UPC Raising their Prices on 4th Jan Again!!!!

STB · 10-12-2010 05:48PM

MadamX wrote: »

STB where / how can I get the HD system you mentioned? Also how does this system work if you've 3 TVs. At the moment we've 3 tvs and therefore 3 decoders with UPC and am frankly feeling very ripped off! Thanks

satellite.ie

One dish would serve up to four receivers. A dish will cost €49 in power city (if you dont have a dish already).

But if you want different stations in each of the three rooms then you need three receivers. Buy them bit by bit. A box will cost you €169 euros.

See satellite.ie. Ferguson Ariva HD Combo.

You will get stations you never recived with UPC. And remember these costs are once off costs as opposed to mothly subscription costs. Oh yeah and its all legal.

iMax · 10-12-2010 05:58PM

Is it about 14% across the board ?

Zardoz · 10-12-2010 06:11PM

BobMc wrote: »

what area do you get MMDS we've been onto them several times looking to get pvrs and they keep saying not in your area!

The old NTL MMDS area have pvr's as they are DVB-C .
Chorus MMDS is DVB-T and there are no pvr's for that format.
Of course UPC dont tell you that on their website .
I know of a good few people who signed up to UPC after being promised they could get a pvr box but they were ultimately misinformed.

BeautifulLoser · 10-12-2010 06:30PM

These are the new prices for your pack from 4 January 2010 - http://www.upc.ie/about_us/pricenotice/

4 January 2011 surely? Upc, if you're going to sneakly rip us off, at least get your facts right.

Continued use of the services after this date is deemed to be acceptance of the changes.

Surely, just placing this as a link on their website is not sufficient in this regard? They have made no attempt to inform me of this change in price. I find it very hard to believe that they can change the terms of our contract without informing me in writing..

crawler · 10-12-2010 07:11PM

STB wrote: »

Buy a hd combo box. All the satellite channels and RTEs etc. No fee. see terrestrial forum. Eg Ferguson Ariva HD Combo €169. No more bills - one remote - one channel list.

Basic Channels

001 RTE1
002 RTE2 HD
003 TV3
003 3e
004 TG4
004 RTE News Now
005 BBC1 NI
005 BBC 1 HD
006 BBC2 NI
007 BBC Three
008 BBC Four
009 BBC HD
010 UTV
011 ITV2
012 ITV2+1
013 ITV3
014 ITV3+1
015 ITV4
016 ITV4+1
017 ITV HD
018 Channel 4
019 Channel 4+1
020 E4
021 E4+1
022 More4
023 More4+1
024 Channel 5

Movies

025 Film4
026 Film4+1
027 True Movies
028 True Movies2
029 Movies4Men
030 Movies4Men + 1
031 Movies4Men2
032 Movies4Men2 + 1
033 Simply Movies

News

034 BBC News
035 Sky News Ireland
036 CNN
037 Bloomberg
038 Euronews
039 France 24
040 Russia Today
041 Al Jazeera
042 BBC Parliament

Music

043 The Vault
044 Chart Show TV
045 NME TV
046 Flava
047 Bliss
048 Scuzz
049 Flaunt
050 Rockworld TV
051 Clubland
052 Brit Hits

Other Entertainment

053 Men & Motors
054 BBC Alba
055 S4C
056 BET
057 Paranormal
058 Fashion TV
069 Zone Reality
060 Zone Reality+1
061 Zone Horror
062 Zone Horror+1
063 Zone Romantica
064 Zone Thriller
065 Luxe TV HD
066 Horse & Country
067 Pulse
068 Wedding TV

Kids

069 CBBC
070 CBeebies
071 CITV
072 Pop
073 Tiny Pop
074 Tiny Pop +1
075 Kix!
076 Pop Girl
077 Pop Girl +1

Shopping

078 QVC
079 JJB Sports
080 Real Estate TV
081 Thomas Cook
082 Travel Channel
083 Travel Channel2

Interactive Screens

084 BBCi STREAM1
085 BBCi STREAM2
086 BBCi STREAM3
087 BBCi STREAM4
088 BBCi STREAM5
089 BBCi STREAM6
090 BBCi STREAM7
091 BBCi STREAM8
092 BBCi STREAM9

Of course UPC arent regulated and are trying to pull a fast one altering T+C like that. Consumer association and vote with your feet.

is RTE FTA?????

surf board · 10-12-2010 07:29PM

As stated previously, its a serious price increase for those on the lower tier broadband.

How are they justifying the price increase? Is it because of the launch of the (up to?) 100mb speeds & they need to quickly recoup the cost & are there any more discussions regarding HD channels coming we don't know about yet?

surf board · 10-12-2010 07:30PM

crawler wrote: »

is RTE FTA?????

RTE is free via aerial.

el dude · 10-12-2010 08:15PM

Sneaky shower. It's not just the increases. It's the way they've structured it, so if you were on their 15MB broadband and were thinking of downgrading to 8MB they've made it not worth your while now.

rebeve · 10-12-2010 08:40PM

Rang them today ,tried to go from 8mb to 5 .Told it is not available . Time to on me thinks . I asked why the large increase ,got no answer .

okidoki987 · 10-12-2010 08:41PM

They want people to come off the Lower B/Band and analogue TV.

barrackali · 10-12-2010 11:26PM

okidoki987 wrote: »

They want people to come off the Lower B/Band and analogue TV.

From speaking to a friend of mine in UPC, you would be correct in that they want people off the analogue package, they want to put the bandwidth to better use.

Koloman · 11-12-2010 12:52AM

barrackali wrote: »

From speaking to a friend of mine in UPC, you would be correct in that they want people off the analogue package, they want to put the bandwidth to better use.

Any idea when they're going to give up the analogue service?

Nollog · 11-12-2010 01:36AM

They know they're upping the price on broadband in January, yet still show the current prices on the website.
I hope they tell the new customers between now and January what's ahead of them...

11-12-2010 01:48AM

Did anyone notice how the broadband services have an asterisk beside them saying that changes will be made to the services so a name change will appear on the bill? Speed upgrade maybe?

jack presley · 11-12-2010 03:31AM

Wa&^$rs. They only give us Setanta HD and they charge us an extra fiver!

havana · 11-12-2010 02:51PM

Hi just a couple of questions on this. Not all products I have with UPC seem to have been increased (30mb BB?). Would I be able to cancel my whole contract with them? Or only those elements where there is a price change? (phone and tv)

djimi · 11-12-2010 04:16PM

I think once their T&Cs change at all you have 30 days to which you can essentially not accept the new T&Cs by cancelling your contract. As far as I know this is irrespective of what products you actually have, but you might want to confirm that with them.

Nollog · 11-12-2010 05:46PM

Karsini wrote: »

Did anyone notice how the broadband services have an asterisk beside them saying that changes will be made to the services so a name change will appear on the bill? Speed upgrade maybe?

They bill on the 20th for everyone, UPC:Jason told me when I got my first bill.
I might just wait and see on this, as I'll still have a few days to switch package or cancel.

Kristopherus · 11-12-2010 11:46PM

BobMc wrote: »

what area do you get MMDS we've been onto them several times looking to get pvrs and they keep saying not in your area!

I'm in an ex NTL area in the West. You are possibly in an ex Chorus area, if they are telling its not available.

Zardoz is correct in his assessment.

dub45 · 13-12-2010 02:42AM

BeautifulLoser wrote: »

4 January 2011 surely? Upc, if you're going to sneakly rip us off, at least get your facts right.

Surely, just placing this as a link on their website is not sufficient in this regard? They have made no attempt to inform me of this change in price. I find it very hard to believe that they can change the terms of our contract without informing me in writing..

UPC's Small Print as the call it states the following:

Quote:
16. Changing the Terms and Conditions We retain the right to amend, modify or substitute these Terms and Conditions at any time and we will notify you in writing 30 days in advance of doing so.

My emphasis. They never directly notify people in 30 days.

BobMc · 13-12-2010 09:53AM

Zardoz wrote: »

The old NTL MMDS area have pvr's as they are DVB-C .
Chorus MMDS is DVB-T and there are no pvr's for that format.
Of course UPC dont tell you that on their website .
I know of a good few people who signed up to UPC after being promised they could get a pvr box but they were ultimately misinformed.

umm sneaky, had MMDS for about 10yrs so I guess I wont be getting PVRs anytime soon so!!! (in a Chorus Area!)

iMax · 13-12-2010 10:17AM

Don't know if I'm being fed a line, but I was just on to exercise my right under section 17 & they said I can't cancel without penalty until the contract has changed (right now it hasn't). She also said they may be revising the amount of increase because of feedback from customers.

coco06 · 13-12-2010 12:16PM

Dont forget they charge you with a €10 downgrade fee.. Just after coming off the phone to them there asking about downgrading my 15mb and Digital Max tv package. She quoted me the prices for today and i had to ask her about price increases in Jan, she said 'oh ye' that would change your subscription price

get the feeling she was hoping it wouldnt come up!

Its not worth downgrading 15mb - 8mb

gar · 13-12-2010 12:32PM

just canceled the acc!

elderlemon · 13-12-2010 12:53PM

They can't charge a downgrade fee when its UPC that are changing the t&C's. That would not stand up in court. Ok when all things are equal and I decide half way through the year and downgrade and the fee applies.

coco06 wrote: »

Dont forget they charge you with a €10 downgrade fee.. Just after coming off the phone to them there asking about downgrading my 15mb and Digital Max tv package. She quoted me the prices for today and i had to ask her about price increases in Jan, she said 'oh ye' that would change your subscription price

get the feeling she was hoping it wouldnt come up!

Its not worth downgrading 15mb - 8mb

dub45 · 13-12-2010 02:12PM

iMax wrote: »

Don't know if I'm being fed a line, but I was just on to exercise my right under section 17 & they said I can't cancel without penalty until the contract has changed (right now it hasn't). She also said they may be revising the amount of increase because of feedback from customers.

UPC appear to be more out of touch than our politicians.

Quite an achievement.

Kracken · 13-12-2010 03:04PM

i just emailed them, you can cancel / change your service without penalty (as per section 11 of the NCA rights), so their ultimatum is that you can cancel or accept it.

dub45 · 13-12-2010 03:31PM

Kracken wrote: »

i just emailed them, you can cancel / change your service without penalty (as per section 11 of the NCA rights), so their ultimatum is that you can cancel or accept it.

That's of course if you are lucky enough to find out about the price increase!

Andy454 · 13-12-2010 04:54PM

Its very muddled - I don't have tv with upc, just 15mb broadband and freetime world phone - can't work out what the price increase is!

Is the standalone fee gone? - because i think this charge is ridiculous! - I can't watch their dreadful over compressed muck!

Can anyone work out the price differences?

I just had my aunt, parents and granny subscribe to their services though and I cant work out what the prices will be:

my aunt has freetime phone, 5mb broadband and digital max / select

my parents have basic digital 15mb broadband and anytime world

my granny has digital max, 5mb broadband and anytime world

any ideas on what their prices are - I am afraid to ring upc because each time i do they seem to add a 30euro activation fee to my account!!

I think i will just have them all cancel the lot! - at least sky have the decency to send a letter to let u know what they will be charging!

billbond4 · 13-12-2010 04:58PM

Nope they are still there:-
http://www.upc.ie/broadband/

Price shown is when added to an existing TV connection. Otherwise a Fibre Power Broadband Standalone Charge of €7.75 a month applies.
Free wireless router only available to new Broadband customers.

UPC Raising their Prices on 4th Jan Again!!!!

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