GoMo FAQs

tiegan · 28-02-2023 05:43PM

https://www.boards.ie/discussion/comment/120298637#Comment_120298637

Thanks I read that already and it states

"Minutes and SMS apply to usage within the Republic of Ireland and EEA zone countries. Roaming allowances are subject to fair usage limits. Excludes Premium, International and roaming outside of the EEA zone" as the uk is now not in the EEA does that mean they charge as international?

roshje · 28-02-2023 06:29PM

Hi, thinking of switching to GoMo are people happy enough with it?

Nigel Fairservice · 28-02-2023 06:31PM

Right now I don't think 5G will add anything I'm missing out on being on 4G. Think I'll stay on my €9.99 plan for a while yet.

madmoe · 28-02-2023 06:46PM

https://www.boards.ie/discussion/comment/120298888#Comment_120298888

Same here. Have two €9.99 SIM's, one is in the WIFI SIM enabled router for the apartment. Might be tempted down the line to upgrade the one I have in my iPhone....will wait see what the early adopters think!

wassie · 28-02-2023 07:09PM

5G may drain your battery faster than 4G. If im getting 100mbs+ down I personally dont get any benefit in faster speeds for my usage. Perfectly fine also for hotspotting for work if needed.

Ten Pin · 28-02-2023 08:03PM

"..as the uk is now not in the EEA does that mean they charge as international?"

Calls from Ireland to UK are international calls and charges apply because it's not roaming.

It's only when roaming in EEA/UK that calls within EEA/UK are taken from allowance without extra charges.

feargantae · 01-03-2023 02:12PM

https://www.boards.ie/discussion/comment/120194212#Comment_120194212

Do you have to be an eir/GoMo customer to use this? Seems from the app description that anyone can use it. Be handy enough for nonEU roaming if that were the case

wassie · 01-03-2023 02:39PM

See dedicated thread

https://www.boards.ie/discussion/2058271226/gomoworld-eir-esim

Quackster · 01-03-2023 10:36PM

https://www.boards.ie/discussion/comment/120299256#Comment_120299256

Calling/texting from one's home country to other EEA countries has been regulated by the EU the past few years. AFAIK, all Irish networks are still applying these regulated rates to the calls/texts to the UK, even though it's no longer part of the EEA.

The regulated rates are 23c/min for calls and 7c per SMS.

https://en.m.wikipedia.org/wiki/European_Union_international_calls_regulations

Qrt · 07-03-2023 03:59PM

I received an SMS from GoMo stating that I previously received a text message warning me that their services were for strictly personal uses and not for commercial uses, and that if I continue, they will close my account.

1) I don’t use it for commercial purposes

2) I never received a text message (i’d remember)

3) I text about three people, calls are low, and data is not that high at all.

has anyone else gotten a message like this? It has me very worried. Just asking here before I contact them directly.

rhinosaurious · 07-03-2023 11:04PM

I find the phone number the most helpful for things like these, if you pull their leg a little about this they might give you a couple months credit for the inconvenience, they usually do that anyways 1800 21 03 42.. strange text though! Check it wasn’t a scam beforehand

https://www.boards.ie/discussion/comment/120325879#Comment_120325879

jogdish · 11-03-2023 08:23PM

Going the the north and Scotland, anyone know the data roaming rates for that with GoMo ?

Sheep Shagger · 11-03-2023 08:50PM

https://www.boards.ie/discussion/comment/120347051#Comment_120347051

Havnt been charged for roaming to either of late.

Qrt · 11-03-2023 08:57PM

I’ve been in the UK plenty of times with GoMo. Same as EU allowances. Upwards of 10GB of data allowance.

CoBo55 · 12-03-2023 01:50PM

Anyone get switched to 5G yet? I filled in the online form so it should start in early April. For an extra €2 I think it's worth it.

QuasiZZ · 12-03-2023 01:59PM

https://www.boards.ie/discussion/comment/120286978#Comment_120286978

j3zz,

Yes, I have the same issue. At GoMo's suggestion, I tried my GoMo SIM card in another phone - problem went away. Eventually, after some hours chatting with Google Support (my phone is a Pixel 6 Pro), they got back to me to say that their engineers were working on a fix which should be rolled out in the next update (so, April at the soonest).

Google didn't say, but I don't think that it's a coincidence that this problem started about the same time as they activated Call Screening for Ireland (Jan./Feb.).

Your wife's phone an Android?

Regards,

Q.

Ten Pin · 12-03-2023 02:18PM

"For an extra €2 I think it's worth it."

Thread in BA...

https://www.boards.ie/discussion/2058286512/gomo-15-plan-now-includes-5g/p3

...consensus seems to be that most are happy with 4G+ speeds they get on the lower priced plans.

CoBo55 · 12-03-2023 03:10PM

https://www.boards.ie/discussion/comment/120348937#Comment_120348937

Too late now... 13 to 15 a month isn't a big jump.

vince · 13-03-2023 08:56PM

Been using my 15e sim today with 5g enabled. I've noticed it's showing 5g symbol all the time but I'm living in 4g only territory and speed test proves this with same speeds as before with my 4g sim. It doesn't display 4g at all now it will drop from 5g to 3g. No in between. Speeds are same as my 4g sim. Apart from an area today with proper 5g I got 402 Meg download speed. Impressive. So unless I do a speed test on my travels I will not know if I'm receiving true 5g service despite my phone displaying the 5 g symbol

vince · 13-03-2023 08:57PM

Been using my 15e sim today with 5g enabled. I've noticed it's showing 5g symbol all the time but I'm living in 4g only territory and speed test proves this with same speeds as before with my 4g sim. It doesn't display 4g at all now it will drop from 5g to 3g. No in between. Speeds are same as my 4g sim. Apart from an area today with proper 5g I got 402 Meg download speed. Impressive. So unless I do a speed test on my travels I will not know if I'm receiving true 5g service despite my phone displaying the 5 g symbol

CoBo55 · 13-03-2023 11:43PM

https://www.boards.ie/discussion/comment/120355303#Comment_120355303

That's impressive it even posts twice 😏😏

Banzai600 · 15-03-2023 02:08PM

ive had various issues around coverage for over a year now, i frequently loose data etc. Yet, ppl whom i told to swtich to gomo havent had any issues!

My partner has a gomo sim, and we're in the same house, i loose signal, or really sh1tty reception on a call and hers is fine?!

ive been onto gomo so many times - ive tested sim in a few different hpones but the problem is sporadic.

anyone else having any issues ?

might be a tenner a month, but im getting sick of it.

august12 · 15-03-2023 02:42PM

Same here, three devices with gomo Sims in this house and all affected, signal constantly breaking up, disconnecting, poor Alexa even upset about this, I have been on to support this morning and got the usual nonsense, turn phone off etc, it's a network issue without a doubt, I wonder has it anything to do with trying to move people to the dearer 5G plan, I am with them from the start, not sure what to do at the moment but this is beyond annoying.

august12 · 15-03-2023 02:44PM

Forgot to add, it has been fantastic up to about a week or two ago, brilliant speed for a 10 euro a month plan.

rhinosaurious · 16-03-2023 02:54AM

I had that happen to me too, decided to just get a new phone deal with reliable fast coverage and service with Vodafone.

chasm · 01-04-2023 01:32PM

I have 2 sims on my account, is it possible to change the payment details for just 1 sim ?

Aquos76 · 02-04-2023 09:48PM

https://www.boards.ie/discussion/comment/120362110#Comment_120362110

By any chance have you wifi calling enabled on the three handsets?

pizzahead77 · 04-04-2023 03:18PM

https://www.boards.ie/discussion/comment/120427660#Comment_120427660

That would have to move to a separate account...the idea of having multiple sims on 1 account is so that you only have one payment/bill per month

Sheep Shagger · 14-04-2023 03:46PM

Coming on Monday...

Screenshot_2023-04-14-17-45-35-55_1c337646f29875672b5a61192b9010f9.jpg

DopeTech · 15-04-2023 05:05PM

Has anyone on the 9.99 plan successfully contacted gomo and got 5g enabled or is it just a matter of playing the waiting game?

GoMo FAQs

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