GoMo FAQs

If the 4G 4G+ is showing on the top screen try swiping down and turn off WiFi. I've had it where I was on WiFi but left the area, but the phone still tried to connect to a weak signal. I switched off WiFi and got a great connection on mobile data.

00353587......

Has anyone ever used roaming in Krakow? I've had hit and miss experiences in Europe and just wondering if I should expect issues here?

Worked fine for me in Krakow.

Random question. Just wondering if anyone has service/signal issues during power outages in their area? I had a few power outages in the past few months and have no signal every time. Not sure how they are connected.

That's very unusual, the backup at the mast must be faulty. I remember VM customers were my father lived were having similar problems turned out the battery backup in the cabinet hadn't been connected ☺️

The masts should have a battery backup to get through a few hours. But as the above shows, it actually needs to be (i) connected and (ii) maintained.

yep does happen, I know my mast is on a different line than my house, I remember i couldn't get coverage one day…Checked the powercheck app and the power was gone off around where the mast was. (Wifi internet in the house),

Some mast houses have diesel generators also but obviously not my local one.

Who's to say the provider you pick aren't on the same mast, as they told you it's really beyond their control.

I have never experienced an outage like this? Power outages are extremely rare in Dublin, and don't tend to last long. The mobile base stations would generally have enough battery backup to last through a power outage. Are you certain that there isn't another explanation? Is it possible that your phone is defaulting to WiFi Calling within your home, and you are losing WiFi when your home power goes? Your phone should switch to the eir public network for mobile if this happens - but maybe you have poor indoor coverage in your house? If you have fibre broadband, you could put a small UPS on your broadband router, and this will ensure that you have mobile coverage using WiFi calling during a power outage.

The EU eTenders requirements for Govt contracts within the EU have very strict data privacy requirements that do not permit data to leave the EEA for suppliers of IT services to the Govt sector in the EU. Since Three is a Chinese headquartered company with most of it's platforms for Ireland hosted outside the EEA (in the UK), it is hard to imagine that they comply with the requirements for EU eTenders? I would expect that Eir and Vodafone probably have most of the Govt contracts in Ireland.

It used to be O2 for the civil service. That then became 3. Then 3 and Vodafone made a deal on mast sharing and Vodafone became an option for the civil service. Then all the networks made a deal and I'm not sure where that left the situation.

That was 10 years ago. It could all have changed since then I'll admit

One thing though is that 3 built their own network from the ground up here and when they bought O2 they inherited the operations centre in Limerick. I suspect that's how they are keeping within the data protection rules set out by the EU