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Why does our health service suck so much ass?

2

Comments

  • Registered Users, Registered Users 2 Posts: 3,130 ✭✭✭Rodin


    cassid wrote: »
    Took my mother to VHI clinic, said she had to go to A & E, spent 7 hours waiting and then got admitted and was giving a chair to spend the night on:mad:. She was told she was lucky by a nurse that she had a chair, something is wrong when somebody is lucky to have a chair for 2 days while waiting to be admitted.

    It's heart-breaking to see


  • Registered Users, Registered Users 2 Posts: 9,769 ✭✭✭Bottle_of_Smoke


    Have to remember we're not paying for it. Germany/netherlands you gotta pay minimum 100-1[20 per month for mandatory health insurance

    Most I ever spent on doctors was around 400 in one year. Otherwise maybe 50-200 but some years nothing. For the vast majority of people the irish system is preferable


  • Registered Users, Registered Users 2 Posts: 24,369 ✭✭✭✭ejmaztec


    Kiera wrote: »
    Oh. No thank you.

    It'd make a real mess of your Laser card:o


  • Closed Accounts Posts: 19,183 ✭✭✭✭Will


    irish-stew wrote: »
    Its a two teir system, far to many managers and pen pushers and not enough front line staff, what front line staff there is are stretched to the limit, and what money there was was being spent on free holidays supposed fact finding missions.

    And now, people are suffering becuase of it.

    Sorry for you and your mother MagicMarker, hopefully she is seen to soon.

    Irish-Stew hit the nail on the head. Too many people doing made up jobs with no one to over see them and the quality of their 'work'.

    HSE in general can be summed up by the following;

    Way too many managers
    Way too many people doing nothing, doing made up jobs
    Way too much nepotism
    Hierarchy within organisations is fooked beyond belief

    Not enough frontline staff. We are turning out world class nurses every year and they have no choice but to go abroad and work.


  • Closed Accounts Posts: 8,156 ✭✭✭Iwannahurl


    My mother had to go to hospital this morning at around 7.30, it's now after 5pm and she still hasn't seen a doctor.

    Can someone explain this to me? Why in 9.5 hours not a single doctor has a spare 10 minutes of his/her time to see a patient to ask a few basic questions? How overstretched is our health service that this is not possible?

    It's absolutely sickening tbh.


    Commiserations. I've been there.

    Not wishing to make your situation seem worse, but going in to A&E on a Friday is not a good idea (I'm being cynical here).

    If you're unlucky, weekends can be dire. You may have a load of booze-related cases in, and the staff levels are much reduced. Come Monday morning, though, the shiny docs in shiny suits will be visible again.


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  • Registered Users, Registered Users 2 Posts: 5,474 ✭✭✭drkpower


    My mother had to go to hospital this morning at around 7.30, it's now after 5pm and she still hasn't seen a doctor. It's absolutely sickening tbh.
    A/E uses mix of triage and a first come-first served cab-ranking system. There is a technical grading on triage (see manchester triage) but this is the way i used to always remember it:
    1. pretty much dead;
    2. almost dead;
    3. potentially seriously ill;
    4. probably ok;
    5. waster

    Most patients are 3s; unless things are seriously fcukin' ridiculously busy, a 3 is very unlikely to be waiting 9+ hours (put it this way, i dont ever rememebr a patient waiting for > 6 hours in a about 9 months of working in a major A/E)- so it sounds like your mother has been triaged as a 4, which in the vast majority of cases is something that can be dealt with by a GP. If there is any chance your GP could see her, go to him; if he has already sent you in, God help you, that is fcukin awful.

    You could always tell the triage nurse that she now has chest tightness and shortness of breath......


  • Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    My mother had to go to hospital this morning at around 7.30, it's now after 5pm and she still hasn't seen a doctor.

    Can someone explain this to me? Why in 9.5 hours not a single doctor has a spare 10 minutes of his/her time to see a patient to ask a few basic questions?

    Been there, done that with my daughter.
    Then they asked me (after hours of waiting and THEY arranged for a her to see a MRI bone specialist, an early 6.00am journey start by trains, buses and a 4 year wait - they lost her application for her to see the specialist twice) "Well, what can we do for you today?"
    We were like "What? We are here to see the MRI specialist as per request"
    The reply? "O' well I'm only an intern and I know nothing about why your here, I was just told to see you!"
    He then went looking for our daughters chart, though he found it and started writing in it.
    "...And how long has your daughter suffered for the fits?"
    "What fits?" says us!
    ...Turns out looking at her chart folder, he was reading from someone else's and filling in my daughters detail on someone elses!
    "So when do we get to see the specialist?" We asked through our anger.
    "Not possible." was the reply. "he was never scheduled to be here!"
    So for hours of waiting outside, four years of waiting to see the specialist, seeing a doc who knew nothing, wrong charts and a five minute chat with him, we were sent home!

    ...But not before they told us "we will submit am application for you to see him again!
    (Again! One time would be nice!)

    We still haven't seen the MRI specialist!

    One crazy incident amid many.


  • Registered Users, Registered Users 2 Posts: 2,820 ✭✭✭Vorsprung


    Not enough doctors.

    I work in an Emergency in Australia. There are 13.5 WTE consultants in the dept. There are 5 consultants in total on the floor during the day (staggered).

    In Ireland, there are about 60 ED consultants. That's for the country.

    If the HSE wants people seen, hire more staff. Don't drive people out of the country. I would suggest the following:

    - pay doctors money for the time they work. This is most cases does not happen.

    - when your doctors work 70+ hours in many (likely most) cases, and where 36-48 hour shifts are common (friend of mine recently worked 72 hours straight), don't suddenly cut their holiday entitlements by 2 weeks per year. And if you're rosterinf them for 72 hours, pay them for 72 hours, not just some other lesser random number.

    - if you have doctors who are supposed to be training, and for which they MUST pay 2000-3000 euro per year for the pleasure, TRAIN them! All mates at home are telling me that no training is provided, and instead of the apparent senior doctor support that is apparently available at 3am when someone gets properly sick, there is none. Why? Because the ****ing HSE don't bother to arrange that cover

    - if you're in an Obstetric hospital, training junior doctors to use an ultrasound machine, for instance. Why? Because you're asking that junior doctor to see pregnant women, scan them and interpret the results. Without training!!! Without having even used a scanning machine before! The HSE will tell you that there is a more senior doctor in house at the same time. What they won't tell you is that that senior doctor is invariably in emergency theatre for the whole night! This happens in a large obstetric hospital in Dublin, and certainly in others.

    +++ many more rants, but too numerous to share


  • Closed Accounts Posts: 4,556 ✭✭✭Nolanger


    My mother had to go to hospital this morning at around 7.30, it's now after 5pm and she still hasn't seen a doctor.

    Can someone explain this to me?
    The brightest people in the hospital (the doctors) don't actually run the hospital.


  • Closed Accounts Posts: 2,487 ✭✭✭aDeener


    orourkeda wrote: »
    It's inefficient and poorly run

    well spotted


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  • Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Nolanger wrote: »
    The brightest people in the hospital (the doctors) don't actually run the hospital.
    Depressingly true.


  • Registered Users, Registered Users 2 Posts: 1,678 ✭✭✭LambsEye


    Sorry to hear about your Mam OP.

    I have to chime in here, I'm living in America and even though my job provides healthcare coverage I am praying that I don't get seriously sick. For those unfortunate people who get cancer or have recurring medical problems the bills are astronomical, even with insurance.

    I've noticed a massive difference between the attitude to hospitals there and in Ireland. People in America just can't go to hospital, that's why a lot of people self-medicate and the drug companies have such a stranglehold on the population.

    A friend of mine is bi-polar and her medication is $300/month. She doesn't have insurance. SO basically her choice is to find a way to pay these outrageous costs or allow her mental health to suffer. Luckily her parents pay. But seriously!

    I recognise that the Irish Medical Service is poorly managed and doctors and nurses are stretched to capacity but it's still better than what we have here in the good old U. S. of A.

    This is no way an excuse for the shocking treatment of your mother, or of Biggins' daughter. Just adding my 2c!


  • Closed Accounts Posts: 4,556 ✭✭✭Nolanger


    The solution is a Communist government!


  • Closed Accounts Posts: 2,007 ✭✭✭sollar


    The major problem in the irish system is that we have way to few consultants. The consultants we do have are paid far too much and are treated like gods. We need more of them and paid less.

    Also, we need to have a system where the money follows the patient. The current system is that a hospital gets a set budget each year and must stay within it. This leads to a terrible situation where the less people they see the better for them.

    The public system in this country is dangerously slow, getting to see a consultant can take so long that many people are seen too late.

    I hope people put enormous pressure on the politicians in the run up to the next electuion to massively improve access to the public system.


  • Registered Users, Registered Users 2 Posts: 32,370 ✭✭✭✭Son Of A Vidic


    irish-stew wrote: »
    Its a two teir system, far to many managers and pen pushers and not enough front line staff, what front line staff there is are stretched to the limit, and what money there was was being spent on free holidays supposed fact finding missions.

    And now, people are suffering becuase of it.

    Sorry for you and your mother MagicMarker, hopefully she is seen to soon.

    Well said there, I've seen it and worked in it unfortunately. The UK is currently grabbing up all the highly qualified young Irish trained nurses for the NHS. Meanwhile the useless 'clipboard carriers' continue their dominance and mismanagement of the system.

    I remember reading an internal HSE news letter a couple of years ago, announcing the appointment of a new PR Manager for a hospital in Kerry. What da fcuk does a hospital need a PR Manager for? It's a hopsital ffs!!! This is the kind of ineptitude that has put the system were it is right now.

    I can guarantee you that our indispensable Medic's and Nurses will continue to get the 'boot' While that useless overpaid PR pr1ck remains in post down in Kerry.


  • Closed Accounts Posts: 14,575 ✭✭✭✭FlutterinBantam


    Well said there, I've seen it and worked in it unfortunately. The UK is currently grabbing up all the highly qualified young Irish trained nurses for the NHS. Meanwhile the useless 'clipboard carriers' continue their dominance and mismanagement of the system.

    I remember reading an internal HSE news letter a couple of years ago, announcing the appointment of a new PR Manager for a hospital in Kerry. What da fcuk does a hospital need a PR Manager for? It's a hopsital ffs!!! This is the kind of ineptitude that has put the system were it is right now.

    I can guarantee you that our indispensable Medic's and Nurses will continue to get the 'boot' While that useless overpaid PR pr1ck remains in post down in Kerry.

    What exactly do you mean by 'the boot' , our doctors and nurses are amongst the best paid in the world.?


  • Closed Accounts Posts: 4,556 ✭✭✭Nolanger


    What da fcuk does a hospital need a PR Manager for? It's a hopsital ffs!!!
    Some people go to an Irish hospital for treatment and the hospital actually makes them worse!


  • Registered Users, Registered Users 2 Posts: 29,293 ✭✭✭✭Mint Sauce


    What exactly do you mean by 'the boot' , our doctors and nurses are amongst the best paid in the world.?

    They may be amongst the best paid in the world, but there could be more of them if it wasn't for the amount of money being wasted on things that are not needed.

    Its the temporary front line staff, not protected by contracts that are getting the boot as the local departments cant afford to pay them.


  • Closed Accounts Posts: 14,575 ✭✭✭✭FlutterinBantam


    irish-stew wrote: »
    They may be amongst the best paid in the world, but there could be more of them if it wasn't for the amount of money being wasted on things that are not needed.

    Its the temporary front line staff, not protected by contracts that are getting the boot as the local departments cant afford to pay them.

    If 'the best paid in the world' were realistic and

    a: were paid realistic wages commensurate with out revenue intake.

    b: gave more bang for their buck

    c: tackled absenteeism and restrictive practices.

    maybe we could afford to pay more.


    When will the public realise that you can have 5 staff at say €100k pa or 2 at €250k pa.

    Go figure man.


  • Registered Users, Registered Users 2 Posts: 23,587 ✭✭✭✭Frisbee


    I work in one of the big Dublin Hospitals in administration and calling the health service inefficient is the biggest understatement in the world. From the top down the whole thing is a fúcking joke.

    Too many insanely overpaid consultants who are only actually in the hopsital an hour or two a week when their yearly wage could employ another 5-6 nurses which are badly needed.

    Too many pen pushers as has been rightly pointed out. Many of them working in the health service for years and can't be fired even if management tried to because they're all so insanely unionised.

    The free holidays thing isn't some big rumour either. It does happen, not abroad really, but from this hospital there is regularly groups of consultants sent to the likes of Carton House/Mount Juliet etc on weekends away completely free of charge.


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  • Registered Users, Registered Users 2 Posts: 13,295 ✭✭✭✭Duggy747


    Nolanger wrote: »
    Some people go to an Irish hospital for treatment and the hospital actually makes them worse!

    Happened to me when I tore my hand open. Went to Roscommon hospital where my hand was sown up.

    When I went to Galway hospital a few days later they told me my hand wasn't stitched right (there were open nerves which weren't put back together) and that I needed immediate surgery.

    That time I'd arrived at 7 in the morning, nobody looked at me until 5pm, 10 / 15 minutes later I was sat in a cramped hall waiting for a bed like others, at 1am I finally got one. I wouldn't have minded so much but I was hooked to an IV so I wasn't allowed move anywhere for those 7 hours :(


  • Registered Users, Registered Users 2 Posts: 5,474 ✭✭✭drkpower


    Frisbee wrote: »
    I work in one of the big Dublin Hospitals in administration and calling the health service inefficient is the biggest understatement in the world. From the top down the whole thing is a fúcking joke.

    Too many insanely overpaid consultants who are only actually in the hopsital an hour or two a week when their yearly wage could employ another 5-6 nurses which are badly needed.

    Too many pen pushers as has been rightly pointed out. Many of them working in the health service for years and can't be fired even if management tried to because they're all so insanely unionised.

    The free holidays thing isn't some big rumour either. It does happen, not abroad really, but from this hospital there is regularly groups of consultants sent to the likes of Carton House/Mount Juliet etc on weekends away completely free of charge.

    Another problem is the constant uninformed comment you get from one group in the health service about another. Almost always innacurate/misleading and only serves to further damage morale and service delivery by setting clinical staff against administrative staff.


  • Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    Thought I'd give some kind of update on this...

    She actually wasn't long waiting for a doc after I posted the thread (maybe they read boards? :p), on the day she was in the waiting room for most of the time but was given a bed on the ward for the last few hours, before having it taken away from her for someone else.

    She said it was very busy, but there was no communication at all, when she was shown to her bed the nurse said she'd be back in a few minutes but didn't come back for about an hour, when she saw the doc the first time he had to step out and wasn't back for over half an hour.

    In the end they couldn't tell what was wrong with her and sent her home, no meds or anything to help with her problem. They called her this morning to bring her back for more tests ASAP, naturally she's worried that they've found a problem to be calling back so soon and insisting on tests ASAP! Hopefully they're more organised this time around and she's not waiting another 10 hours.

    This is Tallaght hospital BTW.


  • Registered Users, Registered Users 2 Posts: 4,051 ✭✭✭gazzer


    Its not uncommon to be waiting 10 hours or more in A&E in the larger hospitals. A few of my relatives have been on chairs in A&E for 24 hours.

    One of my relatives was left on a trolley for 73 hours after having a heart attack and stroke (and later died) so I have no faith in the health service in this country.

    A neighbour fell down the stairs a year back and hit her head. She wouldnt go to the hospital as she was afraid she would be waiting all night to see a doctor so she decided to go to bed and go to her GP the following morning. She died during the night.

    Unfortunately there are a lot of people out there who dont realise how bad A&E is and only when they have to spend time there do they see just have fcuked up our health system is.


  • Closed Accounts Posts: 19,967 ✭✭✭✭mikemac


    Was in A&E once, I was there the only one there. Seen instantly :)
    So that's my only experience

    And now this hospital and the one in the next county are losing their services and being combined in the regional hospital in yet another county. Cost savings I think is the reason

    Maybe the OP's mother is in a city hospital, probably far busier


  • Closed Accounts Posts: 11,000 ✭✭✭✭opinion guy


    Earthhorse wrote: »
    It's too complicated a problem for people to solve I think, which is why it won't be for a long time. Sorry to hear about your mother but it's not an unusual experience by all accounts.

    Its easy to fix. Hire more doctors, stop firing nurses.



    One large Dublin hospital last week failed to renew the contracts of 42 nurses. These are nunrses 1 year graduated who were just finiishing their first year of practice which was on a 1 year contract. Hospital simply failed to renew the contracts, that way, technically, they didn't actually fire anyone.


    Disgraceful


  • Closed Accounts Posts: 14,575 ✭✭✭✭FlutterinBantam


    In other words, do what we have been doing all along, throw money at the problem


  • Registered Users, Registered Users 2 Posts: 5,474 ✭✭✭drkpower


    gazzer wrote: »
    A neighbour fell down the stairs a year back and hit her head. She wouldnt go to the hospital as she was afraid she would be waiting all night to see a doctor so she decided to go to bed and go to her GP the following morning. She died during the night.
    But this is the reason why we need to be careful when we make decrying the health service a national sport and when people make ridiculous comparisons with third-world countries.


  • Closed Accounts Posts: 11,000 ✭✭✭✭opinion guy


    In other words, do what we have been doing all along, throw money at the problem

    Eh no. Hire more staff. I didn't say anything about numbers.

    They have an active policy of reducing staff last few year and yet still costs go up.


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  • Closed Accounts Posts: 14,575 ✭✭✭✭FlutterinBantam


    Eh no. Hire more staff. I didn't say anything about numbers.

    They have an active policy of reducing staff last few year and yet still costs go up.


    There's your problem, no matter what happens ,costs go only one way -up.

    Who is going to pay to hire more staff? John Q taxpayer?

    Get the staff already there to be more productive and more cost effective is the answer.

    How that is achieved is the answer to the problem.


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