Iwantthisdeal.ie ... <snip>?

Pretty Pink

Hi Guys,

I am wondering if anyone has experience buying from "Iwantthisdeal.ie www.iwantthisdeal.ie"

I bought an item "Remy Hair Extensions In A Choice Of 16 Colours" on their site on the 15/feb/2014 I received a email saying payment was accepted and the item will be dispatched asap. I had no contact from them since, so I emailed and asked about the status I was told it was dispatched and should receive it in three days but they will send me on the tracking number, three days later no item and no tracking number. I emailed again and was told there was a delay and it has not been received by them from the supplier and to expect it in 2-5 days. I have waited about 15 days, as well as opening a dispute on Paypal with them and they have only replied to paypal once and sending me the same email in reply on my private email saying "2-5 days".

I am getting very frustrated and starting to think this is a con site, they delay you until the time has passed that its too late to file a dispute with paypal and then you get stung. (luckily for me I spoke to a friend of mine about this and she told me about the time line on paypal, so I did it asap)

Any one have a similar issue with this company?

Beano

This just looks like a groupon type site. who did you actually buy the goods from?

Pretty Pink

Beano wrote: »

This just looks like a groupon type site. who did you actually buy the goods from?

I bought on the site but the item is coming from cougar beauty products. I contacted them too, they just said "contact iwantthisdeal.ie". So stuck in a loop.

amcn1

Pretty Pink wrote: »

Hi Guys,

I am wondering if anyone has experience buying from "Iwantthisdeal.ie www.iwantthisdeal.ie"

I bought an item "Remy Hair Extensions In A Choice Of 16 Colours" on their site on the 15/feb/2014 I received a email saying payment was accepted and the item will be dispatched asap. I had no contact from them since, so I emailed and asked about the status I was told it was dispatched and should receive it in three days but they will send me on the tracking number, three days later no item and no tracking number. I emailed again and was told there was a delay and it has not been received by them from the supplier and to expect it in 2-5 days. I have waited about 15 days, as well as opening a dispute on Paypal with them and they have only replied to paypal once and sending me the same email in reply on my private email saying "2-5 days".

I am getting very frustrated and starting to think this is a con site, they delay you until the time has passed that its too late to file a dispute with paypal and then you get stung. (luckily for me I spoke to a friend of mine about this and she told me about the time line on paypal, so I did it asap)

Any one have a similar issue with this company?

Hi pretty in pink, IWantThisDeal have run that extensions deal several times, id say to contact customer care see if they can help you!

Pretty Pink

amcn1 wrote: »

Hi pretty in pink, IWantThisDeal have run that extensions deal several times, id say to contact customer care see if they can help you!

I have contacted customer care? As I said above they are fobbing me off with messages that it will be delivered in 2-5 that was three weeks ago. I am emailing them and also updating the paypal dispute, just to be clear I am speaking to customer care, paypal and also the company that iwantthisdeal is selling on behalf of.


I have seen on their facebook page people are posting asking for a reply to their emails or an eta, some seem to be awaiting their orders since xmas. This company have run this offer before? How sure are you people are getting the products tho?

Beano

if you have already filed a dispute then escalate it to a claim before it is too late.

amcn1

Pretty Pink wrote: »

I have contacted customer care? As I said above they are fobbing me off with messages that it will be delivered in 2-5 that was three weeks ago. I am emailing them and also updating the paypal dispute, just to be clear I am speaking to customer care, paypal and also the company that iwantthisdeal is selling on behalf of.


I have seen on their facebook page people are posting asking for a reply to their emails or an eta, some seem to be awaiting their orders since xmas. This company have run this offer before? How sure are you people are getting the products tho?

my sister got the make up brush set and a few other bits for christmas presents! there a legit company alright!

Pretty Pink

Just to update- received product after waiting 35 days. Hair extensions matted with glue, bulk of hair ends at 12" inches and a tiny few strands extend to 18", full of Grey hair and mixedffibers and white foreign bodies throughout. Contacted company again, I have asked a hair dressers to have a look at the hair just to ensure its safe to use and if they can remove the glue. I have a wedding on the 5th of April that I was hoping to wear them for.

Conclusion: stay far away from them! They use delay tactics and their products or suppliers are sub-standard!

Jarren

amcn1 wrote: »

my sister got the make up brush set and a few other bits for christmas presents! there a legit company alright!

I don't believe you for a sec .

They might be legit but you are connected to this company . (dont worry ,I know)

Do what you have to and sort this with your customer .

Pretty Pink

Amcn1 how is the business going?

Beano

Pretty Pink wrote: »

Just to update- received product after waiting 35 days. Hair extensions matted with glue, bulk of hair ends at 12" inches and a tiny few strands extend to 18", full of Grey hair and mixedffibers and white foreign bodies throughout. Contacted company again, I have asked a hair dressers to have a look at the hair just to ensure its safe to use and if they can remove the glue. I have a wedding on the 5th of April that I was hoping to wear them for.

Conclusion: stay far away from them! They use delay tactics and their products or suppliers are sub-standard!

have you escalated to a claim with Paypal yet?

Pretty Pink

Beano wrote: »

have you escalated to a claim with Paypal yet?

I sure have I have also emailed the company but no responses since yesterday. They are probably busy informing people of their sisters recent purchase.

martina1218

Hi guys i bought them hair extensions as well i still have not recieved them going further with this matter please DO not BUY from this site <snip>

ElNino

I see amcn1 has rightly being banned for pretending to be a satisfied customer of the site instead of the owner. If he/she had put half the effort into resolving their customer's complaints then this thread wouldn't exist.

Pretty Pink

Martina if its still within the 45 days since you bought them and you paid via paypal go to the resolution center on paypal, I did and I got my money back!!

Delighted acmn1 got banned!! my investigating skills paid off!!

martina1218

Hi pretty pink i done that last nite with paypal they are going to get my money back i am delighted i would never deal with them again

Pretty Pink

Best of luck, fingers crossed you get it hun!

martina1218

Tanks i will let you know xx

ShaunaMarley_X

I've had the same issue, I got in contact with Cougar beauty products today as I'm waiting over a month for my extensions and they replied to my email saying:

Unfortunately, I Want This Deal is on credit hold due to non payment of goods. 
Please revert back to I Want This Deal for further information.

I would advise that you claim a refund and reorder direct through us as we will honour the same price for hair.

Now I don't know what to do, how do I claim my money back can anybody tell me please?

Pretty Pink

ShaunaMarley_X wrote: »

I've had the same issue, I got in contact with Cougar beauty products today as I'm waiting over a month for my extensions and they replied to my email saying:

Unfortunately, I Want This Deal is on credit hold due to non payment of goods. 
Please revert back to I Want This Deal for further information.

I would advise that you claim a refund and reorder direct through us as we will honour the same price for hair.

Now I don't know what to do, how do I claim my money back can anybody tell me please?

I say order directly from Cougar but that being said I did get the hair EVENTUALLY and it was terrible... images below. Just be ware of that.

**wont allow me to add images** I will see if I can PM you

BrianIWTD

ShaunaMarley_X wrote: »

I've had the same issue, I got in contact with Cougar beauty products today as I'm waiting over a month for my extensions and they replied to my email saying:

Unfortunately, I Want This Deal is on credit hold due to non payment of goods. 
Please revert back to I Want This Deal for further information.

I would advise that you claim a refund and reorder direct through us as we will honour the same price for hair.

Now I don't know what to do, how do I claim my money back can anybody tell me please?

Hi its Brian, from customer care if you email the support team should be able to help you with this, we are aware there was in issue with an order for hair extensions that has been delayed.

IWTD CC

Pretty Pink

BrianIWTD wrote: »

Hi its Brian, from customer care if you email the support team should be able to help you with this, we are aware there was in issue with an order for hair extensions that has been delayed.

IWTD CC

HA!
Three months later and all you have to say is email customer care ... Did you not read the previous posts saying that all communication with "customer care" was a waste?

Good work Brian! Your observation skills is obviously why you got the job

Pretty Pink

Actually.... Does Brian not have to be verified before he can declare he is a representive of a company ??

Davy

Pretty Pink wrote: »

Actually.... Does Brian not have to be verified before he can declare he is a representive of a company ??

Yes, its ongoing.

napaman2011

I bought an e-cigarette of this web-site at the turn of the year. I think it took just over a week to arrive. I think the fact that you are calling this website <snip> is a joke considering you stated that you did receive your product (albeit in a terrible time frame) maybe they were just busy?? Or maybe its the supplier that is in fact the <snip>. All in all they're not <snip> and to call them one after you received your product is farcical.

Pretty Pink

napaman2011 wrote: »

I bought an e-cigarette of this web-site at the turn of the year. I think it took just over a week to arrive. I think the fact that you are calling this website <snip> is a joke considering you stated that you did receive your product (albeit in a terrible time frame) maybe they were just busy?? Or maybe its the supplier that is in fact <snip>. All in all they're not <snip> and to call them one after you received your product is farcical.

I only received my product after this thread was set up and AMCN or what ever it was started his BS posts back.

I had to fight to get my refund back and I also contacted the supplier of the products who referred me back to Iwantthisdeal.ie and the supplier used very well chosen words when expressing their relatiomship and contact or lack of with Iwantthisdeal.ie

<snip>

napaman2011

They are sponsored by state owned start up schemes and as far as i know they don't work with<snip>. They also have a 100% safe record on Mc Afee <snip>.
Sounds like there was a delay with your product you got angry, (understandable)you didn't like the quality of the product (not the companys fault) and lumped all the blame on Iwanthtisdeal. I have had incidents like this with huge companies like e-bay and amazon and i'm not going around creating threads in an attempt to ruin this companies name.
In my opinion either had one isolated incident or you're working for a rival company with the aim of slandering this business which i think is shameful.
Its hard enough starting a business in this day and age without people trying to bring you down with <snip> threads like this. I was happy with the service therefore its not <snip> and i'm sure there are lots of other people who feel the same otherwise they wouldn't be operating!! So stop throwing your toys out of the pram and get over yourself.
This kind of stuff really bothers me.

Jarren

<snip>

Lol

Facts

Loads of neg comments on their facebook page deleted on their Facebook page.


Mc Afee ? What the hell :pac:

The only reviews outside of the Facebook page I was able to find it here


http://www.webutations.info/go/review/iwantthisdeal.ie


Really delighted that you got your product in the end , it doesn't change the fact that there are loads of unhappy customers there .

Peace out

napaman2011

That has a 100% record as well? With what looks like 1 negative comment from someone probably on this thread!!
Im also delighted i got my product!!

Jarren

What 100% record ? (tip- keep reading facebook neg comments on daily basis before they get deleted )

Are you affiliated with this company ?

napaman2011

The link you sent has 100/100 webutation points =100%
Tip-Everyone who has had a positive experience with this website is not affiliated with it.

Jarren

napaman2011 wrote: »

The link you sent has 100/100 webutation points =100%
Tip-Everyone who has had a positive experience with this website is not affiliated with it.

:pac:


let me rephrase that

Your first post on thread

They are sponsored by state owned start up schemes

How do you know that ?

napaman2011

Its on their website.

Jarren

Can't find this info on their site

Care to provide a link ?

Jarren

This is about us section




About Us
Our mission

To provide our members with the best value and biggest daily deals around and also more ways to avail of great deals in your area.

Why choose us as a daily deals site ?

I want this deal is ireland's first combined daily deals and discount voucher website providing our members with . . .

"Pocket now" deals - you secure deal vouchers from us ( in order to receive the discounted price ) and only pay for the deal when you use the voucher in store with our business partners

"Buy now" deals - straight up daily deals that you buy direct from us

How do we provide the best value deals ?

We provide the best deals as our business ethos is to help local businesses reward their customers with great deals by giving them the best commission rates across all daily deals sites , meaning you the consumer get the biggest and best deals possible.

What makes us different to other daily deals sites ? ( businesses take note )

Firstly , as a business we issue "pocket now" vouchers to consumers but the consumer does not pay up front(only a small securing fee(, you only pay for the deal when using the voucher in store ( in most cases on day of appointment (ie) hair salon on day when having service done ) this allows you to receive the discount even before you pay

Secondly , we work with local irish businesses providing you with deals in all areas not just big cities ( even john doe's butchers in 'timbuktu' ) can offer customers a great daily deal.

Finally, our business partners have the ability to provide a range of deals daily to our network meaning not only will you get big daily deals but also you will get the opportunity to grab small limited daily deals that our partners provide.

How do i get involved as a member?

Currently we offer deals for the cork and limerick areas if your from these areas simply subscribe to our mailing list to get daily deals delivered straight to your inbox !

Why not add us on Facebook and check out our weekly competitions !

www.facebook.com/iwantthisdeal

How do i offer great daily deals to your members as a business ?

The quickest way to do this is simply email us on info@iwantthisdeal.Ie or fill in our contact form

Do we plan to expand to other services ?

Yes, IWantThisDeal will be expanding into other markets including hotel , activity , "holiday 'n' adventure" and 'products' deals shortly.

Want to help with our project ?

Simply fill in the contact form or mail us your cv to jobs@iwantthisdeal.ie



Thanking you for reading about us,

IWantThisDeal


Nothing about the state scheme

napaman2011

there are logos at the bottom of the home page.

Pretty Pink

Good point actually .. Are you affiliated with the company?

There are enough people complaining on this thread about the company, with the only positive being someone who was banned for pretending to be a customer when was actually involved with the company and now you!

The company is blackening their own name by their poor customer services, terrible communication via email and Facebook and poor choice of products/suppliers. This thread isn't affecting their business THEY are affecting their business.

napaman2011

Pretty Pink wrote: »

Good point actually .. Are you affiliated with the company?

There are enough people complaining on this thread about the company, with the only positive being someone who was banned for pretending to be a customer when was actually involved with the company and now you!

The company is blackening their own name by their poor customer services, terrible communication via email and Facebook and poor choice of products/suppliers. This thread isn't affecting their business THEY are affecting their business.

You're so blinded by your hatred for this company that you think that everyone with something positive to say is affiliated with the company.
Can you not see that everyone on here had a problem with the same product?? Like i said more than likely the supplier.

I ordered an e-cigarette and received it in just over a week.
Now ive grown rather tired of this thread so enjoy your paranoid trolling of this company, while i go smoke my e-cigarette.

Jarren

napaman2011 wrote: »

there are logos at the bottom of the home page.

Very good of you to notice that logo , It won't change my opinion that you are connected to this company ,unfortunately I can't prove it right now .

Jarren

napaman2011 wrote: »

You're so blinded by your hatred for this company that you think that everyone with something positive to say is affiliated with the company.
Can you not see that everyone on here had a problem with the same product?? Like i said more than likely the supplier.

I ordered an e-cigarette and received it in just over a week.
Now ive grown rather tired of this thread so enjoy your paranoid trolling of this company, while i go smoke my e-cigarette.

:pac:

Keep an eye on that Facebook page , neg comments are deleted every day .

Boards.ie: Niamh

MOD note:
I have had to edit a number of posts due to potentially defamatory comments. Please be careful how you post from now on.

Also, please refrain from calling out other users as potential shills on-threadl; if that's what you believe them to be, report the post. Otherwise you are dragging the thread off topic.

Thanks.

marcus2000

I am currently awaiting the delivery of a purchase for just over five weeks from this particular website too. I have filled out their online feedback form, but got no response or acknowledgement. So I also sent an email to their generic email address on the site. I got a failed delivery back from a personal hotmail account. So I found the facebook page and sent a direct message too. That was ignored.

I blame myself. I've had this issue before with other similar sites. You'd think I'd learn.

I'd actually be fine with the delays - I hardly desperately need some cheap metal pipe wine cooler?? But it drives me nuts that they don't acknowledge or respond to any of my attempts to contact them.

marcus2000

Just to follow up on my order. I raised the issue with Paypal this morning. The seller left a tracking number in his response, within the hour....I looked up the tracker number, and it shows my purchase was posted 5 days ago (about one month after order, and roughly when I started to complain by email) - so obviously they pay more interest in Paypal disputes than general polite enquiries. All I was looking for was an update!!

Pretty Pink

Good aul PayPal strikes again! Its a reoccurring thing that the only successful method of communication with the company is via PayPal.

Its a pity the "representative" that posted has gone AWOL, did he every get the clearance from boards as being legit?

I hope you get it Marcus and its what was advertised.

Thanks for the update too

mrpotato

I would advise everyone to steer clear of this company. I ordered two steam mops in early June and despite customer service promising delivery with days on three separate occasions I have yet to receive the mops. The last email I received from the company indicated they had stopped using the supplier however within days the company had the very same mops back on offer due to phenomenal demand. The comments which I and many others have left on their Facebook page have been deleted and I am now unable to post comments to their page. I have filed a report with PayPal this morning to try and get somewhere as the company is impossible to deal with constantly fobbing you off.

Pretty Pink

I have just come across a page on facebooked called iwasrobbedbyiwantthisdeal, there are a lot of people on that page who are taking steps against this company.

Some of you might be interested in it.

Mister-M5

During the second week of June 2014, a family member asked would I purchase some form of a steam mop from I Want This Deal, so I did.

It still hasn't arrived as of today (20/8/14). I have exchanged numerous emails with them at this stage and it genuinely feels like they're making excuses. It was shipped, it wasn't shipped, we don't have a tracking number, we will have the tracking number tomorrow, did you buy through the website, etc etc etc. I have gotten absolutely nowhere!

€35 for the mop wasn't a crazy amount of money but surely this is just robbery?

Jame1985

martina1218 wrote: »

Hi guys i bought them hair extensions as well i still have not recieved them going further with this matter please DO not BUY from this site <snip>

Thank you! It's about time, <snip> I ordered over a month ago and if I'm lucky I might get a reply, but only to state more <snip> like your will revive your item 1-2 days and then I just hear nothing for weeks. People please do not buy from this website!

michellie

Loads of posts on their Facebook page looking for items and being promised to have them by Tuesday... not a hope will those people have their orders Tuesday

Jame1985

napaman2011 wrote: »

You're so blinded by your hatred for this company that you think that everyone with something positive to say is affiliated with the company.
Can you not see that everyone on here had a problem with the same product?? Like i said more than likely the supplier.

I ordered an e-cigarette and received it in just over a week.
Now ive grown rather tired of this thread so enjoy your paranoid trolling of this company, while i go smoke my e-cigarette.

I just got a reply from your Freind asking me once again to supply my details after ignoring me for a few weeks, as i once again typed in my details and went to press send, guess what??... He blocked me!! He actually blocked me. I would love to hear your response and your defence on this shambles of a website.

Oh and you are defiantly connected to this site, your fooling nobody!

Sam Mac

There are going to be alot of disappointed kids and parents on Wednesday evening when they still do not have their items.

Some of the complaints are unbelievable though, I counted at least three posters complaining of non receipt of items ordered over four months ago. Unreal. <snip>