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Bioware/EA applications, offices, work and accommodation

«134567

Comments

  • #2
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    I've been watching, 'cos I know that where-ever they locate, there will be lots of people looking on the inter-webz to find out how to get there by public transport ;) Haven't seen any announcements yet though.


  • #3
    Asmodean
    Registered Users, Registered Users 2 Posts: 1,644 ✭✭✭Asmodean


    I checked their site and the address was mervue business park.


  • #4
    Irish_Elect_Eng
    Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭Irish_Elect_Eng


    I may be mistaken, but I think that they are temporarily located in the Galway Technology Centre beside the bank.

    There is a shared reception desk on the ground floor. You could try making contact with them there, I would not advise going to their unit directly.


  • #5
    Captain Plan It
    Registered Users Posts: 19 ✭Captain Plan It


    hi, iv got an interview with BioWare in Galway next week for one of their customer service representative positions. Just wondering if anyone knows what they are like to work for? they are hiring at the minute so if anyone has interviewed with them or even heard anything about what the company is like, id greatly appreciate any info!


  • #6
    InchicoreDude
    Closed Accounts Posts: 1,443 ✭✭✭InchicoreDude


    They are a very new company in Galway so not sure if you will get much feedback here.... I met them at a career fair in NUIG a few months back; they were trying to convey a hip fun place to work and were eager to talk to people who liked gaming & technology. I got the impression that their wages might not be the best but I could be wrong there...


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  • #7
    ScumLord
    Registered Users, Registered Users 2 Posts: 28,789 ✭✭✭✭ScumLord


    Never heard of them, the name sounds more suited to a biological weapons manufacturer.


  • #8
    jayteecork
    Site Banned Posts: 5,676 ✭✭✭jayteecork


    If you're not well into video games I'd say forget it.

    It's the first thing those kind of companies (ie: Blizzard) ask you.

    They've done a lot of RPG classics like Baldur's Gate, Knights of the Old Republic, Mass Effect and the upcoming Star Wars MMORPG The Old Republic.

    If you're not versed in these I'd imagine it'd hard to get in there.


  • #9
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    Don't know anything about the company - am curious to know where their office is though?


  • #10
    sgthighway
    Registered Users, Registered Users 2 Posts: 1,545 ✭✭✭sgthighway


    JustMary wrote: »
    Don't know anything about the company - am curious to know where their office is though?

    Unit 7, Galway Technology Centre, Mervue, Galway


  • #11
    Krieg
    Registered Users, Registered Users 2 Posts: 2,378 ✭✭✭Krieg


    Hard to say. Bioware are owned by EA, who were once notorious for mistreatment of employees regarding overtime and such. That was a few years ago and im not sure if Bioware would have adopted the same practices as EA.

    They are very popular games developer if that means anything. I think the support work involved in the Galway facility will be for "Star Wars: The Old Republic", which is due to be released later this year. You could likely be "playing" the games as an admin to help players or you will be taking phone calls. jayteecork is right, you would want to know your games if going for this job.


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  • #12
    Malice
    Registered Users, Registered Users 2 Posts: 15,065 ✭✭✭✭Malice


    Just because you're into gaming doesn't mean you're going to enjoy doing customer support though. They are two very different things. I know a couple of people who worked for Blizzard in Cork and hated it despite being big fans of all things related to Warcraft and Starcraft.

    Of course everyone is different but it's just something worth bearing in mind I reckon.


  • #13
    InchicoreDude
    Closed Accounts Posts: 1,443 ✭✭✭InchicoreDude


    sgthighway wrote: »
    Unit 7, Galway Technology Centre, Mervue, Galway

    At the career fair I mentioned earlier, they did say to me that they will be moving from there. Cant remember where to though...


  • #14
    Greylor
    Registered Users Posts: 91 ✭✭Greylor


    Does anyone know where in the city the Bioware offices are?

    Need to know so that I can do some homework on what accommodation is in the area.


  • #15
    Krieg
    Registered Users, Registered Users 2 Posts: 2,378 ✭✭✭Krieg


    according to online sources
    Unit 7, Galway Technology Centre, Mervue, Galway

    But ive been told by multiple people that they are setting up here
    They are doing serious renovating on that building right now and putting windows into it so its quite possible.

    Anyone know for sure?


  • #16
    Malice
    Registered Users, Registered Users 2 Posts: 15,065 ✭✭✭✭Malice


    They don't make the information easy to find do they? When I saw the thread I thought of the Mervue Business Park as well but I can't say 100%.


  • #17
    kqcregg
    Registered Users, Registered Users 2 Posts: 109 ✭✭kqcregg


    Definitely in Parkmore when its finished. Mervue was always a temp location while they set up their main office. I think October is their deadlne but not 100% sure.


  • #18
    Lockstep
    Registered Users, Registered Users 2 Posts: 9,031 ✭✭✭Lockstep


    It's out in the GTC. Head towards the Eye Cinema along the lake and head straight on, past the Community College. Keep going up Wellpark Road and it's in the industry park on the left.


  • #19
    Greylor
    Registered Users Posts: 91 ✭✭Greylor


    Ok, thanks guys. Muchly appreciated.


  • #20
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    kqcregg wrote: »
    Definitely in Parkmore when its finished. Mervue was always a temp location while they set up their main office. I think October is their deadlne but not 100% sure.

    Are they definitely going in to the building that Kreig pointed to?


  • #21
    irishgeo
    Registered Users, Registered Users 2 Posts: 9,527 ✭✭✭irishgeo


    bioware are advertising in the mayo advertiser for jobs in galway?

    Anyone know whereabout's the are going to be based in galway?


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  • #22
    jenno86
    Registered Users, Registered Users 2 Posts: 2,634 ✭✭✭jenno86


    irishgeo wrote: »
    bioware are advertising in the mayo advertiser for jobs in galway?

    Anyone know whereabout's the are going to be based in galway?

    Parkmore, afaik.


  • #23
    Malice
    Registered Users, Registered Users 2 Posts: 15,065 ✭✭✭✭Malice


    The same question has been asked and answered here.


  • #24
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Merge


  • #25
    JaneHudson
    Closed Accounts Posts: 342 ✭✭JaneHudson


    Do they look for a lot of experience? Like office customer service.


  • #26
    witnessrenegade
    Registered Users, Registered Users 2 Posts: 886 ✭✭✭witnessrenegade


    Are the jobs available here only during the week or are their weekend jobs? Student myself and free to work Thursday to Sunday and thought I might pop them my CV :D


  • #27
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Tu parles francais?
    http://www.jobisjob.ie/galway/french/jobs


  • #28
    silvara
    Registered Users Posts: 83 ✭✭silvara


    JaneHudson wrote: »
    Do they look for a lot of experience? Like office customer service.

    They definately look for good customer service skills - I got asked a lot of questions about my experiences in that when I had my interviews. They also asked if I was a gamer since I think they also look for someone who is experienced/passionate about games as well...


  • #29
    Surfacezebra
    Registered Users Posts: 83 ✭✭Surfacezebra


    silvara wrote: »
    They definately look for good customer service skills - I got asked a lot of questions about my experiences in that when I had my interviews. They also asked if I was a gamer since I think they also look for someone who is experienced/passionate about games as well...
    How did you get on?Doing the online interview tmro!Are there many more stages after that?Thanks


  • #30
    silvara
    Registered Users Posts: 83 ✭✭silvara


    Surfacezebra wrote: »
    How did you get on?Doing the online interview tmro!Are there many more stages after that?Thanks

    Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

    Good luck tomorrow - you will have to let me know how you get on :-)


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  • #31
    Surfacezebra
    Registered Users Posts: 83 ✭✭Surfacezebra


    silvara wrote: »
    Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

    Good luck tomorrow - you will have to let me know how you get on :-)
    Good stuff man,will update you when I get word,This is just the first online interview so a bit to go.Thanks


  • #32
    witnessrenegade
    Registered Users, Registered Users 2 Posts: 886 ✭✭✭witnessrenegade


    silvara wrote: »
    Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

    Good luck tomorrow - you will have to let me know how you get on :-)

    Congrats man, you wouldn't know which hours they have available? It's shift work so im guessing it will be 12hr shifts of nights and days but I was hoping that their would be hours available just for weekends as that's the only time im available. Sent in my CV today and did the online questionnaire. Hope I hear something soon!:D


  • #33
    silvara
    Registered Users Posts: 83 ✭✭silvara


    witnessrenegade wrote: »
    Congrats man, you wouldn't know which hours they have available? It's shift work so im guessing it will be 12hr shifts of nights and days but I was hoping that their would be hours available just for weekends as that's the only time im available. Sent in my CV today and did the online questionnaire. Hope I hear something soon!:D

    Not sure to be honest - from what I remember I think they said it was 10 hour rolling shifts, but its hard to remember exactly..


  • #34
    bubble187
    Closed Accounts Posts: 5 ✭bubble187


    silvara wrote: »
    Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

    Hi silvara
    congrazt on landing the job
    i was just wondering what date your interview took place and how long they took to get back to you


  • #35
    silvara
    Registered Users Posts: 83 ✭✭silvara


    bubble187 wrote: »
    Hi silvara
    congrazt on landing the job
    i was just wondering what date your interview took place and how long they took to get back to you

    Thanks! It was about a week between interviews for me,but it prob varies for everyone..


  • #36
    whitelightrider
    Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭whitelightrider


    Hi silvara,

    How did you apply for the position? I logged onto the site and applied for the position by adding it to my profile. But I havent heard anything back. Just wondering if Im doing it correctly?


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  • #37
    silvara
    Registered Users Posts: 83 ✭✭silvara


    whitelightrider wrote: »
    Hi silvara,

    How did you apply for the position? I logged onto the site and applied for the position by adding it to my profile. But I havent heard anything back. Just wondering if Im doing it correctly?

    You upload your CV, and add the job you want to apply for to the job cart and then press submit application - they replied within a day or two for me


  • #38
    bubble187
    Closed Accounts Posts: 5 ✭bubble187


    silvara wrote: »
    Thanks! It was about a week between interviews for me,but it prob varies for everyone..
    Okay thanks, I was just wondering as I did my final interview on tuesday and still no word back, am guessing I didnt fair to well:(


  • #39
    silvara
    Registered Users Posts: 83 ✭✭silvara


    bubble187 wrote: »
    Okay thanks, I was just wondering as I did my final interview on tuesday and still no word back, am guessing I didnt fair to well:(

    Ahh you never know - I was interviewed on a Monday, and they didn't call until the following Monday. So there is still plenty of time :)


  • #40
    Ravenid
    Registered Users, Registered Users 2 Posts: 220 ✭✭Ravenid


    Silvara what position did you go for?

    Customer Service Rep or In-Game?


  • #41
    silvara
    Registered Users Posts: 83 ✭✭silvara


    Ravenid wrote: »
    Silvara what position did you go for?

    Customer Service Rep or In-Game?

    I went for both. But it sounded like they are all the same position anyway tbh


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  • #42
    GemInEye
    Registered Users Posts: 4 ✭GemInEye


    May I ask: did you get a permanent or temporary job?


  • #43
    silvara
    Registered Users Posts: 83 ✭✭silvara


    GemInEye wrote: »
    May I ask: did you get a permanent or temporary job?

    11 month contract with a view of going permanent if the game suceeds

    Did those who went for interviews here anything back yet btw??


  • #44
    bubble187
    Closed Accounts Posts: 5 ✭bubble187


    Yeah i heared back from them on tuesday, they said i did well in the interview and there gunna contact me back this week for a start date in November:)


  • #45
    Carne
    Registered Users, Registered Users 2 Posts: 245 ✭✭Carne


    I assume this is where the Bioware offices are located?


  • #46
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    Carne wrote: »
    I assume this is where the Bioware offices are located?

    I haven't actually checked it out myself, but made that assumption based on this earlier post in this thread.


  • #47
    mightdomighty
    Registered Users Posts: 104 ✭✭mightdomighty


    "Is it possible to get out of the Dungeon without using the Wizard Key?"


  • #48
    joe123
    Registered Users, Registered Users 2 Posts: 6,523 ✭✭✭joe123


    I got an email today, asking me to complete an online survey asking a load of questions and examples of different scenarios etc.

    I have no experience working in customer support before though so not sure how well Il do.

    Can anyone tell me what to expect next if they get back to me? People who got a job working there, had you all experience at customer support before?


  • #49
    Dutchess
    Registered Users Posts: 385 ✭✭Dutchess


    Hi Joe,

    Bioware got back to me after filling out the questionnaire. Next up was a video interview. So basically I logged onto a website, read the questions off the screen and answered them into my webcam. I had never done this before in this way and you don't get to read the questions in advance so I was pretty nervous. I also don't like talking to machines (I never leave voicemail messages). This was the last stage of the process for me, was never told why exactly unfortunately.
    I do have a few years contact centre experience and a second European language.


  • #50
    dagdha
    Registered Users Posts: 645 ✭✭✭dagdha


    Hi guys,

    I applied to Bioware just over a month ago and they rang me within a day of recieving my application and they asked to do the questionnaire online which I did. I then got a call from them telling me I had progressed to the next stage of the interview and they asked me to do the interview via webcam which I did. I got a call about a week after doing the webcam interview and they said they were very impressed with me and they asked me to go to Galway for a face to face interview.

    That face to face interview was this day three weeks ago and when I was leaving the interview the person that was interviewing me seemed positive enough with me and told me that hopefully they would be in touch by Friday (2 days after the interview). I still had'nt heard anything back from them untill yesterday when I got an email saying:
    Hi,

    Thank you for your application with BioWare.

    Due to the high volume of applications coming through at the moment it may take up to three weeks before we can give you any feedabck.

    We kindly ask you to be patient while we review your application and will be in touch as soon as possible.

    If you have already received your feedback and were unsuccessful, please feel free to reapply for a position after 6 months of your initial application.

    Today is three weeks from my interview date and I still have'nt heard any feedback. I'm sure I probably did'nt get the job but now I don't know since the above said:
    We kindly ask you to be patient while we review your application and will be in touch as soon as possible.

    I know they had alot of applicants but it is frustrating when you go through three stages of the interview process and then hear nothing back. It would be nice if they and other companies had a generic email that they email out to non successful applicants letting them know that they were'nt successful. It would take two minutes to copy and paste peoples email address' onto an email and it would put alot of peoples minds at ease.


  • #51
    Surfacezebra
    Registered Users Posts: 83 ✭✭Surfacezebra


    Dutchess wrote: »
    Hi Joe,

    Bioware got back to me after filling out the questionnaire. Next up was a video interview. So basically I logged onto a website, read the questions off the screen and answered them into my webcam. I had never done this before in this way and you don't get to read the questions in advance so I was pretty nervous. I also don't like talking to machines (I never leave voicemail messages). This was the last stage of the process for me, was never told why exactly unfortunately.
    I do have a few years contact centre experience and a second European language.
    How long has it been.Still may be a chance.


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