Green Bin Dublin

GreyhoundD22 · 03-11-2009 10:04am

Kia07 wrote: »

Just wondering if anyone can tell me what day green bins are collected in Ongar, we are in new estate, barnwell hansfield?

Also would ye know who do i get brown bin from??

Ongar, we have had problems in the Barnwell area, and they're totally our fault - sorry.

We went through a process of route rationalisation and management in September throughout the Fingal area. Neither of our mapping systems had Barsnwell on the system and due to subsequent internal errors, it remained like that even when it was brought to our attention.

This has now been rectified and your next collection will be Wednesday 11 November and then every fortnight thereafter.

Once again, please accept our apologies.

GreyhoundD22

cosnochta · 03-11-2009 9:17pm

GreyhoundD22 wrote: »

If you want to order bags or enquire if you are a bag or wheelie bin customer, use the contact section at http://www.greenbin.ie/contact-us.html. You'll note a drop-down option on the menu bar called 'subject'.

I hope this helps.

I have done this at least three seperate times over the last six weeks and have received no reply and no bags.

cosnochta · 03-11-2009 9:20pm

GreyhoundD22 wrote: »

Telephone 1890 342 342 or email customercare@greenbin.ie, stating where you live. A new calendar will then be sent to you.

I have also done this six weeks ago and have not received a calendar.

GreyhoundD22 · 04-11-2009 9:27am

cosnochta wrote: »

I have also done this six weeks ago and have not received a calendar.

Cosnochta, if this is the case, that's not acceptable.

Please drop me a note to marketing@greyhoundrecycling.com with name and address and I will investigate.

Thanks, GreyhoundD22

cuckoo · 10-11-2009 7:51pm

GreyhoundD22 wrote: »

You might also like to know that for those who currently use the Green Bag, we will be moving to 'clear' bags in January 2010 for the collection as too many people are putting rubbish in them and leaving them out for collection. We have factored that the clear bag will reduce contamination.

Hi Greyhound, what's the story with reducing contamination in the green wheelie bins? I live in flatland, and some of my neighbours throw anything and everything into the green bin - overflowing bins of general waste still get collected by your teams and go into the same truck as my carefully washed, flattened and organised recyclables.

Beechman · 12-11-2009 12:58am

GreyhoundD22 wrote: »

Cosnochta, if this is the case, that's not acceptable.

Please drop me a note to marketing@greyhoundrecycling.com with name and address and I will investigate.

Thanks, GreyhoundD22

Greyhound22, there seems to be a lot of problems still in Dublin 15 ! Green bins in Beechfield Estate collected after 8pm this evening, most are put out the evening before, you really need to get a grip with all these problems, there was no problem with prevoius provider, bins would be collected by 7.30am, now its anytime after 6pm , who is going to come around the estate and pick up the papers that blew around the estate today?

GreyhoundD22 · 12-11-2009 12:51pm

cuckoo wrote: »

Hi Greyhound, what's the story with reducing contamination in the green wheelie bins? I live in flatland, and some of my neighbours throw anything and everything into the green bin - overflowing bins of general waste still get collected by your teams and go into the same truck as my carefully washed, flattened and organised recyclables.

Yes, I understand your frustration and when I lived in an apartment a few years ago, I experienced the same problem.

Would you like to be proactive on our behalf? I could send you some leaflets for you to put in letterboxes and on display boards. Additionally, if you let me know the name of the management company, I'll have someone contact them to see if they can put our messages too.

Do your wheelie bins have stickers from Greyhound? Again, let me know where the complex is located and I'll have someone call around to put stickers on them.

You can also go on to www.greenbin.ie and download information from there.

GreyhoundD22 · 12-11-2009 12:51pm

Beechman wrote: »

Greyhound22, there seems to be a lot of problems still in Dublin 15 ! Green bins in Beechfield Estate collected after 8pm this evening, most are put out the evening before, you really need to get a grip with all these problems, there was no problem with prevoius provider, bins would be collected by 7.30am, now its anytime after 6pm , who is going to come around the estate and pick up the papers that blew around the estate today?

I've asked for this query to be investigated and will revert back accordingly.

spurious · 12-11-2009 9:26pm

Due for collection today in North Strand - bags still all there as of 25 past 8 this evening.
If they are not collected tonight do we leave them out again to be blown around the road like today, or keep them for another fortnight?

cute_cow · 14-11-2009 1:24pm

Dublin 13, Sutton/Bayside area - collection was due yesterday 13/11/2009.

Again, not collected, its now 12.20 and still not collected. After the winds yesterday and last night, the place is covered in paper litter. Have already been out for a walk and picking stuff up to place back in bins.

You call the office and they don't even have an answering machine service to leave a message, let alone give options as to what to so if there is a missed collection.

Personally, since I started paying the annual bin charges, the service has gone down hill. Telling us to place bins outside by 7am and 29 hours later, they still have not been emptied!

GreyhoundD22 · 05-01-2010 11:21am

cute_cow wrote: »

Dublin 13, Sutton/Bayside area - collection was due yesterday 13/11/2009.

Again, not collected, its now 12.20 and still not collected. After the winds yesterday and last night, the place is covered in paper litter. Have already been out for a walk and picking stuff up to place back in bins.

You call the office and they don't even have an answering machine service to leave a message, let alone give options as to what to so if there is a missed collection.

Personally, since I started paying the annual bin charges, the service has gone down hill. Telling us to place bins outside by 7am and 29 hours later, they still have not been emptied!

Since this particular incident, how has the service been for you?

cute_cow · 05-01-2010 11:47am

GreyhoundD22 wrote: »

Since this particular incident, how has the service been for you?

The couple of times I left the bin out, it has been collected, but its getting later and later each time. The last time I put it out, it was about 7 that night when I was collected.

I wasn't here over the Christmas/New Year period so I don't know what the service was like, but will be putting it out for collection on Friday of this week, so will see then!

And I beleive of dates were changed again too, thats 3 different calendars I received in the last 3 months!!

GreyhoundD22 · 05-01-2010 12:33pm

cute_cow wrote: »

The couple of times I left the bin out, it has been collected, but its getting later and later each time. The last time I put it out, it was about 7 that night when I was collected.

I wasn't here over the Christmas/New Year period so I don't know what the service was like, but will be putting it out for collection on Friday of this week, so will see then!

And I beleive of dates were changed again too, thats 3 different calendars I received in the last 3 months!!

Thanks for that. In the general Finglas area we had issues with calendar deliveries and that has caused us a lot of issues. The knock-on effect has meant that some routes have changed along with collection times.

Please continue to put your bin out at 07.00 and let me know if it hasn't been emptied on the day of collection.

Chocoholic84 · 05-01-2010 1:08pm

When is the green bins around the D1 area being collected? (eg. abbey street)

Ste.phen · 05-01-2010 1:17pm

GreyhoundD22 wrote: »

Thanks for that. In the general Finglas area we had issues with calendar deliveries and that has caused us a lot of issues. The knock-on effect has meant that some routes have changed along with collection times.

Actually, I was wondering about that, I'm in D11 (Claremont Court off the Finglas Road) and I'm now confused about when the green bins get collected, it seems a week may have been skipped or else i'm going mad. Was there a new calendar issued?

January · 05-01-2010 1:49pm

If you go to www.greenbin.ie you can download the new calender...

spurious · 05-01-2010 1:55pm

Can expanded polystyrene (as used for packing large electrical goods) be put in the green bags?

GreyhoundD22 · 05-01-2010 2:36pm

spurious wrote: »

Can expanded polystyrene (as used for packing large electrical goods) be put in the green bags?

No, it cannot. Although it's 'technically' plastic, it's the only form that cannot be put into the green bin.

I would suggest that you take it to your local recycling centre as they normally have a bin dedicated for this material.

GreyhoundD22 · 05-01-2010 2:37pm

Chocoholic84 wrote: »

When is the green bins around the D1 area being collected? (eg. abbey street)

There is more than one collection route on Abbey Street. If you supply the number I will double check for you.

John Mason · 05-01-2010 3:03pm

cute_cow wrote: »

And I beleive of dates were changed again too, thats 3 different calendars I received in the last 3 months!!

oi, stop showing off you received 3 calenders! we havent received one since the old one ran out, despite many phone calls to the office.

and yes, i know i download the timetable on the internet but its a pain in the hole to have to turn on the computer, and hope you can get on to the site to find out if you can put your bins out.

i am in Finglas by the way

January · 05-01-2010 3:46pm

irishbird, I'm in Finglas West and my bin collection was this morning... though I know I'm up nearer Lidl than you are.

Chocoholic84 · 05-01-2010 4:37pm

adrieanne__x wrote: »

If you go to www.greenbin.ie you can download the new calender...

Only if it recognizes the address you type in. How it doesn't bring up Abbey Street, I'll never know (it brings up 2 other ones, but not the one in city centre). It's ridicuolous!

GreyhoundD22 · 05-01-2010 4:43pm

Chocoholic84 wrote: »

Only if it recognizes the address you type in. How it doesn't bring up Abbey Street, I'll never know (it brings up 2 other ones, but not the one in city centre). It's ridicuolous!

Yes, you are completely correct - it's ridiculous. Since your original notification I noted the problem too and I've asked our I.T. dept to take this on board. This should be rectified over the coming days.

GreyhoundD22 · 05-01-2010 4:56pm

irishbird wrote: »

oi, stop showing off you received 3 calenders! we havent received one since the old one ran out, despite many phone calls to the office.

and yes, i know i download the timetable on the internet but its a pain in the hole to have to turn on the computer, and hope you can get on to the site to find out if you can put your bins out.

i am in Finglas by the way

There have been problems in particular areas of the city, including Finglas. I would recommend that you tell family and friends to check www.greenbin.ie where updates are being posted daily.

ronbyrne2005 · 06-01-2010 2:20am

what do we do with fresh waste if this wintry weatehr keeps trucks from getting down residential roads? our bins were already overflowing when we put them out on sunday night with all the xmas trash. Im in Dublin 9/11 btw.

John Mason · 06-01-2010 8:59am

GreyhoundD22 wrote: »

There have been problems in particular areas of the city, including Finglas. I would recommend that you tell family and friends to check www.greenbin.ie where updates are being posted daily.

TBH i shouldnt have to log on to the internet every morning before i go to work to find out if my bins are being collected - its a disgrace.

and also it is not my job to tell my family and friends about your website, for a start none of them live in Finglas but that is beside the point.

you need to sort this out now, this has been going on since September

GreyhoundD22 · 06-01-2010 11:37am

irishbird wrote: »

TBH i shouldnt have to log on to the internet every morning before i go to work to find out if my bins are being collected - its a disgrace.

and also it is not my job to tell my family and friends about your website, for a start none of them live in Finglas but that is beside the point.

you need to sort this out now, this has been going on since September

If you were looking to check on flights, buses or any other form of public service in poor weather, all providers would recommend that you check their website or call their customer service department for updates. Indeed, on 'Morning Ireland' this a.m., Dublin Bus, Aer Lingus and Bus Éireann advised all customers to check their websites for updates. The Green Bin collection service for Greater Dublin is no different.

Many parts of the city are inaccessible to large trucks and vehicles such as bin lorries. There are serious health & safety issues concerning lifting bins and manoeuvring wheelie bins in such icy conditions, as well as the possibility of trucks rolling on slopes.

However, if you would supply your exact address I will have someone look into the collection issues you refer to. Without the street name your accusation cannot be substantiated.

Thanks

John Mason · 06-01-2010 2:42pm

Look, i just want a calander that i can stick on my fridge, so i know when to put out my bins.

i have phoned your office at least 10 times since september looking for a calender

Why wont you give me a calender ????????????????????????????????

GreyhoundD22 · 06-01-2010 2:46pm

irishbird wrote: »

Look, i just want a calander that i can stick on my fridge, so i know when to put out my bins.

i have phoned your office at least 10 times since september looking for a calender

Why wont you give me a calender ????????????????????????????????

Tell me your street name (and house number as some streets are split between different days) and I will guarantee that a calendar is in the post to you tonight.

January · 06-01-2010 3:18pm

That's another thing... I live on a street which the site mentions that different house numbers are split into different days but... anytime the bin truck has collected it's just collected them all... and everyone has a bin out!

cute_cow · 09-01-2010 12:42pm

GreyhoundD22 wrote: »

Please continue to put your bin out at 07.00 and let me know if it hasn't been emptied on the day of collection.

I appriciate the fact that the binmen are out doing their work, but someone needs to take the inititive and either cancel or full collections.

My green bin was due to be collected yesterday, and I called the company to check if there was a collection in my particular area. The girl I spoke to said that they would be here, but probably would only do the main areas of the estate.

Fair enough says I, I will leave it on the main road in and out of the estate, instead of where I normally leave it, as its behind the houses and roads pretty bad there and wouldn't expect them to drive down the street to it.

Low and behold, they came into the estate and picked up "some" bins and drove past others, not worrying I thought they would be collected on the way back when they were leaving, but as usual, they were not collected, even though thay had to drive by them to get out of the estate!!

WTF??? Like I said earlier, they are doing their best in conditions, but if they are driving by bins that need to be collected and not doing it, its very unfair.

2 bins have already been overturned, and again, rubbish all over the place, the company really needs to cop on and start doing it right, or don't do it at all, cancel all collections until the weather improves. At least we would know where we stand if thats the case.

Can you let me know 2 things:
1 - Why they drove by the bin (and about 6 others, so no excuses that they didn't see it)

and

2 - When will it be collected, and you cannot expect us to wait for another 2 weeks with full bins until they collect it.

09-01-2010 9:24pm

Think ill burn my recycled waste and melt the snow rather than wait on this lot.

Davy · 09-01-2010 9:31pm

I think their should be2 men and a driver rather than one. I saw the driver getting out yesterday to try give the other guy a hand with the bins. There was quite a few on the road, and a big queue of cars stuck behind the truck so i imagine thats why the driver got out, and maybe that fact it was 7pm and quite dark.

Past plenty of bins an hour ago that have been on the road since thursday night and they are still not collected.

09-01-2010 9:35pm

More competition in waste disposal market is needed. You cant just not turn up.

Davy · 09-01-2010 9:47pm

LittleNipper wrote: »

More competition in waste disposal market is needed. You cant just not turn up.

Dont know if thats really the answer, cant say i ever had a problem with oxygen when they had the contract for the green bins.

Greyhound probably offered a cheaper tender and wont the contract. Winning a contract doesn't mean the service will be the better, or even the same in this case. Greyhound seem to do longer days, more bins in a day. Most likely done for cost reasons.

09-01-2010 10:38pm

Davy wrote: »

Dont know if thats really the answer, cant say i ever had a problem with oxygen when they had the contract for the green bins.

Greyhound probably offered a cheaper tender and wont the contract. Winning a contract doesn't mean the service will be the better, or even the same in this case. Greyhound seem to do longer days, more bins in a day. Most likely done for cost reasons.

Tbh i dont really care about who does it. I only have one recycle bin and its full, have enough to fill another 3 bins aswell. I just want them to do their job.

Same rubbish happened last year.(excuse the pun

)

John Mason · 09-01-2010 11:00pm

well, their site said all collections were suspended today but i seen one of their lorries passing my house today and all the bins on the road :rolleyes:

THEDONWALDO · 10-01-2010 4:31pm

Hi there greyhoundD22

If I pm you could you post a collection calender out to me? also, are there collections scheduled for tomorrow (monday), im living in fairways green in finglas east and there were no green bins collected on friday. the latest message on the greenbins.ie website is that collections will resume monday. any idea if the bins will be collected in this area?

regards

colin

GreyhoundD22 wrote: »

Tell me your street name (and house number as some streets are split between different days) and I will guarantee that a calendar is in the post to you tonight.

John Mason · 11-01-2010 11:06am

your website said you will put a list of roads to be collected today - there is no list.

can you tell me if my road will be collected? i have to go out in an hour and cant wait around staring out the window waiting for your van

THEDONWALDO · 12-01-2010 11:50pm

still no collections, what are greyhound playing at?

_blank_ · 12-01-2010 11:52pm

the amount of rubbish all over the streets around my neighbourhood is an absolute disgrace.

cute_cow · 13-01-2010 12:00am

Update today on website:

Today (Tuesday) – Ashtown / Navan Road / Cabra / Glasnevin / Finglas / DLRC / Inner City bag collections

Update: a number of areas today experienced access issues that continue to be caused by bad weather. These were: Donamore Crescent & Avenue, Killinarden Heights (there was no access due to icy roads in the cul de sacs located off these streets).

Wednesday 13 January – Clontarf / Drumcondra / Tallaght / DLRC / Inner City bag collections

Thursday 14 January – Crumlin / Terenure / Rathmines / Harold’s Cross / Blanchardstown / Inner City bag collections

Friday 15 January – Fingal / Swords / DLRC

Am presuming that "Fingal" is to include my area, but lord knows with Greyhound!!

GreyhoundD22 · 13-01-2010 1:10pm

People need to appreciate that the weather has played havoc with the collections schedule since 2 January.

Not only is Greyhound diligently going to areas that had access issues due to icy roads and snow, it is also fulfilling the regular scheduled collection calendar too.

Greyhound is endeavouring to cover as many areas and streets as possible, but people should note that if their collection was affected by bad weather, with the recent improvement their next SCHEDULED collection will be fulfilled. To supplement this, as mentioned, the company is also going back to areas to clear as much as possible, but it cannot guarantee that every street or house will be visited.

This latter issue is mainly due to the volume of waste, as many trucks are filling quicker than normal.

Please bear with us over the coming days and be assured that we are working 'flat out' to visit households who were inaccessible up to and including 11 January.

cute_cow wrote: »

Update today on website:

Today (Tuesday) – Ashtown / Navan Road / Cabra / Glasnevin / Finglas / DLRC / Inner City bag collections

Update: a number of areas today experienced access issues that continue to be caused by bad weather. These were: Donamore Crescent & Avenue, Killinarden Heights (there was no access due to icy roads in the cul de sacs located off these streets).

Wednesday 13 January – Clontarf / Drumcondra / Tallaght / DLRC / Inner City bag collections

Thursday 14 January – Crumlin / Terenure / Rathmines / Harold’s Cross / Blanchardstown / Inner City bag collections

Friday 15 January – Fingal / Swords / DLRC

Am presuming that "Fingal" is to include my area, but lord knows with Greyhound!!

GreyhoundD22 · 13-01-2010 1:14pm

Irishbird, what is the name of your street?

As I mentioned above in my reply to Cute Cow, the capacity in the lorry is filling quicker than with normal collections due to access issues from last week, and the truck may have simply been driving back to base and not able to lift any more bins.

irishbird wrote: »

well, their site said all collections were suspended today but i seen one of their lorries passing my house today and all the bins on the road :rolleyes:

John Mason · 13-01-2010 1:41pm

well greyhound have told me the next collection for my road will be the 21st January which means to that it will be a month since our last collection.

but according to the website our bins were supposed to be collected yesterday, so in the wind all the bins were blown over and now place is covered in the litter - its a disgrace.

i am assuming greyhound will be cleaning up all the rubbish on the street?

Jip · 13-01-2010 2:11pm

irishbird wrote: »

i am assuming greyhound will be cleaning up all the rubbish on the street?

Although it would be nice, why should they ? I've cleaned my street and the side of my house several times over the last few weeks due to inconsiderate neighbours leaving their bins completely over flowing, even without wind the stuff would fall out onto the street, a bit of common sense by residents is what's needed and the householder from where the crap came from should clean it up. My area has already gone a month since last collection, I think.

John Mason · 13-01-2010 2:20pm

well greyhound told us to keep checking their website to find out when to put of the bins - going by their website, the bins should have been collected yesterday.

myself and a lot of my neighbours were out cleaning up yesterday but what about the green areas?, footpaths and roads that dont belong to anyone ?

we have done everything we were told to do but still no collections. i have a lot of eldery people on my road who do not internet connections, does greyhound expect me to knock on the 90 houses on my street and tell them not to put out their bins again until the 21st January ?

Jip · 13-01-2010 3:15pm

irishbird wrote: »

myself and a lot of my neighbours were out cleaning up yesterday but what about the green areas?, footpaths and roads that dont belong to anyone ?

Eh, why didn't you clean them while you were at it ?

cute_cow · 16-01-2010 5:55pm

cute_cow wrote: »

Friday 15 January – Fingal / Swords / DLRC

Am presuming that "Fingal" is to include my area, but lord knows with Greyhound!!

:rolleyes:

And what do you know? "Fingal" didn't include my area!! Even though a call was put thru to Greyhound yesterday, Friday evening at 5.15pm. Person I spoke to said they were in my area at the time....and low and behold, the bin is still full to the brim!

It's going into the 5th week since a collection now....ridiculous!! Greyhound should be ashamed of themselves, lying to people on their website and on the phones.

John Mason · 16-01-2010 6:20pm

lol tell me about cute_cow:D

according to their telephone people my bin wont be collected until to the 21st but according to their website, they were due to be picked up yesterday - still no collection.

the bins were taken back in only to be told by a neighbour they were collecting this morning on the next road over - bins back out

no collection - bins back in - the same neighbour told us they might be collecting tomorrow - bins back out

this is gone beyond a joke at this stage, i now have a full bin and 3 full black bags :rolleyes::rolleyes:

Green Bin Dublin

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