DPD Parcel Wizard - DPD Pickup

I can't log onto my DPD Parcel Wizard account today (Monday 03 April 2023) on any device I try I'm getting "ReCaptcha Validation Failed".

Well, there is no recaptcha displayed anywhere on any device.

Anybody else having the same?

Is it just me or are DPD a clueless shower?

At this time every year I order some printed envelopes from a printer in Dublin. For the past three years DPD have cocked it up. Today the delivery that was promised never came. I used their track and trace which gave me this:

They had the correct address. They had the eircode. They had my phone number. Any normal person would have used one or other of these. But no. Return to base. They did the same in previous years and on one occasion sent my packages back to the printer which took three weeks and ruined them.

Anybody else with similar issues?

I was going to get DPD to pick up a parcel tomorrow but I have no way of weighing it.

Only thought of using DPD about half an hour ago. That is why I’m not prepared and weighing it is just not possible.

Does anyone know if the drivers have weighing scales in the vans?

ordered something from UK on online and stated on website for delivery to Ireland

Delivery fees include all Tax and Duty charges where applicable. No additional fees will be charged on delivery.

However dpd sent mail saying won't release unless custom paid

is this right and can I do anything about it

When you're sending a parcel with DPD door to door, do they give you a 1 hour predict window for picking up the package?

I know they do it when you're receiving a parcel.

Thanks in advance!

So my local DPD service used to be great with a lovely friendly driver too but recently it has just gone crap. I have been waiting all day for an important package and still no sign of it. That's a whole day wasted. Very annoyed. How late do the drivers normally work till? Used to get a message saying the hour when the package would be delivered too but no now it's just the day.

That's The way it used to be around here but not now.

Does anyone know the set up Jysk use for deliveries by DPD? I have a dpd tracking number but they haven't received the parcels yet.


Curious do they ship via DPD from a European warehouse or is it there own couriers to Dublin then DPD? Wondering what are the chances I'll get it this side of the weekend.

Emails from DPD asking for my location? wtf! It's got an address hasn't it?

The emails claims Amazon didn't supply my Eircode. Why would Amazon supply An Post my Eircode and not DPD.

Anyway follow the link in the emails and put in my Eircode and location of house on map. DPD then want me to click either Cancel or Agree to my parcel taking an extra day due to my location.

Been down this no Eircode road before. Last time this happened DPD stuck their own address label with no Eircode over Amazons address label that did have my Eircode on it.

Aa above, it needs to be clearly stated at the time of shipping that it is an item being returned to the owner due to it being left behind.

I find Brits just don't understand the concept that they must fill paperwork correctly for items leaving the UK.

The fault lies with two people - the op for leaving it behind and the slender for not filling out a relatively easy form correctly.

Dpd's system is automatic - as are most others. It goes by the information provided and does not second guess different scenarios

Blame whoever posted it back to you from Scotland.

That's the "transformed" trap. You bought a bog-standard jersery from the States; you then exported "raw materials" to a supplier in Scotland so that they could provide you with a personalised garment. Two different transactions, two different applications of duty.

I find Brits just don't understand the concept that they must fill paperwork correctly for items leaving the UK.

It's not just the Brits, though. I find that there are a hell of lot of Irish that are still struggling to adjust to the fact that "our nearest neighbour" might as well be a strange land on the far side of the world as far as import-export rules are concerned. I think the Common Travel Area has shielded a lot of people from the realities of what it means for Britain to be a non-EU country.

As an aside, as of last Friday, your Scottish jersey printer will now have to provide a product safety certificate and a nominated EU representative for all future orders.

@CelticRambler "As an aside, as of last Friday, your Scottish jersey printer will now have to provide a product safety certificate and a nominated EU representative for all future orders."

Does this apply to all retailers or just manufacturers? And is it checked as part of the customs process?

All suppliers regardless of whether they're manufactuers, retailers or other intermediaries.

All businesses in the supply chain have obligations related to product safety.

The GPSR specifies obligations on different businesses in the supply chain including:

Manufacturers (art. 9)

Authorised representatives (art. 10)

Importers (art. 11)

Distributors (art. 12)

Providers of online marketplaces (art. 22)

Before a product is offered to EU consumers, whether online or offline, businesses must ensure that the product complies with applicable legislation. For example, manufacturers must conduct a risk analysis to meet the general safety requirement and document the potential risks and how they tackled them the technical documentation. All products covered by the GPSR, as well as by some Union harmonisation legislation, must have a responsible person in the EU. Its contact must be clearly indicated on the product.

In case you are a business playing multiple roles in the supply chain, these roles are not mutually exclusive. Every company must meet all the obligations set out in the regulation concerning the product you are trading.

I know that several small traders - especially in the custom craft sector - have simply abandoned selling into the EU until further notice. The major platforms got themselves compliant for everything in their "sold and supplied by …" catalogue, but marketplace traders are likely to be a bit hit-and-miss.

I would imagine the controls will be done primarily as spot checks, but coming down hard on anyone not compliant; and in response to customer complaints.