Nexus 4 ordering process

Slaanesh · 30-01-2013 04:03PM

ORDERED!

Slaanesh · 30-01-2013 04:06PM

Was supposed to order 2 but when I clicked accept and buy the first time round, nothing happened. So I ordered again. A few mins later I get emails about BOTH orders. I've cancelled one, I hope it cancels correctly!

gerryk · 30-01-2013 04:14PM

Slaanesh wrote: »

Was supposed to order 2 but when I clicked accept and buy the first time round, nothing happened. So I ordered again. A few mins later I get emails about BOTH orders. I've cancelled one, I hope it cancels correctly!

Sh!t... this happened to me too...the first time, it said a technical error has occurred. The second, it just went back to the ordering page. Should I wait? Should I order again?

gerryk · 30-01-2013 04:15PM

Ah... the following email answers that question for me...

Thank you.
You've made a purchase on Google Play. You will not be charged until your order has shipped.

Anyone interested in a HTC One X in about 2 weeks

Slaanesh · 30-01-2013 04:15PM

The second time may have worked, give it a min to see if a confirmation email comes through. If not just order again.

I've successfully cancelled my second order, the first is pending. I'm just waiting for them to cancel it now because my billing address is parcel motel!

marcbrophy · 30-01-2013 04:17PM

Shíte, I ordered 2 accidentally, cos there was no confirmation after the first one.

I'll cancel one anyway, and pray the other one gets to me

brozio7 · 30-01-2013 04:42PM

Ordered with Parcel motel as delivery and my home as billing,
fingers crossed

gerryk · 30-01-2013 04:51PM

brozio7 wrote: »

Ordered with Parcel motel as delivery and my home as billing,
fingers crossed

How did you get it to accept your home as billing, assuming your home is in Ireland? I got "not a valid payment method" until I set the billing to the PM address. Now I'm torn between changing it back, now the order has been accepted, or calling the bank and asking them to temporarily change the address on the card to the PM address.

Slaanesh · 30-01-2013 04:53PM

I set my billing address on the card to be parcelmotel and it then accepted it as a payment method.

I then rang my bank and they have added the parcel motel address as a valid delivery address so that when google's bank do a check on the billing address it should hopefully come up as valid!

This was AIB Card Services by the way, very helpful.

Danger781 · 30-01-2013 05:27PM

Slaanesh wrote: »

I then rang my bank and they have added the parcel motel address as a valid delivery address so that when google's bank do a check on the billing address it should hopefully come up as valid!

Is this necessary to do? The effort of ringing my bank and explaining this to them...

Slaanesh · 30-01-2013 05:29PM

I'd imagine so, I put the parcel motel address as my billing address which previously wouldn't have been registered with the bank, so I would actually want my bank to reject the charge unless otherwise specified.

Genghiz Cohen · 30-01-2013 05:34PM

Slaanesh wrote: »

I set my billing address on the card to be parcelmotel and it then accepted it as a payment method.

I then rang my bank and they have added the parcel motel address as a valid delivery address so that when google's bank do a check on the billing address it should hopefully come up as valid!

This was AIB Card Services by the way, very helpful.

Just off the phone and the lady said they don't do name/address confirmations for Visa Debit cards.
You used a Credit Card I take it.

Danger781 · 30-01-2013 05:36PM

I tried ringing mine and she said there was no need to add that address to my account, that it wouldn't be flagged.

katzenjammer · 30-01-2013 05:49PM

I ordered two by mistake too. I cancelled one straight away, but didn't get a confirmation email of this and it's still pending in Google Wallet.
Anybody else have their cancellation confirmed? Should I just learn to be more patient?!

Danger781 · 30-01-2013 05:52PM

katzenjammer wrote: »

I ordered two by mistake too. I cancelled one straight away, but didn't get a confirmation email of this and it's still pending in Google Wallet.
Anybody else have their cancellation confirmed? Should I just learn to be more patient?!

Same boat. I'm waiting.

marcbrophy · 30-01-2013 05:54PM

katzenjammer wrote: »

I ordered two by mistake too. I cancelled one straight away, but didn't get a confirmation email of this and it's still pending in Google Wallet.
Anybody else have their cancellation confirmed? Should I just learn to be more patient?!

Got a canx confirmation for 1 of my 2 about 5 mins ago!
Yours is probably on the way too!

gerryk · 30-01-2013 05:56PM

Genghiz Cohen wrote: »

Just off the phone and the lady said they don't do name/address confirmations for Visa Debit cards.
You used a Credit Card I take it.

Yeah. This is the story I got too. Fingers crossed...

brozio7 · 30-01-2013 06:17PM

gerryk wrote: »

How did you get it to accept your home as billing, assuming your home is in Ireland? I got "not a valid payment method" until I set the billing to the PM address. Now I'm torn between changing it back, now the order has been accepted, or calling the bank and asking them to temporarily change the address on the card to the PM address.

I put in my normal home address but the parcel motel post code.

katzenjammer · 30-01-2013 06:50PM

....So this is getting interesting. I just got an email from Google Play Support telling me that it's too late to cancel my order. I cancelled it (well, tried to) no more than ten minutes after placing it!
They said I have to refuse delivery and then I'll be refunded within two weeks.
The transactions are still pending in Google Wallet... But the money has been taken from my account :eek: It's looking like a poor couple of weeks for me!

CSSE09 · 30-01-2013 06:51PM

katzenjammer wrote: »

....So this is getting interesting. I just got an email from Google Play Support telling me that it's too late to cancel my order. I cancelled it (well, tried to) no more than ten minutes after placing it!
They said I have to refuse delivery and then I'll be refunded within two weeks.
The transactions are still pending in Google Wallet... But the money has been taken from my account :eek: It's looking like a poor couple of weeks for me!

If worst comes to worst you won't have any trouble selling the second one, I'm attempting to order one now, last time they released a batch they locked my account and cancelled the order :mad:

Danger781 · 30-01-2013 07:03PM

Thanks for contacting Google Play regarding cancellation of your order. All orders are processed directly after your purchase is complete. As a result, this means that there is a very short window of time to cancel an order prior to shipping.

Although we attempted to honor your request, we were unable to cancel your order in this window.

Well.. Hopefully I can sell it on to someone..

medic087 · 30-01-2013 07:05PM

Danger781 wrote: »

Well.. Hopefully I can sell it on to someone..

that's unfortunate. It's stupid that they can't cancel now really.

Justin10 · 30-01-2013 07:08PM

You will sell it no problem.

BeanFlicker · 30-01-2013 07:10PM

Danger781 wrote: »

Well.. Hopefully I can sell it on to someone..

How much they cost, I'm too lazy to check up,

I may be interested in buying it off ye Danger..

marcbrophy · 30-01-2013 07:18PM

I got a mail saying my second order was cancelled at 4:45 but it's still pending in my wallet, and they've taken both transactions from my account :mad:

MrGeneric · 30-01-2013 07:41PM

I ordered two by accident as well since the billing information screen didn't pop on on third and fourth attempt, after failing on the first and second. I'd rather get two than none.

What are you guys putting for the UK phone number? I googled some random Smith when I was making my panicked order.

CSSE09 · 30-01-2013 07:43PM

MrGeneric wrote: »

I ordered two by accident as well since the billing information screen didn't pop on on third and fourth attempt, after failing on the first and second. I'd rather get two than none.

What are you guys putting for the UK phone number? I googled some random Smith when I was making my panicked order.

I found a very expensive hotel :pac:

DF1 · 30-01-2013 07:44PM

I got a confirmation email of the order, I used my credit card, should I ring the bank to add the parcel motel address or is it a case when the order is confirmed its grand ?

CSSE09 · 30-01-2013 07:48PM

DF1 wrote: »

I got a confirmation email of the order, I used my credit card, should I ring the bank to add the parcel motel address or is it a case when the order is confirmed its grand ?

My last order was cancelled days after the order was confirmed, until you get a shipping email all bets are off so no harm calling the bank, at least if something does go wrong you know you tried everything you could think of at the time.

DF1 · 30-01-2013 07:55PM

Grand, so I rang bank, they said they added the PM address as a note on the account and said it should be OK !

Time will tell, I suppose.

Nexus 4 ordering process

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