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Bug Report Thread:

2

Comments

  • Registered Users, Registered Users 2 Posts: 1,731 ✭✭✭GreenWolfe


    It's cosmetic alright, but once it happens it's persistent and the only way to fix it is to clear data for the app.


  • Registered Users Posts: 121 ✭✭ChubbyHubby


    Xperia Ray: just had a quick play test since UT3 is first time it installs on this phone.

    Car doesn't move. Hit pause as soon as you enter game. Resume game, see 3-2-1 countdown and then car doesn't move. Helicopter still moving around and game telling me to speed up and then car explodes.

    Can also reproduce by playing as normal, hit pause, resume game, hit pause again before the countdown ends, resume and car doesn't move after countdown.

    Also, one time (only played this for a few mins) the track didn't render so it looked like i was flying until i get to the point where a gap should be and the car falls off invisible track.


  • Registered Users Posts: 7,160 ✭✭✭tok9


    Also, one time (only played this for a few mins) the track didn't render so it looked like i was flying until i get to the point where a gap should be and the car falls off invisible track.


    This also happened to me but it was only for a short while, like around a bend as I could see the track further on.fortunately there was no gap as my car just went over it.


  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    Not getting far on UT3 on Galaxy S3 - on maybe 2 or 3 jumps from 5 instead of jumping my car is switching lanes to the right.


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    Taltos wrote: »
    Not getting far on UT3 on Galaxy S3 - on maybe 2 or 3 jumps from 5 instead of jumping my car is switching lanes to the right.
    Getting quite a lot of that too, thought maybe it was just me! One X


  • Business & Finance Moderators, Entertainment Moderators Posts: 32,387 Mod ✭✭✭✭DeVore


    Thats so weird, I have a One X too and it isnt happening to me at all.... We have the "Ultimate Solution" we believe. This game making stuff isnt a fun as the game playing stuff :/


  • Business & Finance Moderators, Entertainment Moderators Posts: 32,387 Mod ✭✭✭✭DeVore


    tok9 wrote: »
    This also happened to me but it was only for a short while, like around a bend as I could see the track further on.fortunately there was no gap as my car just went over it.
    Xperia Ray: just had a quick play test since UT3 is first time it installs on this phone.

    Car doesn't move. Hit pause as soon as you enter game. Resume game, see 3-2-1 countdown and then car doesn't move. Helicopter still moving around and game telling me to speed up and then car explodes.

    Can also reproduce by playing as normal, hit pause, resume game, hit pause again before the countdown ends, resume and car doesn't move after countdown.

    Also, one time (only played this for a few mins) the track didn't render so it looked like i was flying until i get to the point where a gap should be and the car falls off invisible track.

    Were you guys just driving alone normally? Any powerups used at the time or before that? Any weird behaviour before that?

    Can you reasonably (or reliably) reproduce it? (please say yes, I hate bugs that come and go!)...


    Thanks, we're keen to track that one down...

    T.


  • Registered Users Posts: 7,160 ✭✭✭tok9


    DeVore wrote: »
    Were you guys just driving alone normally? Any powerups used at the time or before that? Any weird behaviour before that?

    Can you reasonably (or reliably) reproduce it? (please say yes, I hate bugs that come and go!)...


    Thanks, we're keen to track that one down...

    T.

    Unfortunately I haven't been able to reproduce it (I know the feeling). I might have a go later on it.

    I wasn't doing anything unusual and I didn't have any powerups. It was the only thing that was odd throughout the playthrough.


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    DeVore wrote: »
    Can you reasonably (or reliably) reproduce it? (please say yes, I hate bugs that come and go!)...

    Thanks, we're keen to track that one down...

    T.

    The pause-resume-pause-resume one I've reproduced alright.

    Track not rendering is not something that I've experienced, thankfully.


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  • Registered Users Posts: 2,909 ✭✭✭sarumite


    Taltos wrote: »
    Not getting far on UT3 on Galaxy S3 - on maybe 2 or 3 jumps from 5 instead of jumping my car is switching lanes to the right.

    I have taht on the S2. I find if I always make a jump by moving my thumb to the center of the screen it doesn't happen. The time it takes to move could be crucial in the latter part of the game, though I am not that good enough to find out just yet.


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    Another, but minor one I've noticed, when you are choosing the music, the skeleton tune will play indefinitely, whereas the other two will only play a couple of seconds before stopping. Not sure if that's intentional or not!


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    Another for ya!!!

    My (modest!) highest score, achieved this evening, first didn't seem to update in the stats/leader tables, and upon exiting and re-entering the app, seemed to reset back to my prior highest score.
    Screen shots:
    21:59 - https://www.dropbox.com/s/pq5lm0x0ls8mfpt/Screenshot_2013-01-02-21-59-47.png
    22:11 - https://www.dropbox.com/s/c4tujpeircaxedm/Screenshot_2013-01-02-22-11-28.png


  • Business & Finance Moderators, Entertainment Moderators Posts: 32,387 Mod ✭✭✭✭DeVore


    both of those show scores of 87110.... that correct?

    I will look into the logs and see what was posted between those times. Can you tell me your phone make and model? Thanks!

    T.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    sarumite wrote: »
    I have taht on the S2. I find if I always make a jump by moving my thumb to the center of the screen it doesn't happen. The time it takes to move could be crucial in the latter part of the game, though I am not that good enough to find out just yet.

    We finally fixed this - sorted for next build - ETA this weekend


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Another, but minor one I've noticed, when you are choosing the music, the skeleton tune will play indefinitely, whereas the other two will only play a couple of seconds before stopping. Not sure if that's intentional or not!

    We spotted that just as UT3 went out - fixed now ty :)


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  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    karlh wrote: »
    We finally fixed this - sorted for next build - ETA this weekend

    Phew as I can only jump if in the right hand lane and that is not that often.


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    DeVore wrote: »
    both of those show scores of 87110.... that correct?

    I will look into the logs and see what was posted between those times. Can you tell me your phone make and model? Thanks!

    T.

    That's right, they show that in the leader boards. But if you look at the "Your highest score" at the bottom of the first screenshot, you can see it was 127,750. In the second (later!) screenshot, it's back to 87,110.

    It's a HTC One X.

    Incidentally, mine seems to have stopped switching lanes when trying to jump.
    I don't know if the issue resolved itself, or if I was slightly miss-swiping in the first place!


  • Business & Finance Moderators, Entertainment Moderators Posts: 32,387 Mod ✭✭✭✭DeVore


    Ok My HTC went to sh*t with the jump/tap misinterpretation "bug" too.. we found out why and I think we have really nailed that one for the final time (touches everything wood, including his bonce!).

    UT4 drops right now so we will soon know :)

    T.


  • Registered Users Posts: 7,160 ✭✭✭tok9


    I'm having a lot of difficulty swiping now which is how I used to drive. Seems to be really unresponsive and I can be stuck on the right hand side and not be able to move across unless I tap the screen instead of swiping.

    Found UT3 to be a lot more responsive.

    I'll check on the nexus now

    Edit: Unfortunately I'm finding it the same on the nexus. For swiping anyway it seems really difficult. On the Nexus I found that I'd go all the way across more so then not moving. I was rarely able to swipe to the road next to me. It always jumped to the far road.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    tok9 wrote: »
    I'm having a lot of difficulty swiping now which is how I used to drive. Seems to be really unresponsive and I can be stuck on the right hand side and not be able to move across unless I tap the screen instead of swiping.

    Found UT3 to be a lot more responsive.

    I'll check on the nexus now

    Edit: Unfortunately I'm finding it the same on the nexus. For swiping anyway it seems really difficult. On the Nexus I found that I'd go all the way across more so then not moving. I was rarely able to swipe to the road next to me. It always jumped to the far road.

    We've had to make a call on swipes v taps and swiping is now disabled except for long swipes to chane multiple lanes.

    Best way to play is with both thumbs, just tap either side of car to change lane and upswipe to jump. It's much more responsive this way.

    We'll be making this a lot clearer in the final game - we'll update the controls thread now :)


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  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    Did the jump earlier this morning.
    At least I think I did - distance started counting up again - until I hit(?) the end of the track - was this the end or was I meant to do something here?

    Also just one suggestion - maybe for a later release though, as well as the 3 music options to put in a fourth - no music as a choice, just leaving SFX.

    Cheers guys - now to see if I can build my score with some chaining.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Taltos wrote: »
    Did the jump earlier this morning.
    At least I think I did - distance started counting up again - until I hit(?) the end of the track - was this the end or was I meant to do something here?

    Congrats! Nope, you're good. That's just a placeholder ending until final game.
    Taltos wrote: »
    Also just one suggestion - maybe for a later release though, as well as the 3 music options to put in a fourth - no music as a choice, just leaving SFX.

    Just confirmed that this will be in final build, although if you're a complete perv like me you'll need music to complete some of the achivements... :pac:


  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    Only seen the following so far

    UT4 on Android Galaxy S3

    1. After loadout bar none of the buttons worked, could not start a game. Quit, restarted and it was fine - cannot replicate yet.
    2. Not sure if a bug - but when the game is automatically applying your powerups - if you hit start before it completes you only have the powerups applied, not all.
    3. Movement, have only had one strange car movement, all the rest of the crashes have been down to me - but once and only once instead of a jump on the left hand lane it reacted like I did a swipe to the right.

    Great job guys.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Taltos wrote: »
    Only seen the following so far
    1. After loadout bar none of the buttons worked, could not start a game. Quit, restarted and it was fine - cannot replicate yet.

    Very interesting this one, pls let use know if you can repro
    Taltos wrote: »
    2. Not sure if a bug - but when the game is automatically applying your powerups - if you hit start before it completes you only have the powerups applied, not all.

    known issue - fixed for next build
    Taltos wrote: »
    3. Movement, have only had one strange car movement, all the rest of the crashes have been down to me - but once and only once instead of a jump on the left hand lane it reacted like I did a swipe to the right.

    interesting - we've basically disabled single lane swiping but the min length of what's considered a long swipe isnt taking the pixel density of each device into account. This will be dynamic for release so should be sorted. Guessing a non straight up jump swipe is registered as a long sideways...

    Thanks a lot for the feedback, v helpful. Thanks even more for the kind words - need them to get us over the line :)


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    Been testing loads recently, just two things to report:

    1. A few times now I've been in the left lane, approaching a speed boost, and the car moved a lane to the right without any input. It's sporadic though.

    2. The score not updating has happened again.
    http://db.tt/1Mw69Jr8
    http://db.tt/guali7Lk
    http://db.tt/sAqqHCGR
    You can see my most recent (and highest) score hasn't updated with the servers for some reason.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Been testing loads recently, just two things to report:

    1. A few times now I've been in the left lane, approaching a speed boost, and the car moved a lane to the right without any input. It's sporadic though.

    2. The score not updating has happened again.
    http://db.tt/1Mw69Jr8
    http://db.tt/guali7Lk
    http://db.tt/sAqqHCGR
    You can see my most recent (and highest) score hasn't updated with the servers for some reason.

    Thanks Damo!

    With the score bug, can you see if it updates when you exit and restart app?


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    karlh wrote: »
    Thanks Damo!

    With the score bug, can you see if it updates when you exit and restart app?

    It has indeed updated!
    I know that when it happened before (I can't remember offhand which UT version that was on? Possibly UT3?) that when I exited the app and went back in that my score went back to the lower one that was shown in the tables.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    It has indeed updated!
    I know that when it happened before (I can't remember offhand which UT version that was on? Possibly UT3?) that when I exited the app and went back in that my score went back to the lower one that was shown in the tables.

    super thanks - we'll tidy that up


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    Same thing happened again yesterday, but rather than fixing itself like last time, it's reverted back to my older high score again, even in the local records.:

    http://db.tt/Ursv9IUZ


  • Registered Users Posts: 75 ✭✭RB94


    Just started playing the game at the weekend using a Sony Xperia Ray.

    1. I've had the lane change thing happen a few times. In my experiences, I've been in the leftmost lane and just before the speedpad it moves me one to the right.

    2. The first time I made the jump the stats page showed that I had escaped 1 time but my high score didn't change. (It was definitely beaten). It also didn't show up in the World Leaderboard and exiting/restarting didn't work. Luckily I have since beaten that score but thought I'd mention it anyway! :)

    3. After playing for a while, the track would just disappear in some games, as if I was still alive but I couldn't actually see it on my screen. It appeared to be more frequent the longer I played so maybe it has something to do with my phone heating up? It hasn't happened today since I've been playing sporadically.

    Great game, by the way! There's a great sense of accomplishment when you escape a tricky section with some quick maneuvering and both combos intact. Let's not talk about the frustration accompanied with a last minute death...


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  • Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭DubDJ


    Came across a small bug. During a game I have 3 power ups selected. If I pause the game and select 'new game' it again automatically selects the same 3 power ups as before and takes the coins. Only thing is when playing they aren't actually available. One automatic power up and two manual. None of them work. I can see the two manual power ups but they are greyed out as if already used.

    Fixed it by restarting the game by the pause menu. And when it automatically reselects the 3 power ups I deselected them and reselected them again and they work in game. Happened on both the iPhone 5 and iPad (3rd Gen).


  • Registered Users, Registered Users 2 Posts: 4,317 ✭✭✭CombatCow


    #1

    #2

    #3

    Are all fixed in 1.05


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    CombatCow wrote: »
    #1

    #2

    #3

    Are all fixed in 1.05

    Really appreciate it, thanks!


  • Business & Finance Moderators, Entertainment Moderators Posts: 32,387 Mod ✭✭✭✭DeVore


    Yeah, there weren't fixed by accident! I just copied and pasted your test reports into our bug system directly! You sure know your stuff on testing CC :)
    Thanks for spotting them.


  • Registered Users, Registered Users 2 Posts: 4,317 ✭✭✭CombatCow


    DeVore wrote: »
    Yeah, there weren't fixed by accident! I just copied and pasted your test reports into our bug system directly! You sure know your stuff on testing CC :)
    Thanks for spotting them.

    Cool, anything I can do to help. :)


  • Registered Users Posts: 11 Stevie_Wonder


    I had an issue where I fell through a hole in the track, I had a resurrect but when I came back it just showed a top down view of the car and track, and then it froze. Sorry I don't have any screenshots or anything.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    I had an issue where I fell through a hole in the track, I had a resurrect but when I came back it just showed a top down view of the car and track, and then it froze. Sorry I don't have any screenshots or anything.

    Hey - sounds like a prev bug we fixed. Can you remember if it was at a triple speed pad/ramp place - then went into slowmo?

    Any detail much appreciated - if you went into slomo mode, what happened when you came back to life etc.


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    Upgraded yesterday to an Android 4.2.1 ROM, and I can start into the game and play a little bit, but it then freezes, and the phone resets.

    Not sure if it's an issue with the ROM (Ice Cold Jelly 2.0) or with the game running on 4.2.1, but thought I'd mention it here!


  • Registered Users Posts: 11 Stevie_Wonder


    karlh wrote: »
    Hey - sounds like a prev bug we fixed. Can you remember if it was at a triple speed pad/ramp place - then went into slowmo?

    Any detail much appreciated - if you went into slomo mode, what happened when you came back to life etc.

    Yeah, was at a triple speed pad/ramp place. I didn't have enough speed and the car travelled on a good bit after the gap, even though I could only see the road. When I came back the game state froze, although I was able to access the pause menu and I quit.


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  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Upgraded yesterday to an Android 4.2.1 ROM, and I can start into the game and play a little bit, but it then freezes, and the phone resets.

    Not sure if it's an issue with the ROM (Ice Cold Jelly 2.0) or with the game running on 4.2.1, but thought I'd mention it here!

    Thanks Damo - what device?


  • Registered Users, Registered Users 2 Posts: 30,123 ✭✭✭✭Star Lord


    It's an unofficial build of Android 4.2.1 on the One X, so it's not the most stable!
    I'll be changing back to a 4.1 build based on the official HTC rom so that I can play again! :D


  • Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭DubDJ


    This popped up whilst playing on my iPad (3rd Gen). Haven't been able to reproduce it. Popped up on loading screen for the start of the game after all selections for power ups. Stayed on screen while playing as you can see in the photo below. Clicked restart and the game restarted back to home screen. Then app crashed when pressing "Play Now". Probably a once off but just thought I'd post in just in case.
    241457.jpg

    See glitch in bottom left corner.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    DubDJ wrote: »
    This popped up whilst playing on my iPad (3rd Gen). Haven't been able to reproduce it. Popped up on loading screen for the start of the game after all selections for power ups. Stayed on screen while playing as you can see in the photo below. Clicked restart and the game restarted back to home screen. Then app crashed when pressing "Play Now". Probably a once off but just thought I'd post in just in case.

    See glitch in bottom left corner.

    This is a weird one.. That's info you can get by swiping down in our UT builds but its not present in the latest one... Is this definitely the latest?

    If you can go to one of the leaderboards and let me know if you see a little mail symbol in the bottom right that will help..

    Are you Android or iOS?

    Thanks,

    K


  • Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭DubDJ


    karlh wrote: »
    This is a weird one.. That's info you can get by swiping down in our UT builds but its not present in the latest one... Is this definitely the latest?

    If you can go to one of the leaderboards and let me know if you see a little mail symbol in the bottom right that will help..

    Are you Android or iOS?

    Thanks,

    K

    Yep this was the latest build up until tonight when I just updated the app. It was iOS running on the iPad 3rd Gen. It seems like a once off. And yeah I went into the leaderboards on both the iPhone 5 and iPad 3rd Gen and can see the mail icon you mentioned. Clicking it asks do I want to send the device ID. I've already update to the latest build released tonight so sorry for updating before trying it out.


  • Closed Accounts Posts: 5,656 ✭✭✭norrie rugger


    Hey guys, just had the game crash and dump me out.
    Driving girl car, second song choice, no powerups selected for the run. The crash interfered with my phone taking a screen shot. Will see if it is saved somewhere, if it would be useful to you.


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  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Hey guys, just had the game crash and dump me out.
    Driving girl car, second song choice, no powerups selected for the run. The crash interfered with my phone taking a screen shot. Will see if it is saved somewhere, if it would be useful to you.

    Hey - thanks for the info - do you mean it crashed because you tried to take a screenshot?

    If not, do you have any more info on how far you were in game etc?


    (merged into bugs)


  • Closed Accounts Posts: 5,656 ✭✭✭norrie rugger


    It crashed (froze) then I tried to take a screenshot, before the app auto closed.
    I was about half way through, top speed, no power ups to use.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    It crashed (froze) then I tried to take a screenshot, before the app auto closed.
    I was about half way through, top speed, no power ups to use.

    Thanks for info - sounds weird. Can you remind me what device you have pls - will check out the logs


  • Closed Accounts Posts: 5,656 ✭✭✭norrie rugger


    Galaxy S3


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    Galaxy S3

    Cheers - was that a once off?


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