UPC Raising their Prices on 4th Jan Again!!!!

mackersdublin

http://www.upc.ie/about_us/pricenotice/

This after Sky Sports & Movies went up recently

Absolute Joke, especially with the budget on Tuesday

johndoe99

totally agree, there a total joke, they must be living in an alternate universe where they taught the budget was the exact opposite of what happened.

Sols12

To Quote the bottom of the webpage:

UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes. Continued use of the services after this date is deemed to be acceptance of the changes.

I guess I know what I'll be doing...

Mountjoy Mugger

never mind...

billbond4

Great another price increase from UPC for providing the same standard of service !
A like their term "price change" everything is increased so it a fricking "Price Increase" were all not dumb !! :mad:
This year they increased the standalone charge, already so they are making enough money from us.

And I like the way its nicely hidden on their webpage, I dont even have a message when I logged into My UPC, My Bill

djimi

It annoys me how they can send me out a text message to tell me that my bill is due to be paid, but not to warn me of price increases. If I hadnt read it on here Id probably not have known.

spannerism

God...that's annoying to say the least.....they picked a good week to do it too....gangsters.

I was thinking of downgrading my BB from 15m/b to 8m/b....the 8m/b is moving up from €25 to €32.....that's some increase there.

celticbest

Mountjoy Mugger wrote: »

never mind...

what??

mollser

Sweet f**kin Jesus - my bill will go from €58.75 (digital max + 8mg Broadband) to €67?? a 14% hike? What planet are these idiots living on?

OMG - actually can't believe that. Freesat is getting ever closer...

Just noticed a quick fix, will drop broadband down to 5mg, eircom are probably competitive at that price though, no idea. Where the hell did 5 and 1mg broadband come from?

Absolute joke, will let them know.

mollser

Sols12 wrote: »

To Quote the bottom of the webpage:

UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes. Continued use of the services after this date is deemed to be acceptance of the changes.

I guess I know what I'll be doing...

That is also rather sneaky, as most people won't realise until they are billed in January.

patrickmooney

So annoying, for me it's that downgrade clause. I was only asking about waiving a downgrade fee for something last week. Got into a pickle over it, now they release this allowing us to downgrade for free. UPC haven't a clue any more. They are getting worse.

So are Sky

http://www.boards.ie/vbulletin/showthread.php?t=2056115083

Koloman

I presume the analogue TV service will be going up in price as well?

Eire Go Brach

Think I might just cancel for saorview.

If I cancel my upc cable tv sub. and keep my BB. Is it true that they can't stop the basic analogue tv channels coming through?

Infoanon

Could UPC make it more difficult to follow these increases ?

Once again their disregard for their customers shines through.

STB

Eire Go Brach wrote: »

Think I might just cancel for saorview.

If I cancel my upc cable tv sub. and keep my BB. Is it true that they can't stop the basic analogue tv channels coming through?

Buy a hd combo box. All the satellite channels and RTEs etc. No fee. see terrestrial forum. Eg Ferguson Ariva HD Combo €169. No more bills - one remote - one channel list.

Basic Channels

001 RTE1
002 RTE2 HD
003 TV3
003 3e
004 TG4
004 RTE News Now
005 BBC1 NI
005 BBC 1 HD
006 BBC2 NI
007 BBC Three
008 BBC Four
009 BBC HD
010 UTV
011 ITV2
012 ITV2+1
013 ITV3
014 ITV3+1
015 ITV4
016 ITV4+1
017 ITV HD
018 Channel 4
019 Channel 4+1
020 E4
021 E4+1
022 More4
023 More4+1
024 Channel 5

Movies

025 Film4
026 Film4+1
027 True Movies
028 True Movies2
029 Movies4Men
030 Movies4Men + 1
031 Movies4Men2
032 Movies4Men2 + 1
033 Simply Movies

News

034 BBC News
035 Sky News Ireland
036 CNN
037 Bloomberg
038 Euronews
039 France 24
040 Russia Today
041 Al Jazeera
042 BBC Parliament

Music

043 The Vault
044 Chart Show TV
045 NME TV
046 Flava
047 Bliss
048 Scuzz
049 Flaunt
050 Rockworld TV
051 Clubland
052 Brit Hits

Other Entertainment

053 Men & Motors
054 BBC Alba
055 S4C
056 BET
057 Paranormal
058 Fashion TV
069 Zone Reality
060 Zone Reality+1
061 Zone Horror
062 Zone Horror+1
063 Zone Romantica
064 Zone Thriller
065 Luxe TV HD
066 Horse & Country
067 Pulse
068 Wedding TV

Kids

069 CBBC
070 CBeebies
071 CITV
072 Pop
073 Tiny Pop
074 Tiny Pop +1
075 Kix!
076 Pop Girl
077 Pop Girl +1

Shopping

078 QVC
079 JJB Sports
080 Real Estate TV
081 Thomas Cook
082 Travel Channel
083 Travel Channel2

Interactive Screens

084 BBCi STREAM1
085 BBCi STREAM2
086 BBCi STREAM3
087 BBCi STREAM4
088 BBCi STREAM5
089 BBCi STREAM6
090 BBCi STREAM7
091 BBCi STREAM8
092 BBCi STREAM9

Of course UPC arent regulated and are trying to pull a fast one altering T+C like that. Consumer association and vote with your feet.

thomasking22008

i would not spending money pay every month for upc cos rescison i will stick for mvision once pay off more easyer for me plus buy card cyfra and al jazeera sport total 300 euro a year lot good sport epl spl and champion league worth under 300 plus broadband airwire 35 euro a month 2mb broadband would be cheaper

Zardoz

UPC's website is rubbish to be honest.
Its completely geared towards cabled areas and is extremely misleading for people in MMDS regions who cant get
a)HD
b)Pvr
c)Approximately 60 channels
They dont even list prices for MMDS areas.:rolleyes:

Kristopherus

Zardoz wrote: »

UPC's website is rubbish to be honest.
Its completely geared towards cabled areas and is extremely misleading for people in MMDS regions who cant get
a)HD
b)Pvr
c)Approximately 60 channels
They dont even list prices for MMDS areas.:rolleyes:

I'm in a mmds area and I have 2 pvrs that have worked perfectly so far. And they do list the prices down near the end of the page. I'm not defending UPC for a moment - I'll be on to them looking for a deal from them to keep me as a customer. Only this morning I had a call from Sky wondering would I be interested in going back to them. I fobbed him off till next August, when my contract is up with UPC.I'm regretting not having known about this increase, as I might have squeezed a decent deal fro Sky.:(

spannerism

spannerism wrote: »

God...that's annoying to say the least.....they picked a good week to do it too....gangsters.

I was thinking of downgrading my BB from 15m/b to 8m/b....the 8m/b is moving up from €25 to €32.....that's some increase there.

I really don't get this, it'll only be €2 per month cheaper than the 15Mb service. At the moment I'm paying €32.75 but now it'll be €39.75, unless the standalone charge goes up too?

surf board

Sols12 wrote: »

To Quote the bottom of the webpage:

UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes. Continued use of the services after this date is deemed to be acceptance of the changes.

I guess I know what I'll be doing...

I had the 5mb broadband & upgraded to 8mb a few months ago. Now I want to downgrade back to 5mb... eh no say UPC (after asking supervisor). Once you upgrade from 5mb you can no longer revert to the 5mb as it will no longer available & is discontinued.

fletch

How are we being notified of this?

MadamX

STB where / how can I get the HD system you mentioned? Also how does this system work if you've 3 TVs. At the moment we've 3 tvs and therefore 3 decoders with UPC and am frankly feeling very ripped off! Thanks

plonk

I only recieved an increase of 1.25 to 86.25 which I'm pretty happy with tbh. I feel its still pretty good value but some of the lower priced packages have been increased by extortionate levels.

Capt'n Midnight

If you cancel how long do you have to wait to avail of new connection offers ?

mjquinno

hi guys,

I have 15 mb broadband and the basic digital channels with the grey box(that i should throw against the wall piece of crap) - i pay 59 euro.

I want to keep the Broadband its good. the channels are crap. If i mix the BB with Sky TV is there a good package that comes in cheaper?


M

BobMc

Kristopherus wrote: »

I'm in a mmds area and I have 2 pvrs that have worked perfectly so far. And they do list the prices down near the end of the page. I'm not defending UPC for a moment - I'll be on to them looking for a deal from them to keep me as a customer. Only this morning I had a call from Sky wondering would I be interested in going back to them. I fobbed him off till next August, when my contract is up with UPC.I'm regretting not having known about this increase, as I might have squeezed a decent deal fro Sky.:(

what area do you get MMDS we've been onto them several times looking to get pvrs and they keep saying not in your area!

Connrang

Hi,

After I got a letter about going over my download limit, by 4%, for the first time I was ready to jump but I'm on the 30Mb and see no increase in their price.

I have started a nice email thread with them over the lack of ability to monitor my downloads and they are not too happy about it, maybe Mr ComReg will be getting involved.

Overall having 2 x HD connections, phone & 30 Mb I'm reasonably happy, would be very happy had I not got that cold computer generated stupid letter:mad::mad::mad:

agentgreen

If you have a retentions deal, will this go up too?

Raekwon

Capt'n Midnight wrote: »

If you cancel how long do you have to wait to avail of new connection offers ?

+1

I know the prices are going up but I pay €70 per month for the 15MB BB, Basic TV and Phone bundle but I've noticed that for the same price I could get the same bundle but with 30MB BB. I know there is only an option to cancel or down grade so how long would it take me to cancel then get the better package?

who_ru

if enough people email, ring them and inform them that they will cancel their subscription as a result of theis price hike they may well live to regret ever putting them up in the 1st place.

time to leave them.

STB

MadamX wrote: »

STB where / how can I get the HD system you mentioned? Also how does this system work if you've 3 TVs. At the moment we've 3 tvs and therefore 3 decoders with UPC and am frankly feeling very ripped off! Thanks

satellite.ie

One dish would serve up to four receivers. A dish will cost €49 in power city (if you dont have a dish already).

But if you want different stations in each of the three rooms then you need three receivers. Buy them bit by bit. A box will cost you €169 euros.

See satellite.ie. Ferguson Ariva HD Combo.

You will get stations you never recived with UPC. And remember these costs are once off costs as opposed to mothly subscription costs. Oh yeah and its all legal.

iMax

Is it about 14% across the board ?

Zardoz

BobMc wrote: »

what area do you get MMDS we've been onto them several times looking to get pvrs and they keep saying not in your area!

The old NTL MMDS area have pvr's as they are DVB-C .
Chorus MMDS is DVB-T and there are no pvr's for that format.
Of course UPC dont tell you that on their website .
I know of a good few people who signed up to UPC after being promised they could get a pvr box but they were ultimately misinformed.

BeautifulLoser

These are the new prices for your pack from 4 January 2010 - http://www.upc.ie/about_us/pricenotice/

4 January 2011 surely? Upc, if you're going to sneakly rip us off, at least get your facts right.

Continued use of the services after this date is deemed to be acceptance of the changes.

Surely, just placing this as a link on their website is not sufficient in this regard? They have made no attempt to inform me of this change in price. I find it very hard to believe that they can change the terms of our contract without informing me in writing..

crawler

STB wrote: »

Buy a hd combo box. All the satellite channels and RTEs etc. No fee. see terrestrial forum. Eg Ferguson Ariva HD Combo €169. No more bills - one remote - one channel list.

Basic Channels

001 RTE1
002 RTE2 HD
003 TV3
003 3e
004 TG4
004 RTE News Now
005 BBC1 NI
005 BBC 1 HD
006 BBC2 NI
007 BBC Three
008 BBC Four
009 BBC HD
010 UTV
011 ITV2
012 ITV2+1
013 ITV3
014 ITV3+1
015 ITV4
016 ITV4+1
017 ITV HD
018 Channel 4
019 Channel 4+1
020 E4
021 E4+1
022 More4
023 More4+1
024 Channel 5

Movies

025 Film4
026 Film4+1
027 True Movies
028 True Movies2
029 Movies4Men
030 Movies4Men + 1
031 Movies4Men2
032 Movies4Men2 + 1
033 Simply Movies

News

034 BBC News
035 Sky News Ireland
036 CNN
037 Bloomberg
038 Euronews
039 France 24
040 Russia Today
041 Al Jazeera
042 BBC Parliament

Music

043 The Vault
044 Chart Show TV
045 NME TV
046 Flava
047 Bliss
048 Scuzz
049 Flaunt
050 Rockworld TV
051 Clubland
052 Brit Hits

Other Entertainment

053 Men & Motors
054 BBC Alba
055 S4C
056 BET
057 Paranormal
058 Fashion TV
069 Zone Reality
060 Zone Reality+1
061 Zone Horror
062 Zone Horror+1
063 Zone Romantica
064 Zone Thriller
065 Luxe TV HD
066 Horse & Country
067 Pulse
068 Wedding TV

Kids

069 CBBC
070 CBeebies
071 CITV
072 Pop
073 Tiny Pop
074 Tiny Pop +1
075 Kix!
076 Pop Girl
077 Pop Girl +1

Shopping

078 QVC
079 JJB Sports
080 Real Estate TV
081 Thomas Cook
082 Travel Channel
083 Travel Channel2

Interactive Screens

084 BBCi STREAM1
085 BBCi STREAM2
086 BBCi STREAM3
087 BBCi STREAM4
088 BBCi STREAM5
089 BBCi STREAM6
090 BBCi STREAM7
091 BBCi STREAM8
092 BBCi STREAM9

Of course UPC arent regulated and are trying to pull a fast one altering T+C like that. Consumer association and vote with your feet.

is RTE FTA?????

surf board

As stated previously, its a serious price increase for those on the lower tier broadband.

How are they justifying the price increase? Is it because of the launch of the (up to?) 100mb speeds & they need to quickly recoup the cost & are there any more discussions regarding HD channels coming we don't know about yet?

surf board

crawler wrote: »

is RTE FTA?????

RTE is free via aerial.

el dude

Sneaky shower. It's not just the increases. It's the way they've structured it, so if you were on their 15MB broadband and were thinking of downgrading to 8MB they've made it not worth your while now.

rebeve

Rang them today ,tried to go from 8mb to 5 .Told it is not available . Time to on me thinks . I asked why the large increase ,got no answer .

okidoki987

They want people to come off the Lower B/Band and analogue TV.

barrackali

okidoki987 wrote: »

They want people to come off the Lower B/Band and analogue TV.

From speaking to a friend of mine in UPC, you would be correct in that they want people off the analogue package, they want to put the bandwidth to better use.

Koloman

barrackali wrote: »

From speaking to a friend of mine in UPC, you would be correct in that they want people off the analogue package, they want to put the bandwidth to better use.

Any idea when they're going to give up the analogue service?

Nollog

They know they're upping the price on broadband in January, yet still show the current prices on the website.
I hope they tell the new customers between now and January what's ahead of them...

Did anyone notice how the broadband services have an asterisk beside them saying that changes will be made to the services so a name change will appear on the bill? Speed upgrade maybe?

jack presley

Wa&^$rs. They only give us Setanta HD and they charge us an extra fiver!

havana

Hi just a couple of questions on this. Not all products I have with UPC seem to have been increased (30mb BB?). Would I be able to cancel my whole contract with them? Or only those elements where there is a price change? (phone and tv)

djimi

I think once their T&Cs change at all you have 30 days to which you can essentially not accept the new T&Cs by cancelling your contract. As far as I know this is irrespective of what products you actually have, but you might want to confirm that with them.

Nollog

Karsini wrote: »

Did anyone notice how the broadband services have an asterisk beside them saying that changes will be made to the services so a name change will appear on the bill? Speed upgrade maybe?

They bill on the 20th for everyone, UPC:Jason told me when I got my first bill.
I might just wait and see on this, as I'll still have a few days to switch package or cancel.

Kristopherus

BobMc wrote: »

what area do you get MMDS we've been onto them several times looking to get pvrs and they keep saying not in your area!

I'm in an ex NTL area in the West. You are possibly in an ex Chorus area, if they are telling its not available.

Zardoz is correct in his assessment.

dub45

BeautifulLoser wrote: »

4 January 2011 surely? Upc, if you're going to sneakly rip us off, at least get your facts right.



Surely, just placing this as a link on their website is not sufficient in this regard? They have made no attempt to inform me of this change in price. I find it very hard to believe that they can change the terms of our contract without informing me in writing..

UPC's Small Print as the call it states the following:

Quote:
16. Changing the Terms and Conditions We retain the right to amend, modify or substitute these Terms and Conditions at any time and we will notify you in writing 30 days in advance of doing so.

My emphasis. They never directly notify people in 30 days.