Tesco Mobile

pissed · 10-04-2012 05:44PM

Tesco Mobile: Paul wrote: »

Hi All

Can you please PM me your exact locations. This is not a network wide issue and is likely affecting O2 subs on the same sites also.

regards
Paul

PM sent.

shamwari · 10-04-2012 08:08PM

Tesco Mobile: Paul wrote: »

fAzI wrote: »

Mine as well
Once us very good and then going to one stroke.

What the hell?

Hi All

Can you please PM me your exact locations. This is not a network wide issue and is likely affecting O2 subs on the same sites also.

regards
Paul

PM sent.

GIMP · 10-04-2012 08:57PM

PM sent about this already on 8th Paul.

Tesco Mobile: Paul wrote: »

Hi All

Can you please PM me your exact locations. This is not a network wide issue and is likely affecting O2 subs on the same sites also.

regards
Paul

Tesco Mobile: Paul · 11-04-2012 10:48AM

Thanks you all re data speeds. I am following up on this issue now with Technology teams.

SSCorn · 11-04-2012 12:54PM

Hi,

I recently moved to Tesco but may move back to Meteor cause the web text is painfully slow - between logging in, waiting for the right page to load etc. it takes about a minute or longer to send a text.

Savage_Henry · 11-04-2012 12:55PM

SSCorn wrote: »

Hi,

I recently moved to Tesco but may move back to Meteor cause the web text is painfully slow - between logging in, waiting for the right page to load etc. it takes about a minute or longer to send a text.

use cabbage texter

SSCorn · 11-04-2012 01:30PM

I'm using it, but prefer texting via PC. And I'm about to stop regularly buying Tesco 3G (and thus Cabbage) since I realised that I can't use the free credit to buy data.

Savage_Henry · 11-04-2012 01:31PM

SSCorn wrote: »

I'm using it, but prefer texting via PC. And I'm about to stop regularly buying Tesco 3G (and thus Cabbage) since I realised that I can't use the free credit to buy data.

there is a pc version too

makeorbrake · 11-04-2012 02:03PM

SSCorn wrote: »

since I realised that I can't use the free credit to buy data.

Is that true? What sort of nonsense is that?

SSCorn · 11-04-2012 02:40PM

Savage_Henry wrote: »

there is a pc version too

Didn't know about that. Just got it from http://www.cabbagetexter.com. A little tricky to configure but working now. Cheers!

SSCorn · 11-04-2012 02:42PM

makeorbrake wrote: »

Is that true? What sort of nonsense is that?

Unfortunately true. Called their helpline about it last week. Free bonus credit for pay as you go can only be used for texts and national calls

Tesco Mobile: Paul · 11-04-2012 07:06PM

Watch out for an announcement next Monday that will be big news in the area of data pricing...

du Maurier · 11-04-2012 07:37PM

Ah, go on. You may as well let us know now:pac:

Tesco Mobile: Paul · 11-04-2012 07:55PM

du Maurier wrote: »

Ah, go on. You may as well let us know now:pac:

Dont want to give our competitors all the details but we will be reducing the per MB data price dramatically. This will mean that using data outside bundle will no longer be the credit drain it is for a lot of people.

Our bonus credit and capped plans will also be very relevant for data use going forward.

Plan is for the changes to be live from Monday 16th all going to plan..

lavine7 · 11-04-2012 09:36PM

Is there a call connection fee for prepay calls or how does it work with the charging? I've just joined and the few minutes of calls made seemed to have cost a lot!
Is it that the minutes are charges in full at the beginning? I.e. a 2sec call is charged at 20c and 1min, 1 sec call charged at 40c?

Tesco Mobile: Paul · 11-04-2012 10:16PM

lavine7 wrote: »

Is there a call connection fee for prepay calls or how does it work with the charging? I've just joined and the few minutes of calls made seemed to have cost a lot!
Is it that the minutes are charges in full at the beginning? I.e. a 2sec call is charged at 20c and 1min, 1 sec call charged at 40c?

1 minute and per second after that

tall chapy · 12-04-2012 12:22AM

Hi Paul,
Is there an issue with bada operating system phones on the tesco network.
Tethering seems to be the first issue,

Sieghardt · 12-04-2012 02:19AM

sorry for the stupid question but my old tesco mobile phone broke and I bought a new one, I thought I'd be able to put my old tesco sim card in the new phone since they're both tesco but it still says SP lock on it, is there any way I can use my old sim or keep my old number, credit balance etc?

Tesco Mobile: Paul · 12-04-2012 09:43AM

tall chapy wrote: »

Hi Paul,
Is there an issue with bada operating system phones on the tesco network.
Tethering seems to be the first issue,

No, an unlocked phone with the cirrect settings should work fine. The only data service we dont support is Blackberry as we dont have BIS. Otherwise our data is fully open. We dont block tethering.

APN is tescomobile.liffeytelecom.com

regards
Paul

Tesco Mobile: Paul · 12-04-2012 09:45AM

Sieghardt wrote: »

sorry for the stupid question but my old tesco mobile phone broke and I bought a new one, I thought I'd be able to put my old tesco sim card in the new phone since they're both tesco but it still says SP lock on it, is there any way I can use my old sim or keep my old number, credit balance etc?

Hi there

Drop care a note here. If it is a Tesco Mobile phone with yor old TEsco Mobile SIM it should not be asking for an SP lock.

http://www.tescomobile.ie/contact-us.aspx

regards
Paul

Stavro Mueller · 12-04-2012 06:10PM

Paul. Any news on when you'll be updating your range of phones. The one I brought with me to Tesco from my old network's getting a bit knackered and I'd like a new one. I'm not all that enamoured with your current range of phones and they have been hanging around for quite a while. So should I wait for a while and hope that some new handsets become available. Or should I go buy something else?

manutd83 · 12-04-2012 07:21PM

i asked the same question about new phones in january any got told there will be new 1's very soon but they still have the exact same range

JTMan · 12-04-2012 08:12PM

manutd83 wrote: »

i asked the same question about new phones in january any got told there will be new 1's very soon but they still have the exact same range

Not true. The top-of-the-range Galaxy Nexus has been added to the Tesco range since January.

Tesco Mobile: Paul · 12-04-2012 08:39PM

And the Nokia Lumia 800

manutd83 · 12-04-2012 09:47PM

if you remember i was asking about htc

lil5 · 12-04-2012 10:01PM

Fungus wrote: »

The top-of-the-range Galaxy Nexus has been added to the Tesco range since January.

@Paul

I kept looking at the range from time to time, but as I kept filtering it by feature 'Android' the Nexus never showed up ...
http://shop.tescomobile.ie/phones/displayPhone.aspx?p=131#features

Stavro Mueller · 12-04-2012 11:13PM

Yes, but from what I can see, most of the phones are unchanged. It's a simple question to which I am getting no answer.

Tesco Mobile: Paul · 13-04-2012 10:43AM

cymbaline wrote: »

Yes, but from what I can see, most of the phones are unchanged. It's a simple question to which I am getting no answer.

Hi Cymbaline

Are you looking for a prepay phone? Some of our previous products are still there but recently we have added the following handsets to our range

Nokia 100
Samsung E2230
Samsung C3530
Samsung C3350
Nokia 201
LG Optimus L3 (will be on sale this week)
Samsung Galaxy Nexus, Black (Pay Monthly Only)
Nokia Lumia 800 (Pay Monthly Only)

regards
Paul

Tesco Mobile: Paul · 13-04-2012 10:44AM

lil5 wrote: »

@Paul

I kept looking at the range from time to time, but as I kept filtering it by feature 'Android' the Nexus never showed up ...
http://shop.tescomobile.ie/phones/displayPhone.aspx?p=131#features

Yes we will fix this , sorry

Tesco Mobile: Paul · 13-04-2012 10:49AM

Jaxton Chilly Thankfulness wrote: »

I saw an add that said top up by 20 and get 20 off a new phone, does that mean i can buy 20 credit and get a nokia c101 for 10?

Yes that is the promotion but the price for the Nokia C101 before the promotion is 49.99

Note on http://www.tescomobile.ie/monthly-great-offer.aspx the discount is given without the topup. in store the topup purchase is required.

regards
Paul

Tesco Mobile

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