Iwantthisdeal.ie ... <snip>?

Curb Your Enthusiasm

I'm surprised they even survived after last years Christmas ordeal. Pretty much none of the orders were sent out in time for Christmas, despite numerous promises. If they pull that ****e again this year, they'll be out of business for sure. Although there are still idiots buying from them.. <snip>

nxbyveromdwjpg

These have stung me for €50, I should have researched before buying.

It's only been 2 days but I needed it for Saturday, they won't reply to any email and although when I log in on the website the status is "unpaid" and I have the option to cancel, it doesn't work.

Does anyone have a phone number for them? Or advice on what to do from here?

Kd15

There is no phone number available for them unfortunately. Now we know why. They emailed me within 15mins of posting on this and ranting on facebook on 13/11/15 saying i will receive full refund by cheque this week. Its Wednesday. Still no sign of it. If i do receive payment i will let you know. Keep hounding them. I even wrote to them and they ignored that. They have an office in limerick. If i dont receive payment i might take

Curb Your Enthusiasm

Kd15 wrote: »

There is no phone number available for them unfortunately. Now we know why. They emailed me within 15mins of posting on this and ranting on facebook on 13/11/15 saying i will receive full refund by cheque this week. Its Wednesday. Still no sign of it. If i do receive payment i will let you know. Keep hounding them. I even wrote to them and they ignored that. They have an office in limerick. If i dont receive payment i might take

They lie and lie and lie and hope you eventually get tired and p*ss off. That's how they make their money. They don't deliver many products, it's all just a big <snip> really. Good luck getting your cheque mate.

simonw

Get on to your bank about getting a chargeback to your card.

I ordered something off them, never received it and was promised a refund several times. Then after they assured me they had refunded me already, I saw in my statement they had actually charged me double in the first place!! :mad:

I got straight on to the bank, and got the money back a few weeks later. I had to send a letter explaining what happened and a copy of the email chain to them. I think there is a time limit of 120 days from the date of the charge to dispute it so make sure to get on to your bank ASAP, the limit might be different depending on your bank/credit card

nxbyveromdwjpg

I got the phone number, it's posted here.

He hung up on me, not a great sign. And now the phone is knocked off.

nxbyveromdwjpg

Thank you for providing us with this information. We can confirm that your order is now cancelled off our system and you have been refunded in full for this transaction . Depending on your banking institution policies you will receive your refund in the next 5-10 days working days.

We hope that you may return as a shopper of IWantThisDeal in the future

So far so good

nxbyveromdwjpg

Refund received

Atlantic Dawn

Liveline will have a piece on this site today.

Curb Your Enthusiasm

Atlantic Dawn wrote: »

Liveline will have a piece on this site today.

Did I miss it? Never heard it on today's show at all.

patq16

Keep on pestering them I took me over three months and 50 plus emails before i received my €56 refund cheque..I dont know how they are still trading..

Curb Your Enthusiasm

They've removed their fb page it appears.. I wonder how many didn't get their xmas orders this year...

minnymouse

I ordered from them back in November. I have been onto them several times by email.
took them ages to reply to me. When they did reply this is what they said.

Dear Customer,

Your order has now arrived to our warehouses and is currently being packed and will be sent to Fastway for consignment, you can expect this order to be delivered on Monday 21st of December, a member of Fastway may contact you on your contact number registered on your IWTD account to arrange delivery on the day

Guess what still has not arrived. I have sent 3 emails since demanding my money back. No reply yet from them. How are they allowed to do this to people ???

minnymouse

Their email address is no longer available. Plus the premises they used in limerick is empty. <snip>

Consumer rights here I come.

Penny Tration

minnymouse wrote: »

Their email address is no longer available. Plus the premises they used in limerick is empty. <snip>

Consumer rights here I come.

If you never received your item, you've got a few options.

You can lodge a dispute with PayPal if you paid through them.

Or you can call your bank if you paid by credit or visa debit card, and request a chargeback

locked up

After 7 months of pursuing them I finally got my refund!!! Was getting nowhere till I mailed them the addresses of their directors and their names and stated I was headed there to knock and ask for my money back. They weren't long dropping the bull crap excuses and doing a payment reversal!!!

Addresses are available on solocheck for a small fee. Or just message me and I'll send to you for free ðŸ˜

ja1986

locked up wrote: »

After 7 months of pursuing them I finally got my refund!!! Was getting nowhere till I mailed them the addresses of their directors and their names and stated I was headed there to knock and ask for my money back. They weren't long dropping the bull crap excuses and doing a payment reversal!!!

Addresses are available on solocheck for a small fee. Or just message me and I'll send to you for free ðŸ˜

Well done!

Tanz1982

locked up wrote: »

After 7 months of pursuing them I finally got my refund!!! Was getting nowhere till I mailed them the addresses of their directors and their names and stated I was headed there to knock and ask for my money back. They weren't long dropping the bull crap excuses and doing a payment reversal!!!

Addresses are available on solocheck for a small fee. Or just message me and I'll send to you for free ðŸ˜

Hi there, would you mind mailing me those details please? Been trying since January 15 to get a refund and they had agreed to refund PayPal which never did, then send cheque which never arrived. Their Facebook page is closed and they finally mailed me tonight (first response in months!) to say my mails had been going to their spam account and when I try reply looks like their email is now inactive. It's only 35 quid I'm due back but I'm determined to get it! I must've sent 50 emails already, lodged complaints with ECC, ombudsman, PayPal and no joy! 😡😡😡😡😡

wmpdd3

How did you pay?