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GoMo FAQs

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Comments

  • #3452
    fuse
    Registered Users, Registered Users 2 Posts: 712 ✭✭✭fuse


    What's the best APN to use these days (for mobile broadband)?
    Struggling to get over 5Mbps on 4g router



  • #3453
    Qrt
    Registered Users, Registered Users 2 Posts: 1,658 ✭✭✭Qrt


    I use data.myeirmobile.ie


    very good speeds but I’m about 200m from a mast



  • #3454
    fuse
    Registered Users, Registered Users 2 Posts: 712 ✭✭✭fuse


    https://www.boards.ie/discussion/comment/122099436#Comment_122099436

    Thanks, I'm still getting slow speeds (using gomo sim in a 4g router). It seems to be getting only 3g speeds (2-5Mbps) whereas when I try on my Three phone I can get 50Mbps+

    I tried the three public APN "3ireland.ie" but speeds didn't change for me.
    Is it possible to use three APN on a gomo sim I wonder?



  • #3455
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,902 ✭✭✭Ten Pin


    Any chance your data usage has exceeded 120GB in the current billing cycle? AFAIK Gomo throttle down to 5mbps when the 120GB fair use allowance is exceeded.



  • #3456
    fuse
    Registered Users, Registered Users 2 Posts: 712 ✭✭✭fuse


    https://www.boards.ie/discussion/comment/122101252#Comment_122101252

    Just read that earlier - no chance, it's ~2Mbps and serving a couple of quiet devices



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  • #3457
    The Cush
    Registered Users, Registered Users 2 Posts: 16,043 ✭✭✭✭The Cush


    https://www.boards.ie/discussion/comment/122099356#Comment_122099356

    What router are you using?

    What's the best speed you've got from the router?

    This was mentioned on another thread recently, what is the LTE Category Level of the router, ie how many mobile frequency bands can it aggregate to increase your download bandwidth. The router's LTE Cat level may be lower than the phone's.



  • #3458
    fuse
    Registered Users, Registered Users 2 Posts: 712 ✭✭✭fuse


    https://www.boards.ie/discussion/comment/122101843#Comment_122101843

    Yeah good point. I'll check all these, will stick my Three sim in and see if it's much better.

    It's a Tenda 4G680
    FDD-LTE DL/UL 150Mbps/50Mbps
    DC-HSPA+ DL/UL 43.2 Mbps/5.76 Mbps
    Megabit Wired speed rate



  • #3459
    The Cush
    Registered Users, Registered Users 2 Posts: 16,043 ✭✭✭✭The Cush


    https://www.boards.ie/discussion/comment/122103798#Comment_122103798

    Looking at those figures it's Cat 4.

    My brother has Huawei B818, it's Cat 19

    https://www.amazon.co.uk/B818-263-Unlocked-Network-Warranty-non-network/dp/B08FF1R3LP



  • #3460
    shano_88
    Registered Users, Registered Users 2 Posts: 3,260 ✭✭✭shano_88


    I recently changed phones and can only connect to 3g mobile data currently. I have to change my preferred network to 3g. If I have preferred network as lte or 5g, it will say 4g or 4g+ in the top right corner but there is zero mobile data connection. Anyone encountered this before?

    Phone is Xiaomi Redmi Note 13 pro 5g.

    Edit: after reading the thread, could it be that my phone isn't supported by the eir network for 4g/5g? Can't think of anything else. Strange that the 4g does come up on the top right of the screen though.



  • #3461
    POBox19
    Registered Users, Registered Users 2 Posts: 872 ✭✭✭POBox19


    https://www.boards.ie/discussion/comment/122142997#Comment_122142997

    If the 4G 4G+ is showing on the top screen try swiping down and turn off WiFi. I've had it where I was on WiFi but left the area, but the phone still tried to connect to a weak signal. I switched off WiFi and got a great connection on mobile data.



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  • #3462
    el Fenomeno
    Registered Users, Registered Users 2 Posts: 3,553 ✭✭✭el Fenomeno


    Anyone know how to check your voicemail from abroad?

    171 does not work.

    Neither does my own number followed by 5 after the 087....



  • #3463
    GIMP
    Registered Users, Registered Users 2 Posts: 1,189 ✭✭✭GIMP


    00353587......



  • #3464
    Qrt
    Registered Users, Registered Users 2 Posts: 1,658 ✭✭✭Qrt


    https://www.boards.ie/discussion/comment/122161487#Comment_122161487

    is the extra 5 not to just go straight to voicemail when calling others? I’ve always just called my own number



  • #3465
    Tauriel
    Registered Users, Registered Users 2 Posts: 30,674 ✭✭✭✭Tauriel


    Has anyone ever used roaming in Krakow? I've had hit and miss experiences in Europe and just wondering if I should expect issues here?



  • #3466
    Davexirl
    Registered Users, Registered Users 2 Posts: 1,143 ✭✭✭Davexirl


    https://www.boards.ie/discussion/comment/122172803#Comment_122172803

    I had no issues with GoMo while I was in Krakow or any other part of Poland.



  • #3467
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/122172803#Comment_122172803

    Worked fine for me in Krakow.



  • #3468
    Tauriel
    Registered Users, Registered Users 2 Posts: 30,674 ✭✭✭✭Tauriel


    Roaming has stopped working on day 2 for me, cannot manually connect to any network, GoMo saying they can see no issue in their side.



  • #3469
    ironictoaster
    Registered Users, Registered Users 2 Posts: 4,189 ✭✭✭ironictoaster


    Random question. Just wondering if anyone has service/signal issues during power outages in their area? I had a few power outages in the past few months and have no signal every time. Not sure how they are connected.



  • #3470
    flazio
    Registered Users, Registered Users 2 Posts: 13,598 ✭✭✭✭flazio


    I'm guessing your nearest mast is on the same power line and doesn't have back up. Worrying in case of emergency services activation. Going to sound like an old fogey but land lines around my area never failed like that.

    This too shall pass.



  • #3471
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/122192534#Comment_122192534

    That's very unusual, the backup at the mast must be faulty. I remember VM customers were my father lived were having similar problems turned out the battery backup in the cabinet hadn't been connected ☺️



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  • #3472
    webpal
    Registered Users, Registered Users 2 Posts: 1,381 ✭✭✭webpal


    yes it happens to me too



  • #3473
    wassie
    Registered Users, Registered Users 2 Posts: 4,111 ✭✭✭wassie


    The masts should have a battery backup to get through a few hours. But as the above shows, it actually needs to be (i) connected and (ii) maintained.



  • #3474
    webpal
    Registered Users, Registered Users 2 Posts: 1,381 ✭✭✭webpal


    makes sense, it is ok for a while but after a few hours it goes



  • #3475
    Bummer1234
    Registered Users, Registered Users 2 Posts: 1,880 ✭✭✭Bummer1234


    yep does happen, I know my mast is on a different line than my house, I remember i couldn't get coverage one day…Checked the powercheck app and the power was gone off around where the mast was. (Wifi internet in the house),

    Some mast houses have diesel generators also but obviously not my local one.



  • #3476
    ironictoaster
    Registered Users, Registered Users 2 Posts: 4,189 ✭✭✭ironictoaster


    Thanks all, I think I will have to change networks based on their response. I'm based in Dublin 15. Shame, can't fault gomo outside of this issue.

    IMG_5074.png


  • #3477
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/122198195#Comment_122198195

    Who's to say the provider you pick aren't on the same mast, as they told you it's really beyond their control.



  • #3478
    ironictoaster
    Registered Users, Registered Users 2 Posts: 4,189 ✭✭✭ironictoaster


    https://www.boards.ie/discussion/comment/122198713#Comment_122198713

    Because I live with someone who's on 3 PAYG and had no issues during the outage (4G). Is there a way to check with the mast you are connected to?



  • #3479
    Glaceon
    Registered Users, Registered Users 2 Posts: 2,798 ✭✭✭Glaceon


    https://siteviewer.comreg.ie might give you an idea at least.



  • #3480
    rhinosaurious
    Registered Users, Registered Users 2 Posts: 212 ✭✭rhinosaurious


    https://www.boards.ie/discussion/comment/122198195#Comment_122198195

    Just giving my 2 cents, but I am on 3 for years now and whenever a power outage happens I am never affected. Someone else in my house on eir and Vodafone always gets affected and never has signal in a power outage. Then one day I rang into 3 for something unrelated and the woman on the phone happened to inform me that because 3 have a lot of government contracts they have an obligation to provide backup power generators at all masts.. so they may be your winner.



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  • #3481
    babelfish1990
    Registered Users, Registered Users 2 Posts: 729 ✭✭✭babelfish1990


    https://www.boards.ie/discussion/comment/122198195#Comment_122198195

    I have never experienced an outage like this? Power outages are extremely rare in Dublin, and don't tend to last long. The mobile base stations would generally have enough battery backup to last through a power outage. Are you certain that there isn't another explanation? Is it possible that your phone is defaulting to WiFi Calling within your home, and you are losing WiFi when your home power goes? Your phone should switch to the eir public network for mobile if this happens - but maybe you have poor indoor coverage in your house? If you have fibre broadband, you could put a small UPS on your broadband router, and this will ensure that you have mobile coverage using WiFi calling during a power outage.



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