Dyson outlet deals on ebay.ie

Cancelled my order said there's 'something wrong with buyers address'

No there's not. And they had my email and phone, couldn't they have checked? Looking at their ebay page feedback, looks like they won't respond.

Looks like I can't leave feedback either. Guessing its because I haven't 'bought' anything from them

I had ordered refurbished airwrap and Just got message on eBay from Dyson saying apologies but we oversold and airwrap refurb is out of stock.. we are sending a brand new airwrap instead with 2 year gaurantee. Very decent of Dyson

does anyone have contact details for Dyson. they just messaged the order is on the way but with the incorrect address on it. I tried the website but it's not giving email or phone number

not sure if anyone has received it, I'm currently two hours in on support calls to Dyson . they have sent one to the wrong address (Completely their mistake in ordering system) and told me to go pick it up. It's about four hours away from me .

they have no support other than. a chat system so you can't get a record of the issues and their other contact details don't work.

absolutely disastrous company to deal with

You can an email transcript on the chat thing (if using a pc)

But those on chat a so hit and miss , I only had one person who actually helped me

The others claimed they couldn't / just fobbed me off

Thanks, glad you got it, They contacted me this afternoon to resolve it, I had to press the nuclear button on it.

I was on my phone so wasn't able to download the transcript at the time, the email on the website didn't work.

they also have a call centre you can call but I had already spent three hours on chat I think at that stage.

no issue with people I dealt with at the end, they were helpful and pleasant but just hope nothing else goes wrong as their chat support was very poor, it was a small mistake entirely on their part and they made it very difficult to resolve and managed to handle it poorly until then and made the situation much worse on their side

Similar experience to a friend of mine, ordered a refurb, it arrived within 3 days, they then mailed to let him now they couldn't fulfil the order and they would send a new one instead, so he now has a refurb and a new air wrap all for the price of a refurb

The airwrap is back on eBay for €400, that’s a bit of hike in price

Is this the lowest price it’s been for sale for?

tempting

No was a low as 249 recently

Same bought one before Xmas after thinking about it for ages and got that message yesterday but then this morning got another email to say order has been cancelled so just hoping it doesn’t confuse the whole thing

I got the same. But you should also have got another email saying order is confirmed with a new order number. Looks like they cancelled the refurbished one and placed a new order.

Hi, I ordered on 23.12 and week later i got email with new order confirmation and second email that order for refurbished airwrap cancelled and refund is on the way, so i am confused, if the order was cancelled or it not…