warned my family and friends to steer clear. They even used Xmas and problems with a supplier as an excuse despite guaranteeing xmas delivery. Exasperated and angry. Never ever again

Penny Tration

JoeMHoward wrote: »

This made my blood boil even more. Ordered projector for kids on the 13th with xmas delivery. No sign of it so sent Facebook PM and was told it would be there on the 23rd. It wasn't. Started PayPal dispute and now through three separate channels, I have asked for a refund. Received a mail yesterday saying the courier was on the way and offering me credit for their website! I DON'T WANT IT!!! How many times do I have to say it. I wouldn't use this website again ever and have warned my family and friends to steer clear. They even used Xmas and problems with a supplier as an excuse despite guaranteeing xmas delivery. Exasperated and angry. Never ever again

Refuse delivery and continue with the PayPal claim.

fro9etb8j5qsl2

My console finally arrived today. I wouldn't have signed for it had I known what it was but I got a few deliveries together so signed for it as part of a consignment. I wasn't expecting much and I was right- the quality of it is cheap and nasty like something you'd get in a euro shop. There are only 38 games on it. The inner screen is lopsided. I don't hold out much hope for it lasting long. Problem now is what will happen with my paypal claim....

Beano

wmpdd3 wrote: »

Why would an irish site have this crap in the T&C?



What would American consumer affairs have to do with a site like this?

https://who.is/whois/iwantthisdeal.ie

this is meaningless. they cannot override your statutory rights with their own terms and conditions.

Mia01

Contact the Consumer protection Comission - they are working on a case against I want this deal at the moment.
The more people that report them the better!!
I cant post a link to their website as I am "new" but its www dot ccpc dot ie

Lyndsey3000

I have had trouble with this 'company' aswell.
ordered the hair curler for my mam for xmas on 3rd December.
no sign of it xmas week and i contacted them by message (no phone number available) and i was very polite, was told it would arrive xmas eve.
no sign of it so i contacted them again, (still very polite) i was told my curler was in the '2nd batch' of orders and i should get it by end of first week in January.
still no sign. after seeing all of this thread on boards i have contacted paypal and put in a formal complaint to try get my money back...

Sam Mac

wmpdd3 wrote: »

Why would an irish site have this crap in the T&C?



What would American consumer affairs have to do with a site like this?

https://who.is/whois/iwantthisdeal.ie

Probably copied and pasted it from another website.

Brissygirl32

Has anyone received a refund from this crowd yet ever? Opened a dispute with PayPal but they are not interested as it's past the 45 days - of course I want this deal had been stringing me along with promises of delivery and then refunds to get me past this point with PayPal!
How this company is allowed to trade is beyond me - it seems anyone who buys through this site is just ripped off and scammed! I don't know what other way to get my money back now - not replying to my emails now not is there a contact number !!

Sam Mac

Brissygirl32 wrote: »

Has anyone received a refund from this crowd yet ever? Opened a dispute with PayPal but they are not interested as it's past the 45 days - of course I want this deal had been stringing me along with promises of delivery and then refunds to get me past this point with PayPal!
How this company is allowed to trade is beyond me - it seems anyone who buys through this site is just ripped off and scammed! I don't know what other way to get my money back now - not replying to my emails now not is there a contact number !!

If you paid by card get on to your bank and start the chargeback process.

Johnnyboi27

I'm in the same boat I ordered 2 unitablets on the 15 of Dec and never received them.
Xmas this year money wise was terrible
so when I seen the iwantthisdeal offer I thought it was a God send. Sadly they have and still are stringing me along with the same email over and over again.

We apologise for the delay in processing your refund. We understand that your patience is wearing thin on this matter. We are aware you are not happy and we are going to resolve this matter.  Please bare with us as you will be refunded. Once your refund has been processed we will send you a refund confirmation email. We apologise for the inconvenience caused.



Kind regards,

I never thought I could be so hurt by a company and not getting the refund and still been strung along is just another reminder of how bad xmas was because of these guys.

Sam Mac

^ You would have been miserable whether or not you had the tablets anyway, as they are cheap Chinese rubbish.

woops

Johnniboy this may be of help to you.

I have just got my money back.

I was told several weeks ago that once I returned the product I would get my refund. (product arrived 2 months late!)

I returned the tablet and was told I would have the money refunded to me in 5-10 days.

From my online banking I saw that my payment to Iwantthisdeal went through paypal.
so i contacted paypal and told them about my problem and they said they would investigate.


so i went down 2 avenues
1) trying to get iwantthisdeal to refund me directly
2)get the refund through paypal - they opened a case with iwantthisdeal


all i have been getting from i wantthis deal is that I am in a queue for a refund and should be refunded in the next 4-7 days. this has been ongoing for 3 weeks

But luckily i got an email from PAYPAL saying that they were going to refund me themselves which they have done so. so i guess paypal is likely trying to get the refund from iwantthisdeal themselves.

i havent bothered to tell iwantthisdeal i got the refund as i want to see how long it will take them to get back to me.

Anyway thankfully this is my lesson learnt and i will never have another dealing with this crowd of jokers again

Sam Mac

I see now that they have stopped accepting PayPal as payment, probably too many claims against them and PayPal limited their account, or they just don't want the hassle.

Has anyone actually used their website? Whoever designed it must have been cheap to hire, as its pretty terrible.

Atlantic Dawn

Looking at this site on Consumer Show on RTE1 now, how the hell can anyone order unbranded rubbish and somehow expect it to be top notch? What were they expecting from an unbranded €69 LED Home Cinema Projector, did they expect to open a new branch of UCI in their living room? Some people should not be allowed purchase items off the internet or have access to the internet for that matter.

Elevelyn

I am sorry to open up this thread again but I am so annoyed.

I have ordered things numerous times online but on the 9th May someone tagged me in an offer for a waist trainer. They can be very hard to find in stores and I have bought from other voucher/daily deal sites before. Plus Iwantthisdeal has over 50,000 likes on their facebook page so I thought there will be no problems.......... How wrong I was.

Last week I decided to ask them about my delivery because it was over the 21 days they said it would take to deliver and my comment was ignored. I read LOADS of other comments complaining about it (there were over 600 posts on this particular deal at the time). Someone set up a private group for people complaining about it because all negative comments were being deleted so I joined it. I requested a reply from them a few times and took screenshots of every one because they are all being deleted. :mad::mad:

They have now blocked my from posting on their facebook page!!!!

I don't believe I am ever going to get what I paid for. This "company" is a joke. I am going to get on to my bank to try get my money back.

It's not the delay that is bothering me, it's the total LACK of communication you get when you enquire about your order but they reply to every post that asks about size etc before they purchase from these cowboys.

Lyndsey3000

they are an awful 'company'
I eventually got my refund, about 3 months after they told me I'd get it.
their customer service is terrible.
and I couldn't find a telephone number, they just communicate by email.
I will never buy from them again..

LisaD23

Made the mistake of buying a waist trainer on May 20th! Of course there's no sign of it! I'm doing a charge back on my credit card and keeping all the emails I sent as proof! I wish I paid the 70 for a one in a shop! But I thought a company with that many followers couldn't be that bad. . Lesson learned!

miramd

I have purchased a LED home cinema projector from them on the 4th of June and theyve taken my payment out from my acc.had emailed them few times when they goin to dispatch myorder,got no replay at all so decided to email them tru fb. they did replay saying they will replay my emails in 48 hours. Nothing at all! Its getting so frustrated me now. Anyway, did u get ur money back from them? Thanks

Elevelyn wrote: »

I am sorry to open up this thread again but I am so annoyed.

I have ordered things numerous times online but on the 9th May someone tagged me in an offer for a waist trainer. They can be very hard to find in stores and I have bought from other voucher/daily deal sites before. Plus Iwantthisdeal has over 50,000 likes on their facebook page so I thought there will be no problems.......... How wrong I was.

Last week I decided to ask them about my delivery because it was over the 21 days they said it would take to deliver and my comment was ignored. I read LOADS of other comments complaining about it (there were over 600 posts on this particular deal at the time). Someone set up a private group for people complaining about it because all negative comments were being deleted so I joined it. I requested a reply from them a few times and took screenshots of every one because they are all being deleted. :mad::mad:

They have now blocked my from posting on their facebook page!!!!

I don't believe I am ever going to get what I paid for. This "company" is a joke. I am going to get on to my bank to try get my money back.

It's not the delay that is bothering me, it's the total LACK of communication you get when you enquire about your order but they reply to every post that asks about size etc before they purchase from these cowboys.

Elevelyn

miramd wrote: »

I have purchased a LED home cinema projector from them on the 4th of June and theyve taken my payment out from my acc.had emailed them few times when they goin to dispatch myorder,got no replay at all so decided to email them tru fb. they did replay saying they will replay my emails in 48 hours. Nothing at all! Its getting so frustrated me now. Anyway, did u get ur money back from them? Thanks

Nope, I got one Facebook PM asking for the email address I used to order from them but when I tried to reply back to them I couldn't because they have blocked me!!!! I've given up at this stage!

I complained to the consumer rights people and they said they are aware of them and are making a case against them and my complaint will be added to the others but there isn't really anything they can do

kinvaraLady

LisaD23 wrote: »

Made the mistake of buying a waist trainer on May 20th! Of course there's no sign of it! I'm doing a charge back on my credit card and keeping all the emails I sent as proof! I wish I paid the 70 for a one in a oshop! But I thought a company with that many followers couldn't be that bad. . Lesson learned!

I made the same mistake too. Ordered it on 19th of may. No sign of it. Emailed them on 18th of june. They replied that I'd have it within 6 to 8 days. Emailed on 8th of july. Got no reply. Emailed again on 11th. Got a rubbish reply about their sizing. Not the issue and asked for a refund for failure to deliver.
i replied that it was not the issue, the issue was the non delivery of goods and again asked for refund.
got a reply today saying they need to confirm size for my order so they can dispatch it to me. Total rubbish. I have replied with order details again. Will wait and see. Not hopeful. Will be adding my complaint to CPA also.

vgrainge

Folks Facebook page IWANTTHISDEAL SCAM has being set up trying to warn and help people who have purchased from this company.
Seems a lot of people have being stung by this company.

whistleblo

Hi Guys,

Sorry to hear about everyones dealings with this company.
Im Sorry to say this company is <SNIP>

whistleblo

Looks like it was just a <SNIP> after all! Hope everyone can somehow recoup their money!

Curb Your Enthusiasm

What happened? Did they go under?

dudara

@whistleblo - Welcome to Boards. Please take the time to read the forum charter and become familiar with the posting standards on Boards and in this forum.

Please do not make statements about a company, unless you can provide links to reputable sources.

dudara

kinvaraLady

Techmaster wrote: »

What happened? Did they go under?

I got a full refund from them today. It took 12 emails but i got there in the end. So I'd say they are still trading. I certainly won't order from them again. Nor would i recommend them to anyone.

Curb Your Enthusiasm

kinvaraLady wrote: »

I got a full refund from them today. It took 12 emails but i got there in the end. So I'd say they are still trading. I certainly won't order from them again. Nor would i recommend them to anyone.

They pulled the same stunt at Christmas, left nearly all their customers without items. Refunds had to be chased up for months on end.

These guys are just cowboys, and do not have a clue how to run a business.

They just aren't serious whatsoever.

patq16

Just to let people know. They are staying trading and still not delivering. Waiting over two months now for two orders. Promised refunds but nothing. Even sent me a screenshot of a refund payment made to my account. Dated a month before the date they said I was given the refund. Not good.!! Be advised and do not buy from them.

fro9etb8j5qsl2

They're still emailing me constantly with their offers even though they have me blocked on facebook. The item that I ordered, once I eventually got it, was absolutely rubbish and broke after a few uses. Not sure how they are still trading. The RTE consumer show were due to do a piece about them, did it ever materialise?

fro9etb8j5qsl2

Sure if the raging people showing up at the owners warehouse and house last christmas didn't put him off then nothing will. I personally don't see where all the hassle and delays come from. It's not that difficult to order a bulk shipment of stuff from alibaba or dhgate and sell them on. He must be a terrible businessman if he can't even get that right I would love to know how he got a business grant from the government.

Curb Your Enthusiasm

If everyone boycotted them they'd soon die off.

Not sure how they have 50k likes on Facebook either. The mind boggles.

Kd15

I bought a ghd on 13/09/2014. Never received the item and i was promised a full refund. They are ignoring my emails and written lwtter and they blocked me on facebook too after i messaged them. I am going to take them to the small claims court. <snip>

wmpdd3

I can't believe this company is still going, I threatened then with the small claims court last year when my sister didn't receive her items. They replied 'go ahead'. They refunded before the court date.

Stay well away. They seem to use Facebook as a marketing tool, getting into selling pages and looking like they are well 'liked' by the community members. They use pictures of typical things to get their page liked.

Atlantic Dawn

Kd15 wrote: »

I bought a ghd on 13/09/2014. Never received the item and i was promised a full refund. They are ignoring my emails and written lwtter and they blocked me on facebook too after i messaged them. I am going to take them to the small claims court. <snip>

Was it supposed to be a real GHD? I would seriously doubt they were selling GHD branded products.