Anyone else still waiting on SUSI Grant?

Ang2012 wrote: »

im wondering the exact same thing! do you need to get an email saying youve been paid????? I never got a confirmation email aout my bank account details

Yes, when I got the letter telling me to enter in my bank details on the original website I registered with, I got a confirmation e-mail almost immediately..

Then about 2 weeks later, which was On the 31st they emailed me again saying that my money would come in on the 2nd, which is today...

I checked my account last night shortly after 12 and it was in.. Hope that helps..

I'm also wondering when the next payment is though, and is there a set date or what?!

Meglamonia wrote: »

Do SUSI request your own personal bank statement too?

no

I was talking to SUSI on last Wednesday and they told me that a letter containing the amount of money I would be entitled to should arrived on Friday as it had been dispatched. Surprisingly enough, I didn't get the letter. I was also told that this letter should have arrived weeks ago anyway. But I was told over the phone the amount of money I would be getting so at least that's something. I am so so glad that I decided to save save save from the grant I got during my Fetac course last year. And luckily my college is only 20 minutes down the road from me so it's not like I have to pay for bills, accommodation and everything else. So I feel for the people that are in desperate need of the money. You'd think that that SUSI would be so kind to actually give us the money! They are blaming us for delaying everything. I completed my online application the very day it was open. I also sent off all the documents that were needed as soon as humanly possible and yet here I am without payment. So it isn't our fault. I wonder will it be like this next year....

The SUSI automated email response states emails will be responded to in one working day. I've sent four emails since the 10th October and have had no response?? They responded to one email I sent a while ago asking if they received my documents after I got an email from them asking for the supporting documentation. They didn't answer my question and said the email wasn't meant to be sent out to me, and then at the end asked for my FCA form which I had sent in!? So I'm left thinking did they receive them or not!? Also I'm studying in the UK, and can't get through on the number listed. Does anyone know if they have a support number for calls from the UK? Obviously I've emailed them asking this but, lo and behold, have had no response...

I have my bank details entered into the susi system for the past 2 weeks and still no payment yet! does anybody out there have a clue if i will get 2 months with my first payment or will it just be the 1, I am sick of phoning susi because to be honest they have not got a clue what is going on themselves it is an absolute joke at this stage!!

I rang two weeks ago and was told they had received all my documents, I rang again today and was told that some of them must have been "misplaced" so i had to re send most of my documents!!I had all my documents sent in long before the deadline!!did anyone else have any problems with misplaced documents and does anyone know how long this will delay the process.??

Hi all, can somebody please give me the address for sending documents back to SUSI, can't find it and really don't want to listen to their hold music again! Thanks, Laura

Is the application number as per your award notification when entering bank details your usual one? I have been told that I have been awarded the grant but I won't have access to the actual letter for a while as I won't be at home!

Anybody have any idea of when the next payment date is? I applied 2 weeks ago and everytime i call they dont know anything. Its a disgrace!

rjudge1994 wrote: »

I rang two weeks ago and was told they had received all my documents, I rang again today and was told that some of them must have been "misplaced" so i had to re send most of my documents!!I had all my documents sent in long before the deadline!!did anyone else have any problems with misplaced documents and does anyone know how long this will delay the process.??

Yep.

Like you, I was in well before the deadline ( early July) and got a letter from them last week saying they needed my final course acceptance and a form with regards to my father's income. I had sent that to them with the rest of my original documents, but on the phone they said it must have been lost as they had everything accept that. I had also sent them my FCA form weeks ago, before they asked me. When I told her that, she said that it was on the system and the letter shouldn't have asked for it. I then had to write them a note saying they already had my FCA form.

A pack of jokers as we all struggle to get by. I'm going further into debt every day.

Had the same fiasco with the course acceptance form at the end of september. Sent it back. Got home last week to see a letter wanting ALL the documents back again. Sent these on. They asked for stupid things like details of other financial assistance. I had clearly indicated on my application that I didn't get any other financial assistance. So annoyed.

SuSi: Robbie wrote: »

Hi. Just to clarify, all applicants that have been awarded will receive an awarded letter, outlining their award and instructions on how to submit bank account details online, if maintenance payments are applicable.

The bank must be one of the following: Bank of Ireland, AIB, Permanet TSB, Ulster Bank, EBS or National Irish Bank. Note the bank branch must be in the Republic of Ireland.

I sent my FCA form 7 weeks and has been confirmed as recieved and waiting for review and im still waiting for a reply were as a freind of mine who goes to the same college sent his a week later than me and got a response less than 2 weeks after. you cant explain that?