Bioware/EA applications, offices, work and accommodation

epgc3fyqirnbsx

Bioware (EA) are doing their hiring now but does anyone know when it's all set to commence or where the headquarters are located?

I can't find anything on it...

Mrs OBumble

I've been watching, 'cos I know that where-ever they locate, there will be lots of people looking on the inter-webz to find out how to get there by public transport Haven't seen any announcements yet though.

Asmodean

I checked their site and the address was mervue business park.

Irish_Elect_Eng

I may be mistaken, but I think that they are temporarily located in the Galway Technology Centre beside the bank.

There is a shared reception desk on the ground floor. You could try making contact with them there, I would not advise going to their unit directly.

Captain Plan It

hi, iv got an interview with BioWare in Galway next week for one of their customer service representative positions. Just wondering if anyone knows what they are like to work for? they are hiring at the minute so if anyone has interviewed with them or even heard anything about what the company is like, id greatly appreciate any info!

InchicoreDude

They are a very new company in Galway so not sure if you will get much feedback here.... I met them at a career fair in NUIG a few months back; they were trying to convey a hip fun place to work and were eager to talk to people who liked gaming & technology. I got the impression that their wages might not be the best but I could be wrong there...

ScumLord

Never heard of them, the name sounds more suited to a biological weapons manufacturer.

jayteecork

If you're not well into video games I'd say forget it.

It's the first thing those kind of companies (ie: Blizzard) ask you.

They've done a lot of RPG classics like Baldur's Gate, Knights of the Old Republic, Mass Effect and the upcoming Star Wars MMORPG The Old Republic.

If you're not versed in these I'd imagine it'd hard to get in there.

Mrs OBumble

Don't know anything about the company - am curious to know where their office is though?

sgthighway

JustMary wrote: »

Don't know anything about the company - am curious to know where their office is though?

Unit 7, Galway Technology Centre, Mervue, Galway

Krieg

Hard to say. Bioware are owned by EA, who were once notorious for mistreatment of employees regarding overtime and such. That was a few years ago and im not sure if Bioware would have adopted the same practices as EA.

They are very popular games developer if that means anything. I think the support work involved in the Galway facility will be for "Star Wars: The Old Republic", which is due to be released later this year. You could likely be "playing" the games as an admin to help players or you will be taking phone calls. jayteecork is right, you would want to know your games if going for this job.

Malice

Just because you're into gaming doesn't mean you're going to enjoy doing customer support though. They are two very different things. I know a couple of people who worked for Blizzard in Cork and hated it despite being big fans of all things related to Warcraft and Starcraft.

Of course everyone is different but it's just something worth bearing in mind I reckon.

InchicoreDude

sgthighway wrote: »

Unit 7, Galway Technology Centre, Mervue, Galway

At the career fair I mentioned earlier, they did say to me that they will be moving from there. Cant remember where to though...

Greylor

Does anyone know where in the city the Bioware offices are?

Need to know so that I can do some homework on what accommodation is in the area.

Krieg

according to online sources

Unit 7, Galway Technology Centre, Mervue, Galway

But ive been told by multiple people that they are setting up here
They are doing serious renovating on that building right now and putting windows into it so its quite possible.

Anyone know for sure?

Malice

They don't make the information easy to find do they? When I saw the thread I thought of the Mervue Business Park as well but I can't say 100%.

kqcregg

Definitely in Parkmore when its finished. Mervue was always a temp location while they set up their main office. I think October is their deadlne but not 100% sure.

Lockstep

It's out in the GTC. Head towards the Eye Cinema along the lake and head straight on, past the Community College. Keep going up Wellpark Road and it's in the industry park on the left.

Greylor

Ok, thanks guys. Muchly appreciated.

Mrs OBumble

kqcregg wrote: »

Definitely in Parkmore when its finished. Mervue was always a temp location while they set up their main office. I think October is their deadlne but not 100% sure.

Are they definitely going in to the building that Kreig pointed to?

irishgeo

bioware are advertising in the mayo advertiser for jobs in galway?

Anyone know whereabout's the are going to be based in galway?

jenno86

irishgeo wrote: »

bioware are advertising in the mayo advertiser for jobs in galway?

Anyone know whereabout's the are going to be based in galway?

Parkmore, afaik.

Malice

The same question has been asked and answered here.

biko

Merge

JaneHudson

Do they look for a lot of experience? Like office customer service.

witnessrenegade

Are the jobs available here only during the week or are their weekend jobs? Student myself and free to work Thursday to Sunday and thought I might pop them my CV

biko

Tu parles francais?
http://www.jobisjob.ie/galway/french/jobs

silvara

JaneHudson wrote: »

Do they look for a lot of experience? Like office customer service.

They definately look for good customer service skills - I got asked a lot of questions about my experiences in that when I had my interviews. They also asked if I was a gamer since I think they also look for someone who is experienced/passionate about games as well...

Surfacezebra

silvara wrote: »

They definately look for good customer service skills - I got asked a lot of questions about my experiences in that when I had my interviews. They also asked if I was a gamer since I think they also look for someone who is experienced/passionate about games as well...

How did you get on?Doing the online interview tmro!Are there many more stages after that?Thanks

silvara

Surfacezebra wrote: »

How did you get on?Doing the online interview tmro!Are there many more stages after that?Thanks

Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

Good luck tomorrow - you will have to let me know how you get on :-)

Surfacezebra

silvara wrote: »

Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

Good luck tomorrow - you will have to let me know how you get on :-)

Good stuff man,will update you when I get word,This is just the first online interview so a bit to go.Thanks

witnessrenegade

silvara wrote: »

Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

Good luck tomorrow - you will have to let me know how you get on :-)

Congrats man, you wouldn't know which hours they have available? It's shift work so im guessing it will be 12hr shifts of nights and days but I was hoping that their would be hours available just for weekends as that's the only time im available. Sent in my CV today and did the online questionnaire. Hope I hear something soon!:D

silvara

witnessrenegade wrote: »

Congrats man, you wouldn't know which hours they have available? It's shift work so im guessing it will be 12hr shifts of nights and days but I was hoping that their would be hours available just for weekends as that's the only time im available. Sent in my CV today and did the online questionnaire. Hope I hear something soon!:D

Not sure to be honest - from what I remember I think they said it was 10 hour rolling shifts, but its hard to remember exactly..

bubble187

silvara wrote: »

Yes I got the job and am starting on the 1st November!! I interviewed via webcam since I am currently in London, so it might be a little different in person. But I had one written test and then two online interviews....

Hi silvara
congrazt on landing the job
i was just wondering what date your interview took place and how long they took to get back to you

silvara

bubble187 wrote: »

Hi silvara
congrazt on landing the job
i was just wondering what date your interview took place and how long they took to get back to you

Thanks! It was about a week between interviews for me,but it prob varies for everyone..

whitelightrider

Hi silvara,

How did you apply for the position? I logged onto the site and applied for the position by adding it to my profile. But I havent heard anything back. Just wondering if Im doing it correctly?

silvara

whitelightrider wrote: »

Hi silvara,

How did you apply for the position? I logged onto the site and applied for the position by adding it to my profile. But I havent heard anything back. Just wondering if Im doing it correctly?

You upload your CV, and add the job you want to apply for to the job cart and then press submit application - they replied within a day or two for me

bubble187

silvara wrote: »

Thanks! It was about a week between interviews for me,but it prob varies for everyone..

Okay thanks, I was just wondering as I did my final interview on tuesday and still no word back, am guessing I didnt fair to well:(

silvara

bubble187 wrote: »

Okay thanks, I was just wondering as I did my final interview on tuesday and still no word back, am guessing I didnt fair to well:(

Ahh you never know - I was interviewed on a Monday, and they didn't call until the following Monday. So there is still plenty of time

Ravenid

Silvara what position did you go for?

Customer Service Rep or In-Game?

silvara

Ravenid wrote: »

Silvara what position did you go for?

Customer Service Rep or In-Game?

I went for both. But it sounded like they are all the same position anyway tbh

GemInEye

May I ask: did you get a permanent or temporary job?

silvara

GemInEye wrote: »

May I ask: did you get a permanent or temporary job?

11 month contract with a view of going permanent if the game suceeds

Did those who went for interviews here anything back yet btw??

bubble187

Yeah i heared back from them on tuesday, they said i did well in the interview and there gunna contact me back this week for a start date in November:)

Carne

I assume this is where the Bioware offices are located?

Mrs OBumble

Carne wrote: »

I assume this is where the Bioware offices are located?

I haven't actually checked it out myself, but made that assumption based on this earlier post in this thread.

mightdomighty

"Is it possible to get out of the Dungeon without using the Wizard Key?"

joe123

I got an email today, asking me to complete an online survey asking a load of questions and examples of different scenarios etc.

I have no experience working in customer support before though so not sure how well Il do.

Can anyone tell me what to expect next if they get back to me? People who got a job working there, had you all experience at customer support before?

Dutchess

Hi Joe,

Bioware got back to me after filling out the questionnaire. Next up was a video interview. So basically I logged onto a website, read the questions off the screen and answered them into my webcam. I had never done this before in this way and you don't get to read the questions in advance so I was pretty nervous. I also don't like talking to machines (I never leave voicemail messages). This was the last stage of the process for me, was never told why exactly unfortunately.
I do have a few years contact centre experience and a second European language.

dagdha

Hi guys,

I applied to Bioware just over a month ago and they rang me within a day of recieving my application and they asked to do the questionnaire online which I did. I then got a call from them telling me I had progressed to the next stage of the interview and they asked me to do the interview via webcam which I did. I got a call about a week after doing the webcam interview and they said they were very impressed with me and they asked me to go to Galway for a face to face interview.

That face to face interview was this day three weeks ago and when I was leaving the interview the person that was interviewing me seemed positive enough with me and told me that hopefully they would be in touch by Friday (2 days after the interview). I still had'nt heard anything back from them untill yesterday when I got an email saying:

Hi,

Thank you for your application with BioWare.

Due to the high volume of applications coming through at the moment it may take up to three weeks before we can give you any feedabck.

We kindly ask you to be patient while we review your application and will be in touch as soon as possible.

If you have already received your feedback and were unsuccessful, please feel free to reapply for a position after 6 months of your initial application.

Today is three weeks from my interview date and I still have'nt heard any feedback. I'm sure I probably did'nt get the job but now I don't know since the above said:

We kindly ask you to be patient while we review your application and will be in touch as soon as possible.

I know they had alot of applicants but it is frustrating when you go through three stages of the interview process and then hear nothing back. It would be nice if they and other companies had a generic email that they email out to non successful applicants letting them know that they were'nt successful. It would take two minutes to copy and paste peoples email address' onto an email and it would put alot of peoples minds at ease.

Surfacezebra

Dutchess wrote: »

Hi Joe,

Bioware got back to me after filling out the questionnaire. Next up was a video interview. So basically I logged onto a website, read the questions off the screen and answered them into my webcam. I had never done this before in this way and you don't get to read the questions in advance so I was pretty nervous. I also don't like talking to machines (I never leave voicemail messages). This was the last stage of the process for me, was never told why exactly unfortunately.
I do have a few years contact centre experience and a second European language.

How long has it been.Still may be a chance.