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EIR contractor trying to put wires across my house

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Comments

  • Registered Users, Registered Users 2 Posts: 2,753 ✭✭✭Dazler97


    Eir is crap to be honest and Internet is poxy



  • Registered Users, Registered Users 2 Posts: 8,184 ✭✭✭riclad


    does this apply to cables installed to provide electrical service to the house next door ? have the esb the right to install new cables to say provide service to house no6, eg they can just run electric cables along no 5 without asking the owner of no 5,s permission to do so. i,m curious can the esb just install cables along the front wall of a house without asking permission ?



  • Registered Users, Registered Users 2 Posts: 20,132 ✭✭✭✭cnocbui


    Eir are technically, superb for fibre, it's their post introductory pricing and customer service that sucks. In 12 months, the total downtime was about 20 min and I never needed their CS except after I switched providers and there was a billing dispute. I would prefer to still be with them for the technical quality, but the cost is too much.



  • Registered Users, Registered Users 2 Posts: 1,327 ✭✭✭brophs


    In a similar vein, a guy called around a few months back asking about installing Eir FTTH. His first suggestion was bringing it from the pole outside ours and our neighbour's house, across to the shared chimney between our houses and down to the front of the house (bungalows), as other wires are doing , where they'd install a small box between us. I agreed and thought no more of it. A week later the fella arrives back asks to put the cable on the front of our house (black cable against white wall and guttering/soffit/facia) which I said no to, as it'd just look bad. No big drama, I just wanted it done a bit cleaner. But I didn't want to be a pain in the arse for them so I then offered for them to take it from the lamp post on the other side of our house and then fish the cable through our soffit and across, or failing that, through our attic. He said he'd try that and then didn't bother. He also said they can't put it in gutters as it'd cause gutters to collapse in the rain (?).

    He then started trying pretty forcefully to persuade my elderly neighbour to agree to put a pole on the front of their house, which would raise well above roof level and take it directly from the top of the lampost down to that as apparently people spend their days suing Eir for a new roof after work (why was never made clear) and they won't work above a roof like ours. My neighbour asked my opinion and said I thought a wire coming down at the house at a less than 45 degree angle like that would look dreadful and would be in her eyeline out her sitting room window, but it was her choice. She said no.

    I then offered again for them to take it from the lamp post on the other side of our house and then fish the cable across, either through the soffit or attic. He tried that, half-heartedly, gave up and said the blokes installing FTTH on the day would do something. Haven't heard a peep in a month or so, even though he said they'd be back that week.

    Odd business altogether.



  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,127 Mod ✭✭✭✭Capt'n Midnight


    What kind of devaluation applies to a house that cannot get broadband ?

    It means that the occupants can't work from home so would be forced to choose other jobs / pay for extra commuting.





  • no, it’s not the ESB that installs SIRO. That’s contracted to Circet or KN and they get contracted by Vodafone. ESB’s involvement is honestly little more than allowing Vodafone to use their existing infrastructure.



  • Registered Users, Registered Users 2 Posts: 15,747 ✭✭✭✭The Cush


    A few corrections here, I never said the ESB installs SIRO, what I said was the wayleave rights the ESB have to maintain and repair their network extend to the SIRO's fibre network by regulation

    On SIRO, it is a separate entity to Vodafone, it is a 50/50 JV company between Vodafone and the ESB and like open-eir and NBI contract the likes of KN, TLI etc. to rollout, maintain and repair the fibre network over ESB infrastructure.



  • Registered Users, Registered Users 2 Posts: 18,851 ✭✭✭✭kippy


    The point I am making, is that a cable on the front of a house, does not devalue a house.



  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,127 Mod ✭✭✭✭Capt'n Midnight


    Most people here would think twice about buying a house if they knew the neighbour was blocking present and future access to the internet. It's kind of essential for anyone with kids or where they have a job that uses a computer.

    Also sucks if you want cable TV or online shopping or filling in forms on govt websites.



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  • Registered Users, Registered Users 2 Posts: 18,851 ✭✭✭✭kippy


    I get that (A house not being able to get a fixed wire internet connection is one less type of internet connection that house can get, for whatever reason - but again, I don't think it necessarily devalues the house as much as some would think)

    However the point being made that I am responding to is that a cable on the front of a house devalues the value of THAT house - ie if the OP allows KN to run a cable across their house, the value of their house goes down and as such the OP should get compensation from someone to allow for this.

    A cable on the front of a house does not devalue that house.



  • Posts: 266 ✭✭ [Deleted User]


    Just a few observations:


    1. it’s OpenEir, a separate entity that rolls out access networks. The ISP could be one of many. So you’re cutting them off from access to Sky, Vodafone, Digiweb, Eir, Airwire, etc etc
    2. It’s likely a fibre service. The cable will be very small compared to cable TV and only serves one home. The have passive splitters on poles or in the vaults (manholes) underground. The network topology isn’t the same as cable tv, where there’s a trunk run house to house and then each house is tapped to the truck. The fibre goes in an unbroken line from the house to the splitter.
    3. If they cant get access to the house, they’ll most likely just abandon the installation. They aren’t going to go out of their way to deal with one challenging location. Installing another pole on the street may not be feasible in urban areas as you get into complications with the local authority.
    4. We had a neighbour in Cork block cable tv to our whole street and she is still considered to be a total pain in the rear and she did that in the early 1980s! So if you want to become the local Victor Meldrew, it’s one way of going about it. It’s still “oh yeah we can’t get Virgin because of …. “ if you ask anyone.


  • Registered Users, Registered Users 2 Posts: 35,953 ✭✭✭✭Hotblack Desiato


    Most houses in urban areas would have covenants allowing cable TV, etc, across the house. So in that case a homeowner would not have the right to refuse or obstruct.

    @brophs that sounds totally ridiculous. Do they not have a phone? How is the phone wire connected to their house? The openeir fibre will go the same way.

    In Cavan there was a great fire / Judge McCarthy was sent to inquire / It would be a shame / If the nuns were to blame / So it had to be caused by a wire.



  • Registered Users, Registered Users 2 Posts: 2,897 ✭✭✭beachhead


    You have an absolute right to refuse.It is your property.The installer is wrong.What I did was obtain free broadband for life.I told the company I would arrange removal of their existing equipment if there was no agreement.I stipulated that I would employ a qualified person for the removal(no accusation of damage done to same).My house is positioned which meant a 3 way connection to other properties. They wanted to upgrade.The previous owner had an agreement which lapsed when I bought the property.

    Negotiate to be happy with the work they do.

    P.S. I arrived home one day to find an installer on my property with all his equipment.He was invited to leave promptly.There was no prior notification.



  • Registered Users, Registered Users 2 Posts: 15,757 ✭✭✭✭elperello


    I definitely would not buy a house that could not get a fixed wire internet connection.

    I would buy a house with a cable running across the front if the house was otherwise suitable to my needs.

    All things being equal I don't think a cable across the front would be a deal breaker for most buyers.



  • Registered Users, Registered Users 2 Posts: 10,961 ✭✭✭✭tom1ie


    Op would you not contact KN and tell them there’s no way you’re letting this happen.

    KN will then have to contact EIR and let them they’ve no access.

    The project manager in eir will then have to try and solve the issue one way or another to your acceptance.

    This could mean digging up the pavement to lay a fibre cable to bypass your house or it could mean you allowing them to attach the cable to your house in return for free BB for life.



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  • Registered Users, Registered Users 2 Posts: 2,053 ✭✭✭Cerco


    I assume the house is in an estate.

    Some service providers are feeding the service across the houses replacing the old cabled tv systems.

    There maybe an easement in place but the service provider may not enforce it as it could lead to ongoing issues with a non-consenting property owner.

    If I were in this situation I would speak with the contractor's manager. They are well used to dealing with these type of issues. An amicable agreement could easily reached unless the OP is adamantly refusing access.

    The installation of a broadband cable on the property would imoh enhance the property value.

    Older tv cabling work was pretty shoddy but, from what I see, today's multi service installations are professionally carried out.

    Post edited by Cerco on


  • Posts: 266 ✭✭ [Deleted User]


    OpenEir doesn’t own or operate old cable tv systems, which have a totally different layout.

    Their fibre network is following the same pattern as the phone network, which is almost always entirely radial, running from ducts or poles, except in some terraces where they might have clipped multi core phone lines to the fronts of buildings.

    For example in city centre areas they often were clipped above a shop signage.

    Talk to them, but unless they’re doing something totally ridiculous, wires running on buildings is just a feature of modern urban life, especially in areas that predate modern infrastructure. It has to get in somehow.

    Lack of fibre access is going to be a major negative when selling a property. I don’t think anyone will care or or notice a small fibre clipped along the eves or whatever.

    It would be very different if the ESB were proposing to run some huge quadruplex cable under your windows or something, but the fibres are no thicker than the phone lines they replaced and not much different to a piece of flex on an appliance in size.



  • Registered Users, Registered Users 2 Posts: 585 ✭✭✭SC024


    The Gardai? not think they have enough to be doing with out the likes of eir trying to fit 1 single cable.



  • Registered Users, Registered Users 2 Posts: 15,757 ✭✭✭✭elperello


    Well we know the reply you will get - "that would be a **** matter". 🙂



  • Registered Users, Registered Users 2 Posts: 8,272 ✭✭✭saabsaab


    Depending on how it is done and the nature of your walls (old stone or brick) there can be damage.



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  • Registered Users Posts: 29 MargoChanning


    So I’m in a similar situation. Junction box for 4 houses in my garden. Circet called looking for access to connect a neighbour at the start of the week. I said yeah, work away. So the neighbour called into me last night. They couldn’t run the cable from the junction box into his house- they couldn’t find the cable at his end. So they’ll have to drill a hole in my garden wall, as well as dig a 3/4 foot hole across my garden to connect him to efibre. Thoughts? Bearing in mind we’ve had no direct question from Circet about this, just our neighbour calling into us.



  • Registered Users, Registered Users 2 Posts: 7,792 ✭✭✭10-10-20


    Just tell him no until Circet call you and ask their planning team offer you a reasonable recompence. Often they will reduce monthly bills or offer extra channels.



  • Registered Users, Registered Users 2 Posts: 533 ✭✭✭chuck eastwood


    Lot of people being overly dramatic here. Kn tried to do the same on my block of 5 houses. I said no as the existing phone lines on my gable are a mess plus I have external ducting for solar. The planner guy from kn said to chat to all the neighbours and ask for the cables to be buried as a pole for some reason wasn't an option. We just kept submitting requests for buried cables and sure enough they dug all the footpaths and ran cable in ducting with a connection point at each gate. New footpaths aswell. Happy days



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