Broadband switch deals

Ah yeah I get ye. Hopefully the fixed April price increases will be phased out next year when the new legislation is introduced that will let you leave a contract even if the fixed price increase was mentioned in the contract.

At the very least you'll be able to leave a contract if the price increases, like you can currently with Sky, Virgin, Digiweb, Pure Telecom as they don't have a fixed price increase as part of the contract.

I'm planning the same, but I'm still waiting to hear from Sky about the price increase before I call.

I'm surprised I haven't received any communication from them about it yet.

If any work requires a technician, it'll be Eir that will have to come out and look at it even if you are with Sky.

We cut fiber cable by accident during Xmas (we are with Sky) and even though I had to call Sky and log an incident with them, they told me they would log it with Eir but they wouldn't be able to see on their system when someone was going to come out. The Eir guy showed up 7 days later on Sat morning without any warning and fixed it in an hour but it was a guessing game as Sky had no information on timelines, etc. Eir guy also told me that when they get incident logged they see no details of what is wrong. He said if they could have seen details that cable was cut, he would have come out the next day to fix it as it's classed small straight forward job.

Is that Eir or OpenEir? They are two very different beasties

It wouldn't matter if it was eir or Sky, they'd both have to go through open eir to get an issue fixed if the problem was on their side of the network.

I know that, that was what I was hoping to get the poster to clarify as they were stating that Eir would come out to fix a network issue for Sky when, i'm thinking, it is actually Open Eir.

Yeah you'd think they would do that but they probably wouldn't offer 1Gb at €35pm to existing customers re-contracting normally anyway

Just got meself re-contracted with Sky, €35 for 1Gbps yesterday. Had to tell the agent a few times that I don't like loyal customers being punished. A threat to switch to Digiweb finally got them to offer me the deal.

Just rang and spoke with Sky and they confirmed my price will stay at €30 until my 12months are up in Sept.
Agent confirmed that as the offer I signed up for was "€30pm for 12 months" that Sky are dealing with customers by increasing the discount on the "actual" price to keep the the €30 charge in place.
E.G "full price" increased from €64 to €67.50 but the discount in place has been automatically adjusted from €34 to €37.50.

I can't speak to whether that's correct for all customers on a €30 deal from Sky but it's what's in place for my "€30pm for 12 months" deal.
Must say, pleasantly surprised to see it handled so well and happy to stay put until Sept.

I'd just double check your April predicted bill on MySky to ensure that's right

Pure Telecom 500Mb is €30pm with One Big Switch at the moment -

https://onebigswitch.ie/campaigns/obsie_2602_broadband_pure

Dont confuse "cancelling" with "switching". As has been posted above, if you are going to another provider on the same network type (OpenEir, NBI, SIRO etc), then you are switching.

You do not need to cancel. The networks are designed so that the new provider takes over the line and the old provider is notified automatically. If you switch before your current contracts end you may be charged an early termination fee.

Cancelling is when you want your service to be effectively cutoff.

Got the email about the €3.50 increase to Broadband with Sky. Contract was due to expire in April so would of been going from €30 to over €60 a month so rang up to cancel and they offered me €33.50 for the next 12 months for 500mb deal so was happy enough to take that and not have any hassle doing the usual switchover. Will do the usual dance again next year when the april increase comes in again

My €35 per month with Pure for 500BB and land line ends in March.

They just offered me 6 months at €40, followed by 12 months at €55 to renew, so 18 months at average of €50.

Leaving them…

Yep - Pure dont seem interest (mostly) in retaining customers. This was the standard pricing you will face if your contract ends and they dont offer you a new deal.