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Switching electric/gas providers (see first post for links)

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Comments

  • Registered Users, Registered Users 2, Paid Member Posts: 8,681 ✭✭✭ongarite


    Incorrect, if you join without a smart meter they will contact ESB Networks to have smart meter installed & activated. They are smart meter only provider.

    Yuno are a predatory company which is no suprise as they are a sub-brand of Pre-Pay Power (who pray on the financially poor & illiterate, with the guise of saving you money)



  • Registered Users, Registered Users 2 Posts: 828 ✭✭✭Moving2017


    I manage a bill for a property for a relative that is with Yuno several months without a smart meter. I just don’t get the insights and have to submit readings for bills.



  • Registered Users, Registered Users 2, Paid Member Posts: 8,681 ✭✭✭ongarite




  • Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Kaisr Sose


    Thanks for all the replies. There seems to be a lot of confusion around this. Not all the scenarios above can be correct. I understood you need a smart meter, but it does not have to be activated, and they need your explicit consent to do that.

    I have a non-activated meter and can get 30min data from ESBN if I want or need it. I assume an energy provider can too, and if so, why would Yuno force you to have the meter activated?

    Reposting this from my above post:

    Also if you search on switcher for non-smart plans, why would a Yuno smart only plan be top of the list ? That's a false result if you are searching for non-smart plans.



  • Registered Users, Registered Users 2 Posts: 828 ✭✭✭Moving2017


    Request a meter is not the same as install a smart meter.

    You can refuse a smart meter, by contacting ESB networks and telling them you don’t want one.

    I joined Yuno as the rates worked best for the usage. I’ve no personal connection to any provider, and simply go with the best rate for the usage.



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  • Registered Users, Registered Users 2 Posts: 828 ✭✭✭Moving2017


    I suspect it’s included as you can sign up with a non smart meter, but they will activate any smart meter once you join them.

    I believe the activation part is mentioned in their sign up terms and conditions.



  • Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Kaisr Sose


    It says you do not need a smart meter, and they cannot activate your smart meter without your explicit consent. However, I would not trust them not to activate it knowing you cannot reverse it. Its a no loose for them, which it should not be, where they action something against your wishes.

    With this potential underhandedness about them activating any smart meter, I might just contact ESBN and have them remove my non-activated smart meter. This was installed without my consent to install it.

    I am still at a loss as to why or how a Smart only plan result is returned when you filter /search for non-smart plans.



  • Registered Users, Registered Users 2, Paid Member Posts: 8,681 ✭✭✭ongarite


    Yuno fixed electricity discount plan T&C.

    Variable & EV plan have the same T&C

    1000008200.png

    From their domestic supply T&C

    1000008204.png


  • Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Kaisr Sose


    Screenshot_20251108_222650.jpg

    This is on Switcher and that is returned when you search for non-smart plans. From reading it, I would assume you must be given a choice to opt in for user insights, and if you were to decline, they can't activate the meter, as that is what they are saying the smart meter is required to access. The supply of energy is not conditional on accepting full benefits and insights via the app.

    It's all clear as mud!..😃



  • Registered Users, Registered Users 2 Posts: 7,836 ✭✭✭bren2001


    if you sign up to their tariff with an unactivated smart meter, they will activate it. It is 5.7c of their T&Cs, that's consenting.

    You're using language like "your explicit consent" - I have no idea why or what you mean by it. You are signing up to a smart tariff, that it consent. There's no confusion around it.

    What the other poster is referring too is a different scenario and effectively refusing the install (you have a meter). I've seen people on reddit say they were kicked from the tariff for doing this and I've seen others (including the person here) saying they could continue with the Yuno discounted rates.

    If you sign up, you will have your metered activated. There's no loophole, technicality or outsmarting them. Go back 2-3 pages and you'll see someone who signed up with an unactivated meter where they claim they told them they didn't want to activate.

    Just Ctrl+f their T&Cs for "half" and you'll see it (i may be looking at outdated T&Cs)



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  • Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Kaisr Sose


    @bren2001

    I went back a few pages ...I dont doubt they are burying some term in their conditions but why are Yuno (offering smart only plans), showing up in a non-smart plan search on Switcher, and why do they (Switcher) state you do not need a smart meter for that plan ? That cannot be correct if they are relying on some condition to activate your meter when you just want a non-smart plan?

    I only want a 24hr rate, so I dont know how they could put me on a different rate to that.

    It just sounds like misleading BS marketing from both Switcher, maybe Bonkers, and definitely from Yuno.

    Explicit consent is you giving clear consent to something, and being fully aware of what you are giving consent for. If there is ambiguity, it cannot be explicit consent.

    Post edited by Kaisr Sose on


  • Registered Users, Registered Users 2 Posts: 7,836 ✭✭✭bren2001


    Well Ctrl+F "half" on their T&Cs. You'll see they require half-hour readings which is only possible with an activated smart meter.

    I don't agree you need to give explicit permission in the manner youre describing. Lots of people signed up for smart insights with EI not understanding it activates your meter. However, all T&Cs are clear just nobody (most people) reads them. Im not going to argue semantics. It just has to be in the T&Cs and selecting a smart plan is consent.

    I think you have your answer and can check yourself via the T&Cs.



  • Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Kaisr Sose


    Lots of people signed up for smart insights with EI not understanding it activates your meter. However, all T&Cs are clear just nobody (most people) reads them. Im not going to argue semantics. It just has to be in the T&Cs and selecting a smart plan is consent.

    @bren2001

    It's not semantics if you are not told what the implications of signing up for smart insights is, with EI or any other provider. If people don't read the T&C's that's on them, but I do.

    At the moment I am confused as to how a search for something I want — a non-smart plan —delivers a result that, although it says you dont need a smart meter, you actually do as it's a smart only plan, not a non-smart plan.

    I am surprised you don't get that, and are trying to defend the ambiguity by bringing EI or other people into it. A smart plan cannot be non-smart, or vice versa. It's not semantics.

    The language on the switcher site cannot be any clearer, you do not need a smart meter to avail of this plan. That is either true, or false. It cannot be both.

    I said above that I can get daily usage data (aka insights) from ESBN from my non-activated meter, so why cant Yuno get this ? Maybe it's because they need your explicit consent to get that data ..Google explicit consent. It's often abused, which is not good practice.

    Finally, perhaps you could offer your thoughts into why a smart plan is offered when the search criteria was for non-smart plans? Someone believing they are buying a non-smart plan will be off their guard when user insights etc are mentioned. Clearly they would say no if they were told their smart meter would have to be activated to get these. This is the reason why sales staff at EI and other utilities cloak or mask the activation behind fancy or unclear language, but then rely on customers agreeing to the T&C's as their defence.

    Oh, I paste this here again in case you missed it...whats unclear or semantic about the first two lines?

    Screenshot_20251108_222650.jpg


  • Registered Users, Registered Users 2 Posts: 7,836 ✭✭✭bren2001


    It's not that i don't understand your position, i don't care. Your photo is irrelevant to your case, you have a smart meter. Another posters experience supports that statement, they have a standard meter and are with Yuno.

    If you sign up to Yuno, your smart meter will be activated. It's in the T&Cs. It is clear.

    Send a letter to the CPCC over Switcher/Yuno if you want, do as you please. This is bargain alerts. The purpose of the thread is to help people find cheap rates.

    You are now aware of all the facts and can make a full informed decision.



  • Registered Users, Registered Users 2 Posts: 47,289 ✭✭✭✭muffler


    I think this "unactivated" smart meter phrase that is being bandied about is being used completely in the wrong. Any working meter that is installed, smart or otherwise, is automatically activated as it wouldn't obviously record electricity usage if left "unactivated". It is however the same as the old 24 hour meter with the exception of being capable of reading the usage so no need to submit readings. Unless you sign up to a smart plan the smart meter is just a replacement for the old one.



  • Registered Users, Registered Users 2 Posts: 7,836 ✭✭✭bren2001


    It is just the terminology used on this thread and Reddit that everyone understands. A more accurate term is "activate smart services".

    What everyone means by activate the meter, is giving the suppliers access to your 30 minutely data. Otherwise, the ESB are the only people who have it and share a reading once every 2 months with your supplier (i think it's 2 months). This is what people refer to as unactivated.

    For the ESB it is a change in the MCC code.

    I'm not aware of anyone trying to argue the meter doesn't work.

    In relation to the specific Yuno statement, they specifically refer to not having a smart meter. Hence, if you have a smart meter that is configured to work as a 24 hour meter, you are giving them permission to change the MCC to one where they have access to the half-hour data.

    Are you correct? Yeah, sure. However, I'm not sure what it adds. People use activated because it's just easier and pretty much everyone understands the concept (standard meter, unactivated smart meter which acts like a standard meter, and activated smart meter).



  • Registered Users, Registered Users 2 Posts: 2,513 ✭✭✭Ozymandius2011


    I tried to switch to Pinergy a few years ago but they said I cant because I live in an apartment.

    However, my supplier Bord Gais has now adopted prepaid anyway so its sortof like it.



  • Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Kaisr Sose


    Wow...outstanding reply. You don't care yet you are the most frequent poster on this thread. Seems idiotic to care so much about other people energy when you really don't care.

    Your post just comes across as a know it all and smug. However, you admit you don't know what explicit consent is, but comment like you do.

    The terms of the Yuno 24hr electric plan are wrong. They say smart variable tarrif, but it's not a variable price plan They dont need 30min data for a 24hr plan as every period, I will work it out for you so you don't have to care, that's 48 x 30min periods in a 24 hr period is the same tarrif...What's smart about that plan?



  • Registered Users, Registered Users 2 Posts: 410 ✭✭Lester_Burnham


    I'll hazard a guess that I'm not the only one who lost interest in whatever you think you're on about a long time ago.



  • Registered Users, Registered Users 2 Posts: 7,836 ✭✭✭bren2001


    Nice intentional misrepresentation of my statement that I don't care. Anyway…

    Its very clear you don't understand what a smart tariff is and what variable means in relation to electricity contracts.

    I'd clarify what the terms do mean but I don't want to come across as smug correcting you. You've already 'worked things out' for me so I guess youll be able to figure it all out yourself.

    Oh btw, what you 'worked out' is wrong in case you didn't figure that out yourself.

    You are far too much hassle to try and discuss something with/help.

    Post edited by bren2001 on


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  • Registered Users, Registered Users 2 Posts: 6,212 ✭✭✭masterboy123


    My term with Energia dual bundle (smart meter) is coming to an end on November 27th for electricity, but the gas contract will expire on December 2nd. I moved to them on November 26th, 2024.

    Can I switch both electricity and gas on November 27th without penalty?

    Also, do you have any suggestions for the best dual fuel provider?



  • Registered Users, Registered Users 2 Posts: 12,224 ✭✭✭✭OmegaGene


    if it was me personally I would switch both on the 3rd of December just to avoid any possible penalty, the few days without discount will not be that bad

    Energypal would be the best way to find the best option and try the other switcher sites just in case

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 6,212 ✭✭✭masterboy123


    Many thanks. I will look at Energypal, never heard of them before though. I used bonkers, switchers, etc before.

    Cheers 🍻



  • Registered Users, Registered Users 2 Posts: 12,224 ✭✭✭✭OmegaGene


    energypal is great, you can upload your data file from Esb networks and it gives you the best plan tailored for your needs

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 6,212 ✭✭✭masterboy123


    1000168142.jpg

    I am getting this error. I tried to ring ESB but they are closed today.

    I tried to download the data from energia.ie but their website is down.



  • Registered Users, Registered Users 2 Posts: 12,224 ✭✭✭✭OmegaGene


    that is likely something small that Esb networks will amend while you’re on the phone, when I started it I was using a different phone number to the one on file with Esb networks

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 1,204 ✭✭✭Comer1


    Hi, has anyone else had the following on their bill, where I seem to have a plus figure (117.4) for export and then been charged for it? Can anyone please explain what it means? I emailed Flogas for an explanation, but got nothing back. Thanks

    image.png


  • Registered Users, Registered Users 2, Paid Member Posts: 1,801 ✭✭✭Dr Robert


    117.4 is your export units.

    €21.72 is your cost from those units. Supposed to be a credit.

    (21.72 x 18.5c).

    Why there's two lines for export is weird. Perhaps it's taking back an overpayment from the last bill? Not sure

    Save boards.ie by subscribing:



  • Registered Users, Registered Users 2 Posts: 947 ✭✭✭Escapees


    See old comment above re: registering with ESB Networks... @Masterboy123



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  • Registered Users, Registered Users 2 Posts: 765 ✭✭✭Weyhey


    Sorry for long post. Thank you for explaining the smart plan activation versus smart meter.

    I think last year it was recommend unless you use a lot of night time electricity that you should not switch to smart plan - is that still the same?

    I don't have a smart plan so I think energypal won't work for me for comparison. Switcher don't have my dual plan (affinity 30% off standard elect and 25% off standard gas rates).

    Comparing my discounts on Bonkers and last 12mths usage looks like I am close to national average usage and they recommend Yuno (won't touch them) and SSE dual plan (not familiar with them) . Flogas 5e more expensive for the year if I include welcome cashback. Bord Gais have offered me 30% off electric and 29% off gas standard plans (this doesn't seem to be on Bonkers compared plans).

    My plan ends Nov22 - I know Flogas had delays switching systems - does anyone know when I should apply to switch to Flogas to avoid paying full rate if I decide to move?



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