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Odeon Cinema Coolock, Overpriced or what?

  • 18-06-2012 9:52am
    #1
    Registered Users, Registered Users 2 Posts: 275 ✭✭


    I brought My sons to the cinema yesterday as a fathers day out.
    They wanted to see MIB III, so we checked the times for the Odeon in Coolock
    (Formerly UCI). I was a little surprised not to see any ticket prices
    ( They may have been on the website, But I couldn't find them)
    We don't usaley go to coolock but decided to give it a go,
    At first I was walking around like an eegit looking for a box office,
    When a small child told Me that "You Hafta uuse the Machine Mister".
    So over I go, Select the time and Movie, Then the price pops up....
    €39.60.... WTF? 2 Adults 2 Children €40??? This cant be right I said, So I rechecked,
    No Family option. This was the correct price, It was only 3 o'clock!!!
    So they are saving cash by having no box office but are charging this???
    I didn't bother to see the price of the popcorn, if the entry price was any reflection.
    So as a very overweight Minister for health told Us a few Years ago,
    I shoped around. I hoped into the car and went up to Omniplex Santry,
    One Family ticket €25.00!!!! No contest, I will never go to this rip off con job of a cinema again,
    Ill stick to the friendly faces and sticky carpets of the Omniplex.
    Am I overreacting ??

    P.s. The Movie was OK, Just glad i didn't pay €40.00 to see it. :P


Comments

  • Closed Accounts Posts: 5,731 ✭✭✭Bullseye1


    Odeon do seem to like a premium for their name. €15 difference is something else. Are you comparing like with like, ie 2D with 2D etc?

    I had planned on seeing TDKR up at the iSense. Maybe I need to rethink that plan.


  • Registered Users, Registered Users 2 Posts: 275 ✭✭Bistoman


    Bullseye1 wrote: »
    Odeon do seem to like a premium for their name. €15 difference is something else. Are you comparing like with like, ie 2D with 2D etc?

    The Family ticket price is One price for all movies, I think Omniplex charge extra for the 3d Glasses, But I have a glove-box full of the things so I always bring My own to all cinemas.


  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    Actually on the website a family ticket is €32 for a 3d film this includes the prices of the glasses, it is cheaper if you bring your own. Also if you sign up to Odeon's Premier Club you get 15% off when booking online bringing the price of the family ticket to €23.80 (that the price minus the cost of the 3d glasses if you're bringing your own)

    So even though it does pay to shop around it also pays to research the website more.


  • Moderators, Arts Moderators Posts: 35,489 Mod ✭✭✭✭pickarooney


    It sounds like you do Father's Day backwards in your house!


  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    It sounds like you do Father's Day backwards in your house!


    In Soviet Russia, Father gifts you!


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  • Registered Users, Registered Users 2 Posts: 12,013 ✭✭✭✭jaykhunter


    I'd imagine getting the kids out of the house is a fine gift; havin the place to urself, not having to worry about them etc.

    Odeon is quite expensive but as pointed out you could've gotten it for a fair bit cheaper.


  • Closed Accounts Posts: 8,323 ✭✭✭Savman


    Bistoman wrote: »
    pointless rant
    Odeon Coolock Family Ticket (2 adults + 2 children)
    €26
    €32 for 3D movies.

    A little research next time would tell you this before you badmouth a perfectly good cinema, this information can be found by poking around their site for all of 30 seconds.

    You can also purchase tickets from the Food Counters, if you had the sense to ask a human being you could have saved yourself a drive to Santry.


  • Registered Users, Registered Users 2 Posts: 275 ✭✭Bistoman


    Savman wrote: »
    Ignorant Comment

    OK, I walked into the cinema, The few staff seemed to be very busy at the Popcorn counter ( A Big sign saying "Tickets Sold Here" Would have been helpful) When I got to the ticket machine Thare was NO option to buy a family ticket. Some people don't want to be tied to membership deals. And in a rescission I would Imagine that trying to get new customers is a priority. I'm glad You have Your life all mapped out for You, Me, I like to sample life as I go along. Odeon have lost Me and My family as Future customers. And the Family ticket price in Santry is Fixed for all customers, Not better prices because You happen to have access to a website.
    Why cant they Just give good value to everyone who walks in the door?
    What Bu*****T.


  • Closed Accounts Posts: 8,323 ✭✭✭Savman


    Wrong again, walk-up prices are the same for everyone, please stop embarrassing yourself and spreading uneducated opinions.

    Odeon offer a small discount for online booking, all this information is readily available either on their site or by speaking to a person and, god forbid, use a bit of common sense. You chose to drive away when the Counter was 10 steps from the machine then post this tripe.

    Spend your money where you wish, nobody cares if you go to Omni, but the information you have posted is wildly inaccurate.


  • Registered Users, Registered Users 2 Posts: 275 ✭✭Bistoman


    Bistoman wrote: »
    I brought My sons to the cinema yesterday as a fathers day out.
    They wanted to see MIB III, so we checked the times for the Odeon in Coolock
    (Formerly UCI). I was a little surprised not to see any ticket prices
    ( They may have been on the website, But I couldn't find them)
    We don't usaley go to coolock but decided to give it a go,
    At first I was walking around like an eegit looking for a box office,
    When a small child told Me that "You Hafta uuse the Machine Mister".
    So over I go, Select the time and Movie, Then the price pops up....
    €39.60.... WTF? 2 Adults 2 Children €40??? This cant be right I said, So I rechecked,

    What Part of this Is Untrue??
    No Family option. This was the correct price, It was only 3 o'clock!!!
    So they are saving cash by having no box office but are charging this???
    I didn't bother to see the price of the popcorn, if the entry price was any reflection.

    There Is NO Family Option on the Screen. Do You UNDERSTAND that???

    No Staff ware available, Is that Clear Enough?


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  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    Bistoman wrote: »

    No Staff ware available, Is that Clear Enough?

    Have you heard of queuing? Its this new system they have where you line up behind the person getting served and when they're finished it will be your turn.

    I understand your frustrations but if you went to the counter they sell Family tickets there, also there is a banner in the cinema indicating box office tickets are available at the food stands.
    Bistoman wrote: »
    Some people don't want to be tied to membership deals.

    The Odeon Premier Club is not a membership deal, all you have to do is register your details online.


  • Registered Users, Registered Users 2 Posts: 12,551 ✭✭✭✭Skerries


    *gets popcorn*


  • Closed Accounts Posts: 676 ✭✭✭Dietsquirt


    Went to the Odeon Point Village on a Friday night recently, €14 for an adult single (2D), disgraceful.

    2 Adults, popcorn, drink, some other snack around €45.

    And the movie industry wonder why people use piratebay..


  • Registered Users, Registered Users 2 Posts: 10,357 ✭✭✭✭Birneybau


    Don't have kids so can't comment on price of bringing kids to cinema but when my girlfriend and myself go, mostly Cineworld as we have unlimited cards, we have dinner out before or after.

    Never went in for food in cinema, there for a film, not a scoff. Usually just bring bottle of water in.


  • Registered Users, Registered Users 2 Posts: 30,746 ✭✭✭✭Galvasean


    Dietsquirt wrote: »
    Went to the Odeon Point Village on a Friday night recently, €14 for an adult single (2D), disgraceful.

    Holy! :eek:

    Love my Cineworld card more with each passing day.

    That said, myself and some friends went to see the Avengers in 2D during the afternoon a while back in Santry and got tickets for €6.70 (it was even cheaper if you had a student card), so it pays to shop around.
    I think the days of rip off cinema will soon come crashing down. More and more people are getting wise to the deals / offers that are available.


  • Registered Users, Registered Users 2 Posts: 398 ✭✭d@rk l0rd


    I do wish that Vue and Odeon would bring in Unlimited cards. I keep emailing them to ask and the reply is the usual "we have no plans to but we value what our customers think" jibberish. Well if you value what your customers think being in an unlimited card! :rolleyes:
    I wish Cineworld was easier for me to get to or that they'd open a cinema outside of the city centre.


  • Registered Users, Registered Users 2 Posts: 4,535 ✭✭✭Raekwon


    Dietsquirt wrote: »
    Went to the Odeon Point Village on a Friday night recently, €14 for an adult single (2D), disgraceful.

    A pair of tickets cost me €32.74 to see a 3D film in iSense and included premier seats, 3D glasses & booking fees.


  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    I know the price of cinemas are really high these days but it should really be treated as a treat. You're paying for the big screen experience and while people complain about the price would they not complain more if the whole industry died away and we no longer had cinemas to go to?

    It's also important to remember that the cinema itself makes zero profit from the cinema tickets themselves, all of the box office receipts go to the movie distributors. The cinema makes its profit thru over-pricing their food. And even then all of the expenses, staff,esb,advertising,etc.,etc., have to be covered through the food revenue.


  • Registered Users, Registered Users 2 Posts: 9,207 ✭✭✭maximoose


    d@rk l0rd wrote: »
    I wish Cineworld was easier for me to get to or that they'd open a cinema outside of the city centre.

    I wish they'd change that monster screen 17 to an IMAX :mad:


  • Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,680 CMod ✭✭✭✭Sad Professor


    maximoose wrote: »
    I wish they'd change that monster screen 17 to an IMAX :mad:

    Still not nearly big enough. iSense, Savoy and Vue are larger than Screen 17 and even they aren't big enough.
    lockie1983 wrote: »
    It's also important to remember that the cinema itself makes zero profit from the cinema tickets themselves, all of the box office receipts go to the movie distributors. The cinema makes its profit thru over-pricing their food. And even then all of the expenses, staff,esb,advertising,etc.,etc., have to be covered through the food revenue.
    That's not true. In the first week the studio takes most of the money from ticket sales, but by the second and third week the cinema's taking increases to about 40-50 percent until eventually by week 4 or 5 they are keeping most of it.


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  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    That's not true. In the first week the studio takes most of the money from ticket sales, but by the second and third week the cinema's taking increases to about 40-50 percent until eventually by week 4 or 5 they are keeping most of it.

    Apologies if that's incorrect information, I was given it by several people I know who work in cinemas. I can't stand over it if it is second hand information.


  • Registered Users, Registered Users 2 Posts: 4,535 ✭✭✭Raekwon


    That's not true. In the first week the studio takes most of the money from ticket sales, but by the second and third week the cinema's taking increases to about 40-50 percent until eventually by week 4 or 5 they are keeping most of it.

    True, that's why we here so much about opening weekend box office revenue as a large chunk of that money goes directly to the studio and a films success is based on this gross.
    Still not nearly big enough. iSense, Savoy and Vue are larger than Screen 17 and even they aren't big enough.

    I still think iSense in the Odeon Point Village was a missed opportunity for an IMAX screen. The building certainly has the hight, as you have to go up several flights of stairs to even get to the lobby, plus it's already over priced compared to every other cinema, especially considering it's location and design imperfections (heads blocking the screen, distracting light coming from a door in the middle of the auditorium).

    A 2D ticket is €14 and a 3D ticket is €16 at peak times so I doubt people would complain to much about paying €18 and €20 to visit an IMAX instead.

    The only negitive is the studio's would need to released film's that were shot for IMAX on a more regular basis for it to survive...........but I don't think the Odeon Point Village will survive anyway given it's premium prices and awkward location.


  • Registered Users, Registered Users 2 Posts: 275 ✭✭Bistoman


    My initial "Rant" was about the price of the ticket, But it seems that a lot of You are not fully happy with the service, What do You think the Cinemas in Ireland need to do to keep You walking in the door?

    That's not true. In the first week the studio takes most of the money from ticket sales, but by the second and third week the cinema's taking increases to about 40-50 percent until eventually by week 4 or 5 they are keeping most of it.
    I don't know how the cash intake is distributed in a Cinema, But If what You say is true, How can they justify price discrepancies in other Cinemas? Surly if the Movie makers are getting Most of the first weeks takings the ticket price should be the same in All cinemas???


  • Registered Users, Registered Users 2 Posts: 2,772 ✭✭✭Jwacqui


    Prices stated very clearly on the website:
    4fwozr.png

    There is a 10 ft high banner inside the door that states where to purchase tickets.

    Like other people suggested it would have been much easier to approach a member of staff. I can guarantee nobody would mind you popping to the top of the till to ask where do you purchase tickets.

    There is also a FULL price list on the wall inside which lists all film prices and food prices.

    9/10 times there is a person to tear the tickets who will not be busy and is there to deal with any customer queries, they could have been asked.

    OMNI is cheaper I agree but I would not put up with the lower standards and put up with sticky floors to save a couple of euro.

    Also the Odeon Premiere Club Card (there is a €1.99 version, which is a once off payment) allows you 25% off tickets on Tuesdays, 15% off online and also it works out you earn 10 points per euro which means you essentially get 10% of what you spend back.


  • Registered Users, Registered Users 2 Posts: 275 ✭✭Bistoman


    Jwacqui wrote: »
    Prices stated very clearly on the website:
    4fwozr.png

    There is a 10 ft high banner inside the door that states where to purchase tickets.

    Like other people suggested it would have been much easier to approach a member of staff. I can guarantee nobody would mind you popping to the top of the till to ask where do you purchase tickets.

    There is also a FULL price list on the wall inside which lists all film prices and food prices.

    9/10 times there is a person to tear the tickets who will not be busy and is there to deal with any customer queries, they could have been asked.

    OMNI is cheaper I agree but I would not put up with the lower standards and put up with sticky floors to save a couple of euro.

    Also the Odeon Premiere Club Card (there is a €1.99 version, which is a once off payment) allows you 25% off tickets on Tuesdays, 15% off online and also it works out you earn 10 points per euro which means you essentially get 10% of what you spend back.

    Thanks for that, This price list is Very good.And maybe I should have talked to ma member of staff ( If I could have found one) But Here is My problem, That is NOT the prices I was offered on the ticket machine. I selected Two adults and Two Children, Ordinary seats and the price was €40.00 or so. Why should I assume that the price is different from the popcorn counter? Remember this is My first time in this cinema in Years, Why didn't the ticket machine offer me the best selection of prices?? Does everyone who goes to this Cinema skip the automated machine and go to the popcorn counter for the best prices??


  • Registered Users, Registered Users 2 Posts: 6,568 ✭✭✭candy-gal1


    In all fairness if you want a cheap cinema ticket the best places on prices by far are Savoy, Omni, Screen or Rathmines imho. And also Cineworld on a tuesday or before 5pm, after 5pm or all day/night prices in cineworld are a joke though seriously at 11.50 for 2d or 13.50 for 3d, especially for a 3d movie. unless you have the unlimited card at those times, its not worth it but thats just me, they do have a good variety of times and movies being shown though so thats one good thing!
    Odeon cinemas are about the same now, they used to be cheapish when they were UCI tbh, just the way times are getting i guess.


  • Posts: 15,814 ✭✭✭✭ [Deleted User]


    Dietsquirt wrote: »
    Went to the Odeon Point Village on a Friday night recently, €14 for an adult single (2D), disgraceful.

    2 Adults, popcorn, drink, some other snack around €45.

    And the movie industry wonder why people use piratebay..

    I really hate how people will bitch and moan about what a rip off their cinema going experience was but I bet you never bothered to complain to the cinema manager. I know that if I was asked for 28 euro for two adult tickets I would say no thanks and walk away. When me and my girlfriend were going to see MI4 we didn't realise that it was on the luxury screen, it wasn't advertised as such but was changed to allow the screening of some Irish film. When I asked for two tickets I was told that it was 28 euro, rather than fork over the money and rush home to cry about it on boards I simply said thanks but no thanks and we headed over to the other cinema in town where it cost us 17 euro for two tickets.

    As for popcorn and drinks no one forces you to buy them and it's not like the prices aren't advertised. Any cinema I have ever been in has posters displaying the price of it so it's not like they try and trick you. In future stop off in Tesco or whatever supermarket is closet and pick up a few treats, guaranteed to save you a fortune.

    As for prices in cinemas leading you to use torrents, well if you were a film fan you would either shop around for the best deal or wait till the DVD/Blu is released and then buy or rent it. You would not rush use the cost of thee cinema to justify stealing.


  • Registered Users, Registered Users 2 Posts: 2,772 ✭✭✭Jwacqui


    Maybe there is a glitch with the automated machine not allowing you to buy group tickets but other than this the prices are the same.
    candy-gal1 wrote: »

    Odeon cinemas are about the same now, they used to be cheapish when they were UCI tbh, just the way times are getting i guess.

    Regardless of whether other cinemas are cheaper Odeon & UCI prices are the same, UCI has been run by Odeon as long as I remember they are the same group and owned Terra Firma, UCI only got rebranded.


  • Registered Users, Registered Users 2 Posts: 6,568 ✭✭✭candy-gal1


    Jwacqui wrote: »
    Maybe there is a glitch with the automated machine not allowing you to buy group tickets but other than this the prices are the same.



    Regardless of whether other cinemas are cheaper Odeon & UCI prices are the same, UCI has been run by Odeon as long as I remember they are the same group and owned Terra Firma, UCI only got rebranded.


    Really?! maybe it just seemed cheaper to me, UCI used to be my main cinema i went as a child/teen etc, so could be that :o:)
    I went to the Odeon a few weeks ago, and for 2 adults before 5pm and a kids popcorn box, for me :D:o, its was 27e or thereabouts, just thought it seemed a tad more than UCI, but maybe not.
    Even so, its still cheaper methinks than cineworld on a weekend and after 5pm


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  • Closed Accounts Posts: 8,323 ✭✭✭Savman


    I went to Odeon about a fortnight ago, 2 Adult full price admissions cost me all of €0 - courtesy of reward points from the new loyalty scheme.

    Having visited again since then and paying full price, I nearly have enough points for another freebie.

    How people can honestly say it's getting more expensive baffles me tbh.


  • Moderators, Category Moderators, Arts Moderators, Computer Games Moderators, Entertainment Moderators Posts: 29,716 CMod ✭✭✭✭johnny_ultimate


    TBH, after going to the cinema in Japan, even the most expensive ones in Dublin are comparatively reasonable :pac:


  • Registered Users, Registered Users 2 Posts: 73,222 ✭✭✭✭Welsh Megaman


    Skerries wrote: »
    *gets popcorn*

    But not from Odeon! :D


  • Registered Users, Registered Users 2 Posts: 2,772 ✭✭✭Jwacqui


    Dietsquirt wrote: »
    Went to the Odeon Point Village on a Friday night recently, €14 for an adult single (2D), disgraceful.

    2 Adults, popcorn, drink, some other snack around €45.

    And the movie industry wonder why people use piratebay..

    k0ll5.png

    This is the pricelist for Point village, its €10.50 for an adult 2D Ticket


  • Registered Users, Registered Users 2 Posts: 11,205 ✭✭✭✭B.A._Baracus


    In general, are cinemas a rip off?

    Yes... When you bring into the fact alot like to list 3d only showings at popular times (evenings) so they can squeeze that bit more out of you. Not to mention drinks and popcorn. You could easily blow €36 on two adult tickets and a couples combo.

    But of course within saying that. Its a persons choice to go to the cinema these days. As downloading is an alternative popular option.


  • Closed Accounts Posts: 676 ✭✭✭Dietsquirt


    I really hate how people will bitch and moan about what a rip off their cinema going experience was but I bet you never bothered to complain to the cinema manager. I know that if I was asked for 28 euro for two adult tickets I would say no thanks and walk away. When me and my girlfriend were going to see MI4 we didn't realise that it was on the luxury screen, it wasn't advertised as such but was changed to allow the screening of some Irish film. When I asked for two tickets I was told that it was 28 euro, rather than fork over the money and rush home to cry about it on boards I simply said thanks but no thanks and we headed over to the other cinema in town where it cost us 17 euro for two tickets.

    As for popcorn and drinks no one forces you to buy them and it's not like the prices aren't advertised. Any cinema I have ever been in has posters displaying the price of it so it's not like they try and trick you. In future stop off in Tesco or whatever supermarket is closet and pick up a few treats, guaranteed to save you a fortune.

    As for prices in cinemas leading you to use torrents, well if you were a film fan you would either shop around for the best deal or wait till the DVD/Blu is released and then buy or rent it. You would not rush use the cost of thee cinema to justify stealing.

    Thanks for the patrionising response mate, i'll start from the top.

    ''I bet you never bothered to complain to the cinema manager''
    what would be the point in complaining to a guy who's managing the cinema, would it have got me cheaper/free tickets. Unlikely.

    ''rather than fork over the money and rush home to cry about it on boards'', First of all i was responding to a thread that someone else had started, i didn't get home from the cinema and go straight on to boards for a bitch. I saw someone had the same extortionate experience and wanted to share a few words.

    ''As for popcorn and drinks no one forces you to buy them and it's not like the prices aren't advertised''
    When you say advertised, in the cinema or online, i could argue you went the whole way to the odeon and saw it was €28 for 2 tickets. Could you not have checked the website? IT'S NOT LIKE THE PRICES AREN'T ADVERTISED.

    ''justify stealing''
    You've never downloaded a movie, you're telling me every song on your ipod is from the istore???


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  • Registered Users, Registered Users 2 Posts: 17,065 ✭✭✭✭Tusky


    Don't understand people complaining about the cost of going to the cinema. I have no problem paying €10-12 for a ticket, or more if it's 3D/premium seats.

    It's basically an hour and a half's worth of minimum wage pay, for a couple of hours of entertainment. Sounds about right to me. And all cinemas have cheaper prices in the morning/daytime.


  • Posts: 15,814 ✭✭✭✭ [Deleted User]


    Dietsquirt wrote: »
    Thanks for the patrionising response mate, i'll start from the top.

    ''I bet you never bothered to complain to the cinema manager''
    what would be the point in complaining to a guy who's managing the cinema, would it have got me cheaper/free tickets. Unlikely.

    Last time I complained to a manager about a cinema experience I got two free tickets for the inconvenience. I have on many occasions gone out and complained about people making noise and on a number of occasions the individuals in question were asked to leave.
    Dietsquirt wrote: »
    ''rather than fork over the money and rush home to cry about it on boards'', First of all i was responding to a thread that someone else had started, i didn't get home from the cinema and go straight on to boards for a bitch. I saw someone had the same extortionate experience and wanted to share a few words.

    Point remains the same, it's not like you were forced to pay that much for the tickets. You could easily have shopped around and if you could not find a cheaper option then simply not go.

    Dietsquirt wrote: »
    ''As for popcorn and drinks no one forces you to buy them and it's not like the prices aren't advertised''
    When you say advertised, in the cinema or online, i could argue you went the whole way to the odeon and saw it was €28 for 2 tickets. Could you not have checked the website? IT'S NOT LIKE THE PRICES AREN'T ADVERTISED.

    If you bothered to read my post you would notice that I refer to the fact that the reason the tickets was so expensive was because the film was only screening in the luxury screen but was not advertised as such. When we checked the listings the film in question was not showing as being on the expensive screen as they had made the change for that night only after the listings had been published.
    Dietsquirt wrote: »
    ''justify stealing''
    You've never downloaded a movie, you're telling me every song on your ipod is from the istore???

    I never said I haven't pirated, I have in the past and will in the future but I've never tried to justify doing so. I like to support the filmmakers whose work I enjoy and I do so by paying for the privilege of viewing their work. Any music on my Ipod has been ripped from my CD collection or I simply got a torrent of an album I already own.


  • Registered Users Posts: 2 film fan


    I've read what this writer had to say about The Odeon and all the others and I don't really want to make any observation on any of their comments. But I do want to make my own comments from my own personal experiences attending the same cinema.
    I live quite near to it. It opened in summer of 1991 and I have hardly ever missed a visit at the weekend in the last 21 years as I'm big film fan.
    The service I recieved over al those years and the friendliness and helpfulness has been amazing.
    In January last year I had a serious operation which had me out of work for 5 months but also I was not able to drive for 10 weeks.
    I registered online many years ago with UCI and every week on Wednesday they would send me an email telling me the films and film times from Friday and also trailers for every film.
    I would not be interested in booking online and still prefer paying at the counter.
    During the time I was recovering I read my email and decided to go to a movie that was on at 3.30 one afternoon. As I was not allowed drive, with difficulty I walked, which involved me going from Tonlegee Rd around by the old Protestant church and along the pathway.
    Any local people will know where I'm talking about.
    It took me 40 minutes (normally it would take 10)
    When I got there I was told that movie is on its last week and is only on at 9pm. I asked to see a manager and explained that it was on my email 3.30 and I also explained my own condition and difficulty getting there.She asked me would I like to come back at 9pm. All local people will know that a youth was knifed to death for his mobile phone on that pathway a few years ago and I said as I had to walk I was not coming round that way after dark.
    She was most apologetic, took my phone no., promised to call me back in about an hour.
    She also explained to me that the email every week is sent on behalf of each branch from head office in England and she recommended when I go home to email them and complain about the trouble I'd had.
    I did exactly that and shortly after I recieved a phone call from the manager as promised. She told I WAS going the following night, a taxi was going to pick me up at the door and bring me home afterwards.
    When I got there The film and refreshments were free and I was given 3 extra free passes which could be used in the next 6 months.
    The next day it turned out that everything I got the night before was the decision of the local manager. At the same time I got an email from the Odeon Group in England (who by the way have always owned UCI. a name change is the only thing that happened recently) who accepted full responsibility for the email error, apologised and told me I would recieve 3 free passes in the post shortly.
    I just thought I would tell my experience after reading one person who felt nobody would listen if you complained.
    I must say I have never felt so well treated in my life by any organisation and it was all as a result of a mistake in an email.
    i am still going every week since the new name went overhead and I'm finding things are even better.
    You can now get points everytime you go using your points card exactly the same way as you use a Tesco card or any other supermarket card. You get points for your total expenditure each time and somewhere down the line you can use those points to pay with.
    Also on Tuesdays there is 25% off yor total.
    On wednesday all standard seats are €5 all day.
    Maybe some people have had problems but I am well more than satisfied with the service, the friendliness and the permanent helpful attitude.
    Over 21 years I've been there more than 2,000 times.
    One more little thing as all regulars attendants know UCI was always the only cinema in Dublin putting butter on the popcorn and Odeon would'nt dare change that policy. Too many surveys have shown how popular it is.


  • Closed Accounts Posts: 22,905 ✭✭✭✭Handsome Bob


    film fan wrote: »
    All local people will know that a youth was knifed to death for his mobile phone on that pathway a few years ago and I said as I had to walk I was not coming round that way after dark.

    Aye, even after the changes they made (better lighting in that area), it can still be an uneasy feeling using that route at night.

    I'd agree anyway, I also live quite close to Odeon Coolock and really have nothing but good things to say about the staff, always very friendly and helpful.

    I also always found the prices very reasonable, then again I do tend to go at off peak times.


  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    Aye, even after the changes they made (better lighting in that area), it can still be an uneasy feeling using that route at night.

    I'd agree anyway, I also live quite close to Odeon Coolock and really have nothing but good things to say about the staff, always very friendly and helpful.


    +1 for this, I live nearby there as well and the staff are very friendly and helpful and one in particular is a hottie! :P


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  • Moderators, Technology & Internet Moderators Posts: 11,850 Mod ✭✭✭✭icdg


    Have to commend them on their €5 seats on a Wednesday, its been a long time since I paid that little to get into a cinema.


  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    icdg wrote: »
    Have to commend them on their €5 seats on a Wednesday, its been a long time since I paid that little to get into a cinema.


    The queue in that place on a Wednesday night are mental, they were coming out the door last week! Great to see the cinema that busy but surely they're losing money as attendance would surely be down the other nights, like who would pay €9.80 on a Tuesday night when they can see the same film the next night for €5!


  • Registered Users Posts: 1 madie


    it is well an truly overpriced although 5 euro on a wednesday is good food drink ice cream all over priced i seen a bottle of water for 2.50 lol! we dont live in a ****ing desert


  • Moderators, Business & Finance Moderators, Recreation & Hobbies Moderators Posts: 24,974 Mod ✭✭✭✭Loughc


    madie wrote: »
    it is well an truly overpriced although 5 euro on a wednesday is good food drink ice cream all over priced i seen a bottle of water for 2.50 lol! we dont live in a ****ing desert


    Buy a bottle of water from Tesco on the cheap and bring it in with you. Problem solved.

    €2.50 is quite high, but it's competitive for the cinema markets and they majority of the markups on retail in the cinema goes on costs. Payroll and ESB Costs are massive for cinemas. At the end of the day if you don't like the cinema prices don't pay them and bring your own food and drink!


  • Registered Users Posts: 1 Chubylover


    In response to the family ticket not been available at the ticket machine.

    That is like that for a reason, I asked about that before and they said it was like that for security reasons. They can't monitor who is buying the tickets. I.e four adults could buy a family tickets. Student tickets are available at the machine but they print off with a black line on them showing that they where bought at the machine and therefore the guest may be asked to produce their student Id. As far as I'm aware a family ticket just prints off with the price and the word family on them. So if they guest walked up separate the staff would be unaware.

    Seemed like a valid answer when I asked a staff member one day. P.s was busy at the time and still took the time to answer my concern


  • Closed Accounts Posts: 786 ✭✭✭TheNap


    The main reason i go is for the hot girl who serves me


  • Registered Users, Registered Users 2 Posts: 6,568 ✭✭✭candy-gal1


    Have to agree with a lot of posters here, Odeon is severely overpriced on any day other than their 5euro wedensdays - absolutley love it, great idea! And their loyalty card, where you can get points each time you spend something then add it up to get free movie snacks :D And if that doesnt work, then they have their 5euro medium popcorn/coke deal :)
    Best cinema deals Ive came across so far!


  • Registered Users Posts: 2 film fan


    candy-gal1 wrote: »
    Have to agree with a lot of posters here, Odeon is severely overpriced on any day other than their 5euro wedensdays - absolutley love it, great idea! And their loyalty card, where you can get points each time you spend something then add it up to get free movie snacks :D And if that doesnt work, then they have their 5euro medium popcorn/coke deal :)
    Best cinema deals Ive came across so far!
    Yes they do have a good deal on Wednesdays with the €5 deal but it's not the only day they have a good deal
    If you have your loyalty card with you on Tuesdays you get 25% off your total purchase which is also a good money saver.
    And if the film you want to see is on in the daytime, daytime prices are much cheaper.


  • Registered Users Posts: 1 ufoool


    I know this is from 2012 but what you wrote is absolute horse **** and completely wrong odeon has a good pic but 17 euro for an adult ticket 34 for 2 is ridiculous and that other guy had the right idea 13yrs ago but you are a different story and asking ppl for covid passes **** ridiculous odeon are a horrible cinema thats not an opinion thats a fact only an idiot thinks he has all the answers and gets butt hurt when someone else points out facts and he's too ignorant to understand. Vue 6 euro sorry to burst your precious bubble but odeon should be shut down or new leadership either way they are disgraceful.



  • Registered Users, Registered Users 2 Posts: 6,424 ✭✭✭Aisling(",)


    The Odeon isn't 17 euro these days .It was 8.50 for cinema tickets this evening.

    They have to request covid passes if they want to allow increased capacity. It's better business sense for them to do that whether you agree with the vaccination roll out or not.



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