7" Capacitive Quad Core Android 4.2 Handheld Game Console - €35.50 Delivered [DX.com]

Congratulations!
You have won 1 Mini Power Bank with your order ID 13111900 That Is ....
This item Will Be added along with your winning order. You can visit the campaign page to check the winner's calendar. If you have any issues
please visit: Official Thread on Our Fourm.

Dear Customer,

Sorry for the delay in shipment.

After checking, your item sku255065 is sold out. But pls do not worry, your order is in the list of the last restock. Please wait for a few more days, the shipment will be arranged soon once the products arrive at our warehouse. You will receive a notification email once the parcel is shipped.

Your support and understanding will be greatly appreciated.

Best regards.

InformationPlease wait for a site operator to respond.

Chat InformationYou are now chatting with 'Cher'

Cher: Hi Me Smilie
Cher: Please hold on for a moment while I check on that for you.
Cher: 255065 this item is sold out for a few days
Cher: would you like to cancel or exchange please?
Me: non I want to wait
Me: When are you gonna restock?
Cher: Sorry, it is sold out, we cannot guarantee when it will be restocked as it depends on our suppliers.
Me: I just want you to know that horrible how you handle case like this. I will make sure that everybody around me know your practice and will never do business with you again. Trust me I know alot of people. I already explained this story on about 10 internet forums and more than 10 000 persons have saw my story and this is not the only one
Me: here
Me: http://forums.redflagdeals.com/vo...st17885304
Me: here
Me: http://forums.redflagdeals.com/dx...408948/26/
Cher: again
Me: here
Me: http://slickdeals.net/f/6451390-jxd-s7800b-7-android-4-2-gaming-tablet-48-free-shipping?page=39
Cher: whats wrong with Sold Out?
Me: and here
Me: http://www.urlhasbeenblocked/deal...5#comments
Me: wrong inventory
Me: there thousand of people in the same situation
Cher: i dont need you to copy and paste
Cher: i remembered we talked about this last time
Me: I've been told DIFFERENT THINGS by different chat agent EVERYTIME i came here
Me: one told me 1 month but was not sure
Me: one told me 2 days
Me: one told me 6 days
Me: its different EVERYTIME
Me: I even saw story of you posting the same items at different price and honoring the new items priced higher
Cher: you go to the wrong place to complain
Me: Where should I go complain then ?
Cher: here we are not authorized to deal with such cases.
Cher: please email here
Cher: dxlivechat@gmail.com
Me: at one point, one of your agent gave me another gmail adress
Me: I never received any response even if I emailed it 3 times
Cher: to which address
Me: dx.cassie@gmail.com
Cher: xxxxxxxx is this ur email please?
Me: yes
Cher: im checking with my manager now
Me: I used the chat 20 times and everytime is not the same answer
Cher: please also understand we common operators would love to help you more if we could,
Cher: please check ur replies within an hour
Cher: she is gonna give you response.
Me: I'm sure you want to but everytime I receive different answer and that not acceptable
Me: I asked 5 times If you were to ship this items before ordering it
Me: you said yes 5 times
Me: and when I ordered the item get OOS
Cher: not Me personally
Me: ok not me but DX CHAT
Cher: this is 2nd time we talking
Me: not you
Me: If I trusted answer from DX chat agent, I'm suppose to have received it 6 times already
Me: OK THE ANSWER :
Me: Hi, We will do our best to contact the supplier. Thanks.
Cher: she is sitting in front of me and i have just notified her
Me: that a pretty good answer
Me: Ok fine I live with it, and I'm gonna wait but I just want you to know you and your supervisor that I will make lot of people aware of this issue. My friend and all the internet related forum that I know
Cher: thanks, and i wish that you are not gonna take this against me personally. this is really on my end to help Frown
Cher: im having hard time as well just like you.
Me: I know its not on your end, but just tell the customer the real thing, not the : we will try to have it but we're not sure when
Cher: yes, understand
Me: I'm not the one asking for answer I know it lot of my friend too and they received such bs annswer everytime
Me: Thanks and have a great days
Cher: i understand as well that dx has many sides that needed to be improved.
Cher: you too, Me.

zarquon wrote: »

Wow, i'm glad i wasn't that service agent. It's completely OTT to abuse a service rep over the phone because you want a misprice honoured! I look forward to hearing your call with Joe Duffy