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Eir TV

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Comments

  • Registered Users, Registered Users 2 Posts: 729 ✭✭✭babelfish1990


    Phone eir on 1901 and ask for their loyalty dept. Do your research on competitor offerings, so that you can show them you know the cost of the alternatives. If you state that you are happy to commit to another 12 months, I find eir willing to renew discounts. I have renewed for several years and they always give me TV for €9.99pm, including free Amazon Prime Video, and mobile Sim-only unlimited 5G for €9.99pm. This brings the cost of the total bundle to €50.97, including TV & Mobile. This is very competitive, given that their basic broadband offering for new customers, without TV or mobile is €34.99pm. However, you need to make the call - preferably 30 days before the end of your contract - you can't renew these discounts online. They do have "cost-of-living" increases that kick in every April - but if you time your renewal right, you can minimize their impact - and most of the other providers have them too.



  • Registered Users, Registered Users 2 Posts: 6,038 ✭✭✭JDxtra


    For anyone curious, the Eir TV app works abroad (EU) including casting to a TV. Some channels are blocked (BBC for example), but the RTE, Virgin, C4, Discovery range of channels are fine.

    For comparison, Virgin TV Anywhere appears to allow streaming of all channels but casting of only the Virgin channels (same as in Ireland). Now TV works fine also for streaming on a device and casting.



  • Registered Users, Registered Users 2 Posts: 28 sumach


    Eir have just added Great tv, Great movies & Great romance channels. A welcome addition to the epg.



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    Slightly off topic but the amount of Apple TV boxes with eir remotes in CEX is crazy! They're selling them for €50 and eir do them for €60



  • Registered Users, Registered Users 2 Posts: 415 ✭✭PixelCrafter


    I've actually found the Eir TV platform pretty good. It's fast, responsive, and the Apple TV hardware is far better than VM or Sky, but there are a few issues.

    1. Lineup of channels isn't good enough. They really need the Sky content that Virgin has for it to be a genuine like-for-like cable replacement. Subscribing to NOW TV isn't really a decent replacement either, that app is a hot mess. Trying to find anything is really annoying, especially just to watch live TV.
    2. The lack of a numeric keypad is somewhat annoying. Yes, you can surf through the channels, but it does seem a bit like Apple never really saw this as being a direct replacement for a cable tv box. I wonder though if they could just make a bluetooth remote with numeric keypad, and have an app that supports it. I would assume it's the same app Free, Salt and others are using with AppleTV.
    3. Once in a while the Eir TV app seems to just randomly close. I don't know if it's due to lack of remote control activity, or if it's just a glitch, but it does seem to happen every once in a while - it's not so frequent that it's a major issue, but nonetheless it happens more than I've experienced with any other AppleTV app.
    4. They should properly integrate the app into AppleTV. Plenty of others are like Arte, Disney+ etc. That being said, so should RTE, TG4, VMTV and the other channels with players. When it's integrated properly it's EXTREMELY slick. You get actual previews of those apps' content in the Apple TV+ app.


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  • Registered Users, Registered Users 2 Posts: 6,038 ✭✭✭JDxtra


    Agree 100% on point number 1. They need to work on both their channel line up, and I think on the broadcast quality of the existing channels on there.

    For example, they could probably easily add More4HD and E4HD. Drop EuroSport 4K - it literally shows nothing.

    The whole range of Discovery owned channels is very sub-standard, it's probably only 720p at a low bit rate. The channels really suffer during fast motion.

    Any potential customer can quickly Google channel line ups and see a huge difference between Eir and Sky Stream / Virgin Stream.



  • Registered Users, Registered Users 2 Posts: 415 ✭✭PixelCrafter


    Yeah, I really don't know what the point of Eurosport UHD is if it's just a holding page all day. I've never seen anything on that that channel ever.

    One other thing I think they could do if they want to push out their market a bit is add just a small selection of some continental TV. There's a big audience for it and I'm sure there is probably plenty available in at least HD if not UHD at no or very little cost to carry. It was something the predecessors of Virgin used to do a much better job of.

    Sky and Virgin are very 'British view of the world' type line ups.

    In general they should be just pushing a comprehensive TV package that knocks it out of the park a bit more than they do. There's no point in it being a really nice piece of kit and then just having a rather lack lustre line up on their own app.

    It has huge potential to really compete with Virgin Media, but it's not trying hard enough with the lineup.

    If you compare it with what Free in France offer on the same platform…

    https://www.free.fr/freebox/apple-tv-4K/

    It's carrying 580 channels!!



  • Registered Users, Registered Users 2 Posts: 958 ✭✭✭decor58


    In France last month the house used Orange, hundreds of channels 30+ were free, the rest appeared to be a variety of subscriptions,some were IPTVlinks. There were a variety of news channels BBC, CNN, France 24, and a variety of languages.

    Post edited by decor58 on


  • Moderators, Technology & Internet Moderators Posts: 12,309 Mod ✭✭✭✭icdg


    There is no market for continental TV here. The ones that want it already have satellite dishes pointed in that direction. Most people don’t have a good enough command of continental languages to follow what’s on. It’s not that it’s a “British view of the world”. Sky and VM are both American owned as are most of the channels on Sky once you go past the PSBs (WB Discovery and Paramount supply most of the ones not actually owned by Sky). It’s that English is the language most people speak as their first language here.

    How well does TV5Monde rate, outside of a couple of rugby matches? That’s your market research right there. I know there’ll be arguments it’s off down at 809 and nobody remembers it’s there but if it rated better VM would put on more continental channels. (Don’t expect Sky to, I’m afraid).



  • Registered Users, Registered Users 2 Posts: 415 ✭✭PixelCrafter


    There’s no market based on what exactly? A significant % of the population is now made up of people who speak other languages, many live in apartments and have no access to satellite dishes.

    eir sells broadband, tv, mobile and voice services and owns a flexible IPTV platform with tons of capacity and barely a handful of channels.

    Sky is only relatively recently American owned but it’s a British service and evolved entirely in the UK to British tastes. VM removed continental channels from the old cable systems, and effectively run a UK clone service, with fewer channels.

    If the content is available for free, as many of the public service channels are, they might as well include them.

    Also satellite tv could well be largely gone before the end of the decade. A lot of providers don’t plan on renewing transponder contracts due to the shift to iptv.



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  • Registered Users, Registered Users 2 Posts: 27 HMS Erebus


    Agree 100% and anyway TV5Monde isn't an exemplar for European TV. The EU should mandate that all national broadcasters main FTV channels are available in each EU country, it's a fantastic opportunity for kids learning the languages in school and it's a lot of the reason that TG4 exists, I regularly watch ZDF, TF1 and NPO, you'd be amazed how much it can help a language seep into the consciousness.

    You'd get way more from it than some of the stuff at the periphery of EPG.



  • Registered Users, Registered Users 2 Posts: 415 ✭✭PixelCrafter


    Yeah, I've an Astra 19.2°E dish, and it's still a phenomenal opportunity and window on some continental languages.



  • Registered Users, Registered Users 2 Posts: 29,025 ✭✭✭✭drunkmonkey


    Anyone know how to pair the Eir remote to the apple tv, have a few remotes and don't know what's what so just want to re-pair them.



  • Registered Users, Registered Users 2 Posts: 2,802 ✭✭✭yankinlk


    Can i get multiroom by buying one from cex or do i need to pay extra monthly to eir



  • Registered Users, Registered Users 2 Posts: 729 ✭✭✭babelfish1990


    Yes - you can get multiroom without any additional monthly fee by buying additional Apple TV boxes and downloading the eir TV app. Eir actually sell new and rexonditioned Apple TV boxes on their eir Store website. The reconditioned units are particularly good value at €59



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    Edit: Let me try that again!

    You can get multiroom off eir for an extra tenner, but it's much better value to just get an Apple TV refurbished from them for €60 and download the app yourself. The box itself sells for €200ish new, so €60 is an absolute bargain

    Post edited by feargantae on


  • Moderators, Technology & Internet Moderators Posts: 12,309 Mod ✭✭✭✭icdg


    @feargantae, there’s a key at the bottom of your keyboard called the “space bar” that I suggest you become familiar with before your next post. Thanks.



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    Sorry, I've no idea what happened there! Some sort of issue with the mobile site



  • Registered Users, Registered Users 2 Posts: 2,802 ✭✭✭yankinlk


    Cheers. I did that as suggested. Was obviously an old eir one, same remote etc… thx



  • Registered Users, Registered Users 2 Posts: 168 ✭✭Grey123


    Anyone have issue with the eir app logging them out? Seems to happen a few times a week. I am running two Apple TV boxes, I bought the second from eir but didn't sign up to multiform. Could that be the issue. I can get both eirTVs to work at the same time.



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  • Registered Users, Registered Users 2 Posts: 6,038 ✭✭✭JDxtra


    There is no multiroom with Eir - you can just use additional Apple TV devices in your home as you have done. The devices don't need to come from Eir.

    In terms of getting logged out, I have only occasionally seen this (once per box over recent months?). Suspected it was just due to some application update or something. You shouldn't really be seeing this regularly.



  • Registered Users, Registered Users 2 Posts: 1,520 ✭✭✭NewClareman


    I'm getting this, too. It appears to be specific to Apple devices (I have three AppleTV boxes and three iPads). It can happen on any Apple device at any time, it even occurs when watching a TV program. I suspect that the limit of allowable devices is exceeded but that eir don't have the same device management capabilities with Apple devices as they do with Android. With Android there is a hard limit of two (I think) devices that can only be changed monthly.

    I won't be contacting eir about this, I don't want to prod them into managed TV access. :)



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    I'm having trouble getting the apple tv box to work right. Under "TV provider" it keeps saying the email/pass is wrong even though it 100% isn't. On the app itself I can't watch anything, everything says "channel unavailable, due to content restrictions this content is unavailable in your current location"

    Does the app have to work off eir broadband to "verify"? Broadband hasn't been installed yet so just using the old Sky connection atm



  • Registered Users, Registered Users 2 Posts: 328 ✭✭cloudhopper19


    Correct - the tv service won't be available until the broadband is active both are linked is what I was told by eir. Once the broadband was installed it worked immediately without issue.



  • Registered Users, Registered Users 2 Posts: 415 ✭✭PixelCrafter


    The app connects to a specific private server within Eir's network. It doesn't stream over the public internet, so you won't get it at all unless you're on Eir broadband.

    The hardware is just an Apple TV box though, so all other apps, and Apple services will work totally normally on any broadband service, you just can't use EirTV itself.



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    Thanks to you both for your replies. I thought that much but eir were adamant it "works anywhere". I have the eir TV app on my tablet and that works fine over Sky Internet so that's why I was confused! I was tempted to log in on my Chromecast only I read you can only have 2 logins at a time with eir and it takes 1 month to reset!



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    Sorry to keep posting on this thread! It seems that eir only verify whether the Apple box is on an eir network or not and then the streams work. I got a SIMO from eir and when I connect the Apple box to it via hotspot the TV app works perfectly! Still not sure why the Android app works on my tablet with Sky WiFi but won't complain since my eir bb appointment keeps getting pushed back!



  • Registered Users, Registered Users 2 Posts: 6,038 ✭✭✭JDxtra


    A portable device (phone, tablet) will work off the Eir network. For the Apple TV to work, you will need broadband supplied by Eir.



  • Registered Users, Registered Users 2 Posts: 817 ✭✭✭feargantae


    Yes, and a hotspot from an eir sim card will also work for the Apple tv box



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  • Registered Users, Registered Users 2 Posts: 2,914 ✭✭✭kooga


    So after a decade of evision - the box finally gave up the ghost last week and wouldn’t show any tv - the epg would show what’s on - but no images. Anyway contacted eir and they wanted an activation fee of €30 euro to activate the Apple TV service - and 9.99 a month for the basic package - I declined and cancelled - it means that my Apple TV which I had in a second room and had bought the reconditioned box from eir no longer works - was happy to pay the 9.99 a month as evision was €16 but I thought the €30 activation fee was a bit saucy . Anyway called into the eir shop in cork and dropped back the evision box as requested. I will miss vm1 in hd for the autumn nations rugby and vm2 for the uefa football.



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