Home charge points (purchase/problems/questions) (See mod note post#1)

I always wrap our cable when finished, but usually not very neatly. But at least it's at the side of house so not very noticeable.

But the missus has a habit of leaving on the ground, doesn't want to dirty/wet her hands before driving off. I suppose she knows I will coil it up if I see. And she is the tidy one in our house🙂.

My Zappi v1 has just broken (ventilation error), it's two weeks short of 5 years old. I thought the lifespan would have been longer. On the lookout for a replacement, has anyone got the Hydra Cubus, it looks comparatively cheap compared to latest Zappi etc.

Whatever I order I hope to swap it out myself including possibly reusing my zappi 8m cable.

Thank you! I raised a support ticket with MyEnergi and while I am way out of warranty, as you suggested they are going to look after me, I am more than happy to stick with Zappi.

that’s possibly a slug shorting out your pcb. Doesn’t look like the cable entry point was sealed by your original installer.

I’ve seen this happen to lots of pcbs. Mostly gates though

Fyi:

If you have a Garo RCBO and you find it trips soon after the car begins charging, it's duff.

Or rather, they were duff out of the box.

This is a known fault in the industry. They were crap out of the factory.

I had mine replaced under warranty with a hago unit.

My Zappi's date on random nights set to 29.12.2060!

This knocks out the scheduling for boosting the charge during the night, and as a result we've woken up on occasions with very little or half the car charged :-(

I've logged a case with myenergi just now, for the second time re this. They're very helpful support staff, but they hadn't an answer as to why this happened the first time.

I know how to reset the date etc to get it to work again, but it will work for a month or two and then just do it again!

Has anyone else encountered this? Thanks

I had an Easee One EV charger installed last October, was working away fine, but one evening I went to charge the Leaf, the charger was flashing yellow and not working. Raised a support case with Easee in Norway, they diagnosed the problem as a faulty RFID chip and sent out a replacement part. The original installers fixed the unit, but the charger was out of action for over 2 weeks 😭

Would be interested to hear of any other Easee users who have experienced problems with their chargers.

Once there are any builders works involved (cobble stones) it adds up - could you do this yourself and put in a duct for them to pull the cable through? I did that and it still cost me €800 over and above the Zappi quote of €1400. Shop around but make sure you get full RECI standards.

Great news, I told you they might look after you..👍️