[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

groom · 06-08-2010 09:22AM

Hi Jason, I signed up recently to UPC BB using the boards offer URL. Do I need to do anything extra to receive the voucher? Also when signing up I think I checked the Woodies option. Would it be possible to instead get a one for all voucher?
Cheers

patrickc · 09-08-2010 03:29PM

I signed up with a rep at the door, silly me now have to pay 60 euro installation fee.

machalla · 10-08-2010 02:17PM

Just wondering did the €250 voucher offer expire recently? I was looking into signing up via DID but when they went to check on the offer they couldn't put it through as that offer has expired.

I notice though that a new offer seems in place from the begining of August. Perhaps DID just haven't been informed about it yet?

Details on the new offer below. The package names seem to have changed since the last offer.

http://www.upc.ie/retailoffer/

AdMMM · 10-08-2010 03:21PM

That offer looks worthwhile anyway!

Just one question before I traipse out there, are we liable for the connection fee etc by signing up for them through the likes of DID?

groom · 12-08-2010 09:05AM

groom wrote: »

Hi Jason, I signed up recently to UPC BB using the boards offer URL. Do I need to do anything extra to receive the voucher? Also when signing up I think I checked the Woodies option. Would it be possible to instead get a one for all voucher?
Cheers

Hi Jason, I received my Woodies voucher in the post. Thanks. Is it possible I can return it for an all in one voucher instead?

pelemcg · 12-08-2010 01:05PM

Hi Jason, is this offer still ongoing? Thanks

Lenny · 12-08-2010 05:20PM

Just to let people know, I sent Jason a pm there and it stil not been replied
so you're just better off ringing 051595143 an speak to them directly.

Sarn · 12-08-2010 09:55PM

I signed up on Monday and they told me the voucher would be sent out soon.

Virgin Media: Jason · 18-08-2010 09:31AM

Hi there Lenny, apologies, just back from annual leave. You are correct, please direct any queries directly to the support desk on 1890 940635, and they can manage it accordingly for you.

Regards

Jason

Lenny wrote: »

Just to let people know, I sent Jason a pm there and it stil not been replied
so you're just better off ringing 051595143 an speak to them directly.

Virgin Media: Jason · 18-08-2010 09:34AM

Hi there, yes it is indeed.

pelemcg wrote: »

Hi Jason, is this offer still ongoing?
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

Thanks

Regards

Jason

Virgin Media: Jason · 18-08-2010 09:37AM

Hi there.

Sorry, just back from annual leave, please email my support team on retailsales@upc.ie and they will chase up your voucher for you if you have not yet received it. (It can take 30 days after your installation).

Regards

Jason

groom wrote: »

Hi Jason, I signed up recently to UPC BB using the boards offer URL. Do I need to do anything extra to receive the voucher? Also when signing up I think I checked the Woodies option. Would it be possible to instead get a one for all voucher?
Cheers

Virgin Media: Jason · 18-08-2010 11:23AM

Hi there AdMMM. Yes, if you order in any UPC retail partner, you will be have the standard activation fee's per box installed.

However, in D.I.D Electrical, Carphone Warehouse, Currys and PC World, you can get either a €250 voucher for any new triple play bundle you order, (from just €60 per month) or a €125 voucher if you are an existing UPC TV customer taking a new broadband and phone bundle, (from just €35 extra per month) so the voucher far outweighs the activation fee's charged, and in most cases that will be just €30 when you are adding one new box.

You can spend the voucher instore on anything they sell, it is a genuine bargain.

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

AdMMM wrote: »

That offer looks worthwhile anyway!

Just one question before I traipse out there, are we liable for the connection fee etc by signing up for them through the likes of DID?

machalla · 18-08-2010 04:57PM

Hi Jason, I am looking at the triple play bundle but I have analogue TV at the moment. If I sign up through DID for instance will I be entitled to the €250 voucher or the €125 voucher?

Hmm, apparently if you have anything from UPC at all you are not entitled the the €250 voucher. That leads to an interesting scenario where you are better off getting disconnected before you go back to avail of this offer..

camob · 18-08-2010 09:29PM

Hi Jason,

Can you confirm that if you sign up through a UPC retailer and subscribe to Sky Sports that you will get the first two months free.

Thanks

Virgin Media: Jason · 19-08-2010 02:59PM

Hi Machalla

As you are a tv customer, you will qualify for a voucher for €125 if you sign up to a new bundle (from just €35 extra per month) including TV, Broadband and Phone.

These bundles are called: FIBRE LAUNCH, FIBRE FREEDOM, or FIBRE SWIFT

See details here: www.upc.ie/retailoffer

Hope that helps

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

machalla wrote: »

Hi Jason, I am looking at the triple play bundle but I have analogue TV at the moment. If I sign up through DID for instance will I be entitled to the €250 voucher or the €125 voucher?

Hmm, apparently if you have anything from UPC at all you are not entitled the the €250 voucher. That leads to an interesting scenario where you are better off getting disconnected before you go back to avail of this offer..

Virgin Media: Jason · 19-08-2010 03:04PM

Hi Camob

Yes. I can confirm that all new UPC customers that subscribe to Sky Sports and/or Movies will get the first 2 months free of charge. I can also confirm that if you order through this boards offer and subscribe you will also get it free for 2 months.

Regards

Jason

camob wrote: »

Hi Jason,

Can you confirm that if you sign up through a UPC retailer and subscribe to Sky Sports that you will get the first two months free.

Thanks

Owen · 19-08-2010 03:13PM

Bugger, I just got broadband on Monday and wasn't aware of this offer. Doubt you'll be giving me any voucher?

Virgin Media: Jason · 22-08-2010 12:20PM

Sorry paintdoctor, you must originally order via the boards link to qualify.

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

thegift06 · 22-08-2010 01:18PM

Took 3 months to get my voucher and was still the wrong one, asked for carphone warehouse one and got a did electrical one, needed carphone warehouse one to get a few bob off the iphone 4. Is there any way I can change it?

Owen · 22-08-2010 04:55PM

UPC: Jason wrote: »

Sorry paintdoctor, you must originally order via the boards link to qualify.

Regards

Jason

Someone could easily change a flag on the system and send me out a voucher if they wanted. I'm a boardsie who's recently signed up to UPC (Recently as in the last week), surely a bit of good will wouldn't go astray? I didn't see any boards.ie link on your own site, and until I saw this thread pop up on the main page, there was no way of knowing about the offer.

messinkiapina · 22-08-2010 07:07PM

I went with the woodies/atlantic homecare option but the gift card I received works with woodies only. They wouldn't accept it at Atlantic Homecare, can I exchange it for an atlantic homecare or multi store card?

Virgin Media: Jason · 23-08-2010 09:33AM

Hi there messinkiapina

Sorry about that, we were told that the vouchers would work in both stores as they are the same company. Please contact us direct with all your details on retailsales@upc.ie and we will get your voucher swapped in Woodies for you.

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

messinkiapina wrote: »

I went with the woodies/atlantic homecare option but the gift card I received works with woodies only. They wouldn't accept it at Atlantic Homecare, can I exchange it for an atlantic homecare or multi store card?

Virgin Media: Jason · 23-08-2010 09:36AM

Hi thegift

Contact us direct on retailsales@upc.ie and we will see about replacing your voucher with a one for all voucher, so you can use that in Carphone Warehouse for your iphone

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

thegift06 wrote: »

Took 3 months to get my voucher and was still the wrong one, asked for carphone warehouse one and got a did electrical one, needed carphone warehouse one to get a few bob off the iphone 4. Is there any way I can change it?

Ruby_Woo · 23-08-2010 11:36PM

Q: for those who have already received their vouchers - what is the expiry date on them?

Also, are there are "catches" like a certain spend before you can use your voucher?

Anything of all to note with these vouchers? They almost sound too good to be true! :pac:

johnp · 24-08-2010 09:40AM

Ruby_Woo wrote: »

Q: for those who have already received their vouchers - what is the expiry date on them?

Also, are there are "catches" like a certain spend before you can use your voucher?

Anything of all to note with these vouchers? They almost sound too good to be true! :pac:

Mine expires in March 2011. No certain spend or anything. It took a while to get the voucher (about a month after signing up), and then I returned mine for a different one and it took a while to get the new one (there was a bit of a mixup).
But I've no complaints, I was going to sign up for Broadband anyway, so a 50 quid voucher will do very nicely

dodzy · 24-08-2010 10:29AM

Was unsure where to post this but seems as good a place as any so here's hoping some others might benefit.

I've been with UPC for some tims and am currently on the following:

30mb BB - €42 p/mth
Digital + - €25 p/mth
Disney addon - €8 p/mth

The total is €75 p/mth

I rang up regarding the new offer of fibre rapid - 70 p/mth which includes the phone but as I'm not a new customer, they said that I was not eligible. I expressed my dissatisfaction in a nice way and was put through to " Customer Loyalty" department ( didnt know there was a dedicated dept for this ) .

Anyway, asked the very helpful CSA was there anything he could do ( Jason was his name ) and he told me that he could leave me as is an dreduce my monthly bill to €59 p/mth )

I graciously accepted his offer - Wham ! - 16 p/mth saved with 1 phone call. Super !!!!!!!!!

okidoki987 · 24-08-2010 11:43AM

Jason:
Question for you.

I'm on analogue TV (Had Sky as well but got rid a while ago) & B/B 3 mb for years for which I'm paying approx 50 yoyos a month.
Thinking of either upgrading UPC to Sky Sports, Digital TV, Phone iwth calls and maybe higher B/B (can't get HD yet) or getting rid and going to SKY.
If I go for any of the UPC offers in the shops (250/125) will I get them?

Virgin Media: Jason · 24-08-2010 02:46PM

Hi okidoki

You will qualify for the boards offer via this link, but the retail offers are only for either a new triple play customer, or for existing tv customers that subscribe to a broadband/phone bundle, so as you have broadband already, unfortunately you will not qualify for those offers.

Order our phone product though via this boards offer, and we will courier you out a new siemens DECT phone, and you will have a home phone service for just €6 per month, and you will be sent a voucher for €50 to spend.

I would encourage you to look at upgrading your TV service with us to Digital Select Extra, meaning an extra €7 per month on top of what you are paying us, but for that you will get a Digital TV service with Digital Plus (a 160 gb personal video recorder box, pause/record etc) with approx 120 channels INCLUDING ESPN Sports and Setanta Ireland, meaning very significant savings over the similar package from SKY.

Hope that helps

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

okidoki987 wrote: »

Jason:
Question for you.

I'm on analogue TV (Had Sky as well but got rid a while ago) & B/B 3 mb for years for which I'm paying approx 50 yoyos a month.
Thinking of either upgrading UPC to Sky Sports, Digital TV, Phone iwth calls and maybe higher B/B (can't get HD yet) or getting rid and going to SKY.
If I go for any of the UPC offers in the shops (250/125) will I get them?

machalla · 24-08-2010 03:19PM

Hi Jason,

I just had a call back from UPC there and I am somewhat confused by what I was told. Apparently because I already have analogue TV I cannot sign up to the packages you mentioned. To sign up to anything I need to pay €75.70 a month to get the 3 services but I can't sign up to a bundle due to being an analogue customer? Also there was mention of an activation fee which I could not get out of the person at the end of the phone despite asking twice.

Can you please clear this up for me as I assume I picked this up wrong or is it just the usual NTLHELL that I've come to expect from UPC? If you need ticket number or details I can PM those over to you.

UPC: Jason wrote: »

Hi Machalla

As you are a tv customer, you will qualify for a voucher for €125 if you sign up to a new bundle (from just €35 extra per month) including TV, Broadband and Phone.

These bundles are called: FIBRE LAUNCH, FIBRE FREEDOM, or FIBRE SWIFT

See details here: www.upc.ie/retailoffer

Hope that helps

Regards

Jason

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free installation) just click through this link (Please see the terms & conditions)

http://www.upc.ie/boardsoffer/

Virgin Media: Jason · 24-08-2010 09:29PM

Hi machalla

Analogue tv customers that are not broadband and phone customers can qualify for certain retail offers.

These bundles are called: FIBRE LAUNCH, FIBRE FREEDOM, or FIBRE SWIFT

See details here: www.upc.ie/retailoffer

I cannot confirm without knowing your details, some exceptions can apply, for example, HD bundles are not available everywhere (due to network variations), If Broadband and phone are available at your address, then you could sign up to a bundle (once you dont have broadband and phone from us already) and qualify for a voucher. email us again on retailsales@upc.ie and we will check it out again for you.

Regards

Jason

machalla wrote: »

Hi Jason,

I just had a call back from UPC there and I am somewhat confused by what I was told. Apparently because I already have analogue TV I cannot sign up to the packages you mentioned. To sign up to anything I need to pay €75.70 a month to get the 3 services but I can't sign up to a bundle due to being an analogue customer? Also there was mention of an activation fee which I could not get out of the person at the end of the phone despite asking twice.

Can you please clear this up for me as I assume I picked this up wrong or is it just the usual NTLHELL that I've come to expect from UPC? If you need ticket number or details I can PM those over to you.

[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

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